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Field Service Technician Madrid

Detalles del Trabajo

Madrid, Madrid, España
Kardex Sistemas U.
11.07.2025
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Descripción completa del puesto

Field Service Technician work focuses on installing configuring calibrating and repairing technical products and systems at customer field locations.

Madrid Area

Responsibilities

Preventative & corrective maintenance of Kardex systems & solutions

Complete jobs in a timely manner according to set quality standards

Generate leads

Administrative management tasks (reporting personal spare parts inventory etc.

Oncall service to customers

Basic Software troubleshooting

Understand promote and advise on Kardex Remstar products and services

Main Accountabilities

Adhere to local Health and safety regulations

Positively represent the company with all external & internal stakeholders

Contribute to the performance of the team by displaying a positive and enthusiastic attitude showing support and involvement in all activities

Ensure all customer feedback is recorded in a structured and professional manner to support our continuous improvement culture

Support the growth of Kardex Remstar by promoting a positive and professional image of our business at all times

Act as a trusted advisor

Your profile

Training / Education

Good general standard of education

  • Mechanic / Electronic / Electrical degree / training
  • CompTIA A of similar experience

Professional Experience

  • Experience in field customer service
  • Familiar with diagnostic methods
  • Basic computer skills
  • Technical / mechanical / electronic experience
  • Experience with interfacing and integrating of mechatronic machines into software systems like warehouse management and ERP
  • Experience with onsite health and safety

Leadership / Other

  • Customer oriented
  • Confident strong assertive team player
  • Good interpersonal skills
  • Ambitious and looking for growth
  • Willingness to travel
  • Service minded
  • German / other languages are valued
  • Local language proficiency
  • Mechanic / Electronic Training
  • Familiar with diagnostic methods / Methodological skills
  • Basic computer skills
  • Electrical & Electronic troubleshooting
  • Basic software programming knowledge
  • Logistics knowledge / experience is a plus
  • Ability to work at height
  • Willingness to travel

Required Experience :

Key Skills

Employment Type : Full-Time

Experience : years

Vacancy : 1

Field Service Technician • Madrid, Madrid, Spain

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