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Commercial Operations Manager IBERIA
Ayer
Trabajo visto
Descripción Del Trabajo
Supports the sales team by providing data analytics, commercial excellence direction, and administrative and organizational assistance. Provides quote and bid generation support, manages and maintains sales funnel (forecasting), supports the commercial director in sales budget planning and deployment, facilitates communication and sponsors department meetings. Communicates with vendors and customers and arranges for third party inspections. Track sales KPIs using software tools to improve the accuracy of the sales funnel and forecast. Tracks performance against metrics and performs sales incentive calculations.
Leica Biosystems is a cancer diagnostics company and a global leader in anatomical pathology workflow solutions, offering the most comprehensive portfolio from biopsy to diagnosis.
Our mission of “Advancing Cancer Diagnostics, Improving Lives ” is at the heart of our corporate culture. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence.
We are looking for a Commercial Operations Manager Iberia who will be remote-based in Spain , with the request to commute to our office in Barcelona or travel for company meetings upon request (up to 30% of the time).
This is a key Commercial position within our Iberia Region. The objective is to drive commercial decisions and performance, by focusing in areas as Sales Data Analytics (through CRM, Power PI or other data aggregation, analytics, and visualization tools), Pricing, Forecasting and Reporting.
Essential to this position will be the ‘drive for the results’ attitude to make true “Best Team Wins”, partnering across the organization with key stakeholders. Our new associate will have a hands-on role, demonstrating commercial acumen, ability to identify and handle risks/liabilities, effective communication of proposed solutions, obtain agreement and coordinate all stakeholders, track and report account profitability.
Key responsibilities:
Pricing & Contract management
Responsible for the coordination and documentation of all contract matters that go beyond the Leica Biosystems standard terms and conditions
Running timely and profitable execution of large projects
Identify risk and compliance of T&C outlined in tender / contractual agreements. Compliance and Financial auditing – to ensure compliance with reference to SOX and Danaher guidelines
Develop and implement financial monthly/annual reporting for customer accounts, in line with the contractual terms and agreed account profitability
Support IBERIA team with pricing tool reports
Support IBERIA and EMEA teams with price realization analysis
Establish pricing process and guidelines for two different “go to” market models: direct and indirect
Forecasting
Coordinate the IBERIA forecasting process by preparing worksheets in close cooperation with Sales and Customer Care
Coordinate and prepare the weekly forecasting calls and consolidate the IBERIA forecast. Provide it to the IBERIA Commercial Director in a timely fashion
Reporting
Prepare monthly actuals reports (Orders, Revenue), trends analysis, B2B analysis
Update EMEA KPI file for monthly SU and MBR review
Report monthly forecast worksheets for EMEA regional roll-up
Provide regions with actuals update (backlog, orders, revenue) as part of weekly forecasting process
Generates input for the annual budgeting / operating planning process
Funnel & Marketing
Perform and maintain monthly funnel dashboards in SFDC
Develop tools for aligning SFDC in instrument forecasting process
Develop market size and share analysis based on SFDC data
Requirements:
Analytical educational background
Brilliant early careers are very welcome OR at least 2y of experience in a similar role into a matrix, fast-paced and global organization
Proficiency in Spanish and English is a must. Portuguese is a plus.
Knowledge of SAP, SalesForce and Power BI, familiarity with standard IT Tools, advanced MS Excel knowledge
Personal trait profile:
Excellent Communication skills, able to build constructive and effective relationships inside the organization.
Analytical thinker, able to understand the whole picture as well as deep-dive into details
Influential across the organization regardless of reporting hierarchies
Ability to create and navigate throughout processes
Works with integrity and understands compliance requirements
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Field Application Specialist Catalonia & Balearic Islands
Ayer
Trabajo visto
Descripción Del Trabajo
Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.
At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.
Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.
Beckman Coulter Diagnostics Associate Field Application Specialist provides excellent customer service to clients while installing and maintaining diagnostic instrumentation and systems in hospital and stand-alone laboratory environments. As FAS you will be located in Barcelona supporting our customers and impacting directly patients health and overall well-being.
You'll also be part of Customer Care Dx Organisation and report to the Field Application (Customer Care) Manager. You will provide frontline support by resolving customer(s) problems and issues through technical, scientific expertise and troubleshooting. You will help drive revenue growth while ensuring strong customer contract retention rates and warranty conversion. Use critical thinking to resolve application issues, train our customers, verify the operational performance and data quality of systems.
