Ofertas de Guías Turísticos en Madrid
Descripción Del Trabajo
**Description:**
¿Te imaginas trabajando en un hotel donde la cultura madrileña se convierte en una experiencia única para los huéspedes?
¿Quiénes somos?
Bienvenid@ a Hyatt Centric Gran Vía Madrid, el hotel urbano 5* más aventurero del centro de Madrid.
Aquí vivimos nuestro propósito: "We care for people so they can be their best".
Esto significa que cuidamos de ti para que puedas crecer, aprender y dar lo mejor de ti cada día, porque en Hyatt Centric Gran Vía Madrid, las personas son el centro de todo lo que hacemos. Creemos en el poder de pertenecer y en crear una cultura de cuidado, donde cada talento se siente parte de una familia.
Además, Hyatt ha sido reconocida durante más de 10 años en la lista Fortune 100 Best Companies to Work For, reflejo de nuestro compromiso con la inclusión, el bienestar y el desarrollo de nuestros talentos.
Tu misión:
Buscamos un@ Botones para completar nuestro equipo. Saca tu lado más explorer y haz que nuestros huespedes disfruten el Madrid más auténtico.
**¿ Qué harás en tu día a día con nosotros?**
- Responsable de recibir y asistir a los huéspedes y visitas de manera cordial y profesional en todas sus necesidades, tanto al momento del Check in y Check out cada vez que sea requerido por los mismos.
- Responsable de mantener el orden en el lobby y en los depósitos de equipajes y asegurar el cuidado y mantenimiento de las instalaciones y equipo operativo.
- Asegurar el reconocimiento a huéspedes VIP o Miembro WOH.
- Adaptarse a las situaciones cambiantes del hotel, reconocer prioridades y manejar el tiempo y la presión en forma efectiva.
- Buscar en forma continua la mejora de los niveles de satisfacción de huéspedes y clientes internos para así lograr una mayor fidelidad con el hotel y la marca.
- Registrar incidencias, hacer seguimiento y resolver cualquier inconveniente que haya sucedido durante la estadía del huésped.
- Responsable de realizar el cambio de habitación de los huéspedes cuando requerido por el Host/ Team Leader o responsable en turno, así como la entrega de paquetería u obsequios en habitaciones de huéspedes.
**Qualifications:**
**¿Qué es lo que nos gustaría que nos aportases?**
- Nivel de inglés avanzado (oral/escrito).
- Valorable Experiencia en un puesto similar.
- Personalidad proactiva, que tome iniciativa y que proyecte actitud positiva.
- Valorable conocimiento de la ciudad de Madrid como destino turístico.
- Conocimiento del paquete de Microsoft Office y manejo del correo electrónico
- Disponible para trabajar por turnos y flexibilidad horaria.
- Valorable conocimiento del Sistema Opera.
- Actitud de servicio.
- Atención a los detalles.
Y , ¿qué podemos ofrecerte?
Estamos de cuidar a nuestro equipo, por ello ofrecemos beneficios que marcan la diferencia.
- Tu desarrollo es nuestra prioridad, por ello contamos con programas de formación continua y oportunidades de movilidad tanto interna, nacional como internacional.
- Disfruta de noches gratis en nuestros hoteles alrededor del mundo y vive la experiencia Hyatt.
- Porque la inclusión y el respeto son parte de nuestra esencia, nos enorgullece ser un lugar de trabajo donde la diversidad no solo se respeta, sino que se celebra. Creemos en la igualdad de oportunidades y en la equidad como pilares fundamentales de nuestra cultura.
- Dos veces al año nos reunimos con nuestros talentos para celebrar que contamos con el mejor equipo.
- Con nuestro programa Hystar, cada semestre el equipo vota al talento estrella que inspira al resto de compañ
- Porque el bienestar es uno de nuestros valores, cuidamos de ti con Wellhub, fisioterapia, apoyo psicológico y mucho más.
- Disfrutarás de un paquete competitivo de beneficios pensados para cuidarte y reconocer todo lo que nos aportas, que incluyen también descuentos exclusivos en nuestros outlets y en algunos comercios cercanos.
- Trabajamos para facilitar la conciliación de , por ello impulsamos iniciativas que hacen posible un equilibrio real entre trabajo y bienestar.
We welcome you:
Sabemos que muchas personas solo se animan a aplicar cuando cumplen con todos los requisitos de la oferta. Si te sientes inspirad@ para impulsar tu carrera ¡Atrévete! Nos encantará tener en cuenta tu experiencia y descubrir cómo podrías ayudarnos hacer que Hyatt sea aún mejor!
_Somos una empresa comprometida con la igualdad de oportunidades de empleo. No discriminamos por raza, género, orientación sexual, religión, discapacidad o cualquier otra característica protegida. En línea con los valores de Hyatt, ponemos a las personas en el centro de todo lo que hacemos, valoramos la diversidad y fomentamos un entorno inclusivo donde cada persona pueda desarrollarse, aportar su talento y sentirse respetada._
\#CareConnectsUs #Hyattcareers #WorkatHyatt
**Primary Location:** ES-M-Madrid
**Organization:** Hyatt Centric Gran Via Madrid
**Job Level:** Full-time
**Job:** Guest Service Operations
**Req ID:** MAD
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
¿Te imaginas trabajando en un hotel donde la cultura madrileña se convierte en una experiencia única para los huéspedes?
¿Quiénes somos?
Bienvenid@ a Hyatt Centric Gran Vía Madrid, el hotel urbano 5* más aventurero del centro de Madrid.
Aquí vivimos nuestro propósito: "We care for people so they can be their best".
Esto significa que cuidamos de ti para que puedas crecer, aprender y dar lo mejor de ti cada día, porque en Hyatt Centric Gran Vía Madrid, las personas son el centro de todo lo que hacemos. Creemos en el poder de pertenecer y en crear una cultura de cuidado, donde cada talento se siente parte de una familia.
Además, Hyatt ha sido reconocida durante más de 10 años en la lista Fortune 100 Best Companies to Work For, reflejo de nuestro compromiso con la inclusión, el bienestar y el desarrollo de nuestros talentos.
Tu misión:
Buscamos un@ Botones para completar nuestro equipo. Saca tu lado más explorer y haz que nuestros huespedes disfruten el Madrid más auténtico.
**¿ Qué harás en tu día a día con nosotros?**
- Responsable de recibir y asistir a los huéspedes y visitas de manera cordial y profesional en todas sus necesidades, tanto al momento del Check in y Check out cada vez que sea requerido por los mismos.
- Responsable de mantener el orden en el lobby y en los depósitos de equipajes y asegurar el cuidado y mantenimiento de las instalaciones y equipo operativo.
- Asegurar el reconocimiento a huéspedes VIP o Miembro WOH.
- Adaptarse a las situaciones cambiantes del hotel, reconocer prioridades y manejar el tiempo y la presión en forma efectiva.
- Buscar en forma continua la mejora de los niveles de satisfacción de huéspedes y clientes internos para así lograr una mayor fidelidad con el hotel y la marca.
- Registrar incidencias, hacer seguimiento y resolver cualquier inconveniente que haya sucedido durante la estadía del huésped.
- Responsable de realizar el cambio de habitación de los huéspedes cuando requerido por el Host/ Team Leader o responsable en turno, así como la entrega de paquetería u obsequios en habitaciones de huéspedes.
**Qualifications:**
**¿Qué es lo que nos gustaría que nos aportases?**
- Nivel de inglés avanzado (oral/escrito).
- Valorable Experiencia en un puesto similar.
- Personalidad proactiva, que tome iniciativa y que proyecte actitud positiva.
- Valorable conocimiento de la ciudad de Madrid como destino turístico.
- Conocimiento del paquete de Microsoft Office y manejo del correo electrónico
- Disponible para trabajar por turnos y flexibilidad horaria.
- Valorable conocimiento del Sistema Opera.
- Actitud de servicio.
