Ofertas de Gestión de Recursos en Madrid

**Date Posted:**

**Country:**
Portugal
**Location:**
Sede OTIS, Portugal
**Role Summary**
The HR Experience Process Designer is a strategic role responsible for shaping, redesigning, and optimizing key HR operational processes to elevate colleague experience and operational efficiency. Acting as a bridge between business needs and HR delivery teams, this role ensures that HR processes are intuitive, scalable, and aligned with organizational goals.
This individual brings deep expertise in HR processes and excels in navigating complex stakeholder environments, driving alignment across business units, HR operations, and technology teams.
**Key Responsibilities**
+ Lead the review and redesign of core HR processes (e.g., onboarding, offboarding, job changes, leave management) with a focus on experience, efficiency, and compliance.
+ Translate business needs into HR operational requirements, ensuring processes are fit-for-purpose and future-ready.
+ Partner with HR Operations, HR Technology, and Business stakeholders to co-create and implement process improvements.
+ Facilitate workshops and design sessions to gather insights, map pain points, and prototype new process flows.
+ Define and maintain process documentation, including workflows, SOPs, and service delivery models.
+ Monitor process performance and identify opportunities for continuous improvement, standardization and optimization of HR processes and systems, and work them from design to implementation.
+ Ensure alignment with global HR strategy, compliance standards, and digital transformation initiatives.
+ Act as a thought leader in HR service design, bringing in external benchmarks and innovative practices.
+ Put the colleague experience as priority in delivery of HR services and technology implementations.
+ Monitor process adoption and maturity levels for key service management topics.
+ Utilize continuous improvement (OPXL) principles, processes and tools to identify, define & implement systemic improvements that promote and sustain the overall business strategies for HR Ops & Tech
**Required Skills & Experience**
+ Proven experience in HR process design, HR operations, or HR transformation roles.
+ Strong understanding of end-to-end HR lifecycle processes and service delivery models.
+ Demonstrated ability to work with senior stakeholders and influence across functions.
+ Experience with process mapping tools (e.g., Visio, Miro, Lucidchart) and HR systems (e.g., Workday, SAP SuccessFactors, ServiceNow HRSD).
+ Excellent communication, facilitation, and stakeholder management skills.
+ Analytical mindset with the ability to interpret data and drive decisions.
+ Experience in agile environments or familiarity with design thinking is a plus.
**Preferred Qualifications**
+ Bachelor's or Master's degree in Human Resources, Business Administration, or related field.
+ Certification in Lean, Six Sigma, or process improvement methodologies.
+ Experience in global or matrixed organizations.
**Success Profile**
+ Strategic thinker with a hands-on approach.
+ Empathetic and user-centric mindset.
+ Collaborative, adaptable, and resilient in dynamic environments.
+ Passionate about improving colleague experience through smart process design.
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge. 
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here ( .
Become a part of the Otis team and help us #Buildwhatsnext!
_Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.

About the Role

Nuestro cliente, una vibrante agencia creativa con operaciones internacionales, busca un/a Generalista de Recursos Humanos y Administración experimentado/a para unirse a su equipo de forma remota. Este rol es fundamental para dar soporte a todas las facetas de RRHH y la administración general de la empresa, asegurando que las operaciones diarias fluyan sin problemas y que los empleados reciban un apoyo excepcional. Buscamos a una persona polivalente, organizada, proactiva y con excelentes habilidades interpersonales, capaz de gestionar una amplia gama de responsabilidades en un entorno de trabajo 100% remoto. Si disfrutas de un entorno dinámico y te apasiona facilitar el éxito de las personas y la organización, este puesto es para ti.

Key Responsibilities

• Gestionar el ciclo completo de reclutamiento y selección para diversas posiciones.
• Administrar la nómina y los beneficios de los empleados, asegurando la precisión y el cumplimiento normativo.
• Servir como punto de contacto principal para consultas de empleados sobre políticas, procedimientos y beneficios de RRHH.
• Desarrollar e implementar políticas y procedimientos de RRHH para asegurar el cumplimiento y la eficiencia.
• Coordinar programas de formación y desarrollo, y facilitar la incorporación de nuevos empleados (onboarding).
• Gestionar la administración de personal, incluyendo contratos, altas, bajas y modificaciones.
• Apoyar en la gestión del desempeño y en iniciativas de compromiso de los empleados.
• Mantener actualizada la base de datos de empleados (HRIS) y generar informes relevantes.
• Gestionar tareas administrativas generales, como la organización de reuniones virtuales y la gestión de proveedores.
• Contribuir a la creación y mantenimiento de una cultura de empresa positiva y colaborativa.

Requirements

• Título universitario en Psicología, Administración de Empresas, Relaciones Laborales o un campo relacionado.
• Experiencia mínima de 4 años como Generalista de RRHH o en un rol similar, con experiencia en administración y nóminas.
• Conocimiento sólido de las leyes laborales y de empleo aplicables.
• Experiencia en el manejo de software de nómina y sistemas HRIS.
• Excelentes habilidades de comunicación, interpersonales y de resolución de problemas.
• Capacidad demostrada para gestionar múltiples tareas y prioridades de forma autónoma en un entorno remoto.
• Proactividad, organización y una fuerte orientación al servicio.
• Dominio del inglés (nivel B2 o superior) es muy valorable.
• Experiencia previa trabajando en un entorno 100% remoto.

Benefits

Esta oportunidad ofrece la flexibilidad de trabajar completamente remoto, uniéndote a una agencia creativa con un ambiente de trabajo estimulante y colaborativo. Proporcionamos un salario competitivo, paquete de beneficios y la posibilidad de tener un impacto directo en el día a día de la organización. Fomentamos el desarrollo profesional y ofrecemos oportunidades para aprender y crecer en diversas áreas de RRHH y administración. Forma parte de un equipo innovador y contribuye al éxito de una empresa en crecimiento.

FORD stands out for having a strong team of top-level professionals who work with enthusiasm, are committed to society and diversity, and promote equal opportunities. We are looking for talent that shares our values and is eager to be creative, try new things, learn, succeed, and take risks in order to move forward.
In this environment, we will encourage you to take on responsibilities, contribute, and continuously grow through experience, feedback, and learning.
You will join us as a **Digital HRBP Specialist** . In this role, you will work closely with all business areas, supporting talent strategy, employee engagement, and organizational effectiveness. In addition, you will drive digital transformation and process automation within the HR department by delivering technological solutions to maximize operational efficiency.
As a Digital HRBP Specialist, your responsibilities will include:
+ **Employee lifecycle management:** Manage and optimize employee movements (onboarding, hires, terminations, promotions, and lateral moves), ensuring accuracy and compliance with workflows.
+ **HR operations and benefits:** Independently coordinate employee benefit programs (life insurance, savings schemes, pension plans, etc.), manage executive pension plans, and oversee HR operational processes.
+ **Process automation and optimization:** Lead HR digitalization by designing, developing, and implementing automated workflows using Power Automate, Power BI, Forms, and by building internal solutions and applications with Power Apps.
+ **Change management and Artificial Intelligence (AI):** Identify opportunities to integrate AI tools into HR processes (recruitment, people analytics, query resolution, and employee experience) to enable data-driven decision-making.
+ **Knowledge management and collaboration:** Design, structure, and maintain collaboration portals and document repositories in SharePoint, ensuring efficient and accessible information management for teams and employees.
We are looking for professionals with a strong hybrid profile (people management and digital technology) who demonstrate the following:
+ **Proven experience:** Minimum of 6 years of progressive professional experience in HR Generalist, HRBP, or HR Administration roles within the Spanish labor framework.
+ **AI expertise and process improvement mindset:** Proven ability to analyze manual processes, propose improvements, and implement automation using AI-based tools.
+ **Collaboration and influence:** Strong ability to work cross-functionally, connect with diverse stakeholders, and act as a bridge between business needs and HR technology solutions.
+ **Proactivity and attention to detail:** High capacity to manage critical and regulatory processes with precision, anticipate risks, and propose innovative solutions.
+ **Excellent communication skills:** Ability to communicate clearly, empathetically, and effectively with stakeholders at all organizational levels.
**Profile**
+ **Education:** University degree in Human Resources, Labor Relations, Business Administration, Psychology, or Engineering/Technology fields applied to business management. A postgraduate qualification in Digital HR or People Analytics, including verifiable technical training in AI tools, is highly valued.
+ **Technical expertise:**
+ Hands-on experience in building workflows with Power Automate and developing low-code applications with Power Apps
+ Advanced use and administration of SharePoint collaboration environments
+ Practical experience with Artificial Intelligence tools applied to productivity and data analysis
+ **Languages:** Strong English proficiency (minimum C1), with the ability to communicate and influence effectively in an international corporate environment
**Additional Information:**
_The Company is committed to diversity and equality of opportunity for all and is opposed to any form of less favourable treatment or harassment on the grounds of race, religion or belief, sex, marriage and civil partnership, pregnancy and maternity, age, sexual orientation, gender reassignment or disability._
_This position is based in_ **_Madrid_** _, and it is expected the successful candidate will be able to attend the Madrid office for typically_ **_4 days_** _a week and remain flexible on the days they are required to attend the office according to business requirements._
\#LI-Hybrid
\#LI-MT3
\#FordCredit