FAS’s operate independently within their geographic territory, however we operate as a team to share standard methodologies, mentor and receive expert technical support. Classified as remote worker, provided with a company car, mobile phone and laptop. Requirement to travel within the region to support customers using your technical expertise with overnight stays as needed.
If you thrive in a fast-paced role and want to be part of an extraordinary Customer Care Organisation - read on.
In this role, you will have the opportunity to:
Provide excellent professional support and training to Beckman Coulter’s customers
Travel in the region as required, experiencing all the various locations our instrumentation is utilized
Maintain customer support logs and internal records in a timely manner, resolve issues to deliver a high-quality Customer Experience
Develop commercial awareness through cross functional support of the business to increase growth opportunities
Demonstrate to our Customers our pioneering innovation solutions and new products for the market
Develop and build knowledge to understand the industry, the company, the products, tools, and the team. This is supported with a clear Development Pathway program as part our culture to develop and grow our teams
Be supported by a strong leadership team, involved in keys projects to deliver successful installations for our Customer’s that meet their requirements and that of our company
Requirements of the job include:
University Scientific degree and an experience in Clinical Laboratory
Fluent in Spanish and English . Other languages will be valued.
Hold a current valid driver’s license and good driving record. Associates who drive Beckman Coulter vehicles will follow the Danaher Company Vehicle Policy.
Work flexible hours as per the business needs
Travel and provide service in assigned geography, as well as periodic travel to other areas and overnight travel
Interact with customers on a detailed scientific basis to ensure customer needs are fulfilled.
At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.
#LI-EB1
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Dispatch Specialist Spain (d/f/m)
Ayer
Trabajo visto
Descripción Del Trabajo
Are you wondering what is inside Beckman Coulter Diagnostics? Take a closer look.
At first glance, you will see that for over 80 years, we have been dedicated to advancing and optimizing the laboratory to advance science and healthcare. Join a team where you can be heard, be supported, and always be yourself. We are building a culture that celebrates the backgrounds, experiences, and perspectives of all our associates. Look again and you will see that we are investing in you, offering you the opportunity to build a meaningful career, be creative, and try new things with the support you need to succeed.
Beckman Coulter Diagnostics is proud to work alongside a community of six other diagnostic companies at Danaher. Together, we work at the pace of change to improve patient lives through diagnostic tools that address the world's greatest health challenges.
The Dispatch Specialist at Beckman Coulter Diagnostics is responsible for coordinating the scheduling of service technicians, managing logistics, and ensuring a quick and efficient service delivery to our clients.
This position is part of the Call Center service located in Madrid and will be on-site. At Beckman Coulter, our vision is to relentlessly reinvent healthcare, one diagnosis at a time.
You will be part of the Call Center team and report to the Customer Support Manager responsible for the Spain hotline, dispatch, and customer service administration. If you thrive in interpersonal exchanges and communication, and you want to work on building a world-class function, this Dispatch Specialist position is for you in the organization, and read on.
In this role, you will have the opportunity to:
- Coordinate and prioritize field interventions
- Manage and track the logistics around these interventions
- Ensure the interface between clients and the After-Sales Service team of Beckman Coulter Spain
The essential requirements of the position include:
- A minimum of 2 to 3 years of experience in a dispatch, logistics, or customer service role, preferably in the medical diagnostics or healthcare sector.
- Fluent in Spanish, Portuguese, and English (written and spoken)
- Strong organizational and time management skills, with the ability to manage multiple tasks simultaneously.
It would be a plus if you also have prior experience in the following areas:
- Proficiency in the use of dispatch software and tools (Service max, Oracle, etc.)
- Ability to work independently as well as in a team, in a fast-paced environment.
- Proficiency in other languages would be an asset.
#LI-KS1
At Beckman Coulter Diagnostics, we believe in designing a better and more sustainable workforce. We recognize the benefits of a flexible remote work arrangement for eligible positions and are committed to offering rewarding careers, regardless of the mode of work. This position is eligible for a remote work arrangement where you can work remotely from your home. Additional information on this remote work mode will be provided by your interview team. Discover the flexibility and challenge that working for Beckman Coulter Diagnostics can offer.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Dispatch Specialist Spain (d/f/m)
Ayer
Trabajo visto
Descripción Del Trabajo
Are you wondering what is inside Beckman Coulter Diagnostics? Take a closer look.
