Python Web Developer (Canary Islands)

Las Palmas de Gran Canaria, Canary Islands SHUTTLE99 OU

Publicado hace 14 días

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

Are you a talented Python developer with a passion for fintech? Join our small yet dynamic company based in the breathtaking Canary Islands as we embark on exciting projects at the intersection of technology and finance. We are seeking a Junior/Mid Python Developer to be a key player in our development team. In this role, you will have the chance to work on cutting-edge projects, collaborate with experienced professionals, and contribute to the growth of our tech-driven company.

Tasks
  1. Collaborate with the development team to design, develop, and maintain Python-based applications.
  2. Contribute to the entire software development lifecycle, from concept to deployment.
  3. Write efficient, reusable, and scalable code.
  4. Troubleshoot, debug, and optimize code for performance.
  5. Stay up-to-date with industry best practices and emerging technologies.
Requirements
  1. Proven experience in Python development (Junior or Mid level).
  2. Familiarity with web frameworks such as Django or Flask.
  3. Understanding of version control systems, preferably Git.
  4. Strong problem-solving skills and attention to detail.
  5. Ability to work collaboratively in a team environment.
  6. Eagerness to learn and adapt to new technologies.
Benefits

Fully remote work and flexible schedule.

This is more than a job; it's an opportunity to be part of a close-knit team driving innovation in the fintech landscape.

If you're ready to take your Python development skills to the next level, we invite you to apply for our Junior/Mid Python Developer position in the Canary Islands.

Please note, to qualify for the job, the person needs to be a Canary Island resident!

#J-18808-Ljbffr
Lo sentimos, este trabajo no está disponible en su región

Python Web Developer (Canary Islands)

Las Palmas de Gran Canaria, Canary Islands SHUTTLE99 OU

Hoy

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

Are you a talented Python developer with a passion for fintech? Join our small yet dynamic company based in the breathtaking Canary Islands as we embark on exciting projects at the intersection of technology and finance. We are seeking a Junior/Mid Python Developer to be a key player in our development team. In this role, you will have the chance to work on cutting-edge projects, collaborate with experienced professionals, and contribute to the growth of our tech-driven company.

Tasks
  1. Collaborate with the development team to design, develop, and maintain Python-based applications.
  2. Contribute to the entire software development lifecycle, from concept to deployment.
  3. Write efficient, reusable, and scalable code.
  4. Troubleshoot, debug, and optimize code for performance.
  5. Stay up-to-date with industry best practices and emerging technologies.
Requirements
  1. Proven experience in Python development (Junior or Mid level).
  2. Familiarity with web frameworks such as Django or Flask.
  3. Understanding of version control systems, preferably Git.
  4. Strong problem-solving skills and attention to detail.
  5. Ability to work collaboratively in a team environment.
  6. Eagerness to learn and adapt to new technologies.
Benefits

Fully remote work and flexible schedule.

This is more than a job; it's an opportunity to be part of a close-knit team driving innovation in the fintech landscape.

If you're ready to take your Python development skills to the next level, we invite you to apply for our Junior/Mid Python Developer position in the Canary Islands.

Please note, to qualify for the job, the person needs to be a Canary Island resident!

#J-18808-Ljbffr
Lo sentimos, este trabajo no está disponible en su región

Customer Success Manager (German-Speaking) – Relocation to Canary Islands

Las Palmas de Gran Canaria, Canary Islands INFINNI

Ayer

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

The Role:


We are seeking an experienced and dynamic Customer Success Manager to join our team in the Canary Islands. In this role, you will be the primary point of contact for our largest and most strategic German speaking customers, guiding them through their entire journey from onboarding and adoption to retention and advocacy. You will play a pivotal role in ensuring our clients achieve maximum value from our platform, helping them to bring more OnlyFans creators on board, and acting as a trusted advisor and partner.


Please note: we are only accepting candidates that are based or interested to relocate to the Canary Islands


About Us:

INFINNI is building the infrastructure that powers the creator economy. We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work.


The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We’re here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization.


We’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem.


You’ll be responsible for:

Relationship Management:

  • Develop and maintain strong relationships with our largest customers, ensuring their satisfaction and success with Infloww’s products and services.
  • Act as a trusted advisor to customers, understanding their business goals and providing tailored solutions to meet their needs.