- Atención a los detalles.
Y , ¿qué podemos ofrecerte?
Estamos de cuidar a nuestro equipo, por ello ofrecemos beneficios que marcan la diferencia.
- Tu desarrollo es nuestra prioridad, por ello contamos con programas de formación continua y oportunidades de movilidad tanto interna, nacional como internacional.
- Disfruta de noches gratis en nuestros hoteles alrededor del mundo y vive la experiencia Hyatt.
- Porque la inclusión y el respeto son parte de nuestra esencia, nos enorgullece ser un lugar de trabajo donde la diversidad no solo se respeta, sino que se celebra. Creemos en la igualdad de oportunidades y en la equidad como pilares fundamentales de nuestra cultura.
- Dos veces al año nos reunimos con nuestros talentos para celebrar que contamos con el mejor equipo.
- Con nuestro programa Hystar, cada semestre el equipo vota al talento estrella que inspira al resto de compañ
- Porque el bienestar es uno de nuestros valores, cuidamos de ti con Wellhub, fisioterapia, apoyo psicológico y mucho más.
- Disfrutarás de un paquete competitivo de beneficios pensados para cuidarte y reconocer todo lo que nos aportas, que incluyen también descuentos exclusivos en nuestros outlets y en algunos comercios cercanos.
- Trabajamos para facilitar la conciliación de , por ello impulsamos iniciativas que hacen posible un equilibrio real entre trabajo y bienestar.
We welcome you:
Sabemos que muchas personas solo se animan a aplicar cuando cumplen con todos los requisitos de la oferta. Si te sientes inspirad@ para impulsar tu carrera ¡Atrévete! Nos encantará tener en cuenta tu experiencia y descubrir cómo podrías ayudarnos hacer que Hyatt sea aún mejor!
_Somos una empresa comprometida con la igualdad de oportunidades de empleo. No discriminamos por raza, género, orientación sexual, religión, discapacidad o cualquier otra característica protegida. En línea con los valores de Hyatt, ponemos a las personas en el centro de todo lo que hacemos, valoramos la diversidad y fomentamos un entorno inclusivo donde cada persona pueda desarrollarse, aportar su talento y sentirse respetada._
\#CareConnectsUs #Hyattcareers #WorkatHyatt
**Primary Location:** ES-M-Madrid
**Organization:** Hyatt Centric Gran Via Madrid
**Job Level:** Full-time
**Job:** Guest Service Operations
**Req ID:** MAD
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
¿Este trabajo es un acierto o un fracaso?
Postúlese Ahora
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Descripción Del Trabajo
**Additional Information**
**Job Number**
**Job Category** Housekeeping & Laundry
**Location** Plaza de las Cortes 7, Madrid, Spain, Spain, 28014
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**Additional Information:** This hotel is owned and operated by an independent franchisee, Archer Hotel Management Limited. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
**JOB SUMMARY**
Working within our luxury hotel environment, the Executive Housekeeper plays a pivotal leadership role in delivering exceptional guest experiences through the highest standards of cleanliness, presentation, and service. This role is responsible for leading the Housekeeping team, driving operational excellence, and ensuring all guest rooms, public areas, and back-of-house spaces consistently reflect our luxury brand standards.
As Executive Housekeeper, you will oversee the day-to-day housekeeping operation, develop and support a high-performing team, manage resources effectively, and collaborate across departments to create memorable guest experiences. You will lead by example, fostering a culture of accountability, engagement, and continuous improvement.
**CORE WORK ACTIVITIES**
**Managing Housekeeping Operations:**
- Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
- Works effectively with the Engineering department on guestroom maintenance needs.
- Supervises the property general cleaning schedule.
- Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
- Inventories stock to ensure adequate supplies.
- Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
- Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
- Supports and supervises an effective inspection program for all guestrooms and public space.
- Communicates areas that need attention to staff and follows up to ensure understanding.
- Ensures all employees have proper supplies, equipment and uniforms.
**Managing Departmental Costs:**
- Participates in the management of the department's controllable expenses to achieve or exceed budgeted goals.
- Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
- Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
**Ensuring Exceptional Customer Service:**
- Responds to and handles guest problems and complaints.
- Strives to improve service performance.
- Empowers employees to provide excellent customer service.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
**Conducting Human Resources Activities:**
- Participates as needed in the investigation of employee accidents.
- Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
- Ensures employees understand expectations and parameters.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
- Observes service behaviors of employees and provides feedback to individuals.
- Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
- Participates in the employee performance appraisal process, providing feedback as needed.
- Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
- Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Participates in employee progressive discipline procedures.
**PROFILE**
-Inspirational and people-focused leader with a genuine passion for hospitality and guest service.
-Proven ability to lead, motivate, and develop high-performing teams in a luxury hotel environment.
-Strong operational knowledge of housekeeping standards, procedures, and best practices.
-Understanding of Leading Quality Assurance (LQA) standards highly regarded.
-Exceptional attention to detail with a commitment to maintaining the highest levels of cleanliness and presentation.
-Excellent communication and interpersonal skills, with the ability to build strong relationships across departments.
-Highly organised with strong time management, planning, and problem-solving capabilities.
-Commercially minded with experience managing budgets, labour costs, and departmental expenses.
-Demonstrated ability to drive continuous improvement and operational efficiencies.
-Professional, approachable, and adaptable leadership style.
-Flexibility to work weekends, public holidays, and varied hours as required by operational needs.
-Previous experience as an Executive Housekeeper or senior Housekeeping leader within an luxury environment is essential.
**COMPENSATION & BENEFITS:** -Competitive salary aligned with luxury hospitality standards. -Access to brand benefits, including employee rates and dining privileges. -Health and wellness programs. -Training, development, and career growth opportunities within The Luxury Collection and Marriott International.
_This company is an equal opportunity employer._
frnch1
**Job Number**
**Job Category** Housekeeping & Laundry
**Location** Plaza de las Cortes 7, Madrid, Spain, Spain, 28014
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**Additional Information:** This hotel is owned and operated by an independent franchisee, Archer Hotel Management Limited. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
**JOB SUMMARY**
Working within our luxury hotel environment, the Executive Housekeeper plays a pivotal leadership role in delivering exceptional guest experiences through the highest standards of cleanliness, presentation, and service. This role is responsible for leading the Housekeeping team, driving operational excellence, and ensuring all guest rooms, public areas, and back-of-house spaces consistently reflect our luxury brand standards.
As Executive Housekeeper, you will oversee the day-to-day housekeeping operation, develop and support a high-performing team, manage resources effectively, and collaborate across departments to create memorable guest experiences. You will lead by example, fostering a culture of accountability, engagement, and continuous improvement.
**CORE WORK ACTIVITIES**
**Managing Housekeeping Operations:**
- Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
- Works effectively with the Engineering department on guestroom maintenance needs.
- Supervises the property general cleaning schedule.
- Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
- Inventories stock to ensure adequate supplies.
- Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
- Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
- Supports and supervises an effective inspection program for all guestrooms and public space.
- Communicates areas that need attention to staff and follows up to ensure understanding.
- Ensures all employees have proper supplies, equipment and uniforms.
**Managing Departmental Costs:**
- Participates in the management of the department's controllable expenses to achieve or exceed budgeted goals.
- Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
- Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
**Ensuring Exceptional Customer Service:**
- Responds to and handles guest problems and complaints.
- Strives to improve service performance.
- Empowers employees to provide excellent customer service.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
**Conducting Human Resources Activities:**
- Participates as needed in the investigation of employee accidents.
- Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
- Ensures employees understand expectations and parameters.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
- Observes service behaviors of employees and provides feedback to individuals.
- Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
- Participates in the employee performance appraisal process, providing feedback as needed.
- Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
- Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Participates in employee progressive discipline procedures.
**PROFILE**
-Inspirational and people-focused leader with a genuine passion for hospitality and guest service.
-Proven ability to lead, motivate, and develop high-performing teams in a luxury hotel environment.
