171.844 Empleos en Móstoles
Field Service Engineer Digital Technologies F/M
Hoy
Trabajo visto
Descripción Del Trabajo
Leica Biosystems’ mission of “Advancing Cancer Diagnostics, Improving Lives” is at the heart of our corporate culture. We’re a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. Our associates know that every moment matters when it comes to cancer diagnostics. When you come to work, you’re helping develop solutions that enable accurate diagnoses to turn anxiety into answers. Join our diverse, global team of talented people, and be inspired to grow every day.
Leica Biosystems is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.
The Service Engineer Digital Technologies for Leica Biosystems is responsible for delivering, promoting and selling high quality technical service within geographical area of responsibility, including EU if required, with the objective of achieving customer satisfaction whilst obtaining individual or team revenue and KPI targets.
The responsibility of the position holder is service and maintenance along with troubleshooting and commissioning of the laboratory instruments in the Leica Biosystems portfolio, focusing on configuration and implementation of Imaging Solutions, network devices and remote services.
Visit customers for installations, preventive maintenance, repairs, fault analysis and upgrades in order to achieve high customer satisfaction and ensure a professional repair in due time with effective, efficient & safe work practices. Provide phone and remote support to reduce customer downtime. Perform root cause analysis in the field or in the business / manufacturing unit.
Be the local expert and go-to person for other FSE’s in the region.
This position is part of the Service team located in Madrid and will be fully remote. At Leica Biosystems, our vision is to advance cancer diagnostics and improve lives.
You will report to the Iberia Service Manager. If you thrive in a dynamic, technical, fast paced role and want to contribute towards a world-class Technical Service organization—read on
In this role, you will have the opportunity to:
- Visit customers to perform preventative maintenance, repairs, fault analysis, and upgrades to achieve optimum customer care and ensure a professional repair in due time with effective and efficient working practices contributing to team goals/KPI’s.
- On-site installation of Imaging Solutions, including configuration of network requirements.
- Deliver accurate reporting, handling and timely submission of Salesforce reports, Expenses, Stock management and other relevant service documentation/process transactions.
- Work in close collaboration with DP product specialist EMEA, Business Unit and other LBS Field Service team, to improve reliability and feedback insights on Imaging Solutions technical support.
- Co-operate closely with and support the sales team with tasks such as basic training for customers, installations, demonstrations and setting up systems on the customer network
- Exchange valuable information resulting from customer contacts to increase customer satisfaction. Document customer information with the CRM & Service management systems in a timely manner. Collect, update & distribute knowledge with the product specialists.
The essential requirements of the job include:
Experience in Field Service or a related field, preferred on medical devices
Knowledge of network configuration and setup such as firewalls and TCP/IP networking
Experience with Windows Server, Linux, VM’s and working knowledge of SQL.
Knowledge of Digital Pathology Integration solutions and software installations advantageous
Proven ability to learn independently in technical areas and build experience
Travel: Must be able to travel approximately 50 % of the time primarily within the region, this will vary depending on requirements. Overnight travel may be required
Language : English & Spanish
At Leica Biosystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Biosystems can provide.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Field Service Engineer Digital Technologies F/M
Hoy
Trabajo visto
Descripción Del Trabajo
Leica Biosystems’ mission of “Advancing Cancer Diagnostics, Improving Lives” is at the heart of our corporate culture. We’re a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. Our associates know that every moment matters when it comes to cancer diagnostics. When you come to work, you’re helping develop solutions that enable accurate diagnoses to turn anxiety into answers. Join our diverse, global team of talented people, and be inspired to grow every day.
Leica Biosystems is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.
The Service Engineer Digital Technologies for Leica Biosystems is responsible for delivering, promoting and selling high quality technical service within geographical area of responsibility, including EU if required, with the objective of achieving customer satisfaction whilst obtaining individual or team revenue and KPI targets.
The responsibility of the position holder is service and maintenance along with troubleshooting and commissioning of the laboratory instruments in the Leica Biosystems portfolio, focusing on configuration and implementation of Imaging Solutions, network devices and remote services.
Visit customers for installations, preventive maintenance, repairs, fault analysis and upgrades in order to achieve high customer satisfaction and ensure a professional repair in due time with effective, efficient & safe work practices. Provide phone and remote support to reduce customer downtime. Perform root cause analysis in the field or in the business / manufacturing unit.
