32 Ofertas de Problemas Complejos en España
Agente de Atención al Cliente Especializado en Resolución de Problemas Complejos
Publicado hace 4 días
Trabajo visto
Descripción Del Trabajo
Nuestro cliente, WhatJobs Direct , está buscando un Agente de Atención al Cliente proactivo y orientado a resultados para unirse a su dinámico equipo en Cartagena, Murcia . Esta es una oportunidad emocionante para alguien apasionado por brindar un servicio excepcional y resolver incidencias de manera eficiente. El rol ofrece un modelo de trabajo Hybrid , combinando la flexibilidad del trabajo remoto con la colaboración presencial en nuestra oficina de Cartagena, lo que permite un equilibrio perfecto entre la vida laboral y personal. Buscamos a un profesional que se sienta cómodo interactuando con clientes a través de diversos canales de comunicación, demostrando empatía y profesionalismo en cada interacción. La cultura de la empresa fomenta el crecimiento profesional y el trabajo en equipo, proporcionando un entorno de apoyo donde cada miembro puede prosperar y contribuir al éxito colectivo. El candidato ideal tendrá una fuerte ética de trabajo y un compromiso inquebrantable con la satisfacción del cliente.
Key Responsibilities- Responder a consultas de clientes de manera oportuna y precisa a través de teléfono, correo electrónico y chat.
- Identificar, diagnosticar y resolver problemas de los clientes de manera efectiva y empática.
- Proporcionar información detallada sobre productos y servicios.
- Documentar todas las interacciones con los clientes en el sistema CRM.
- Escalar problemas complejos a los departamentos correspondientes cuando sea necesario.
- Seguir los procedimientos y políticas de la empresa para garantizar la coherencia en el servicio.
- Colaborar con otros miembros del equipo para mejorar la experiencia general del cliente.
- Mantenerse actualizado sobre los productos y servicios de la empresa.
- Contribuir a un ambiente de trabajo positivo y colaborativo.
- Participar activamente en reuniones de equipo y sesiones de formación.
- Experiencia previa demostrable en un rol de atención al cliente o servicio similar.
- Excelentes habilidades de comunicación verbal y escrita en español.
- Capacidad para escuchar activamente y comprender las necesidades del cliente.
- Habilidad para resolver problemas de manera creativa y eficiente.
- Conocimiento básico de herramientas CRM y software de atención al cliente.
- Capacidad para trabajar de forma independiente y como parte de un equipo.
- Actitud positiva, paciente y profesional.
- Disponibilidad para trabajar en un modelo Hybrid en Cartagena, Murcia .
- Flexibilidad para adaptarse a diferentes situaciones y clientes.
- Motivación para aprender y crecer dentro de la empresa.
- Salario competitivo acorde a la experiencia y el mercado.
- Oportunidades de desarrollo profesional y formación continua.
- Ambiente de trabajo colaborativo y dinámico en Cartagena, Murcia .
- Beneficios sociales y posibilidad de progresión en la carrera.
- Modelo de trabajo Hybrid que fomenta el equilibrio entre vida laboral y personal.
- Formación inicial completa y apoyo continuo.
- Acceso a tecnologías y herramientas modernas.
- Participación en un equipo comprometido con la excelencia.
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Descripción Del Trabajo
**The Position**
This field-based role spans Spain, serving as the primary point of contact for technical information regarding the Portable Delivery System (PDS) in ophthalmic surgery. This includes operating rooms and ophthalmology clinics. As a crucial member of a high-performing technical team, the SDP is responsible for comprehensive training, certification, and technical product support for investigators and clinical staff. The aim is to ensure optimal patient outcomes. By collaborating with study sites and the global cross-functional team, the SDP contributes valuable technical insights to ophthalmic surgery device development programs.
**Your Key Responsibilities**
+ Act as the main channel for ophthalmic surgical technical information to and from the clinical environment (operating room, ophthalmology clinic), both within and outside clinical trials.
+ Independently manage the preparation and execution of necessary training for all surgical procedures involving ophthalmic medical devices/the Port Delivery Platform for surgeons, ophthalmologists, and other ophthalmic HCPs.
+ Provide ongoing remote and on-site support and training to surgical staff to ensure the proper use of the platform.