Customer Journey Management:

  • Oversee the entire customer lifecycle, from onboarding and adoption to retention and advocacy, ensuring a seamless and positive experience.
  • Train and educate clients on new features, enabling them to fully utilize our platform’s capabilities and bring more OnlyFans creators to Infloww.

Internal Collaboration:

  • Resolve any issues or problems faced by customers promptly, by coordinating with relevant internal teams (support, product etc.) and effectively to build trust and long-term relationships.
  • Act as a liaison between customers and product development teams, gathering feedback, communicating customer needs, and advocating for product enhancements.

Reporting and Metrics:

  • Prepare regular progress reports and forecasts for internal and external stakeholders, utilizing key account metrics.
  • Analyze data to identify trends and areas for improvement, driving key projects that enhance customer success and satisfaction.

Thought Leadership:

  • Stay up-to-date with industry trends and best practices to provide customers with cutting-edge solutions and insights.
  • Lead key improvement projects and support the development of your peers, fostering a culture of learning and growth within the team.


Ideally, you’ll have:

  • Minimum of 3 years of experience as a Customer Success Manager, with a proven track record of working with large accounts.
  • Strong background in SaaS business models and experience with CRM tools.
  • Willing to relocate to Canary Islands and approx. 20% travel time needed to meet clients.
  • Fluent in English, French OR German with excellent communication and interpersonal skills. We are open to candidates with Fluent German. A huge bonus if you have all three!
  • Proven ability to manage complex customer relationships and drive successful outcomes.
  • Familiarity with CRM tools (Hubspot, Salesforce etc.) and metrics to track customer success and engagement.
  • Self-motivated, proactive team player with innovative ideas for customer growth and loyalty.
  • Highly organized and detail-oriented, capable of managing multiple priorities and projects simultaneously.
  • Passionate about customer success and dedicated to delivering exceptional service and value.


What’s in it for you

  • Relocation Assistance: We are building a team in the Canary Islands and can provide support for relocation and a relocation package.
  • Competitive Salary: Attractive compensation package commensurate with experience and skills. Bonus Beckham Law tax rate if you are moving to Spain for the first time.
  • Remote Work and Yearly Company Offsite: We offer flexible working hours and location options.
  • Professional Growth: Opportunities for career advancement and personal development in a fast-growing company.
  • Inclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence.
  • Collaborative and Supportive Team: Working with team members that understands the importance of the work you’ll be doing
Lo sentimos, este trabajo no está disponible en su región

Customer Success Manager (German-Speaking) – Relocation to Canary Islands

Las Palmas de Gran Canaria, Canary Islands INFINNI

Hoy

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

The Role:

We are seeking an experienced and dynamic Customer Success Manager to join our team in the Canary Islands. In this role, you will be the primary point of contact for our largest and most strategic German speaking customers, guiding them through their entire journey from onboarding and adoption to retention and advocacy. You will play a pivotal role in ensuring our clients achieve maximum value from our platform, helping them to bring more OnlyFans creators on board, and acting as a trusted advisor and partner.

Please note: we are only accepting candidates that are based or interested to relocate to the Canary Islands

About Us:

INFINNI is building the infrastructure that powers the creator economy. We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work.

The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We’re here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization.

We’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem.

You’ll be responsible for:

Relationship Management:

  • Develop and maintain strong relationships with our largest customers, ensuring their satisfaction and success with Infloww’s products and services.
  • Act as a trusted advisor to customers, understanding their business goals and providing tailored solutions to meet their needs.

Customer Journey Management:

  • Oversee the entire customer lifecycle, from onboarding and adoption to retention and advocacy, ensuring a seamless and positive experience.
  • Train and educate clients on new features, enabling them to fully utilize our platform’s capabilities and bring more OnlyFans creators to Infloww.

Internal Collaboration:

  • Resolve any issues or problems faced by customers promptly, by coordinating with relevant internal teams (support, product etc.) and effectively to build trust and long-term relationships.
  • Act as a liaison between customers and product development teams, gathering feedback, communicating customer needs, and advocating for product enhancements.

Reporting and Metrics:

  • Prepare regular progress reports and forecasts for internal and external stakeholders, utilizing key account metrics.
  • Analyze data to identify trends and areas for improvement, driving key projects that enhance customer success and satisfaction.

Thought Leadership:

  • Stay up-to-date with industry trends and best practices to provide customers with cutting-edge solutions and insights.
  • Lead key improvement projects and support the development of your peers, fostering a culture of learning and growth within the team.

Ideally, you’ll have:

  • Minimum of 3 years of experience as a Customer Success Manager, with a proven track record of working with large accounts.
  • Strong background in SaaS business models and experience with CRM tools.
  • Willing to relocate to Canary Islands and approx. 20% travel time needed to meet clients.
  • Fluent in English, French OR German with excellent communication and interpersonal skills. We are open to candidates with Fluent German. A huge bonus if you have all three!
  • Proven ability to manage complex customer relationships and drive successful outcomes.
  • Familiarity with CRM tools (Hubspot, Salesforce etc.) and metrics to track customer success and engagement.
  • Self-motivated, proactive team player with innovative ideas for customer growth and loyalty.
  • Highly organized and detail-oriented, capable of managing multiple priorities and projects simultaneously.
  • Passionate about customer success and dedicated to delivering exceptional service and value.

What’s in it for you

  • Relocation Assistance: We are building a team in the Canary Islands and can provide support for relocation and a relocation package.
  • Competitive Salary: Attractive compensation package commensurate with experience and skills. Bonus Beckham Law tax rate if you are moving to Spain for the first time.
  • Remote Work and Yearly Company Offsite: We offer flexible working hours and location options.
  • Professional Growth: Opportunities for career advancement and personal development in a fast-growing company.
  • Inclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence.
  • Collaborative and Supportive Team: Working with team members that understands the importance of the work you’ll be doing
Lo sentimos, este trabajo no está disponible en su región

Customer Success Manager (German-Speaking) – Relocation to Canary Islands

Las Palmas de Gran Canaria, Canary Islands INFINNI

Hoy

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

The Role:

We are seeking an experienced and dynamic Customer Success Manager to join our team in the Canary Islands. In this role, you will be the primary point of contact for our largest and most strategic German speaking customers, guiding them through their entire journey from onboarding and adoption to retention and advocacy. You will play a pivotal role in ensuring our clients achieve maximum value from our platform, helping them to bring more OnlyFans creators on board, and acting as a trusted advisor and partner.

Please note: we are only accepting candidates that are based or interested to relocate to the Canary Islands

About Us:
INFINNI is building the infrastructure that powers the creator economy. We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work.

The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We’re here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization.

We’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem.

You’ll be responsible for:
Relationship Management:
Develop and maintain strong relationships with our largest customers, ensuring their satisfaction and success with Infloww’s products and services.
Act as a trusted advisor to customers, understanding their business goals and providing tailored solutions to meet their needs.
Customer Journey Management:
Oversee the entire customer lifecycle, from onboarding and adoption to retention and advocacy, ensuring a seamless and positive experience.
Train and educate clients on new features, enabling them to fully utilize our platform’s capabilities and bring more OnlyFans creators to Infloww.
Internal Collaboration:
Resolve any issues or problems faced by customers promptly, by coordinating with relevant internal teams (support, product etc.) and effectively to build trust and long-term relationships.
Act as a liaison between customers and product development teams, gathering feedback, communicating customer needs, and advocating for product enhancements.
Reporting and Metrics:
Prepare regular progress reports and forecasts for internal and external stakeholders, utilizing key account metrics.
Analyze data to identify trends and areas for improvement, driving key projects that enhance customer success and satisfaction.
Thought Leadership:
Stay up-to-date with industry trends and best practices to provide customers with cutting-edge solutions and insights.
Lead key improvement projects and support the development of your peers, fostering a culture of learning and growth within the team.

Ideally, you’ll have:
Minimum of 3 years of experience as a Customer Success Manager, with a proven track record of working with large accounts.
Strong background in SaaS business models and experience with CRM tools.
Willing to relocate to Canary Islands and approx. 20% travel time needed to meet clients.
Fluent in English, French OR German with excellent communication and interpersonal skills. We are open to candidates with Fluent German. A huge bonus if you have all three!
Proven ability to manage complex customer relationships and drive successful outcomes.
Familiarity with CRM tools (Hubspot, Salesforce etc.) and metrics to track customer success and engagement.
Self-motivated, proactive team player with innovative ideas for customer growth and loyalty.
Highly organized and detail-oriented, capable of managing multiple priorities and projects simultaneously.
Passionate about customer success and dedicated to delivering exceptional service and value.