Be the local expert and go-to person for other FSE’s in the region.
This position is part of the Service team located in Madrid and will be fully remote. At Leica Biosystems, our vision is to advance cancer diagnostics and improve lives.
You will report to the Iberia Service Manager. If you thrive in a dynamic, technical, fast paced role and want to contribute towards a world-class Technical Service organization—read on
In this role, you will have the opportunity to:
- Visit customers to perform preventative maintenance, repairs, fault analysis, and upgrades to achieve optimum customer care and ensure a professional repair in due time with effective and efficient working practices contributing to team goals/KPI’s.
- On-site installation of Imaging Solutions, including configuration of network requirements.
- Deliver accurate reporting, handling and timely submission of Salesforce reports, Expenses, Stock management and other relevant service documentation/process transactions.
- Work in close collaboration with DP product specialist EMEA, Business Unit and other LBS Field Service team, to improve reliability and feedback insights on Imaging Solutions technical support.
- Co-operate closely with and support the sales team with tasks such as basic training for customers, installations, demonstrations and setting up systems on the customer network
- Exchange valuable information resulting from customer contacts to increase customer satisfaction. Document customer information with the CRM & Service management systems in a timely manner. Collect, update & distribute knowledge with the product specialists.
The essential requirements of the job include:
Experience in Field Service or a related field, preferred on medical devices
Knowledge of network configuration and setup such as firewalls and TCP/IP networking
Experience with Windows Server, Linux, VM’s and working knowledge of SQL.
Knowledge of Digital Pathology Integration solutions and software installations advantageous
Proven ability to learn independently in technical areas and build experience
Travel: Must be able to travel approximately 50 % of the time primarily within the region, this will vary depending on requirements. Overnight travel may be required
Language : English & Spanish
At Leica Biosystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Biosystems can provide.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Technical Customer Support - HelpLine (f/m/d)
Hoy
Trabajo visto
Descripción Del Trabajo
Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.
At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.
Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.
The Customer Care Specialist for Beckman Coulter Diagnostics is responsible for ensuring phone service providing technical and application support to our customers in Spain in alignment to the required quality standards, business strategies and corporate policies.
This position is part of the Customer Care department located in Madrid and will be Onsite .
At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.
You will be a part of the Help Line team and report to the Customer Technical Support Supervisor responsible for ensuring sustainment of department process. If you thrive in a supporting role and want to work to build a world-class Service organization—read on.
In this role, you will have the opportunity to:
- Receive and process all customer analyzer calls.
- Effective telephonic troubleshooting skills to ensure customer satisfaction.
- Effective use of available resources to make fast and logical decisions to ensure customer satisfaction through distribution of work to field or applications specialist.
- Ensure that customer service is performed according to the criteria established in the contracts.
- Case coordination transferred to the field and management of spare parts and necessary documentation in Service Max / Oracle.
- Coordinate the flow of information between this team, the Technical Service and other departments of the company.
- Manage back-office activities between the team and other departments of the company.
- Provide training to customers.
The essential requirements of the job include:
- Technical-scientific diploma or equivalent qualification
- Fluent in Spanish and English
- Ability to work and motivate (self and others) under extreme pressure, high degree of accountability and ability to collaborate with cross-functional groups.
It would be a plus if you also possess previous experience in:
- knowledge related to a diverse blend of diagnostic analyzers related to Chemistry, Immuno Assay, Flow Cytometry and Hematology.
- MS Office skills (Outlook, Word, Excel)
- Use of new technology and computing tools
At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part of the time at the Company location identified above and part of the time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Technical Customer Support - HelpLine (f/m/d)
Hoy
Trabajo visto
Descripción Del Trabajo
Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.
At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.
Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.
The Customer Care Specialist for Beckman Coulter Diagnostics is responsible for ensuring phone service providing technical and application support to our customers in Spain in alignment to the required quality standards, business strategies and corporate policies.
This position is part of the Customer Care department located in Madrid and will be Onsite .
At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.
You will be a part of the Help Line team and report to the Customer Technical Support Supervisor responsible for ensuring sustainment of department process. If you thrive in a supporting role and want to work to build a world-class Service organization—read on.
In this role, you will have the opportunity to:
- Receive and process all customer analyzer calls.
- Effective telephonic troubleshooting skills to ensure customer satisfaction.
- Effective use of available resources to make fast and logical decisions to ensure customer satisfaction through distribution of work to field or applications specialist.