At first glance, you will see that for over 80 years, we have been dedicated to advancing and optimizing the laboratory to advance science and healthcare. Join a team where you can be heard, be supported, and always be yourself. We are building a culture that celebrates the backgrounds, experiences, and perspectives of all our associates. Look again and you will see that we are investing in you, offering you the opportunity to build a meaningful career, be creative, and try new things with the support you need to succeed.
Beckman Coulter Diagnostics is proud to work alongside a community of six other diagnostic companies at Danaher. Together, we work at the pace of change to improve patient lives through diagnostic tools that address the world's greatest health challenges.
The Dispatch Specialist at Beckman Coulter Diagnostics is responsible for coordinating the scheduling of service technicians, managing logistics, and ensuring a quick and efficient service delivery to our clients.
This position is part of the Call Center service located in Madrid and will be on-site. At Beckman Coulter, our vision is to relentlessly reinvent healthcare, one diagnosis at a time.
You will be part of the Call Center team and report to the Customer Support Manager responsible for the Spain hotline, dispatch, and customer service administration. If you thrive in interpersonal exchanges and communication, and you want to work on building a world-class function, this Dispatch Specialist position is for you in the organization, and read on.
In this role, you will have the opportunity to:
- Coordinate and prioritize field interventions
- Manage and track the logistics around these interventions
- Ensure the interface between clients and the After-Sales Service team of Beckman Coulter Spain
The essential requirements of the position include:
- A minimum of 2 to 3 years of experience in a dispatch, logistics, or customer service role, preferably in the medical diagnostics or healthcare sector.
- Fluent in Spanish, Portuguese, and English (written and spoken)
- Strong organizational and time management skills, with the ability to manage multiple tasks simultaneously.
It would be a plus if you also have prior experience in the following areas:
- Proficiency in the use of dispatch software and tools (Service max, Oracle, etc.)
- Ability to work independently as well as in a team, in a fast-paced environment.
- Proficiency in other languages would be an asset.
#LI-KS1
At Beckman Coulter Diagnostics, we believe in designing a better and more sustainable workforce. We recognize the benefits of a flexible remote work arrangement for eligible positions and are committed to offering rewarding careers, regardless of the mode of work. This position is eligible for a remote work arrangement where you can work remotely from your home. Additional information on this remote work mode will be provided by your interview team. Discover the flexibility and challenge that working for Beckman Coulter Diagnostics can offer.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Dispatch Specialist Spain (d/f/m)
Ayer
Trabajo visto
Descripción Del Trabajo
Are you wondering what is inside Beckman Coulter Diagnostics? Take a closer look.
At first glance, you will see that for over 80 years, we have been dedicated to advancing and optimizing the laboratory to advance science and healthcare. Join a team where you can be heard, be supported, and always be yourself. We are building a culture that celebrates the backgrounds, experiences, and perspectives of all our associates. Look again and you will see that we are investing in you, offering you the opportunity to build a meaningful career, be creative, and try new things with the support you need to succeed.
Beckman Coulter Diagnostics is proud to work alongside a community of six other diagnostic companies at Danaher. Together, we work at the pace of change to improve patient lives through diagnostic tools that address the world's greatest health challenges.
The Dispatch Specialist at Beckman Coulter Diagnostics is responsible for coordinating the scheduling of service technicians, managing logistics, and ensuring a quick and efficient service delivery to our clients.
This position is part of the Call Center service located in Madrid and will be on-site. At Beckman Coulter, our vision is to relentlessly reinvent healthcare, one diagnosis at a time.
You will be part of the Call Center team and report to the Customer Support Manager responsible for the Spain hotline, dispatch, and customer service administration. If you thrive in interpersonal exchanges and communication, and you want to work on building a world-class function, this Dispatch Specialist position is for you in the organization, and read on.
In this role, you will have the opportunity to:
- Coordinate and prioritize field interventions
- Manage and track the logistics around these interventions
- Ensure the interface between clients and the After-Sales Service team of Beckman Coulter Spain
The essential requirements of the position include:
- A minimum of 2 to 3 years of experience in a dispatch, logistics, or customer service role, preferably in the medical diagnostics or healthcare sector.
- Fluent in Spanish, Portuguese, and English (written and spoken)
- Strong organizational and time management skills, with the ability to manage multiple tasks simultaneously.
It would be a plus if you also have prior experience in the following areas:
- Proficiency in the use of dispatch software and tools (Service max, Oracle, etc.)
- Ability to work independently as well as in a team, in a fast-paced environment.
- Proficiency in other languages would be an asset.
#LI-KS1
At Beckman Coulter Diagnostics, we believe in designing a better and more sustainable workforce. We recognize the benefits of a flexible remote work arrangement for eligible positions and are committed to offering rewarding careers, regardless of the mode of work. This position is eligible for a remote work arrangement where you can work remotely from your home. Additional information on this remote work mode will be provided by your interview team. Discover the flexibility and challenge that working for Beckman Coulter Diagnostics can offer.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Dispatch Specialist Spain (d/f/m)
Ayer
Trabajo visto
Descripción Del Trabajo
Are you wondering what is inside Beckman Coulter Diagnostics? Take a closer look.
At first glance, you will see that for over 80 years, we have been dedicated to advancing and optimizing the laboratory to advance science and healthcare. Join a team where you can be heard, be supported, and always be yourself. We are building a culture that celebrates the backgrounds, experiences, and perspectives of all our associates. Look again and you will see that we are investing in you, offering you the opportunity to build a meaningful career, be creative, and try new things with the support you need to succeed.
Beckman Coulter Diagnostics is proud to work alongside a community of six other diagnostic companies at Danaher. Together, we work at the pace of change to improve patient lives through diagnostic tools that address the world's greatest health challenges.
The Dispatch Specialist at Beckman Coulter Diagnostics is responsible for coordinating the scheduling of service technicians, managing logistics, and ensuring a quick and efficient service delivery to our clients.
This position is part of the Call Center service located in Madrid and will be on-site. At Beckman Coulter, our vision is to relentlessly reinvent healthcare, one diagnosis at a time.
You will be part of the Call Center team and report to the Customer Support Manager responsible for the Spain hotline, dispatch, and customer service administration. If you thrive in interpersonal exchanges and communication, and you want to work on building a world-class function, this Dispatch Specialist position is for you in the organization, and read on.
In this role, you will have the opportunity to:
- Coordinate and prioritize field interventions
- Manage and track the logistics around these interventions
- Ensure the interface between clients and the After-Sales Service team of Beckman Coulter Spain
The essential requirements of the position include:
- A minimum of 2 to 3 years of experience in a dispatch, logistics, or customer service role, preferably in the medical diagnostics or healthcare sector.
- Fluent in Spanish, Portuguese, and English (written and spoken)
- Strong organizational and time management skills, with the ability to manage multiple tasks simultaneously.
It would be a plus if you also have prior experience in the following areas:
- Proficiency in the use of dispatch software and tools (Service max, Oracle, etc.)
- Ability to work independently as well as in a team, in a fast-paced environment.
- Proficiency in other languages would be an asset.
#LI-KS1
At Beckman Coulter Diagnostics, we believe in designing a better and more sustainable workforce. We recognize the benefits of a flexible remote work arrangement for eligible positions and are committed to offering rewarding careers, regardless of the mode of work. This position is eligible for a remote work arrangement where you can work remotely from your home. Additional information on this remote work mode will be provided by your interview team. Discover the flexibility and challenge that working for Beckman Coulter Diagnostics can offer.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Dispatch Specialist Spain (d/f/m)
Ayer
Trabajo visto
Descripción Del Trabajo
Are you wondering what is inside Beckman Coulter Diagnostics? Take a closer look.
At first glance, you will see that for over 80 years, we have been dedicated to advancing and optimizing the laboratory to advance science and healthcare. Join a team where you can be heard, be supported, and always be yourself. We are building a culture that celebrates the backgrounds, experiences, and perspectives of all our associates. Look again and you will see that we are investing in you, offering you the opportunity to build a meaningful career, be creative, and try new things with the support you need to succeed.
Beckman Coulter Diagnostics is proud to work alongside a community of six other diagnostic companies at Danaher. Together, we work at the pace of change to improve patient lives through diagnostic tools that address the world's greatest health challenges.
The Dispatch Specialist at Beckman Coulter Diagnostics is responsible for coordinating the scheduling of service technicians, managing logistics, and ensuring a quick and efficient service delivery to our clients.
This position is part of the Call Center service located in Madrid and will be on-site. At Beckman Coulter, our vision is to relentlessly reinvent healthcare, one diagnosis at a time.
You will be part of the Call Center team and report to the Customer Support Manager responsible for the Spain hotline, dispatch, and customer service administration. If you thrive in interpersonal exchanges and communication, and you want to work on building a world-class function, this Dispatch Specialist position is for you in the organization, and read on.
In this role, you will have the opportunity to:
- Coordinate and prioritize field interventions
- Manage and track the logistics around these interventions
- Ensure the interface between clients and the After-Sales Service team of Beckman Coulter Spain
The essential requirements of the position include:
- A minimum of 2 to 3 years of experience in a dispatch, logistics, or customer service role, preferably in the medical diagnostics or healthcare sector.
- Fluent in Spanish, Portuguese, and English (written and spoken)
- Strong organizational and time management skills, with the ability to manage multiple tasks simultaneously.
It would be a plus if you also have prior experience in the following areas:
- Proficiency in the use of dispatch software and tools (Service max, Oracle, etc.)
- Ability to work independently as well as in a team, in a fast-paced environment.
- Proficiency in other languages would be an asset.
#LI-KS1
At Beckman Coulter Diagnostics, we believe in designing a better and more sustainable workforce. We recognize the benefits of a flexible remote work arrangement for eligible positions and are committed to offering rewarding careers, regardless of the mode of work. This position is eligible for a remote work arrangement where you can work remotely from your home. Additional information on this remote work mode will be provided by your interview team. Discover the flexibility and challenge that working for Beckman Coulter Diagnostics can offer.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Tender Specialist ( d/f/m)
Ayer
Trabajo visto
Descripción Del Trabajo
Leica Microsystems has been shaping the future for over 170 years by developing groundbreaking optical and digital solutions. As a global leader, we strive for constant improvement to delight our customers and create the best working environment for our employees.
Customer focus, innovation, and teamwork are the core of our corporate culture and the foundation of our success.
Would you like to be part of a company whose products are integral to cutting-edge research worldwide? Join Leica Microsystems and support our commitment to brilliant solutions and insights.
Leica Microsystems is proud to collaborate with a community of nine other Danaher Life Sciences companies. Together, we pioneer the future of science and medicine, developing products that enable researchers to save lives.
We are looking for a Tender Specialist with fluent Spanish , Portuguese and English and skills to handle public tenders for all our sales and service areas. You will work cross-functionally with different teams to ensure the timely submission of tender documents. You will coordinate and plan the contributions of all relevant teams and provide clear feedback to the sales and service team about the current status of the tenders.
Position fully based in Barcelona.
In this role, you will have the opportunity to:
Timely submission of complete tender documents on the relevant platforms
Compilation of complete tender documents and ensuring the correct signing of documents according to the company's authorizations
Coordination of activities among team members involved in the tender to ensure timely submission
Identification of public tenders in our target segments by analyzing publications on various platforms
Review of legal requirements for public tenders
The essential requirements of the job include:
Fluent in Spanish, Portuguese and English.
First 1-2 years of experience as a tender specialist or in a related role with customer-facing responsibilities, utilizing a strong analytical mindset (contract management, legal support, or order management).
Availability to work full-time onsite at our offices in Barcelona.
Very good knowledge of O365
Excellent organizational and communication skills
Independent and solution-oriented working style
It would be a plus if you also possess previous experience in:
Experience in the medical industry is an advantage
#Li-Onsite
#Li-KS1
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Oracle Senior Technical Application Specialist
Ayer
Trabajo visto
Descripción Del Trabajo
The Oracle Senior Technical Application Specialist is responsible for leading and supporting the design, optimization, and transformation of core business processes within Oracle EBS and Oracle Cloud ERP, focusing on areas like Quote to Cash, Inventory, and Purchasing. Key duties include overseeing the implementation of large-scale global integration solutions, collaborating with cross-functional teams to ensure seamless system integration, defining project scope and sizing, and developing Proofs of Concept to validate architectural solutions.
This position reports to the Manager Business Applications (IT) and is part of the Information Technologies Operations located in Spain and will be a fully remote role to cover countries in EMEAI region
In this role, you will have the opportunity to:
- Utilize your expertise in Oracle EBS and/or Oracle Cloud ERP to design and optimize business processes.
- Collaborate with cross-functional teams to ensure seamless integration of Oracle solutions with a primary focus on global impact.
- Lead and oversee the implementation of large-scale integration solutions, employing a variety of technologies.
- Provide guidance and support in defining the scope and sizing of work related to Oracle projects.
- Drive the development of Proof of Concept to validate architectural solutions.
The essential requirements of the job include
- Bachelor’s degree in the areas of Computer Science, Engineering, Information Systems or equivalent field of study required.
- In-depth knowledge and experience (+5 years) of application development experience in the following areas: Oracle (Sql / PLSql), Oracle APEX, Oracle Workflow , BI Publisher, OAF.
- Requires conceptual and practical expertise in own discipline and basic knowledge of experience in Oracle Quote to Cash environment.
- A team player with strong technical and interpersonal skills.
- Excellent organizational skills, works independently. Acts as a resource for colleagues with less experience. Explaining difficult or sensitive information; works to build consensus.
- Fluent English and Spanish
Travel, Motor Vehicle Record & Physical/Environment Requirements:
- Ability to travel – couple of trips per year
It would be a plus if you also possess previous experience in:
- Agile Framework
- International Environment
#LI-KS1
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Field Service Engineer
Ayer
Trabajo visto
Descripción Del Trabajo
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Leica Microsystems, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
Shape the Future with Us!
At Leica Microsystems , we have been shaping the future for over 175 years with groundbreaking optical and digital solutions. With a culture rooted in customer focus, innovation, and teamwork, we lead the market in microscopy, imaging, and analysis, unveiling the invisible and empowering our customers to build a better, healthier world.
Joining Leica Microsystems means contributing to scientific discoveries and supporting surgeons in making critical decisions. Our advanced microscopes and AI-based image analysis solutions enable users to gain profound insights into development and engineering challenges. Here, you will work on meaningful projects alongside passionate colleagues, driving progress and pushing the boundaries of what’s possible.
Learn about the Danaher Business System which makes everything possible.
The Field Service Engineer is responsible for ensuring quick resolution of complex customers challenges and empowering team members with their functional knowledge.
Working across all levels of the business, you will play a key role in contributing to the growth of overall business beyond service as well. This will require collaborating with team members at the point of impact and across the organization. Identify and implement opportunities to improve, while also operating as a change agent to ensure processes and standard work are being sustained and effective.
This position reports to the Iberia Service Manager and is part of the Iberia Service Team. The FSE will be based in Madrid , however the role will be fully remote.
In this role, you will have the opportunity to:
Delight customers through timely and competent response to their needs, coupled with clear communication & Collaborate closely with the Service Team to ensure all customers in the region are provided a professional after-sales service.
Support Sales Representatives in activities such as installations and demo/exhibitions. Conducts service, repair and/or installation of products or IT solutions at customer site, including electrical and mechanical testing, in accordance with maintenance contracts.
Responds to customer support calls within an assigned territory. Diagnoses system failures and determines most cost-effective solution. Escalates complex issues to greater level of technical support or quality reporting system.
Help our organization grow by high quality support of our existing customers and by helping us identify new customers and opportunities during your time in the field
The essential requirements of the job include :
• Bachelor’s Engineer Degree Required or similar
• Fluent in English and Spanish
• Excellent Microsoft Office application skills (Word, Excel, PowerPoint)
• Strong communication skills
• Ability to travel within the Spain Central Region and eventually to the rest of Regions in Iberia. (Up to 70% travel). Must have a valid driver’s license with an acceptable driving record. Ability to lift, move or carry equipment & tools.
It would be a plus if you also possess previous experience in:
Handling repairs, calibrations, upgrades and allied tasks. Networking, influencing, and communicating effectively across functions and at all levels.
Excellent visual, written, and other communication skills.
Training and/or coaching experience.
Experience in maintaining, applying global processes.
Track record of delivering standardization, simplification and continuous improvement across key business areas.
Experience in working in a matrix organization including building relationships remotely and cross culturally.
Leica Microsystems, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.
At Leica Microsystems we believe in designing a better, more sustainable workforce.
This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off, life insurance, pension plan, ticket restaurants and discount benefits webpage.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .