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ServiceNow & SAP Release Manager (PMO)

Detalles del Trabajo

Toledo, Castile La Mancha, España
Amaris Consulting
27.06.2025
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Descripción completa del puesto

Take your career to the next level with Amaris Consulting as a ServiceNow & SAP Release Manager (PMO).

Become part of an international team, thrive in a global group with €800M turnover and 1,000+ clients worldwide, and an agile environment by planning the kickoff and follow up on projects. Join Amaris Consulting, where you can develop your potential and make a difference within the company.


✍️WHAT WOULD YOU NEED? ✍️

  • Demonstrable hands-on experience with ServiceNow (administration and ITSM processes) and SAP Solution Manager (SolMan ), including managing SAP releases.
  • Proven ability to define, implement, and maintain SLAs and quality standards across integrated systems.
  • Excellent project management and communication skills, with experience working in distributed teams spanning India and Europe.
  • A proactive, detail-oriented mindset with a proven track record of driving continuous improvements in integrated process environments.


WHAT WILL YOU DO?

  • Oversee and manage incidents and change requests via ServiceNow to ensure prompt resolution.
  • Configure and maintain ServiceNow workflows to support robust change management, including clearly defined SLAs.
  • Manage the end-to-end SAP change process using SAP Solution Manager, ensuring seamless transition from development to production.
  • Oversee release meetings, approve changes, resolve conflicts, and enforce quality gates and standards aligned with SAP requirements.
  • Align ServiceNow ITSM processes with SAP release practices to ensure integrated and efficient change management.
  • Develop comprehensive documentation, reporting, and continuous improvement initiatives for process optimization.
  • Collaborate with cross-functional PMO team members to prioritize and implement changes across platforms.
  • Act as a cornerstone of the PMO team, ensuring that change and release processes support broader PMO goals and project governance across regions.


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