-Strong operational knowledge of housekeeping standards, procedures, and best practices.
-Understanding of Leading Quality Assurance (LQA) standards highly regarded.
-Exceptional attention to detail with a commitment to maintaining the highest levels of cleanliness and presentation.
-Excellent communication and interpersonal skills, with the ability to build strong relationships across departments.
-Highly organised with strong time management, planning, and problem-solving capabilities.
-Commercially minded with experience managing budgets, labour costs, and departmental expenses.
-Demonstrated ability to drive continuous improvement and operational efficiencies.
-Professional, approachable, and adaptable leadership style.
-Flexibility to work weekends, public holidays, and varied hours as required by operational needs.
-Previous experience as an Executive Housekeeper or senior Housekeeping leader within an luxury environment is essential.
**COMPENSATION & BENEFITS:** -Competitive salary aligned with luxury hospitality standards. -Access to brand benefits, including employee rates and dining privileges. -Health and wellness programs. -Training, development, and career growth opportunities within The Luxury Collection and Marriott International.
_This company is an equal opportunity employer._
frnch1
¿Este trabajo es un acierto o un fracaso?
Postúlese Ahora
1
Descripción Del Trabajo
**Description:**
¿Te imaginas trabajando en un hotel donde la cultura madrileña se convierte en una experiencia única para los huéspedes?
¿Quiénes somos?
Bienvenid@ a Hyatt Centric Gran Vía Madrid, el hotel urbano 5* más aventurero del centro de Madrid.
Aquí vivimos nuestro propósito: "We care for people so they can be their best".
Esto significa que cuidamos de ti para que puedas crecer, aprender y dar lo mejor de ti cada día, porque en Hyatt Centric Gran Vía Madrid, las personas son el centro de todo lo que hacemos. Creemos en el poder de pertenecer y en crear una cultura de cuidado, donde cada talento se siente parte de una familia.
Además, Hyatt ha sido reconocida durante más de 10 años en la lista Fortune 100 Best Companies to Work For, reflejo de nuestro compromiso con la inclusión, el bienestar y el desarrollo de nuestros talentos.
Tu misión:
Buscamos un@ Camarer@ para completar nuestro equipo. Saca tu lado más explorer y haz que nuestros huespedes disfruten el Madrid más auténtico.
¿ Qué harás en tu día a día con nosotros?
- Preparar el área de trabajo para el servicio.
- Realizar la atención directa al cliente para el consumo de alimentos y bebidas.
- Controlar y revisar mercancías y objetos de uso de la sección.
- Colaborar en el montaje, servicio y desmontaje de bufetes.
- Informar y aconsejar al cliente sobre la composición de alimentos y bebidas de la carta del restaurante.
- Atender a las tareas de cobro en caja, realizando arqueo de caja al finalizar la jornada.
- Cumplir con los estándares de seguridad, salud y limpieza establecidos en la compañía.
- Actuar de manera polivalente con todo el equipo de Alimentos y Bebidas cuando así lo requiera la operativa en los diferentes outlets.
¿Qué es lo que nos gustaría que nos aportases?
- Experiencia previa en puesto similar (deseable en hotel 5*).
- Persona con dotes comunicativas y con clara orientación al cliente.
- Persona organizada, acostumbrada a trabajar en entornos dinámicos y a trabajar en equipo.
- Nivel de inglés avanzado.
**Qualifications:**
Y , ¿qué podemos ofrecerte?
Estamos de cuidar a nuestro equipo, por ello ofrecemos beneficios que marcan la diferencia.
- Tu desarrollo es nuestra prioridad, por ello contamos con programas de formación continua y oportunidades de movilidad tanto interna, nacional como internacional.
- Disfruta de noches gratis en nuestros hoteles alrededor del mundo y vive la experiencia Hyatt.
- Porque la inclusión y el respeto son parte de nuestra esencia, nos enorgullece ser un lugar de trabajo donde la diversidad no solo se respeta, sino que se celebra. Creemos en la igualdad de oportunidades y en la equidad como pilares fundamentales de nuestra cultura.
- Dos veces al año nos reunimos con nuestros talentos para celebrar que contamos con el mejor equipo.
- Con nuestro programa Hystar, cada semestre el equipo vota al talento estrella que inspira al resto de compañ
- Porque el bienestar es uno de nuestros valores, cuidamos de ti con Wellhub, fisioterapia, apoyo psicológico y mucho más.
- Disfrutarás de un paquete competitivo de beneficios pensados para cuidarte y reconocer todo lo que nos aportas, que incluyen también descuentos exclusivos en nuestros outlets y en algunos comercios cercanos.
- Trabajamos para facilitar la conciliación de , por ello impulsamos iniciativas que hacen posible un equilibrio real entre trabajo y bienestar.
We welcome you:
Sabemos que muchas personas solo se animan a aplicar cuando cumplen con todos los requisitos de la oferta. Si te sientes inspirad@ para impulsar tu carrera ¡Atrévete! Nos encantará tener en cuenta tu experiencia y descubrir cómo podrías ayudarnos hacer que Hyatt sea aún mejor!
Somos una empresa comprometida con la igualdad de oportunidades de empleo. No discriminamos por raza, género, orientación sexual, religión, discapacidad o cualquier otra característica protegida. En línea con los valores de Hyatt, ponemos a las personas en el centro de todo lo que hacemos, valoramos la diversidad y fomentamos un entorno inclusivo donde cada persona pueda desarrollarse, aportar su talento y sentirse respetada.
\#CareConnectsUs #Hyattcareers #WorkatHyatt
**Primary Location:** ES-M-Madrid
**Organization:** Hyatt Centric Gran Via Madrid
**Job Level:** Full-time
**Job:** Food and Beverage
**Req ID:** MAD
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
¿Te imaginas trabajando en un hotel donde la cultura madrileña se convierte en una experiencia única para los huéspedes?
¿Quiénes somos?
Bienvenid@ a Hyatt Centric Gran Vía Madrid, el hotel urbano 5* más aventurero del centro de Madrid.
Aquí vivimos nuestro propósito: "We care for people so they can be their best".
Esto significa que cuidamos de ti para que puedas crecer, aprender y dar lo mejor de ti cada día, porque en Hyatt Centric Gran Vía Madrid, las personas son el centro de todo lo que hacemos. Creemos en el poder de pertenecer y en crear una cultura de cuidado, donde cada talento se siente parte de una familia.
Además, Hyatt ha sido reconocida durante más de 10 años en la lista Fortune 100 Best Companies to Work For, reflejo de nuestro compromiso con la inclusión, el bienestar y el desarrollo de nuestros talentos.
Tu misión:
Buscamos un@ Camarer@ para completar nuestro equipo. Saca tu lado más explorer y haz que nuestros huespedes disfruten el Madrid más auténtico.
¿ Qué harás en tu día a día con nosotros?
- Preparar el área de trabajo para el servicio.
- Realizar la atención directa al cliente para el consumo de alimentos y bebidas.
- Controlar y revisar mercancías y objetos de uso de la sección.
- Colaborar en el montaje, servicio y desmontaje de bufetes.
- Informar y aconsejar al cliente sobre la composición de alimentos y bebidas de la carta del restaurante.
- Atender a las tareas de cobro en caja, realizando arqueo de caja al finalizar la jornada.
- Cumplir con los estándares de seguridad, salud y limpieza establecidos en la compañía.
- Actuar de manera polivalente con todo el equipo de Alimentos y Bebidas cuando así lo requiera la operativa en los diferentes outlets.
¿Qué es lo que nos gustaría que nos aportases?
- Experiencia previa en puesto similar (deseable en hotel 5*).
- Persona con dotes comunicativas y con clara orientación al cliente.
- Persona organizada, acostumbrada a trabajar en entornos dinámicos y a trabajar en equipo.
- Nivel de inglés avanzado.
**Qualifications:**
Y , ¿qué podemos ofrecerte?