+ Attend ophthalmic medical product/PD-P surgical procedures (implantation, revision, explantation, refilling-exchange) in the operating room (as per local regulations and strategy) and in the clinic to instruct and support surgeons and clinical staff during live cases.
+ Deliver regulatory, safety, and risk minimization activities at the affiliate level, if required.
+ Develop and maintain strategic relationships with surgeons, therapeutic area experts, and other key healthcare professionals.
+ Collaborate with the Medical team to provide strategic scientific review of surgical materials and communications.
+ Collect and share insights from the field.
+ Collaborate within a cross-functional team, including other SDPs and iSquad members, both locally and globally.
**Who You Are**
+ Bachelor's Degree in Scientific areas, such as Pharmacy, Biology, etc., or having another Bachelor's Degree and demonstrated Medical Education.
+ Surgical and operating room experience.
+ Strongly preferred and recommended: Ophthalmic operating room experience.
+ Strongly preferred: Experience with Class III Medical Devices.
+ Both in English and Spanish fluent level.
+ Preferible to be located in Barcelona.
+ Demonstrated excellent training and teaching abilities, characterized by strong self-confidence, efficiency, and clarity when interacting with diverse trainee audiences.
+ Willingness to travel nationally approximately 70% of the time (around 3-4 days per week) and internationally (Europe) 1-3 times per year.
+ Proficiency in GCP, Adverse Event Reporting, and ICH guidelines.
+ Excellent communication, interviewing, presentation, and moderation skills, including clear and precise written and oral communication and a high level of professionalism in dealing with customers, doctors, nurses, and other medical staff.
+ Ability to build strong and trusting relationships with health care providers
+ Resilience, self-organization, independence, and a sense of responsibility for patient well-being.
+ Attention to detail, strong organizational and time management skills.
+ Highly motivated and flexible team player with a focus on the success of colleagues.
+ Ability to adapt positively to change and demonstrate entrepreneurial and solution-oriented thinking.
+ Maintain all required certifications and hospital vendor credentials relevant to the program.
**Who we are**
A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let's build a healthier future, together.
**Roche is an Equal Opportunity Employer.**
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Descripción Del Trabajo
En **IQVIA** , el equipo de **Healthcare** trabaja con hospitales y administraciones públicas de salud en procesos de mejora, innovación y transformación, combinando análisis de datos, conocimiento organizativo y una amplia experiencia en el sector y en este momento está buscando un/a becario/a con ganas de aprender y empezar su carrera en el sector de la salud!
**Actividades** :
+ Codificación de episodios clínicos utilizando la clasificación CIE-10, asegurando precisión y calidad en los datos.
+ Revisión y validación de la información codificada, garantizando su consistencia y fiabilidad.
+ Soporte en consultas de hospitales relacionadas con datos clínicos, indicadores y uso de plataformas digitales.
+ Apoyo en el análisis básico de datos clínicos y operativos, identificando patrones y tendencias relevantes.
+ Ayuda en la preparación de informes, presentaciones y otros entregables para clientes y equipos internos.
+ Coordinación con equipos multidisciplinares (clínicos, analíticos y de gestión).
**Requisitos :**
+ Titulación mínima: Técnico Superior en Codificación Clínica (CIE-10) o formación equivalente
+ Experiencia previa en codificación clínica (se valorarán prácticas y experiencia inicial)
+ Interés por la codificación clínica y motivación por desarrollar una visión más amplia orientada a datos y gestión sanitaria.
+ Buen manejo de Excel y PowerPoint.
+ Buen nivel de inglés.
+ Persona organizada, flexible, con capacidad de adaptación y ganas de aprender.
+ Capacidad de trabajo en equipo y en entornos dinámicos.
**Cultura IQVIA:**
Exposición a proyectos reales con impacto en la gestión y transformación del sistema sanitario.
Aprendizaje práctico en análisis de datos clínicos y su aplicación en toma de decisiones.
Desarrollo de habilidades analíticas, operativas y de mejora de procesos.
Colaboración con equipos multidisciplinares en un entorno dinámico e innovador.
Un entorno de trabajo flexible y orientado al crecimiento profesional.
**Ubicación: Barcelona, modalidad híbrida**
IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at .
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes. Likewise, as part of this culture, IQVIA is committed to ensuring effective equality between women and men, integrating it as a strategic principle in its corporate and human resources policies.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
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Descripción Del Trabajo
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
**Spain: Madrid and Barcelona ONLY**
Join Us as an Assistant Clinical Research Associate - Make an Impact at the Forefront of Innovation
We have successfully supported the top 50 pharmaceutical companies and more than 750 biotechs, spanning 2,700 clinical trials across 100+ countries in the last 5 years.
As part of our global team, you'll have the opportunity to perform remote activities on assigned projects in liaison with the CRA and study Clinical Lead. As an Assistant Clinical Research Associate, you'll provide support with site preparedness, logistical support to the monitoring process, and assist with assigned tasks for site management and remote monitoring in accordance with SOPs and regulatory guidelines. You may be assigned limited site contact activities during study start-up, site management, recruitment, and close-out phases.
**What You'll Do:**
- Completes study and site management activities as defined in task matrix, andas applicable and directed for study assigned.
- Completes and documents study-specific training.
- Orients and trains on any study-specific systems.
- Provides in-house support during pre-study assessments and with pre-study assessment waivers, as agreed for project.
- Supports to customize Site ICF with site contact details, as needed.
- Performs remote review of EMR/EHR checklist and supports collection, as applicable assessments.
- Verifies document collection and RCR submission status; updates site EDL and verifies site information.
- Reviews patient facing materials and review translations, as directed.
- Supports site staff with the vendor related qualification process, where applicable.
- Provides support by ensuring system access is requested/granted and revoked for relevant site staff during pre-activation and subsequent course of the study.
- Provides support to follow-up on site staff training, as applicable.
- Coordinates and supports logistics for IM attendance, as directed.
- Supports maintenance of vendor trackers, as directed.
- Coordinates study/site supply management during pre-activation and subsequent course of the study.
- Supports Essential Document collection, review and updating in systems, as applicable.
- Follows up and supports on missing study vendor data like ECGs, lab samples, and e-diaries, as directed.
- Supports ongoing remote review of centralized monitoring tools, as directed.
- Supports Site payments processes by coordinating with various functional departments within organization and site. Supports system updates and reconciliations, as directed and follows-up on site invoices throughout the study period.
- Performs reconciliation tasks on assigned trials including but not limited to CRF and query status, deviations, SAEs and safety reports, as applicable.
- Verifies document collection status in company systems and drives action for missing/incomplete/expired documents and open document findings, as directed.
- May perform other assigned site management tasks, as directed by CRA and as per Task Matrix.
- May perform a specific role profile for FSP opportunities according to Client requests.
- Maintains & completes administrative tasks such as expense reports and timesheets in a timely manner.
**Education and Experience Requirements:**
- Bachelor's degree in a life science discipline or related field or a Registered Nursing certification or equivalent and relevant formal academic / vocational qualification.
- Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0 to 2 years).
In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.
Knowledge, Skills and Abilities:
- Basic medical/therapeutic area knowledge and understanding of medical terminology
- Ability to attain and maintain a working knowledge of ICH GCP, applicable regulations and company procedural documents
- Effective oral and written communication skills
- Excellent interpersonal and customer service skills
- Good organizational and time management skills and strong attention to detail, with proven ability to handle multiple tasks efficiently and effectively
- Proven flexibility and adaptability
- Ability to work in a team or independently, as required
- Well-developed critical thinking skills, including but not limited to critical mindset, in-depth investigation for appropriate root cause analysis and problem solving
- Proficient computer skills with good knowledge of MS Office ability to learn and use appropriate software. Leverage modern technology when applicable
- Ability to extract pertinent information from all study documents, electronic study data systems, CTMS and dashboards
- Excellent English language and grammar skills
Working Conditions and Environment:
- Work is performed most of the time in an office or home office environment.; occasional travel toclinics/hospitals may be required.
- Exposure to electrical office equipment.
- The Assistant CRA role does not involve regular travel, however, any direct, promotional opportunities in the CRA career track will require frequent travel (60-80%).
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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Descripción Del Trabajo
**Role aim**
Are you passionate about AI and Education? We are thrilled to announce a great opportunity to join our international AI organization inside the English Language Learning division as a Senior AI scientist for one of the most critical products in the company. You will workprototyping and implementing artificial intelligence systems for the education sector .
In Pearson English Language Learning we aspire to become the world's leading destination to learn, assess and improve English language skills. Our main focus is to deliver our promise to committed learners from around the world, who want to reach their full potential through learning English.
**Role profile**
This position requires an experienced and fully competent professional with a broad set of skills in data engineering, statistical reasoning and modelling for educational measurement, applied machine learning research, and possibly also basic leadership skills.
This role requires minimal guidance. It can be considered to be an entry-level manager role, which may supervise and/or lead colleagues with less experience.
Estimated time spent on various task types:
+ New features: 50-70%
+ Documentation: 15%
+ Meetings, incl. supervision: 10-30%
+ Maintenance: 5%
**Responsibilities**
+ Depending on current needs, the role may be responsible for:
+ Leading significant parts of work in the lifecycle of development of learning educational capabilities
+ Research & development in the field of creating data-driven educational products and solutions
+ Designing, implementing and maintaining learning capabilities based on machine-learning and statistics, in collaboration with Engineering teams
+ Designing frameworks for monitoring capabilities performance on production (in collaboration with Engineering teams); evaluating results for improvement
+ Creating and conducting internal trainings
+ Creating technical documentation, incl. patent documentation
+ Sharing work results internally and externally (publications, conferences, meetups)
+ Staying up to date with state-of-the-art methods in the scope of own specialisation, e.g. NLP, speech processing, statistical modelling, psychometrics
+ Providing input into team vision, goals, and processes
+ Leading, mentoring and coaching a small group of direct reports (from intern to regular level data scientists)
+ Supervising or leading colleagues with less experience
**Most desirable qualifications:**
+ Experience with generative AI models and techniques.
+ Strong collaboration with engineering teams to develop and implement AI solutions.
+ Proven experience in building production-ready machine learning models to solve diverse set of business problems.
+ Good knowledge of statistical modelling and machine learning theory
+ Strong proficiency in Python and machine learning frameworks, e.g. pandas, numpy, scikit-learn, NLTK, spaCy, Hugging Face, TensorFlow, PyTorch
+ Strong hands-on experience in using state-of-the-art methods in the scope of own specialisation, e.g. NLP, speech processing, statistical modelling, psychometrics, reinforcement learning
+ Proficiency in SQL and relational databases
+ Ability to translate business needs into research problems
+ Ability to apply best practices for machine learning and software engineering
+ Experience with Git-based code review
+ Proficiency in Linux, Unix or macOS
+ Some experience in working with non-technical stakeholder
+ At least intermediate presentation and mentoring skills
+ Ability to work in a diverse, remote, asynchronous team
+ Collaboration skills, e.g. being able to give (and receive) feedback
+ Proficiency in written and spoken English and a key local language
**Nice to have:**
+ Familiarity / experience with:
+ MLOps and DevOps
+ Docker and Kubernetes
+ cloud infrastructure, preferably AWS, Azure
+ cloud data processing, e.g. Snowflake or AWS Redshift
+ distributed data processing, e.g. Spark
**Location:**
We are looking for an individual in Spain or Poland to join our existing hubs.
\#LI-MG1
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing
**Job:** Data Engineering
**Job Family:** TECHNOLOGY
**Organization:** English Language Learning
**Schedule:** FULL\_TIME
**Workplace Type:** Hybrid
**Req ID:** 22643
\#LI-REMOTE
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Descripción Del Trabajo
ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
As a CRA II at ICON, you will design and analyse clinical trials, interpreting complex medical data, and contribute to the advancement of innovative treatments and therapies.
**What You Will Do:**
You will contribute to clinical trial monitoring activities, taking responsibility for your deliverables and working collaboratively.
Key responsibilities include:
+ Conducting site qualification, initiation, monitoring, and close-out visits for clinical trials.
+ Ensuring protocol compliance, data integrity, and patient safety throughout the trial process.
+ Collaborating with investigators and site staff to facilitate smooth study conduct.
+ Performing data review and resolution of queries to maintain high-quality clinical data.
+ Contributing to the preparation and review of study documentation, including protocols and clinical study reports
**Your Profile:**
You will bring relevant clinical trial monitoring experience, along with the following qualifications and skills.
Required qualifications and experience:
+ Bachelor's degree in a scientific or healthcare-related field.
+ Minimum of 3 years of experience as a Clinical Research Associate.
+ Oncology solid tumors experience needed.
+ In-depth knowledge of clinical trial processes, regulations, and ICH-GCP guidelines.
+ Strong organizational and communication skills, with attention to detail.
+ Ability to work independently and collaboratively in a fast-paced environment.
+ Willingness to travel as required (approximately 60%)
**What ICON can offer you:**
Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
+ Various annual leave entitlements
+ A range of health insurance offerings to suit you and your family's needs.
+ Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
+ Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being.
+ Life assurance
+ Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
Visit our careers site ( to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here ( in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here ( to apply
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Descripción Del Trabajo
Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact.
We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.
**Job Description**
**Specific Job Responsibilities**
Responsible for achieving coverage and frequency targets, and consistently achieving sales targets in assigned territory.
Contributes to regional training, developing the key skills of other team members.
With guidance, initiates systems to monitor sales progress and action plans. Regularly measures success, documents and provides feedback on performance.
May work in collaboration with outside partner companies to co-promote products or services.
Manages territory budgets for customer contacts, speaker events and other miscellaneous external expenditures.
May represent company at professional events and promote company products at such events.
Works cooperatively with Medical Science Liaisons, National Account Managers, Marketing and other internal Gilead team members on various cross-functional projects.
Assists in the identification and resolution of issues and opportunities, and communicates proactively to marketing and sales management.
Completes necessary administrative tasks in a timely manner e.g. updating customer database, expenses.
Communicates and functions across the commercial team, ensuring efficient collaboration on projects.
Operates in compliance with Gilead commercial compliance policy, and all applicable federal and state laws and guidance relating to product promotion and information dissemination including, but not limited to, the Federal Food, Drug, and Cosmetic Act, the Food and Drug Administration's implementing regulations, the Federal Anti-Kickback Statute, the False Claims Act, PhRMA, Corporate Code of Business Conduct and the Office of the Inspector General's Compliance Program Guidance for Pharmaceutical Manufacturers.
Knowledge:
Has proven expertise in interpersonal and relationship-building skills, along with strong influencing and negotiating skills.
Has a working knowledge of relevant therapeutic/disease/product area.
Is familiar with industry trends and remains current with competitor's resources and practices. Can speak to the pros and cons (overall goals of plan, cost vs. efficacy, dosing, duration, etc.) of a product protocol.
Is able to identify rising issues / solutions / opportunities and is able to present / communicate arguments to management/marketing.
Demonstrates solid analytical skills, able to identify and understand moderately complex issues and problems, and interpret information in a manner that provides appropriate recommendations to management and specialists.
Is able to work in cross-functional teams.
Specific education and experience requirements:
Typical candidates will possess a BA or BS degree, and 4+ years of relevant sales experience within the pharmaceutical or healthcare industry. Prior experience in appropriate therapeutic area highly desired.
Achievement of any mandatory country-specific pharmaceutical sales certifications is essential.
Typically requires a BA or BS degree and minimum of 4 - 6 years of relevant selling experience within the pharmaceutical or healthcare industry. Prior experience in appropriate therapeutic area highly desired.
Equal Employment Opportunity (EEO)
It is the policy of Gilead Sciences, Inc. and its subsidiaries and affiliates (collectively "Gilead" or the "Company") to recruit select and employ the most qualified persons available for positions throughout the Company. Except if otherwise provided by applicable law, all employment actions relating to issues such as compensation, benefits, transfers, layoffs, returns from layoffs, company-sponsored training, education assistance, social and recreational programs are administered on a non-discriminatory basis (i.e. without regard to protected characteristics or prohibited grounds, which may include an individual's gender, race, color, national origin, ancestry, religion, creed, physical or mental disability, marital status, sexual orientation, medical condition, veteran status, and age, unless such protection is prohibited by federal, state, municipal, provincial, local or other applicable laws). Gilead also prohibits discrimination based on any other characteristics protected by applicable laws.