At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living with diabetes around the globe. You'll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world.
**About the Role**
Take on a pivotal role as a **HR Generalist** and make your mark across our diabetes business teams. As a key HR Business Partner, you'll play a crucial part in enhancing employee experiences while accelerating business success.
This position is an exciting opportunity to work with MiniMed's Diabetes business. MiniMed is entering a new chapter as a standalone company, focused on accelerating growth and innovation in diabetes care. This transition provides our team with a bold opportunity to unleash our potential, enabling us to operate with greater speed and agility. As an independent organization, we anticipate leveraging increased investments to drive meaningful innovation and enhance our impact on patient care. Our HR team will play a pivotal role in shaping the future of MiniMed as a standalone company.
**Responsibilities may include the following and other duties may be assigned:**
+ Provide HR support to the designated employee population within the region.
+ Build and sustain trusted partnerships with people leaders, promoting world-class HR practices.
+ Collaborate with HR Centers of Excellence to deliver integrated solutions aligned with business objectives.
+ Partner with Talent Acquisition and hiring managers to attract and retain top talent.
+ Drive organizational development initiatives to strengthen business capabilities.
+ Advise on compensation planning, ensuring market competitiveness and internal equity.
+ Champion an exceptional end-to-end employee experience.
+ Coach and guide managers on a broad range of employee lifecycle matters.
+ Support leaders through annual performance cycles, ensuring consistency in goal setting and evaluations.
+ Lead change management efforts, including communication planning and transition support.
+ Implement strategies to enhance employee engagement and foster a positive culture.
+ Utilize HR data analytics and metrics to assess organizational effectiveness and recommend improvements.
+ Ensure adherence to HR policies, employment laws, and regulatory requirements.
**Must Have - Minimum Requirements:**
+ Bachelor's degree and 2+ years of progressive HR experience
+ Proven positive track record of working with business leaders
+ Ability to analyze complex data and drive fact-based decision making
+ Strong coaching, consulting and influencing skills
**Nice to Have - Preferred Qualifications:**
+ Experience in Medical device, Technology, Healthcare, or Consumer Product industry a plus.
+ Strong understanding of talent management, development, employee engagement, and organizational effectiveness best practices.
+ Proficiency in HRIS software (Workday)
\#BetterDaysStartNow
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
**Benefits & Compensation**
**MiniMed offers a competitive salary and flexible benefits package**
At MiniMed, we put people first. A commitment to our employees lives at the core of our values: We recognize their contributions. They share in the success they help create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every stage of your career and life.
**About MiniMed**
We want to make every day a better day for people living with diabetes. Our team of creative innovators around the globe share a passion for finding the simplest solutions to the problems that people with diabetes face on a daily basis. For more than 40 years, we've been redefining what's possible, from intelligent dosing systems designed for real life to predictive insights that stay a step ahead, and we're dedicated to continuing to support our customers through every step of their journey - meeting them where and how they need it.

Company Description
About AbbVie
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on LinkedIn, ( Facebook, Instagram ( , X ( and YouTube. ( Description
+ Gestionarás y darás seguimiento al Programa de Becas, participando en el proceso de selección y siendo el punto de contacto con todos los becarios de la compañía y sus tutores.
+ Colaborarás en la creación, modificación y gestión de los materiales de Employer Branding.
+ Organizarás Mesas Redondas entre los becarios de los diferentes departamentos.
+ Coordinarás el Onboarding de los nuevos becarios.
+ Revisarás y gestionarás los convenios con escuelas y universidades.
+ Gestionarás altas y bajas en la Seguridad Social de los becarios
+ Captación y contacto de posibles candidatos por Linkedin.
+ Participaciparás en el plan táctico de RRHH.
+ Darás apoyo en la herramienta de Selección (SR).
+ Colaborarás en los diferentes proyectos de Talent Acquisition, así como otras áreas del departamento de RRHH
Qualifications
+ Estudiantes de Máster o Postgrado que previamente hayan cursado Grado en Psicología, Relaciones Laborales u otra titulación relacionada con la beca.
+ Nivel inglés C1.
+ Manejo de las herramientas Office.
Additional Information
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

**Job Identification:**
**Job Category:** Human Resources
**Job Schedule:** Full time
**Salary** 500/EUR/Monthly
**Exceptional Hospitality Starts with You**
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a **Human Resources Trainee** , you're not just providing support to HR department - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
An intern in the Human Resources department will be responsible for assisting with the preparation of the department's activities and projects. Specifically, the intern will be responsible for performing the following tasks in accordance with the company's standards:
*Coordinate projects and activities with the department, and provide support and assistance.
*Maintain communication with the relevant departments (via email, phone, and in person)
*Assist team members with their requests
*Draft informational emails on behalf of the department
*Keep each department's filing system up to date: vacation schedules, calendars, etc.
*Assist with team member recognition activities.
*Assist with the coordination of company events.
*Support team members' training activities.
*Attend meetings.
*Be familiar with and follow emergency procedures when necessary; report unsafe conditions.
*Maintain a good working relationship with others.
**What It Takes to Make the Stay**
*Proficiency with Microsoft Office applications: Excel, Word, PowerPoint
*Strong communication, organizational, and planning skills
*Positive attitude and a proactive approach
*Commitment to providing the highest level of customer service
*Organizational skills
*Ability to work both independently and as part of a team
*Professional demeanor
*Appropriate conduct
*Currently enrolled in a Bachelor's Degree or Vocational Training program
*Intermediate English proficiency
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of **Hospitality** . Acting with **Integrity** and always doing the right thing. Inspiring others through **Leadership** . A belief that **Teamwork** drives the best outcomes. A sense of **Ownership** and accountability. And a focus on the **Now** , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
**Diversity, Equity & Inclusion is at the core of who we are.**
We are committed to an equitable and inclusive workforce that represents all ages, genders, sexual orientation, nationalities, ethnicities, disabilities, cultures and viewpoints. Grounded in our founding purpose, we foster an environment where Team Members can be their authentic selves. Our global brands provide meeting places for people to connect, creating a welcoming environment for all.
Your Candidate Experience in every selection process is very important to us. As such, you might receive an email from "The Hilton Recruiting Team" ( ) with the subject line "Your experience with Recruiting" with a request to learn more about your interviewing experience. The email is not spam, and you can click the link. The survey should take no more than 1 minute to complete, and we would appreciate your feedback as this will help our Human Resource and Recruiting Teams to focus on what is important to you.
**Benefits**
Hilton University
Mental Wellness app
Go Hilton Team Member Rate
Birthday off
Free Breakfast
**Join an Award-Winning Workplace Culture**
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands ( , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog ( to see why we're more than a great place to stay-we're a great place to work.

**Job Identification:**
**Job Category:** Human Resources
**Job Schedule:** Full time
**Salary** 27.000 - 29.000/EUR/Year
**Exceptional Hospitality Starts with You**
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a **Human Resources Coordinator** , you're not just providing support to HR department managers - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
+ **Provide exceptional front office support:** Welcome and assist guests, applicants, and team members with prompt, professional, and courteous service
+ **Support daily office operations:** Provide administrative support such as word processing, data entry, filing, and copying to support HR department operations
+ **Manage communication:** Handle phone calls, emails, mail processing, and meeting coordination
+ **Coordinate travel arrangements:** Organize and manage bookings for HR department managers
+ **Support special projects:** Assist with departmental initiatives or ad-hoc assignments
**What It Takes to Make the Stay**
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
+ 1 or 2 years of experience in HR departments is required. Previous experience in the hospitality sector will be highly valued.
+ Foundational knowledge of Spanish labor laws.
+ Previous experience in recruiting and selecting hospitality professionals.
+ Experience with MS Office applications and Outlook
+ Knowledge of payroll processes. Knowledge of A3NOM software will be considered an asset.
+ Knowledge of employee hiring administrative processes in compliance with Spanish labor law requirements.
+ Experience in the use and management of Human Resources software.
+ High level of English (B2-C1)
+ Knowledge in organizing initiatives aligned with Corporate Social Responsibility objectives.
+ Interested in employee recognition and well-being initiatives.
+ Strong organizational skills, ability to prioritize tasks, and teamwork skills.
A passion for spreading the light and warmth of **Hospitality** . Acting with **Integrity** and always doing the right thing. Inspiring others through **Leadership** . A belief that **Teamwork** drives the best outcomes. A sense of **Ownership** and accountability. And a focus on the **Now** , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
**How We'll Help You Thrive**
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including:
+ Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
+ Mental health resources - Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).
+ Access to online training on the Hilton University platform, with more than 2,000 courses available
+ Access to Wellhub App (Gympass)
+ Birthday off
+ Free Breakfast everyday in our canteen
**Diversity, Equity & Inclusion is at the core of who we are.**
We are committed to an equitable and inclusive workforce that represents all ages, genders, sexual orientation, nationalities, ethnicities, disabilities, cultures and viewpoints. Grounded in our founding purpose, we foster an environment where Team Members can be their authentic selves. Our global brands provide meeting places for people to connect, creating a welcoming environment for all.
Your Candidate Experience in every selection process is very important to us. As such, you might receive an email from "The Hilton Recruiting Team" ( ) with the subject line "Your experience with Recruiting" with a request to learn more about your interviewing experience. The email is not spam, and you can click the link. The survey should take no more than 1 minute to complete, and we would appreciate your feedback as this will help our Human Resource and Recruiting Teams to focus on what is important to you
**Join an Award-Winning Workplace Culture**
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands ( , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog ( to see why we're more than a great place to stay-we're a great place to work.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
People Specialist, Spain
Overview
The People Specialist is part of the Western European HR team and reports to the People Business Partner Director. The People Specialist plays a key role in supporting a positive, seamless, and high-quality employee experience in Spain.
This role contributes across a broad range of People topics, working closely with employees, people leaders, and key stakeholders. The People Specialist will support the effective delivery of People & Capability (P&C) programs, help ensure strong operational delivery, and contribute to ongoing improvements across local HR processes in Spain.
In this role you will:
- Support key employee lifecycle activities in Spain, ensuring a smooth, compliant, and positive experience for employees and managers
- Support the delivery of local People initiatives and programs across employee engagement, rewards, training, onboarding, and People operations, contributing to an inclusive and high-performing workplace in Spain
- Partner closely with Payroll, Talent Acquisition, Total Rewards, Employee Relations, Legal, and other stakeholders to ensure timely, accurate, compliant, and employee-focused delivery of People processes
- Support in preparing, review, and maintaining employment-related documentation, applying strong attention to detail and sound judgement in line with company policies and Spanish legal and regulatory requirements
- Support as a trusted and knowledgeable point of contact for employees and people managers, advising on day-to-day People matters with a high level of service, accuracy, care, and confidentiality
- Build strong cross-functional relationships with employees, business leaders, and regional HR partners to anticipate needs, resolve issues, and deliver effective People support
- Use reporting and analytics to track People metrics, identify trends, provide insights, and support data-informed decision-making for the Spain population
- Proactively identify, recommend, and implement opportunities to simplify and improve People processes, enhancing efficiency, consistency, and the employee experience
- Contribute to local culture, engagement, volunteering, and Employee Resource Group initiatives, helping to strengthen connection and inclusion across the Spain office
- Support with local employee matters, divisional P&C workstreams, and special projects as needed
All About You
- You bring solid experience in HR, People Operations, or a related field, with strong understanding of employee lifecycle processes and local HR practices in Spain
- You communicate effectively in both English and Spanish, both written and verbal, and can confidently engage with employees, managers, and senior stakeholders
- You are detail-oriented, highly organized, and able to manage multiple priorities independently in a dynamic environment