Estamos de cuidar a nuestro equipo, por ello ofrecemos beneficios que marcan la diferencia.
- Tu desarrollo es nuestra prioridad, por ello contamos con programas de formación continua y oportunidades de movilidad tanto interna, nacional como internacional.
- Disfruta de noches gratis en nuestros hoteles alrededor del mundo y vive la experiencia Hyatt.
- Porque la inclusión y el respeto son parte de nuestra esencia, nos enorgullece ser un lugar de trabajo donde la diversidad no solo se respeta, sino que se celebra. Creemos en la igualdad de oportunidades y en la equidad como pilares fundamentales de nuestra cultura.
- Dos veces al año nos reunimos con nuestros talentos para celebrar que contamos con el mejor equipo.
- Con nuestro programa Hystar, cada semestre el equipo vota al talento estrella que inspira al resto de compañ
- Porque el bienestar es uno de nuestros valores, cuidamos de ti con Wellhub, fisioterapia, apoyo psicológico y mucho más.
- Disfrutarás de un paquete competitivo de beneficios pensados para cuidarte y reconocer todo lo que nos aportas, que incluyen también descuentos exclusivos en nuestros outlets y en algunos comercios cercanos.
- Trabajamos para facilitar la conciliación de , por ello impulsamos iniciativas que hacen posible un equilibrio real entre trabajo y bienestar.
We welcome you:
Sabemos que muchas personas solo se animan a aplicar cuando cumplen con todos los requisitos de la oferta. Si te sientes inspirad@ para impulsar tu carrera ¡Atrévete! Nos encantará tener en cuenta tu experiencia y descubrir cómo podrías ayudarnos hacer que Hyatt sea aún mejor!
Somos una empresa comprometida con la igualdad de oportunidades de empleo. No discriminamos por raza, género, orientación sexual, religión, discapacidad o cualquier otra característica protegida. En línea con los valores de Hyatt, ponemos a las personas en el centro de todo lo que hacemos, valoramos la diversidad y fomentamos un entorno inclusivo donde cada persona pueda desarrollarse, aportar su talento y sentirse respetada.
\#CareConnectsUs #Hyattcareers #WorkatHyatt
**Primary Location:** ES-M-Madrid
**Organization:** Hyatt Centric Gran Via Madrid
**Job Level:** Full-time
**Job:** Food and Beverage
**Req ID:** MAD
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
¿Este trabajo es un acierto o un fracaso?
Postúlese Ahora
2
Descripción Del Trabajo
**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Calle de Serrano Jover 5, Madrid, Spain, Spain, 28015
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Additional Information:** This hotel is owned and operated by an independent franchisee, Selenta Hospitality Manco, S.L.,. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Do you have a genuine vocation for service, a passion for hospitality, and the ability to create memorable experiences from the very first point of contact? If so, this position is for you!
We are looking for a Receptionist for our iconic Madrid Marriott Hotel Princesa Plaza, a property currently undergoing a full repositioning, located in the heart of Madrid. We are seeking a proactive, detail-oriented professional with excellent interpersonal skills, capable of combining hospitality, operational efficiency, and excellence in customer relations.
Mission of the Role
To deliver an exceptional experience to every guest by ensuring a professional, agile, and personalized service from arrival to departure. This position is key to the hotel's daily operations, acting as the primary brand ambassador, managing occupancy, room sales, billing, and payment processes, as well as resolving incidents and special requests.
Key Responsibilities
- Guest Registration & Check-In: Perform guest registration and check-in processes, ensuring a seamless and fluid experience upon arrival.
- Guest Relations: Provide personalized attention to guest needs and requests throughout their stay.
- Communication Management: Efficiently manage internal and external telephone calls, as well as hotel correspondence.
- Service Coordination: Coordinate additional services, including guest transportation and parking control.
- Safety & Emergency Response: Handle emergency situations and monitor security systems via the fire and alarm switchboard.
- Night Audit & Systems: Execute night audits and system backups during the night shift.
- Check-Out & Billing: Assist guests with the check-out process, ensuring accurate account settlement and billing.
- Concierge Services: Provide detailed information regarding hotel services, local events, and cultural activities available to guests.
- Shift Handover & Reporting: Log incidents and communicate major events via the shift logbook, with a specific focus on night shift occurrences.
Education: Bachelor's Degree or Higher Vocational Training (Grado Superior) in Hospitality Management, Tourism, or related fields.
Experience: 2-3 years of experience in similar roles within 4-star or 5-star hotels.
Technical Skills: Proficiency in Microsoft Office Suite and hands-on experience with Opera PMS (Mandatory).
Languages: Bilingual Spanish and Professional Working Proficiency in English.
Core Competencies: Strong customer and results orientation.
Soft Skills: Teamwork, effective communication, emotional intelligence, attention to detail, stress management, and multitasking capabilities.
Availability: Flexibility to work rotating shifts.
Preferred: Prior experience within the Marriott International portfolio is highly valued.
Impact: You will be part of a hotel undergoing a full repositioning, giving you the opportunity to directly impact the experience of thousands of guests. Environment: Enjoy a multicultural, dynamic work environment aligned with the global standards of Marriott International. Development: Continuous training through the learning and development platforms of both Marriott and Selenta Group. Growth: Real opportunities for professional growth and career advancement within the group. Marriott Benefits: Exclusive access to Marriott Bonvoy benefits, offering preferred rates on hotels and experiences worldwide. Selenta Benefits: Access to discounts across all Selenta Group properties (Accommodation, F&B, and more). Culture: Join a leading hospitality company with a professional, collaborative work environment focused on excellence. Compensation & Contract: Flexible remuneration options, permanent contract (contratación indefinida), and immediate start.
Salary as per collective agreement
_This company is an equal opportunity employer._
frnch1
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Calle de Serrano Jover 5, Madrid, Spain, Spain, 28015
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Additional Information:** This hotel is owned and operated by an independent franchisee, Selenta Hospitality Manco, S.L.,. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Do you have a genuine vocation for service, a passion for hospitality, and the ability to create memorable experiences from the very first point of contact? If so, this position is for you!
We are looking for a Receptionist for our iconic Madrid Marriott Hotel Princesa Plaza, a property currently undergoing a full repositioning, located in the heart of Madrid. We are seeking a proactive, detail-oriented professional with excellent interpersonal skills, capable of combining hospitality, operational efficiency, and excellence in customer relations.
Mission of the Role
To deliver an exceptional experience to every guest by ensuring a professional, agile, and personalized service from arrival to departure. This position is key to the hotel's daily operations, acting as the primary brand ambassador, managing occupancy, room sales, billing, and payment processes, as well as resolving incidents and special requests.
Key Responsibilities
- Guest Registration & Check-In: Perform guest registration and check-in processes, ensuring a seamless and fluid experience upon arrival.
- Guest Relations: Provide personalized attention to guest needs and requests throughout their stay.
- Communication Management: Efficiently manage internal and external telephone calls, as well as hotel correspondence.
- Service Coordination: Coordinate additional services, including guest transportation and parking control.
- Safety & Emergency Response: Handle emergency situations and monitor security systems via the fire and alarm switchboard.
- Night Audit & Systems: Execute night audits and system backups during the night shift.
- Check-Out & Billing: Assist guests with the check-out process, ensuring accurate account settlement and billing.
- Concierge Services: Provide detailed information regarding hotel services, local events, and cultural activities available to guests.
- Shift Handover & Reporting: Log incidents and communicate major events via the shift logbook, with a specific focus on night shift occurrences.
Education: Bachelor's Degree or Higher Vocational Training (Grado Superior) in Hospitality Management, Tourism, or related fields.
Experience: 2-3 years of experience in similar roles within 4-star or 5-star hotels.
Technical Skills: Proficiency in Microsoft Office Suite and hands-on experience with Opera PMS (Mandatory).
Languages: Bilingual Spanish and Professional Working Proficiency in English.
Core Competencies: Strong customer and results orientation.
Soft Skills: Teamwork, effective communication, emotional intelligence, attention to detail, stress management, and multitasking capabilities.
Availability: Flexibility to work rotating shifts.
Preferred: Prior experience within the Marriott International portfolio is highly valued.
Impact: You will be part of a hotel undergoing a full repositioning, giving you the opportunity to directly impact the experience of thousands of guests. Environment: Enjoy a multicultural, dynamic work environment aligned with the global standards of Marriott International. Development: Continuous training through the learning and development platforms of both Marriott and Selenta Group. Growth: Real opportunities for professional growth and career advancement within the group. Marriott Benefits: Exclusive access to Marriott Bonvoy benefits, offering preferred rates on hotels and experiences worldwide. Selenta Benefits: Access to discounts across all Selenta Group properties (Accommodation, F&B, and more). Culture: Join a leading hospitality company with a professional, collaborative work environment focused on excellence. Compensation & Contract: Flexible remuneration options, permanent contract (contratación indefinida), and immediate start.
Salary as per collective agreement
_This company is an equal opportunity employer._
frnch1
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
¿Este trabajo es un acierto o un fracaso?
Postúlese Ahora
3
Descripción Del Trabajo
**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Plaza de Celenque 2, Madrid, Madrid, Spain, 28013
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests.
Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act - polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations - breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.
But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.
We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Plaza de Celenque 2, Madrid, Madrid, Spain, 28013
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests.
Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act - polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations - breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.
But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.
We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
¿Este trabajo es un acierto o un fracaso?
Postúlese Ahora
4
Descripción Del Trabajo
**Description:**
¡Únete al equipo del Cluster en Madrid y vive la cultura madrileña!
**¿Quiénes somos?**
El equipo Cluster forma parte de Thompson Madrid y Hyatt Centric Gran Vía Madrid. Dos hoteles con personalidades distintas pero unidos por el mismo espíritu: una hospitalidad auténtica, moderna y centrada en las personas.
+ Thompson Madrid: estilo luxury lifestyle y cultura contemporánea.
+ Hyatt Centric Gran Vía Madrid: explorando y conectando con el corazón de la ciudad.
Ambos compartimos un propósito común:
_"We care for people so they can be their best"_
Cuidamos de ti para que puedas desarrollarte, aprender y brillar cada día dentro de una cultura donde las personas son lo más importante.
Además, Hyatt ha sido reconocida durante más de 10 años en la lista Fortune 100 Best Companies to Work For, reflejo de nuestro compromiso con la inclusión, el bienestar y el desarrollo de nuestros talentos.
**Tu misión:**
Buscamos un@ Reservations and PBX agent que se una a nuestro equipo. Si te motiva crear experiencias excepcionales, trabajar con equipos dinámicos y aportar ideas en un entorno colaborativo, este puede ser el lugar ideal para ti.
El Reservation and PBX Agent es responsable de gestionar las reservas y la atención telefónica del hotel, ofreciendo un servicio al cliente excepcional y asegurando una experiencia fluida y personalizada para cada huésped.
Este puesto es clave para garantizar que cada interacción refleje los estándares de lujo del hotel, desde el primer contacto hasta el seguimiento posterior a la estancia.
**¿Qué harás en tu día a día?**
- Registrar, actualizar y mantener correctamente la información de las reservas en el sistema.
- Gestionar incidencias y solicitudes especiales, coordinando con los departamentos correspondientes.
- Realizar seguimiento previo a la llegada del cliente para asegurar la preparación correcta de su estancia.
- Colaborar con los equipos operativos para garantizar una experiencia de llegada fluida.
- Aplicar acciones básicas de fidelización post-estancia.
- Cumplir con los estándares de calidad, procedimientos internos y objetivos del departamento.
- Apoyar en la verificación de comisiones de agencias y en la correcta aplicación de las condiciones acordadas.
- Atender y gestionar de forma eficiente las solicitudes y consultas de los clientes a través de los diferentes canales (teléfono, PBX y otros medios asignados), ofreciendo información clara sobre el hotel, asegurando una atención personalizada y completando el proceso de reserva hasta su confirmación.
**_* Turnos rotativos_**
**Qualifications:**
**¿Qué es lo que nos gustaría que aportáses?**
- Estudios relacionados con hotelería, turismo o áreas afines.
- Nivel de inglés avanzado (mínimo C1), se valorará experiencia en entornos internacionales.
- Experiencia mínima de 1 o 2 años como Agente de Reservas o PBX en hotelería, preferiblemente en hoteles de lujo.
- Buenas habilidades de comunicación y orientación al cliente.
- Alta atención al detalle y vocación de servicio.
- Capacidad para trabajar bajo presión y gestionar múltiples tareas simultáneamente.
- Compromiso con la calidad, la excelencia y la satisfacción del huésped.
**Y , ¿qué podemos ofrecerte?**
Estamos de cuidar a nuestro equipo, por ello ofrecemos beneficios que marcan la diferencia.
- Tu desarrollo es nuestra prioridad, por ello contamos con programas de formación continua y oportunidades de movilidad tanto interna como internacional.
- Disfruta de noches gratis en nuestros hoteles alrededor del mundo y vive la experiencia Hyatt.
- Porque la inclusión y el respeto son parte de nuestra esencia, nos enorgullece ser un lugar de trabajo donde la diversidad no solo se respeta, sino que se celebra. Creemos en la igualdad de oportunidades y en la equidad como pilares fundamentales de nuestra cultura.
- Dos veces al año nos reunimos con nuestros talentos para celebrar que contamos con el mejor equipo.
- Con nuestro programa Hystar, cada semestre el equipo vota al talento estrella que inspira al resto de compañ
- Porque el bienestar es uno de nuestros valores, cuidamos de ti con Wellhub, fisioterapia, apoyo psicológico y mucho más.
- Disfrutarás de un paquete competitivo de beneficios pensados para cuidarte y reconocer todo lo que nos aportas, que incluyen también descuentos exclusivos en nuestros outlets y en algunos comercios cercanos.
- Trabajamos para facilitar la conciliación de , por ello impulsamos iniciativas que hacen posible un equilibrio real entre trabajo y bienestar.
We welcome you:
Sabemos que muchas personas solo se animan a aplicar cuando cumplen con todos los requisitos de la oferta. Si te sientes inspirad@ para impulsar tu carrera ¡Atrevete! Nos encantará tener en cuenta tu experiencia y descubrir cómo podrías ayudarnos hacer que Hyatt sea aún mejor!
_Somos una empresa comprometida con la igualdad de oportunidades de empleo. No discriminamos por raza, género, orientación sexual, religión, discapacidad o cualquier otra característica protegida. En línea con los valores de Hyatt, ponemos a las personas en el centro de todo lo que hacemos, valoramos la diversidad y fomentamos un entorno inclusivo donde cada persona pueda desarrollarse, aportar su talento y sentirse respetada._
\#CareConnectsUs
\#Hyattcareers
\#WorkatHyatt
**Primary Location:** ES-M-Madrid
**Organization:** Thompson Madrid
**Job Level:** Full-time
**Job:** Reservations
**Req ID:** MAD
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
¡Únete al equipo del Cluster en Madrid y vive la cultura madrileña!
**¿Quiénes somos?**
El equipo Cluster forma parte de Thompson Madrid y Hyatt Centric Gran Vía Madrid. Dos hoteles con personalidades distintas pero unidos por el mismo espíritu: una hospitalidad auténtica, moderna y centrada en las personas.
+ Thompson Madrid: estilo luxury lifestyle y cultura contemporánea.
+ Hyatt Centric Gran Vía Madrid: explorando y conectando con el corazón de la ciudad.
Ambos compartimos un propósito común:
_"We care for people so they can be their best"_
Cuidamos de ti para que puedas desarrollarte, aprender y brillar cada día dentro de una cultura donde las personas son lo más importante.