- Ensure that customer service is performed according to the criteria established in the contracts.
- Case coordination transferred to the field and management of spare parts and necessary documentation in Service Max / Oracle.
- Coordinate the flow of information between this team, the Technical Service and other departments of the company.
- Manage back-office activities between the team and other departments of the company.
- Provide training to customers.
The essential requirements of the job include:
- Technical-scientific diploma or equivalent qualification
- Fluent in Spanish and English
- Ability to work and motivate (self and others) under extreme pressure, high degree of accountability and ability to collaborate with cross-functional groups.
It would be a plus if you also possess previous experience in:
- knowledge related to a diverse blend of diagnostic analyzers related to Chemistry, Immuno Assay, Flow Cytometry and Hematology.
- MS Office skills (Outlook, Word, Excel)
- Use of new technology and computing tools
At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part of the time at the Company location identified above and part of the time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Technical Sales Engineer (CheckPoint)
Hoy
Trabajo visto
Descripción Del Trabajo
Arrow Enterprise Computing Solutions (ECS), a part of Arrow Electronics, brings innovative IT solutions to market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners. We help businesses grow faster, operate efficiently, and transform in a dynamic market ( .
As a Technical Presales Engineer (CheckPoint) , you’ll be working in the technical department in tandem with sales representatives to sell and promote company's products and security solutions to our customers.
You will be delivering customized demos and presentations, conducting training and webinars, and providing technical advice and support for customers. You will be also participating in technology fairs and events.
What You’ll Be Doing:
- Providing technical knowledge and expertise,
- Supporting the business teams in the development and defining Bill of Materials (BOM),
- Interacting with the partners, identifying the needs and business opportunities by performing technical consultancy,
- Delivering training and workshops for our customers,
- Making PoC (Proof of Concepts) within the real customer's environment with different technical solutions of Arrow,
- Continuously learning on the latest technologies (you will obtain vendor’s certifications!).
What We Are Looking For:
- 2-4 years of relevant experience in the Network/Security area (Wire and/or wireless Networks, Antivirus/Endpoint Protection, Firewalls, etc),
- Preferred knowledge of Check Point .
- Negotiating skills as well as strong communication skills,
- Strong customer orientation with a sense of innovation and technology,
- Ability to identify and resolve partners issues with excelling at prioritization of the workload,
- Willingness to travel: some regional and EMEA traveling will be required,
A real and innate passion to learn new technologies, a strong attitude for new and different challenges, be the best in what you learn!
What’s in It For You:
- Growth opportunities,
- Vendor certification,
- Challenging & diverse tasks,
- Opportunity to work with the biggest players on the Network & Security sector,
- Open Corporate Culture with a modern and dynamic work environment,
- Safe and trustful employment,
- Participating in technology fairs and events,
Do you see yourself as our future colleague? If yes – send us your application and CV in English now!
#LI-AZ1
Location: ES-Alcobendas, Spain (Avenida de Europa) Time Type: Full time Job Category: SalesSeasonal Sales Teammate, PT (16 Hours) - Getafe
Hoy
Trabajo visto
Descripción Del Trabajo
Values & Innovation
At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.
Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.
Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.
If you are a current Under Armour teammate, apply to this position on the Internal Career Site Here.
Ofrecemos
- Un ambiente de trabajo divertido y abierto en un equipo motivado y creativo
- Un lugar de trabajo en una empresa internacional en expansión, agiles en la toma de decisiones
- Responsabilidad personal, combinada con tu propia oportunidad de desarrollo
- Formación en nuestros productos, estándares y políticas
- Atractivo descuento de personal
Funciones y responsbilidades
- Gusto por las ventas y la atención al cliente, ofreciendo una excelente experiencia al cliente
- Completar transacciones con precisión y asegurar la fidelización de los clientes
- Adherirse a nuestros estándares de visual merchandising en todo momento
- Apoyo con la recepción de mercancía y procesado del stock
Educación y / o experiencia
- Usted está disponible a tiempo parcial o tiempo completo por un período de 2-3 meses.
- Trabajo en equipo: ¡solo juntos somos fuertes y capaces de crear cosas realmente geniales!
- Perseverante y proactivo
- Entusiasta
- Flexible
Inspiración
Para animarte, disfruta de la inspiración de UA aquí:
Instagram: @LifeatUA / @underarmour Twitter: @UnderArmour Facebook: @UnderArmour
¡Esperamos recibir tu solicitud y verte formar parte del equipo!