What’s in it for you
Relocation Assistance: We are building a team in the Canary Islands and can provide support for relocation and a relocation package.
Competitive Salary: Attractive compensation package commensurate with experience and skills. Bonus Beckham Law tax rate if you are moving to Spain for the first time.
Remote Work and Yearly Company Offsite: We offer flexible working hours and location options.
Professional Growth: Opportunities for career advancement and personal development in a fast-growing company.
Inclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence.
Collaborative and Supportive Team: Working with team members that understands the importance of the work you’ll be doing

Lo sentimos, este trabajo no está disponible en su región

Customer Success Manager (German-Speaking) - Relocation to Canary Islands

Las Palmas de Gran Canaria, Canary Islands INFINNI

Hoy

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

The Role:

We are seeking an experienced and dynamic Customer Success Manager to join our team in the Canary Islands. In this role, you will be the primary point of contact for our largest and most strategic German speaking customers, guiding them through their entire journey from onboarding and adoption to retention and advocacy. You will play a pivotal role in ensuring our clients achieve maximum value from our platform, helping them to bring more OnlyFans creators on board, and acting as a trusted advisor and partner.

Please note: we are only accepting candidates that are based or interested to relocate to the Canary Islands

About Us:

INFINNI is building the infrastructure that powers the creator economy. We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work.

The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We’re here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization.

We’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem.

You’ll be responsible for:

Relationship Management:

  • Develop and maintain strong relationships with our largest customers, ensuring their satisfaction and success with Infloww’s products and services.
  • Act as a trusted advisor to customers, understanding their business goals and providing tailored solutions to meet their needs.

Customer Journey Management:

  • Oversee the entire customer lifecycle, from onboarding and adoption to retention and advocacy, ensuring a seamless and positive experience.
  • Train and educate clients on new features, enabling them to fully utilize our platform’s capabilities and bring more OnlyFans creators to Infloww.

Internal Collaboration:

  • Resolve any issues or problems faced by customers promptly, by coordinating with relevant internal teams (support, product etc.) and effectively to build trust and long-term relationships.
  • Act as a liaison between customers and product development teams, gathering feedback, communicating customer needs, and advocating for product enhancements.

Reporting and Metrics:

  • Prepare regular progress reports and forecasts for internal and external stakeholders, utilizing key account metrics.
  • Analyze data to identify trends and areas for improvement, driving key projects that enhance customer success and satisfaction.

Thought Leadership:

  • Stay up-to-date with industry trends and best practices to provide customers with cutting-edge solutions and insights.
  • Lead key improvement projects and support the development of your peers, fostering a culture of learning and growth within the team.

Ideally, you’ll have:

  • Minimum of 3 years of experience as a Customer Success Manager, with a proven track record of working with large accounts.
  • Strong background in SaaS business models and experience with CRM tools.
  • Willing to relocate to Canary Islands and approx. 20% travel time needed to meet clients.
  • Fluent in English, French OR German with excellent communication and interpersonal skills. We are open to candidates with Fluent German. A huge bonus if you have all three!
  • Proven ability to manage complex customer relationships and drive successful outcomes.
  • Familiarity with CRM tools (Hubspot, Salesforce etc.) and metrics to track customer success and engagement.
  • Self-motivated, proactive team player with innovative ideas for customer growth and loyalty.
  • Highly organized and detail-oriented, capable of managing multiple priorities and projects simultaneously.
  • Passionate about customer success and dedicated to delivering exceptional service and value.

What’s in it for you

  • Relocation Assistance: We are building a team in the Canary Islands and can provide support for relocation and a relocation package.
  • Competitive Salary: Attractive compensation package commensurate with experience and skills. Bonus Beckham Law tax rate if you are moving to Spain for the first time.
  • Remote Work and Yearly Company Offsite: We offer flexible working hours and location options.
  • Professional Growth: Opportunities for career advancement and personal development in a fast-growing company.
  • Inclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence.
  • Collaborative and Supportive Team: Working with team members that understands the importance of the work you’ll be doing
Lo sentimos, este trabajo no está disponible en su región

Customer Success Manager (German-Speaking) – Relocation to Canary Islands

Las Palmas, Canary Islands INFINNI

Hoy

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

The Role:


We are seeking an experienced and dynamic Customer Success Manager to join our team in the Canary Islands. In this role, you will be the primary point of contact for our largest and most strategic German speaking customers, guiding them through their entire journey from onboarding and adoption to retention and advocacy. You will play a pivotal role in ensuring our clients achieve maximum value from our platform, helping them to bring more OnlyFans creators on board, and acting as a trusted advisor and partner.


Please note: we are only accepting candidates that are based or interested to relocate to the Canary Islands


About Us:

INFINNI is building the infrastructure that powers the creator economy. We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work.


The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We’re here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization.


We’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem.


You’ll be responsible for:

Relationship Management:

  • Develop and maintain strong relationships with our largest customers, ensuring their satisfaction and success with Infloww’s products and services.
  • Act as a trusted advisor to customers, understanding their business goals and providing tailored solutions to meet their needs.

Customer Journey Management:

  • Oversee the entire customer lifecycle, from onboarding and adoption to retention and advocacy, ensuring a seamless and positive experience.
  • Train and educate clients on new features, enabling them to fully utilize our platform’s capabilities and bring more OnlyFans creators to Infloww.

Internal Collaboration:

  • Resolve any issues or problems faced by customers promptly, by coordinating with relevant internal teams (support, product etc.) and effectively to build trust and long-term relationships.
  • Act as a liaison between customers and product development teams, gathering feedback, communicating customer needs, and advocating for product enhancements.

Reporting and Metrics:

  • Prepare regular progress reports and forecasts for internal and external stakeholders, utilizing key account metrics.
  • Analyze data to identify trends and areas for improvement, driving key projects that enhance customer success and satisfaction.

Thought Leadership:

  • Stay up-to-date with industry trends and best practices to provide customers with cutting-edge solutions and insights.
  • Lead key improvement projects and support the development of your peers, fostering a culture of learning and growth within the team.


Ideally, you’ll have:

  • Minimum of 3 years of experience as a Customer Success Manager, with a proven track record of working with large accounts.
  • Strong background in SaaS business models and experience with CRM tools.
  • Willing to relocate to Canary Islands and approx. 20% travel time needed to meet clients.
  • Fluent in English, French OR German with excellent communication and interpersonal skills. We are open to candidates with Fluent German. A huge bonus if you have all three!
  • Proven ability to manage complex customer relationships and drive successful outcomes.
  • Familiarity with CRM tools (Hubspot, Salesforce etc.) and metrics to track customer success and engagement.
  • Self-motivated, proactive team player with innovative ideas for customer growth and loyalty.
  • Highly organized and detail-oriented, capable of managing multiple priorities and projects simultaneously.
  • Passionate about customer success and dedicated to delivering exceptional service and value.


What’s in it for you

  • Relocation Assistance: We are building a team in the Canary Islands and can provide support for relocation and a relocation package.
  • Competitive Salary: Attractive compensation package commensurate with experience and skills. Bonus Beckham Law tax rate if you are moving to Spain for the first time.
  • Remote Work and Yearly Company Offsite: We offer flexible working hours and location options.
  • Professional Growth: Opportunities for career advancement and personal development in a fast-growing company.
  • Inclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence.
  • Collaborative and Supportive Team: Working with team members that understands the importance of the work you’ll be doing
Lo sentimos, este trabajo no está disponible en su región
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Customer Success Manager (German-Speaking) - Relocation to Canary Islands

Las Palmas de Gran Canaria, Canary Islands INFINNI

Hoy

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

The Role:

We are seeking an experienced and dynamic Customer Success Manager to join our team in the Canary Islands. In this role, you will be the primary point of contact for our largest and most strategic German speaking customers, guiding them through their entire journey from onboarding and adoption to retention and advocacy. You will play a pivotal role in ensuring our clients achieve maximum value from our platform, helping them to bring more OnlyFans creators on board, and acting as a trusted advisor and partner.

Please note: we are only accepting candidates that are based or interested to relocate to the Canary Islands

About Us:

INFINNI is building the infrastructure that powers the creator economy. We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work.

The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We’re here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization.

We’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem.

You’ll be responsible for:

Relationship Management:

  • Develop and maintain strong relationships with our largest customers, ensuring their satisfaction and success with Infloww’s products and services.
  • Act as a trusted advisor to customers, understanding their business goals and providing tailored solutions to meet their needs.

Customer Journey Management:

  • Oversee the entire customer lifecycle, from onboarding and adoption to retention and advocacy, ensuring a seamless and positive experience.
  • Train and educate clients on new features, enabling them to fully utilize our platform’s capabilities and bring more OnlyFans creators to Infloww.

Internal Collaboration:

  • Resolve any issues or problems faced by customers promptly, by coordinating with relevant internal teams (support, product etc.) and effectively to build trust and long-term relationships.
  • Act as a liaison between customers and product development teams, gathering feedback, communicating customer needs, and advocating for product enhancements.