Además, Hyatt ha sido reconocida durante más de 10 años en la lista Fortune 100 Best Companies to Work For, reflejo de nuestro compromiso con la inclusión, el bienestar y el desarrollo de nuestros talentos.
**Tu misión:**
Buscamos un@ Reservations and PBX agent que se una a nuestro equipo. Si te motiva crear experiencias excepcionales, trabajar con equipos dinámicos y aportar ideas en un entorno colaborativo, este puede ser el lugar ideal para ti.
El Reservation and PBX Agent es responsable de gestionar las reservas y la atención telefónica del hotel, ofreciendo un servicio al cliente excepcional y asegurando una experiencia fluida y personalizada para cada huésped.
Este puesto es clave para garantizar que cada interacción refleje los estándares de lujo del hotel, desde el primer contacto hasta el seguimiento posterior a la estancia.
**¿Qué harás en tu día a día?**
- Registrar, actualizar y mantener correctamente la información de las reservas en el sistema.
- Gestionar incidencias y solicitudes especiales, coordinando con los departamentos correspondientes.
- Realizar seguimiento previo a la llegada del cliente para asegurar la preparación correcta de su estancia.
- Colaborar con los equipos operativos para garantizar una experiencia de llegada fluida.
- Aplicar acciones básicas de fidelización post-estancia.
- Cumplir con los estándares de calidad, procedimientos internos y objetivos del departamento.
- Apoyar en la verificación de comisiones de agencias y en la correcta aplicación de las condiciones acordadas.
- Atender y gestionar de forma eficiente las solicitudes y consultas de los clientes a través de los diferentes canales (teléfono, PBX y otros medios asignados), ofreciendo información clara sobre el hotel, asegurando una atención personalizada y completando el proceso de reserva hasta su confirmación.
**_* Turnos rotativos_**
**Qualifications:**
**¿Qué es lo que nos gustaría que aportáses?**
- Estudios relacionados con hotelería, turismo o áreas afines.
- Nivel de inglés avanzado (mínimo C1), se valorará experiencia en entornos internacionales.
- Experiencia mínima de 1 o 2 años como Agente de Reservas o PBX en hotelería, preferiblemente en hoteles de lujo.
- Buenas habilidades de comunicación y orientación al cliente.
- Alta atención al detalle y vocación de servicio.
- Capacidad para trabajar bajo presión y gestionar múltiples tareas simultáneamente.
- Compromiso con la calidad, la excelencia y la satisfacción del huésped.
**Y , ¿qué podemos ofrecerte?**
Estamos de cuidar a nuestro equipo, por ello ofrecemos beneficios que marcan la diferencia.
- Tu desarrollo es nuestra prioridad, por ello contamos con programas de formación continua y oportunidades de movilidad tanto interna como internacional.
- Disfruta de noches gratis en nuestros hoteles alrededor del mundo y vive la experiencia Hyatt.
- Porque la inclusión y el respeto son parte de nuestra esencia, nos enorgullece ser un lugar de trabajo donde la diversidad no solo se respeta, sino que se celebra. Creemos en la igualdad de oportunidades y en la equidad como pilares fundamentales de nuestra cultura.
- Dos veces al año nos reunimos con nuestros talentos para celebrar que contamos con el mejor equipo.
- Con nuestro programa Hystar, cada semestre el equipo vota al talento estrella que inspira al resto de compañ
- Porque el bienestar es uno de nuestros valores, cuidamos de ti con Wellhub, fisioterapia, apoyo psicológico y mucho más.
- Disfrutarás de un paquete competitivo de beneficios pensados para cuidarte y reconocer todo lo que nos aportas, que incluyen también descuentos exclusivos en nuestros outlets y en algunos comercios cercanos.
- Trabajamos para facilitar la conciliación de , por ello impulsamos iniciativas que hacen posible un equilibrio real entre trabajo y bienestar.
We welcome you:
Sabemos que muchas personas solo se animan a aplicar cuando cumplen con todos los requisitos de la oferta. Si te sientes inspirad@ para impulsar tu carrera ¡Atrevete! Nos encantará tener en cuenta tu experiencia y descubrir cómo podrías ayudarnos hacer que Hyatt sea aún mejor!
_Somos una empresa comprometida con la igualdad de oportunidades de empleo. No discriminamos por raza, género, orientación sexual, religión, discapacidad o cualquier otra característica protegida. En línea con los valores de Hyatt, ponemos a las personas en el centro de todo lo que hacemos, valoramos la diversidad y fomentamos un entorno inclusivo donde cada persona pueda desarrollarse, aportar su talento y sentirse respetada._
\#CareConnectsUs
\#Hyattcareers
\#WorkatHyatt
**Primary Location:** ES-M-Madrid
**Organization:** Thompson Madrid
**Job Level:** Full-time
**Job:** Reservations
**Req ID:** MAD
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
¿Este trabajo es un acierto o un fracaso?
Postúlese Ahora
5
Descripción Del Trabajo
**Description:**
¿Te imaginas trabajando en un hotel donde la cultura madrileña se convierte en una experiencia única para los huéspedes?
¿Quiénes somos?
Bienvenid@ a Hyatt Centric Gran Vía Madrid, el hotel urbano 5* más aventurero del centro de Madrid.
Aquí vivimos nuestro propósito: "We care for people so they can be their best".
Esto significa que cuidamos de ti para que puedas crecer, aprender y dar lo mejor de ti cada día, porque en Hyatt Centric Gran Vía Madrid, las personas son el centro de todo lo que hacemos. Creemos en el poder de pertenecer y en crear una cultura de cuidado, donde cada talento se siente parte de una familia.
Además, Hyatt ha sido reconocida durante más de 10 años en la lista Fortune 100 Best Companies to Work For, reflejo de nuestro compromiso con la inclusión, el bienestar y el desarrollo de nuestros talentos.
Tu misión:
Buscamos un@ Assistant Guest Experience Manager para completar nuestro equipo. Saca tu lado más explorer y haz que nuestros huespedes disfruten el Madrid más auténtico.
¿ Qué harás en tu día a día con nosotros?
- Supervisión de dos ambientes (interior y exterior) con bares activos, planificación operativa a corto y largo plazo, y coordinación con cocina y otros departamentos para garantizar un servicio fluido.
- Capacidad para identificar prioridades, resolver problemas, alcanzar objetivos y mantener altos estándares de calidad en el servicio.
- Supervisar que todas las licencias estén vigentes y disponibles para inspección, evitando sanciones.
- Participar en reuniones clave, liderar sesiones informativas, mantener una actitud positiva y fomentar la colaboración entre equipos.
- Mantener manuales actualizados, planificar horarios y asegurar una dotación adecuada de personal.
- Elaborar reportes mensuales, gestionar incidencias y mantener la comunicación interna del outlet.
- Garantizar un servicio excepcional, resolver quejas eficazmente y fomentar relaciones positivas con los clientes.
- Supervisar el servicio en momentos clave y asegurar que el equipo proyecte una imagen profesional y acogedora.
- Cumplir objetivos de ingresos, controlar gastos y gestionar eficientemente la nómina.
- Supervisar el uso de equipos y suministros, y coordinar con el departamento de compras.
- Manejar correctamente objetos perdidos, reportes de incidentes y procedimientos de cobro.
- Participar en reuniones operativas y coordinar con otros outlets y departamentos.
- Participar en la elaboración del plan anual de marketing e implementar actividades promocionales junto con los equipos de outlets y catering para maximizar ingresos.
- Asegurar el cumplimiento de estándares de marca, responder a auditorías (como Consumer Audit y Hysat), y garantizar una gestión eficiente del outlet con enfoque en servicio profesional, flexible y de alta calidad.
- Asegurar que los empleados estén capacitados y sean polivalentes, mediante formación continua alineada con el plan anual de entrenamiento.
- Supervisar al equipo para garantizar el cumplimiento de los estándares de servicio, presentación personal y normas internas del hotel.
**Qualifications:**
¿Qué es lo que nos gustaría que nos aportases?