Our Commitment to Equal Opportunity
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via
Seasonal Sales Teammate, PT (20 Hours) - Madrid Las Rozas
Hoy
Trabajo visto
Descripción Del Trabajo
Values and Innovation
At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.
Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.
Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.
If you are a current Under Armour teammate, apply to this position on the Internal Career Site Here.
Ofrecemos
- Un ambiente de trabajo divertido y abierto en un equipo motivado y creativo
- Un lugar de trabajo en una empresa internacional en expansión, agiles en la toma de decisiones
- Responsabilidad personal, combinada con tu propia oportunidad de desarrollo
- Formación en nuestros productos, estándares y políticas
- Atractivo descuento de personal
Funciones y responsbilidades
- Gusto por las ventas y la atención al cliente, ofreciendo una excelente experiencia al cliente
- Completar transacciones con precisión y asegurar la fidelización de los clientes
- Adherirse a nuestros estándares de visual merchandising en todo momento
- Apoyo con la recepción de mercancía y procesado del stock
Educación y / o experiencia
- Usted está disponible a tiempo parcial o tiempo completo por un período de 2-3 meses.
- Trabajo en equipo: ¡solo juntos somos fuertes y capaces de crear cosas realmente geniales!
- Perseverante y proactivo
- Entusiasta
- Flexible
Inspiración
Para animarte, disfruta de la inspiración de UA aquí:
Instagram: @LifeatUA / @underarmour Twitter: @UnderArmour Facebook: @UnderArmour
¡Esperamos recibir tu solicitud y verte formar parte del equipo!
Our Commitment to Diversity
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Accommodation is available for applicants with disabilities upon request.
Sé el primero en saberlo
Acerca de lo último Todos Empleos en Móstoles !
Seasonal Sales Teammate, PT (20 Hours) - Getafe
Hoy
Trabajo visto
Descripción Del Trabajo
Values & Innovation
At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.
Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.
Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.
If you are a current Under Armour teammate, apply to this position on the Internal Career Site Here.
Ofrecemos
- Un ambiente de trabajo divertido y abierto en un equipo motivado y creativo
- Un lugar de trabajo en una empresa internacional en expansión, agiles en la toma de decisiones
- Responsabilidad personal, combinada con tu propia oportunidad de desarrollo
- Formación en nuestros productos, estándares y políticas
- Atractivo descuento de personal
Funciones y responsbilidades
- Gusto por las ventas y la atención al cliente, ofreciendo una excelente experiencia al cliente
- Completar transacciones con precisión y asegurar la fidelización de los clientes
- Adherirse a nuestros estándares de visual merchandising en todo momento
- Apoyo con la recepción de mercancía y procesado del stock
Educación y / o experiencia
- Usted está disponible a tiempo parcial o tiempo completo por un período de 2-3 meses.
- Trabajo en equipo: ¡solo juntos somos fuertes y capaces de crear cosas realmente geniales!
- Perseverante y proactivo
- Entusiasta
- Flexible
Inspiración
Para animarte, disfruta de la inspiración de UA aquí:
Instagram: @LifeatUA / @underarmour Twitter: @UnderArmour Facebook: @UnderArmour
¡Esperamos recibir tu solicitud y verte formar parte del equipo!
Our Commitment to Equal Opportunity
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via
AWS Field Sales Representative
Hoy
Trabajo visto
Descripción Del Trabajo
Arrow’s Enterprise Computing Solutions (ECS) is a global technology enablement company. We provide value-added distribution, business consulting, and channel enablement services to the world’s leading technology manufacturers and their channel partners serving commercial and government markets.
Learn more about us: arrow.com/globalecs
Find out more about Arrow: Welcome to Arrow - Five Years Out - YouTube
Field Sales Representative – AWS:
We are seeking a Field Sales Representative to drive and expand the strategic plan and relationship with Amazon Web Services (AWS) as part of Arrow ECS Spain. This role will focus on executing and growing the business relationship with AWS, collaborating with internal teams to ensure the success of our cloud services initiatives.
Key Responsibilities:
- Develop and maintain strategic relationships with AWS, working closely with Distribution and Channel Managers,
- Own and drive the execution of strategic sales plans and investment initiatives in partnership with AWS,
- Coordinate forecasting and pipeline management for AWS-related opportunities,
- Collaborate with internal teams to achieve financial and business goals,
- Identify new business opportunities, including new markets, customers, trends, products, and services within the AWS ecosystem.