Reporting and Metrics:

  • Prepare regular progress reports and forecasts for internal and external stakeholders, utilizing key account metrics.
  • Analyze data to identify trends and areas for improvement, driving key projects that enhance customer success and satisfaction.

Thought Leadership:

  • Stay up-to-date with industry trends and best practices to provide customers with cutting-edge solutions and insights.
  • Lead key improvement projects and support the development of your peers, fostering a culture of learning and growth within the team.

Ideally, you’ll have:

  • Minimum of 3 years of experience as a Customer Success Manager, with a proven track record of working with large accounts.
  • Strong background in SaaS business models and experience with CRM tools.
  • Willing to relocate to Canary Islands and approx. 20% travel time needed to meet clients.
  • Fluent in English, French OR German with excellent communication and interpersonal skills. We are open to candidates with Fluent German. A huge bonus if you have all three!
  • Proven ability to manage complex customer relationships and drive successful outcomes.
  • Familiarity with CRM tools (Hubspot, Salesforce etc.) and metrics to track customer success and engagement.
  • Self-motivated, proactive team player with innovative ideas for customer growth and loyalty.
  • Highly organized and detail-oriented, capable of managing multiple priorities and projects simultaneously.
  • Passionate about customer success and dedicated to delivering exceptional service and value.

What’s in it for you

  • Relocation Assistance: We are building a team in the Canary Islands and can provide support for relocation and a relocation package.
  • Competitive Salary: Attractive compensation package commensurate with experience and skills. Bonus Beckham Law tax rate if you are moving to Spain for the first time.
  • Remote Work and Yearly Company Offsite: We offer flexible working hours and location options.
  • Professional Growth: Opportunities for career advancement and personal development in a fast-growing company.
  • Inclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence.
  • Collaborative and Supportive Team: Working with team members that understands the importance of the work you’ll be doing
Lo sentimos, este trabajo no está disponible en su región

Customer Success Manager (German-Speaking) – Relocation to Canary Islands

Las Palmas de Gran Canaria, Canary Islands INFINNI

Hoy

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

The Role:


We are seeking an experienced and dynamic Customer Success Manager to join our team in the Canary Islands. In this role, you will be the primary point of contact for our largest and most strategic German speaking customers, guiding them through their entire journey from onboarding and adoption to retention and advocacy. You will play a pivotal role in ensuring our clients achieve maximum value from our platform, helping them to bring more OnlyFans creators on board, and acting as a trusted advisor and partner.


Please note: we are only accepting candidates that are based or interested to relocate to the Canary Islands


About Us:

INFINNI is building the infrastructure that powers the creator economy. We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work.


The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We’re here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization.


We’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem.


You’ll be responsible for:

Relationship Management:

  • Develop and maintain strong relationships with our largest customers, ensuring their satisfaction and success with Infloww’s products and services.
  • Act as a trusted advisor to customers, understanding their business goals and providing tailored solutions to meet their needs.

Customer Journey Management:

  • Oversee the entire customer lifecycle, from onboarding and adoption to retention and advocacy, ensuring a seamless and positive experience.
  • Train and educate clients on new features, enabling them to fully utilize our platform’s capabilities and bring more OnlyFans creators to Infloww.

Internal Collaboration:

  • Resolve any issues or problems faced by customers promptly, by coordinating with relevant internal teams (support, product etc.) and effectively to build trust and long-term relationships.
  • Act as a liaison between customers and product development teams, gathering feedback, communicating customer needs, and advocating for product enhancements.

Reporting and Metrics:

  • Prepare regular progress reports and forecasts for internal and external stakeholders, utilizing key account metrics.
  • Analyze data to identify trends and areas for improvement, driving key projects that enhance customer success and satisfaction.

Thought Leadership:

  • Stay up-to-date with industry trends and best practices to provide customers with cutting-edge solutions and insights.
  • Lead key improvement projects and support the development of your peers, fostering a culture of learning and growth within the team.