- 4 o más años en roles de gestión en Alimentos y Bebidas.
- Estilo orientado al servicio, con atención al detalle para huéspedes de hotel 5 estrellas.
- Capacidad demostrada para interactuar eficazmente con personas, tanto clientes como personas del equipo.
- Buscamos un líder enérgico y motivador.
- Se valorará positivamente el dominio de Microsoft Word y Excel.
- Debe contar con excelentes habilidades organizativas, interpersonales y administrativas.
- Experiencia en la implementación de nuevos conceptos de alimentos y bebidas; el outlet modifica su oferta al menos dos veces al año.
- Nivel de inglés avanzado.
- Experiencia previa trabajando en el área de Alimentos y Bebidas de hotel 5*.
Y , ¿qué podemos ofrecerte?
Estamos de cuidar a nuestro equipo, por ello ofrecemos beneficios que marcan la diferencia.
- Tu desarrollo es nuestra prioridad, por ello contamos con programas de formación continua y oportunidades de movilidad tanto interna, nacional como internacional.
- Disfruta de noches gratis en nuestros hoteles alrededor del mundo y vive la experiencia Hyatt.
- Porque la inclusión y el respeto son parte de nuestra esencia, nos enorgullece ser un lugar de trabajo donde la diversidad no solo se respeta, sino que se celebra. Creemos en la igualdad de oportunidades y en la equidad como pilares fundamentales de nuestra cultura.
- Dos veces al año nos reunimos con nuestros talentos para celebrar que contamos con el mejor equipo.
- Con nuestro programa Hystar, cada semestre el equipo vota al talento estrella que inspira al resto de compañ
- Porque el bienestar es uno de nuestros valores, cuidamos de ti con Wellhub, fisioterapia, apoyo psicológico y mucho más.
- Disfrutarás de un paquete competitivo de beneficios pensados para cuidarte y reconocer todo lo que nos aportas, que incluyen también descuentos exclusivos en nuestros outlets y en algunos comercios cercanos.
- Trabajamos para facilitar la conciliación de , por ello impulsamos iniciativas que hacen posible un equilibrio real entre trabajo y bienestar.
We welcome you:
Sabemos que muchas personas solo se animan a aplicar cuando cumplen con todos los requisitos de la oferta. Si te sientes inspirad@ para impulsar tu carrera ¡Atrévete! Nos encantará tener en cuenta tu experiencia y descubrir cómo podrías ayudarnos hacer que Hyatt sea aún mejor!
\#CareConnectsUs #Hyattcareers #WorkatHyatt
**Primary Location:** ES-M-Madrid
**Organization:** Hyatt Centric Gran Via Madrid
**Job Level:** Full-time
**Job:** Food and Beverage
**Req ID:** MAD
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
¿Te imaginas trabajando en un hotel donde la cultura madrileña se convierte en una experiencia única para los huéspedes?
¿Quiénes somos?
Bienvenid@ a Hyatt Centric Gran Vía Madrid, el hotel urbano 5* más aventurero del centro de Madrid.
Aquí vivimos nuestro propósito: "We care for people so they can be their best".
Esto significa que cuidamos de ti para que puedas crecer, aprender y dar lo mejor de ti cada día, porque en Hyatt Centric Gran Vía Madrid, las personas son el centro de todo lo que hacemos. Creemos en el poder de pertenecer y en crear una cultura de cuidado, donde cada talento se siente parte de una familia.
Además, Hyatt ha sido reconocida durante más de 10 años en la lista Fortune 100 Best Companies to Work For, reflejo de nuestro compromiso con la inclusión, el bienestar y el desarrollo de nuestros talentos.
Tu misión:
Buscamos un@ Assistant Guest Experience Manager para completar nuestro equipo. Saca tu lado más explorer y haz que nuestros huespedes disfruten el Madrid más auténtico.
¿ Qué harás en tu día a día con nosotros?
- Supervisión de dos ambientes (interior y exterior) con bares activos, planificación operativa a corto y largo plazo, y coordinación con cocina y otros departamentos para garantizar un servicio fluido.
- Capacidad para identificar prioridades, resolver problemas, alcanzar objetivos y mantener altos estándares de calidad en el servicio.
- Supervisar que todas las licencias estén vigentes y disponibles para inspección, evitando sanciones.
- Participar en reuniones clave, liderar sesiones informativas, mantener una actitud positiva y fomentar la colaboración entre equipos.
- Mantener manuales actualizados, planificar horarios y asegurar una dotación adecuada de personal.
- Elaborar reportes mensuales, gestionar incidencias y mantener la comunicación interna del outlet.
- Garantizar un servicio excepcional, resolver quejas eficazmente y fomentar relaciones positivas con los clientes.
- Supervisar el servicio en momentos clave y asegurar que el equipo proyecte una imagen profesional y acogedora.
- Cumplir objetivos de ingresos, controlar gastos y gestionar eficientemente la nómina.
- Supervisar el uso de equipos y suministros, y coordinar con el departamento de compras.
- Manejar correctamente objetos perdidos, reportes de incidentes y procedimientos de cobro.
- Participar en reuniones operativas y coordinar con otros outlets y departamentos.
- Participar en la elaboración del plan anual de marketing e implementar actividades promocionales junto con los equipos de outlets y catering para maximizar ingresos.
- Asegurar el cumplimiento de estándares de marca, responder a auditorías (como Consumer Audit y Hysat), y garantizar una gestión eficiente del outlet con enfoque en servicio profesional, flexible y de alta calidad.
- Asegurar que los empleados estén capacitados y sean polivalentes, mediante formación continua alineada con el plan anual de entrenamiento.
- Supervisar al equipo para garantizar el cumplimiento de los estándares de servicio, presentación personal y normas internas del hotel.
**Qualifications:**
¿Qué es lo que nos gustaría que nos aportases?
- 4 o más años en roles de gestión en Alimentos y Bebidas.
- Estilo orientado al servicio, con atención al detalle para huéspedes de hotel 5 estrellas.
- Capacidad demostrada para interactuar eficazmente con personas, tanto clientes como personas del equipo.
- Buscamos un líder enérgico y motivador.
- Se valorará positivamente el dominio de Microsoft Word y Excel.
- Debe contar con excelentes habilidades organizativas, interpersonales y administrativas.
- Experiencia en la implementación de nuevos conceptos de alimentos y bebidas; el outlet modifica su oferta al menos dos veces al año.
- Nivel de inglés avanzado.
- Experiencia previa trabajando en el área de Alimentos y Bebidas de hotel 5*.
Y , ¿qué podemos ofrecerte?
Estamos de cuidar a nuestro equipo, por ello ofrecemos beneficios que marcan la diferencia.
- Tu desarrollo es nuestra prioridad, por ello contamos con programas de formación continua y oportunidades de movilidad tanto interna, nacional como internacional.
- Disfruta de noches gratis en nuestros hoteles alrededor del mundo y vive la experiencia Hyatt.
- Porque la inclusión y el respeto son parte de nuestra esencia, nos enorgullece ser un lugar de trabajo donde la diversidad no solo se respeta, sino que se celebra. Creemos en la igualdad de oportunidades y en la equidad como pilares fundamentales de nuestra cultura.
- Dos veces al año nos reunimos con nuestros talentos para celebrar que contamos con el mejor equipo.
- Con nuestro programa Hystar, cada semestre el equipo vota al talento estrella que inspira al resto de compañ
- Porque el bienestar es uno de nuestros valores, cuidamos de ti con Wellhub, fisioterapia, apoyo psicológico y mucho más.
- Disfrutarás de un paquete competitivo de beneficios pensados para cuidarte y reconocer todo lo que nos aportas, que incluyen también descuentos exclusivos en nuestros outlets y en algunos comercios cercanos.
- Trabajamos para facilitar la conciliación de , por ello impulsamos iniciativas que hacen posible un equilibrio real entre trabajo y bienestar.
We welcome you:
Sabemos que muchas personas solo se animan a aplicar cuando cumplen con todos los requisitos de la oferta. Si te sientes inspirad@ para impulsar tu carrera ¡Atrévete! Nos encantará tener en cuenta tu experiencia y descubrir cómo podrías ayudarnos hacer que Hyatt sea aún mejor!
\#CareConnectsUs #Hyattcareers #WorkatHyatt
**Primary Location:** ES-M-Madrid
**Organization:** Hyatt Centric Gran Via Madrid
**Job Level:** Full-time
**Job:** Food and Beverage
**Req ID:** MAD
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
¿Este trabajo es un acierto o un fracaso?
Postúlese Ahora
6
Descripción Del Trabajo
**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** Plaza de Celenque 2, Madrid, Madrid, Spain, 28013
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.
Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act - polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations - breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.
But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.
We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** Plaza de Celenque 2, Madrid, Madrid, Spain, 28013
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.
Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act - polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations - breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.
But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.
We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
¿Este trabajo es un acierto o un fracaso?
Postúlese Ahora
7
Descripción Del Trabajo
**Additional Information**
**Job Number**
**Job Category** Management Development Programs/Interns
**Location** Plaza de Celenque 2, Madrid, Madrid, Spain, 28013
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you-ll be better prepared to pursue opportunities post graduation. Here-s to exploring, kickstarting your dream career, and joining us on your journey!
To be considered for an internship, you must be a current college or university student. Want to join us? Apply now!
Marriott International is the world-s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?
marriotthotelinternship
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act - polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations - breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.
But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.
We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Management Development Programs/Interns
**Location** Plaza de Celenque 2, Madrid, Madrid, Spain, 28013
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you-ll be better prepared to pursue opportunities post graduation. Here-s to exploring, kickstarting your dream career, and joining us on your journey!
To be considered for an internship, you must be a current college or university student. Want to join us? Apply now!
Marriott International is the world-s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?
marriotthotelinternship
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act - polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations - breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.
But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.
We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
¿Este trabajo es un acierto o un fracaso?
Postúlese Ahora
8
Descripción Del Trabajo
**Job Identification:**
**Job Category:** Sales and Marketing
**Job Schedule:** Full time
**Salary** 500/EUR/Monthly
**Early Career Program** Internship
**Exceptional Hospitality Starts with You**
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a **Group, Conference and Events intern** , you're not just driving revenue by securing GCE bookings - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
+ **Learn how to convert leads into bookings:** Respond to and convert incoming group and event enquiries to meet sales targets and maximize revenue
+ **Develop your upselling and conversion skills:** Identify opportunities to upsell services and increase conversion rates through consistent, high-quality sales tactics
+ **Support event scheduling:** Manage the events calendar to support optimal yield and space utilization
+ **Build strong client relationships:** Engage with customers to understand their needs, foster loyalty, and generate repeat and expanded business
+ **Lead impactful site visits:** Arrange and conduct hotel show rounds to showcase spaces and services in alignment with client expectations
+ **Support seamless event execution:** Ensure accurate administration and smooth handover of booked events for successful on-property delivery
+ **Support hotel promotions:** Participate in promotional activities to increase visibility and drive GCE business
**What It Takes to Make the Stay**
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
+ Advanced level of English (B2-C1)
+ Proficiency in Microsoft Office tools: Excel, Word, and PowerPoint
+ Strong communication, organizational, and planning skills
+ Positive attitude and proactive mindset
+ Commitment to delivering the highest level of customer service
+ Strong organizational abilities
+ Ability to work independently and as part of a team
+ Professional appearance and presentation
+ Professional and appropriate conduct
A passion for spreading the light and warmth of **Hospitality** . Acting with **Integrity** and always doing the right thing. Inspiring others through **Leadership** . A belief that **Teamwork** drives the best outcomes. A sense of **Ownership** and accountability. And a focus on the **Now** , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
**How We'll Help You Thrive**
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including:
+ Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
+ Mental health resources - Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).
+ Access to online training on the Hilton University platform, with more than 2,000 courses available
+ Access to Wellhub App (Gympass)
+ Birthday off
+ Free Breakfast everyday in our canteen
**Diversity, Equity & Inclusion is at the core of who we are.**
We are committed to an equitable and inclusive workforce that represents all ages, genders, sexual orientation, nationalities, ethnicities, disabilities, cultures and viewpoints. Grounded in our founding purpose, we foster an environment where Team Members can be their authentic selves. Our global brands provide meeting places for people to connect, creating a welcoming environment for all.
Your Candidate Experience in every selection process is very important to us. As such, you might receive an email from "The Hilton Recruiting Team" ( ) with the subject line "Your experience with Recruiting" with a request to learn more about your interviewing experience. The email is not spam, and you can click the link. The survey should take no more than 1 minute to complete, and we would appreciate your feedback as this will help our Human Resource and Recruiting Teams to focus on what is important to you
**Join an Award-Winning Workplace Culture**
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands ( , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog ( to see why we're more than a great place to stay-we're a great place to work.
**Job Category:** Sales and Marketing
**Job Schedule:** Full time
**Salary** 500/EUR/Monthly
**Early Career Program** Internship
**Exceptional Hospitality Starts with You**
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a **Group, Conference and Events intern** , you're not just driving revenue by securing GCE bookings - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
+ **Learn how to convert leads into bookings:** Respond to and convert incoming group and event enquiries to meet sales targets and maximize revenue
+ **Develop your upselling and conversion skills:** Identify opportunities to upsell services and increase conversion rates through consistent, high-quality sales tactics
+ **Support event scheduling:** Manage the events calendar to support optimal yield and space utilization
+ **Build strong client relationships:** Engage with customers to understand their needs, foster loyalty, and generate repeat and expanded business
+ **Lead impactful site visits:** Arrange and conduct hotel show rounds to showcase spaces and services in alignment with client expectations
+ **Support seamless event execution:** Ensure accurate administration and smooth handover of booked events for successful on-property delivery
+ **Support hotel promotions:** Participate in promotional activities to increase visibility and drive GCE business
**What It Takes to Make the Stay**
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
+ Advanced level of English (B2-C1)
+ Proficiency in Microsoft Office tools: Excel, Word, and PowerPoint
+ Strong communication, organizational, and planning skills
+ Positive attitude and proactive mindset
+ Commitment to delivering the highest level of customer service
+ Strong organizational abilities
+ Ability to work independently and as part of a team
+ Professional appearance and presentation
+ Professional and appropriate conduct
A passion for spreading the light and warmth of **Hospitality** . Acting with **Integrity** and always doing the right thing. Inspiring others through **Leadership** . A belief that **Teamwork** drives the best outcomes. A sense of **Ownership** and accountability. And a focus on the **Now** , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
**How We'll Help You Thrive**
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including:
+ Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
+ Mental health resources - Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).
+ Access to online training on the Hilton University platform, with more than 2,000 courses available
+ Access to Wellhub App (Gympass)
+ Birthday off
+ Free Breakfast everyday in our canteen
**Diversity, Equity & Inclusion is at the core of who we are.**
We are committed to an equitable and inclusive workforce that represents all ages, genders, sexual orientation, nationalities, ethnicities, disabilities, cultures and viewpoints. Grounded in our founding purpose, we foster an environment where Team Members can be their authentic selves. Our global brands provide meeting places for people to connect, creating a welcoming environment for all.
Your Candidate Experience in every selection process is very important to us. As such, you might receive an email from "The Hilton Recruiting Team" ( ) with the subject line "Your experience with Recruiting" with a request to learn more about your interviewing experience. The email is not spam, and you can click the link. The survey should take no more than 1 minute to complete, and we would appreciate your feedback as this will help our Human Resource and Recruiting Teams to focus on what is important to you
**Join an Award-Winning Workplace Culture**
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands ( , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog ( to see why we're more than a great place to stay-we're a great place to work.
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