**For Current Gilead Employees And Contractors** Please apply via the Internal Career Opportunities portal in Workday.
**Equal Employment Opportunity (EEO)**
It is the policy of Gilead Sciences, Inc. and its subsidiaries and affiliates (collectively "Gilead" or the "Company") to recruit select and employ the most qualified persons available for positions throughout the Company. Except if otherwise provided by applicable law, all employment actions relating to issues such as compensation, benefits, transfers, layoffs, returns from layoffs, company-sponsored training, education assistance, social and recreational programs are administered on a non-discriminatory basis (i.e. without regard to protected characteristics or prohibited grounds, which may include an individual's gender, race, color, national origin, ancestry, religion, creed, physical or mental disability, marital status, sexual orientation, medical condition, veteran status, and age, unless such protection is prohibited by federal, state, municipal, provincial, local or other applicable laws). Gilead also prohibits discrimination based on any other characteristics protected by applicable laws.
**For Current Gilead Employees and Contractors:**
Please apply via the Internal Career Opportunities portal in Workday.
Gilead Sciences, Inc. is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades, with the goal of creating a healthier world for all people. The company is committed to advancing innovative medicines to prevent and treat life-threatening diseases, including HIV, viral hepatitis and cancer. Gilead operates in more than 35 countries worldwide, with headquarters in Foster City, California.
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Descripción Del Trabajo
**Badajoz y Mérida, España**
**En Fresenius Medical Care, los nefrólogos son la piedra angular de nuestra misión de mejorar vidas.**
En nuestros centros de diálisis, liderarás la atención al paciente con conocimientos clínicos avanzados, orientando planes de tratamiento que marcan una diferencia que cambia la vida. Colaborarás con equipos dedicados, aprovecharás terapias innovadoras y establecerás relaciones duraderas con los pacientes y sus familias.
Únete a nosotros como **nefrólogo/a** en nuestros **centros de diálisis** en **Badajoz y Mérida** para realizar el mejor trabajo de tu carrera y tener un profundo impacto social.
Nuestros nefrólogos/as se enorgullecen de su experiencia, empatía y colaboración. No solo prescriben tratamientos, sino que crean un entorno seguro y de apoyo en el que cada paciente se siente comprendido y atendido.
**Lo que conseguirás**
Como **nefrólogo/a** , diseñarás y revisarás planes de tratamiento individualizados, orientarás las terapias de diálisis y supervisarás el progreso de los pacientes con precisión y compasión. Trabajando en estrecha colaboración con un equipo multidisciplinar, combinarás tu experiencia clínica con soluciones innovadoras para mejorar los resultados y empoderar a los pacientes para que vivan una vida más plena y saludable, cada día.
**Tus funciones serán, entre otras:**
+ Prescribir la modalidad de terapia renal sustitutiva más adecuada para cada paciente.
+ Registrar la prescripción, el tratamiento y otros parámetros en los sistemas de información clínica establecidos.
+ Cumplimentar los requisitos documentales de la historia clínica de los pacientes.
+ Elaborar, analizar y seguir los indicadores de acuerdo con la calidad asistencial.
+ Participar en las reuniones de calidad y revisión de indicadores asistenciales convocadas por el RAS.
+ Colaborar en el desarrollo e implantación de la política asistencial definida por la empresa.
+ Dar información clínica y consejos de salud a pacientes y familiares.
+ Implementar las políticas y directrices establecidas en cada momento por la compañía en materia asistencial y realizar el seguimiento de los indicadores de referencia clínicos.
**Da el primer paso hacia una carrera que realmente importe.**
En Fresenius Medical Care, cada miembro del equipo desempeña un papel fundamental en la mejora de la vida de los pacientes con enfermedad renal crónica. Valoramos tus habilidades únicas, tu dedicación al cuidado y tu compromiso con marcar la diferencia - cada día.
**Requisitos:**
+ Grado en Medicina (u homologación, si es el caso)
+ Título de Especialista en Nefrología (u homologación, si es el caso)
+ Buenas habilidades de comunicación
+ Capacidad de análisis, resolución de incidencias y toma de decisiones
**Requisitos deseables**
+ Experiencia previa en unidad de diálisis
**Beneficios:**
+ Estabilidad laboral
+ Contratación indefinida
+ Formación continua en nuevos conocimientos, habilidades técnicas e idiomas.
+ Masters y formación especializada.
+ Desarrollo profesional en la compañía.
**Quiénes somos**
**En Fresenius Medical Care, creemos en el poder transformador de la atención.** Cada día nuestra gente tiene un impacto significativo en la vida de los pacientes en todo el mundo. Por eso ponemos a los miembros de nuestro equipo en el centro de todo lo que hacemos: empoderándoles con propósito, innovación y apoyo.
Si buscas hacer crecer tu carrera en un lugar donde tu trabajo realmente importe, donde la tecnología médica avanzada se una con la atención compasiva y donde la colaboración impulse el progreso, te estamos buscando.
Fresenius Medical Care es líder mundial en diálisis y atención de enfermedades renales crónicas, unido por un compromiso común de mejorar los resultados y la calidad de vida de los pacientes. Únete a nosotros para construir un futuro más saludable, porque **el cuidado nos concierne a todos** .
Estamos orgullosos de ser un empleador que ofrece igualdad de oportunidades, fomentando un entorno laboral diverso e inclusivo donde todos puedan prosperar. Conoce más sobre nuestros valores aquí ( .
_Atendiendo a la Ley Orgánica 3/2007, de 22 de marzo, FME se ha marcado como objetivo promover la aplicación efectiva del principio de igualdad entre hombres y mujeres, evitando cualquier tipo de discriminación laboral por razón de sexo, garantizando así las mismas oportunidades de ingreso. Asimismo, fomentamos la diversidad, rechazando cualquier tipo de discriminación por razones de raza, sexo, diversidad funcional, religión, orientación sexual, identidad sexual, o cualquier otra condición personal o social, apostando por construir un entorno inclusivo y enriquecedor._
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Manager, Medical Writing (Publications)
Publicado hace 2 días
Trabajo visto
Descripción Del Trabajo
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
Join Us as a Manager Medical Writing - Make an Impact at the Forefront of Innovation
We have successfully supported the top 50 pharmaceutical companies and more than 750 biotechs, spanning 2,700 clinical trials across 100+ countries in the last 5 years.
As part of our expert team, you'll have the opportunity to ensure operational excellence that makes a real difference in organizational performance. As a Manager Medical Writing, you will manage the performance and workload of Medical Writers and provide short-term and long-term resource planning to assign projects to appropriate and available staff. You will supervise the preparation of Medical Writing deliverables and organize processes for the completion of projects within established timelines. You will evaluate the timeliness and quality of deliverables. You will assist writers in the presentation and interpretation of data and perform senior reviews to ensure overall adherence to departmental standards. Additionally, you will participate in the preparation and review of group SOPs and WPDs, evaluating compliance with SOP/WPD on an ongoing basis. You will give marketing presentations to potential clients on the capabilities of the Medical Writing department and interact with Bids and Contracts and Business Development to prepare budgets and proposals for Medical Writing projects. You will also participate in the development of training programs for Medical Writing and ensure direct reports are adequately trained.
What You'll Do:
- Supervises Medical Writers. Provide short-term and long-term resource planning in order to assign projects to appropriate and available staff. Holds regularly scheduled meetings with staff and provide updates to senior management. Review and approve semimonthly time sheets. Assist staff to forecast project-related costs and timelines for completion. Hires and evaluates employees. Recommends salary levels and promotions
- Supervises the preparation of Medical Writing deliverables. Organizes processes for completion of projects within established timelines. Evaluate timeliness and quality of deliverables and provides updates to senior management. Acts as resource for questions relating to study design, adverse event reporting, and statistical analyses. Assists writers in presentation and interpretation of data. Performs senior review to ensure overall adherence to departmental standards. Write and review group SOP and WPD. Evaluates compliance with SOP/WPD on an ongoing basis. Stays updated on relevant publication guidelines and requirements (GPP, ICMJE, etc.)
- Gives marketing presentations to potential clients on the capabilities of the Medical Writing department. Interacts with Bids and Contracts and Business Development to prepare proposals for Medical Writing projects.
- Develops and maintains training programs for Medical Writing. Ensures that all writers are adequately trained.
- Uses scientific knowledge to assist in the written interpretation of scientific data and to guide others in their presentation of scientific data.
Education and Experience Requirements:
- Bachelor's degree in a science-related field required; Advanced degree (PharmD, PhD, Masters) preferred
-Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 8+ years) or an equivalent combination of education, training, and experience. Minimum of 5 years of relevant experience in medical publications writing, preferably within the pharmaceutical, biotechnology, CRO, or medical communications industry. Demonstrated experience managing scientific writing staff, overseeing publication deliverables, and supporting publication planning and execution is required."
- 1+ year of leadership responsibility
Years of experience refers to typical years of related experience needed to gain the required knowledge, skills, and abilities necessary to perform the essential functions of the job. Years of experience are not to be used as the only determining factor in establishing the job class or making employment selection decisions.
Knowledge, Skills and Abilities:
- Ability to supervise, evaluate, and mentor departmental personnel
- Ability to oversee assignments, monitor staff workload, and provide guidance for completion of assignments
- Ability to create and modify project timelines, allocate resources, and forecast departmental workload
- In depth knowledge of departmental processes and ability to contribute to improving and developing processes
- Excellent medical writing skills, including excellent grammatical, editorial, and proofreading skills, and the ability to effectively interpret and present extremely complex data
- Effective communication, negotiation, and presentation skills needed to represent the department in a range of situations including bid defenses, capabilities presentations, and audits
- Ability to develop, review, and modify proposals and budgets for presentation to clients
Why Join Us?
When you join Thermo Fisher Scientific, you become part of a global team that values passion, innovation, and a commitment to scientific excellence. You'll work in an environment where collaboration and development are part of the everyday experience-and where your contributions truly make a difference.
Apply today to help us deliver tomorrow's breakthroughs.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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(Associate) Medical Director - Neurology
Publicado hace 4 días
Trabajo visto
Descripción Del Trabajo
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
At Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on - now and in the future.
**Discover Impactful Work:**
The (Associate) Medical Director will provide medical support and medical advice for clinical trials and safety evaluation within the Pharmacovigilance department.
**A day in the Life:**
+ Provide medical leadership to the study teams, including creating clinical trial protocols while implementing the latest scientific information, contribute to site selection, involved in review and approval of study protocols and amendments, Clinical Study Reports (CSRs), Informed Consent Forms (ICFs), Case Report Forms (CRFs), protocol deviation decisions and other clinical documents as required for the conduct of clinical trials
+ Real time Medical Monitoring of clinical studies: ensure medical validity of each individual primary endpoint as well study subject safety, while ensuring medical issues are identified early. Pro-active customer concern and correction of issues in consultation with the Global Medical Indication Lead
+ During initial review of protocol, consults with internal groups and support staff regarding procedural and budgetary items and the necessity for change due to any subsequent protocol amendments. Acquires other functions' dedication to close gaps and address issues timely and effectively. Serves as chief liaison between sponsor and all PPD, part of Thermo Fisher Scientific internal departments performing the required tasks during all study phases. Educates Investigator sites by delivering a protocol specific lab procedures presentation and demonstration during an investigator meeting. Controls, handles and follows day to day activities during the course of the clinical trial to resolve any issues and answer queries
+ Medical point of contact for all internal and external stakeholders: Interact with the investigators as needed, answer questions of IRBs and Health Authorities, prepare and present material to the study executive and independent safety committee if applicable; medical training of site staff at Investigator meetings; CRA training in new indications
+ Ensure study compliance for all medical aspects by understanding and applying all relevant SOPs and GCP
+ Closely collaborate with the cross functional study team members in order for medical risks, issues, and results to be clear to all involved parties
**Education**
+ MD, MB/BS or equivalent degree and strong medical knowledge, shown clinical experience running Neurology patients in hospital practice.
+ Epileptology experience would be an advantage
**Knowledge, Skills, Abilities**
+ Significant experience within pharmaceutical industry, clinical trials and pharmaceutical medicine is critically important
+ Is fluent in spoken and written English
+ Shown understanding and experience with NDA submission process.
+ Shown understanding of regulatory guidelines for adverse event reporting
+ Strong communication & presentation skills and is a strong teammate
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
**Apply today! Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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