Ideally, you’ll have:

  • Minimum of 3 years of experience as a Customer Success Manager, with a proven track record of working with large accounts.
  • Strong background in SaaS business models and experience with CRM tools.
  • Willing to relocate to Canary Islands and approx. 20% travel time needed to meet clients.
  • Fluent in English, French OR German with excellent communication and interpersonal skills. We are open to candidates with Fluent German. A huge bonus if you have all three!
  • Proven ability to manage complex customer relationships and drive successful outcomes.
  • Familiarity with CRM tools (Hubspot, Salesforce etc.) and metrics to track customer success and engagement.
  • Self-motivated, proactive team player with innovative ideas for customer growth and loyalty.
  • Highly organized and detail-oriented, capable of managing multiple priorities and projects simultaneously.
  • Passionate about customer success and dedicated to delivering exceptional service and value.


What’s in it for you

  • Relocation Assistance: We are building a team in the Canary Islands and can provide support for relocation and a relocation package.
  • Competitive Salary: Attractive compensation package commensurate with experience and skills. Bonus Beckham Law tax rate if you are moving to Spain for the first time.
  • Remote Work and Yearly Company Offsite: We offer flexible working hours and location options.
  • Professional Growth: Opportunities for career advancement and personal development in a fast-growing company.
  • Inclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence.
  • Collaborative and Supportive Team: Working with team members that understands the importance of the work you’ll be doing
Lo sentimos, este trabajo no está disponible en su región

Customer Success Manager (German-Speaking) - Relocation to Canary Islands

Las Palmas de Gran Canaria, Canary Islands INFINNI

Hoy

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

The Role:

We are seeking an experienced and dynamic Customer Success Manager to join our team in the Canary Islands. In this role, you will be the primary point of contact for our largest and most strategic German speaking customers, guiding them through their entire journey from onboarding and adoption to retention and advocacy. You will play a pivotal role in ensuring our clients achieve maximum value from our platform, helping them to bring more OnlyFans creators on board, and acting as a trusted advisor and partner.

Please note: we are only accepting candidates that are based or interested to relocate to the Canary Islands

About Us:
INFINNI is building the infrastructure that powers the creator economy. We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work.

The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We’re here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization.

We’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem.

You’ll be responsible for:
Relationship Management:
Develop and maintain strong relationships with our largest customers, ensuring their satisfaction and success with Infloww’s products and services.
Act as a trusted advisor to customers, understanding their business goals and providing tailored solutions to meet their needs.
Customer Journey Management:
Oversee the entire customer lifecycle, from onboarding and adoption to retention and advocacy, ensuring a seamless and positive experience.
Train and educate clients on new features, enabling them to fully utilize our platform’s capabilities and bring more OnlyFans creators to Infloww.
Internal Collaboration:
Resolve any issues or problems faced by customers promptly, by coordinating with relevant internal teams (support, product etc.) and effectively to build trust and long-term relationships.
Act as a liaison between customers and product development teams, gathering feedback, communicating customer needs, and advocating for product enhancements.
Reporting and Metrics:
Prepare regular progress reports and forecasts for internal and external stakeholders, utilizing key account metrics.
Analyze data to identify trends and areas for improvement, driving key projects that enhance customer success and satisfaction.
Thought Leadership:
Stay up-to-date with industry trends and best practices to provide customers with cutting-edge solutions and insights.
Lead key improvement projects and support the development of your peers, fostering a culture of learning and growth within the team.

Ideally, you’ll have:
Minimum of 3 years of experience as a Customer Success Manager, with a proven track record of working with large accounts.
Strong background in SaaS business models and experience with CRM tools.
Willing to relocate to Canary Islands and approx. 20% travel time needed to meet clients.
Fluent in English, French OR German with excellent communication and interpersonal skills. We are open to candidates with Fluent German. A huge bonus if you have all three!
Proven ability to manage complex customer relationships and drive successful outcomes.
Familiarity with CRM tools (Hubspot, Salesforce etc.) and metrics to track customer success and engagement.
Self-motivated, proactive team player with innovative ideas for customer growth and loyalty.
Highly organized and detail-oriented, capable of managing multiple priorities and projects simultaneously.
Passionate about customer success and dedicated to delivering exceptional service and value.

What’s in it for you
Relocation Assistance: We are building a team in the Canary Islands and can provide support for relocation and a relocation package.
Competitive Salary: Attractive compensation package commensurate with experience and skills. Bonus Beckham Law tax rate if you are moving to Spain for the first time.
Remote Work and Yearly Company Offsite: We offer flexible working hours and location options.
Professional Growth: Opportunities for career advancement and personal development in a fast-growing company.
Inclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence.
Collaborative and Supportive Team: Working with team members that understands the importance of the work you’ll be doing
Lo sentimos, este trabajo no está disponible en su región

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