- You demonstrate strong judgement, discretion, and ownership when handling sensitive employee matters and confidential data
- You have an analytical mindset and are comfortable using data, reporting, and insights to support decisions, identify trends, and improve processes
- You are confident working with Microsoft Office tools, HR systems, and employee data with accuracy, consistency, and discretion
- You are proactive, solutions-oriented, and motivated to deepen your HR expertise while contributing across a broad range of People topics with increasing autonomy and impact
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. Today, Sabre is creating a new marketplace for personalized travel. It is our people who develop and deliver powerful solutions that meet the current and future needs or our airline, hotel and travel agency customers. Join our journey!
We are looking for an initiative-taking, experienced Sales Incentive planning expert to join the team. This is a unique and exciting opportunity to take part and lead the journey with us to further develop our Sales Incentive Plan.
The **Sales Incentive Programs Specialist** will be responsible for supporting the execution and administration of our global sales compensation and incentive plans. This position will be focused on many aspects of sales incentive plans including, but not limited to, commission calculations and payments, reporting, sales target development, tracking key performance metrics. Measuring plan effectiveness, and process innovation. This high visibility, vital role will report to the Sr Manager Sales Incentive plans and will work closely with our sales leadership team, HR, Finance, and Legal. The ideal candidate will be highly detailed oriented and analytical with outstanding communication and interpersonal skills.
**Role** **and** **Responsibilities**
+ Administer sales compensation plans with key stakeholders to ensure accurate and timely performance calculations and sales compensation payouts.
+ Serve as a first responder to the Sales team: research and resolve commission-related inquiries from the Sales team (e.g., system access issues, transaction disputes, credits, and payment calculations).
+ Validating calculations, commission rates, metrics, participant in audits.
+ Create Governance Board decks in partnership with Sr Manager.
+ Partner with Finance and Sales Operations to retrieve results for incentive calculation purposes.
+ Perform analysis to determine the impact to company and to the individual for any proposed changes to incentive plans for Agency line of business.
+ Leverage market trends to shape Sales Incentive plans that boost employee retention rates.
+ Perform external benchmarking studies to evaluate the effectiveness of our plan.
+ Interpret applicable market trends, data, and conduct feasibility studies to advise leadership on necessary compensation program adjustments, improvements, and exceptions.
+ Collaborate with People Business Partners and Payroll teams to process new hires, terminations, and transfers; set up new hires in line with plan policies and procedures.
+ Assist with monthly and quarterly analyses to measure compensation plan performance including variance to budget, correlation between result and payouts by individual contributor and manager.
+ Track compensation plan results and analyze sales Incentive plan effectiveness in achieving business goals/strategy.
+ Proactively engage across Sales Business Groups to drive improvements through organizational knowledge and deep understanding of business performance.
+ Participate in the process of creating recommendations through insights and modelling for stakeholder reviews, future design cycles.
**Basic Qualifications**
+ Bachelor's Degree (or equivalent) in Finance, Accounting, Business Administration, or similar field or equivalent experience. Master's Degree in related field preferred.
+ 3-5+ years of hands-on sales compensation administration experience.
+ Strong knowledge of incentive plan structures (quotas, accelerators, pay mix, and on-target earnings, excellence, pay for performance) and tools.
+ Proven experience in creating, proposing & rolling out Sales Incentive Plans in large companies (SaaS business models preferred).
+ Advanced Excel skills: model building, use of advanced formulas and arrays, pivot tables, data manipulation.
+ Customer service oriented with the ability to collaborate with individuals at all levels of the organization to solve problems.
+ Strong analytical and critical thinking skills including data manipulation and modelling.
+ Curious mindset and initiative-taker; ability to interpret data and communicate message clearly and concisely.
+ Impeccable interpersonal and communication skills, both written and verbal with an ability to work across an organization, developing key relationships at all levels.
+ Ability to work under tight deadlines.
+ Strategic thinking to anticipate potential issues and suggest creative alternatives to overcome barriers.
+ Flexibility to complete tasks and attend meetings outside of work hours to meet tight deadlines and communicate information to the global team in a timely manner.
+ Strong experience in process automation and improvements.
**Preferred Skills/Requirements**
+ Experience using Salesforce, Microsoft Office products with advanced PowerPoint, Workday and other third-party tools is highly preferred.
+ Experience using Einstein Analytics (Tableau CRM), Alteryx or other analytical tools is highly preferred.
+ Advanced modeling in SQL experience highly regarded.
+ Experience in Sales Incentive/compensation System implementation.
**Benefits**
+ Highly competitive compensation package
+ We offer a comprehensive medical, dental and wellness program
+ 25 vacation days annually plus an extra week of vacation from December 27 to 31 every year as year end break globally
+ Formal and informal reward, recognition and acknowledgement programs
+ Lots of fun in a globally set team with a global on-boarding program
+ Local events and celebrations
+ 4 volunteering days annually, to use with your charity of choice
+ High-end IT equipment to support you from day one
+ Ample employee development events, incl. learning platforms / tools
+ Diversity and Inclusion programs worldwide
Reasonable Accommodation
Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre's Compliance Office at
Affirmative Action
Sabre is an equal employment opportunity/affirmative action employer and is committed to providing equal employment opportunities to minorities, females, veterans, and disabled individuals. EEO IS THE LAW
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