What we’re looking for:
- Experience in business development within cloud solutions or IT services,
- Strong knowledge of AWS and the cloud channel ecosystem,
- Ability to build and nurture strategic business relationships,
- Experience in conducting product demos, commercial presentations, and showcasing value-added solutions,
- Understanding of the value a distributor brings to the cloud ecosystem,
- Strong communication skills at all organizational levels,
- Proficiency in both English and Spanish.
What’s in it for you:
- Competitive compensation package, including base salary and variable compensation,
- A reliable and trusting work environment,
- Flat organizational structure with open communication,
- Opportunities for professional and personal development.
Arrow is an equal-opportunity employer committed to fostering an inclusive and diverse workplace by providing equal employment opportunities for all qualified individuals.
Ready to join us? We look forward to your application!
#LI-AZ1
Location: ES-Alcobendas, Spain (Avenida de Europa) Time Type: Full time Job Category: SalesRemote Fraud Call Center Representative - Puerto Rico
Hoy
Trabajo visto
Descripción Del Trabajo
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Remote Fraud Call Center Representative - Puerto Rico
Must reside in Puerto Rico to be considered.
Must be proficient in English.
$12.10 HR
Opportunity to earn an additional $50 per month.
Great Benefits and Paid Training!
Summary:
As a Customer Service Representative II, you will be responsible for the resolution of multi-product fraud related client requests by answering calls, chats, or emails in an inbound contact center. These individuals work in a fast-paced environment that requires accuracy, use of logic, multi-tasking, toggling between multiple systems and clearly communicating resolutions in an efficient manner while delivering a great client experience. They provide seamless service delivery to answer client questions, resolve problems, perform account maintenance, and look for opportunities to deepen relationships through digital solutions.
What we offer:
- Work From Home
- Full-Time Employment: Reliable schedule and stability.
- Competitive Pay: $12.10 starting on d y one.
- Pay is 12.10/hour which may be below your state's minimum wage Please take this into consideration when applying.
- Shift differential: 1.50 extra per hour if working Monday-Friday between 6:00PM to 6:00AM.
- Weekend Shift Differential: $1. 0 extra per hour if working on Saturdays and Sundays .
- Paid Training: Get the training you need to excel.
- Incentive Plan: Potential to earn up to an additional 350 per month after training by meeting performance metrics.
- Full Benefits: Comprehensive benefit options and a great work environment that values your success
What You'll Do:
- Manage inbound calls from customers regarding account inquiries, transactions, and fraud concerns.
- Identify and respond to potential fraud using training, account data, and internal tools; escalate complex cases as needed.
- Process fraud claims and disputes per client guidelines.
- Clearly explain account issues and resolutions, ensuring a professional, empathetic, and confidential approach.
- Conduct investigations with accuracy and care, documenting all actions and conversations in the case management system.
- Support team operations with other duties and tasks as assigned.
What We're Looking For:
- A clear communicator who can explain complex topics in simple terms.
- A passionate, reliable professional with integrity and a drive to deliver exceptional service.
- Someone committed to excellent attendance and able to follow a structured, full-time schedule.
- A confident conversationalist who builds rapport, anticipates needs, and handles objections with ease.
- Strong written and verbal communication skills with attention to accuracy.
- Comfortable navigating multiple systems and screens in a fast-paced environment.
- Ready to take high-volume calls while maintaining focus and professionalism.
Required Qualifications:
- Must be at least 18 years old with a High School Diploma or equivalent.
- Must have 6 months of Customer Service, Call Center or Dispatch experience.
- Proficient in English.
- Complete a background check, credit check, and fingerprinting.
- Internet Service: Must have a verified, secure, reliable, and high-speed internet connection to support business needs.
- Work Area : Must have an established, dedicated work area equipped with a desk, chair, electrical outlet, and direct LAN connection.
- Equipment: The company will provide all necessary computer equipment
- Internet Speed Test: Must complete an internet speed test and achieve a minimum of 50 Mbps upload and 10 Mbps download .
- Reside in Puerto Rico with legal authorization to work permanently in the United States.
Preferred Qualifications :
- 6 months of experience in the banking or financial industry.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $12.10 per hour.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy .