296.721 Empleos en Madrid

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Sin embargo, tenemos trabajos similares disponibles para usted a continuación.

Dispatch Specialist Spain (d/f/m)

Alcalá de Henares, Madrid Beckman Coulter - Diagnostics

Ayer

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

Are you wondering what is inside Beckman Coulter Diagnostics? Take a closer look.

At first glance, you will see that for over 80 years, we have been dedicated to advancing and optimizing the laboratory to advance science and healthcare. Join a team where you can be heard, be supported, and always be yourself. We are building a culture that celebrates the backgrounds, experiences, and perspectives of all our associates. Look again and you will see that we are investing in you, offering you the opportunity to build a meaningful career, be creative, and try new things with the support you need to succeed.

Beckman Coulter Diagnostics is proud to work alongside a community of six other diagnostic companies at Danaher. Together, we work at the pace of change to improve patient lives through diagnostic tools that address the world's greatest health challenges.

The Dispatch Specialist at Beckman Coulter Diagnostics is responsible for coordinating the scheduling of service technicians, managing logistics, and ensuring a quick and efficient service delivery to our clients.

This position is part of the Call Center service located in Madrid and will be on-site. At Beckman Coulter, our vision is to relentlessly reinvent healthcare, one diagnosis at a time.

You will be part of the Call Center team and report to the Customer Support Manager responsible for the Spain hotline, dispatch, and customer service administration. If you thrive in interpersonal exchanges and communication, and you want to work on building a world-class function, this Dispatch Specialist position is for you in the organization, and read on.

In this role, you will have the opportunity to:

- Coordinate and prioritize field interventions
- Manage and track the logistics around these interventions
- Ensure the interface between clients and the After-Sales Service team of Beckman Coulter Spain

The essential requirements of the position include:

- A minimum of 2 to 3 years of experience in a dispatch, logistics, or customer service role, preferably in the medical diagnostics or healthcare sector.

- Fluent in Spanish, Portuguese, and English (written and spoken)

- Strong organizational and time management skills, with the ability to manage multiple tasks simultaneously.

It would be a plus if you also have prior experience in the following areas:

- Proficiency in the use of dispatch software and tools (Service max, Oracle, etc.)
- Ability to work independently as well as in a team, in a fast-paced environment.
- Proficiency in other languages would be an asset.

#LI-KS1

At Beckman Coulter Diagnostics, we believe in designing a better and more sustainable workforce. We recognize the benefits of a flexible remote work arrangement for eligible positions and are committed to offering rewarding careers, regardless of the mode of work. This position is eligible for a remote work arrangement where you can work remotely from your home. Additional information on this remote work mode will be provided by your interview team. Discover the flexibility and challenge that working for Beckman Coulter Diagnostics can offer.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit .

Lo sentimos, este trabajo no está disponible en su región

Dispatch Specialist Spain (d/f/m)

28901 Getafe, Madrid Beckman Coulter - Diagnostics

Ayer

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

Are you wondering what is inside Beckman Coulter Diagnostics? Take a closer look.

At first glance, you will see that for over 80 years, we have been dedicated to advancing and optimizing the laboratory to advance science and healthcare. Join a team where you can be heard, be supported, and always be yourself. We are building a culture that celebrates the backgrounds, experiences, and perspectives of all our associates. Look again and you will see that we are investing in you, offering you the opportunity to build a meaningful career, be creative, and try new things with the support you need to succeed.

Beckman Coulter Diagnostics is proud to work alongside a community of six other diagnostic companies at Danaher. Together, we work at the pace of change to improve patient lives through diagnostic tools that address the world's greatest health challenges.

The Dispatch Specialist at Beckman Coulter Diagnostics is responsible for coordinating the scheduling of service technicians, managing logistics, and ensuring a quick and efficient service delivery to our clients.

This position is part of the Call Center service located in Madrid and will be on-site. At Beckman Coulter, our vision is to relentlessly reinvent healthcare, one diagnosis at a time.

You will be part of the Call Center team and report to the Customer Support Manager responsible for the Spain hotline, dispatch, and customer service administration. If you thrive in interpersonal exchanges and communication, and you want to work on building a world-class function, this Dispatch Specialist position is for you in the organization, and read on.

In this role, you will have the opportunity to:

- Coordinate and prioritize field interventions
- Manage and track the logistics around these interventions
- Ensure the interface between clients and the After-Sales Service team of Beckman Coulter Spain

The essential requirements of the position include:

- A minimum of 2 to 3 years of experience in a dispatch, logistics, or customer service role, preferably in the medical diagnostics or healthcare sector.

- Fluent in Spanish, Portuguese, and English (written and spoken)

- Strong organizational and time management skills, with the ability to manage multiple tasks simultaneously.

It would be a plus if you also have prior experience in the following areas:

- Proficiency in the use of dispatch software and tools (Service max, Oracle, etc.)
- Ability to work independently as well as in a team, in a fast-paced environment.
- Proficiency in other languages would be an asset.

#LI-KS1

At Beckman Coulter Diagnostics, we believe in designing a better and more sustainable workforce. We recognize the benefits of a flexible remote work arrangement for eligible positions and are committed to offering rewarding careers, regardless of the mode of work. This position is eligible for a remote work arrangement where you can work remotely from your home. Additional information on this remote work mode will be provided by your interview team. Discover the flexibility and challenge that working for Beckman Coulter Diagnostics can offer.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit .

Lo sentimos, este trabajo no está disponible en su región

Dispatch Specialist Spain (d/f/m)

28100 Alcobendas, Madrid Beckman Coulter - Diagnostics

Ayer

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

Are you wondering what is inside Beckman Coulter Diagnostics? Take a closer look.

At first glance, you will see that for over 80 years, we have been dedicated to advancing and optimizing the laboratory to advance science and healthcare. Join a team where you can be heard, be supported, and always be yourself. We are building a culture that celebrates the backgrounds, experiences, and perspectives of all our associates. Look again and you will see that we are investing in you, offering you the opportunity to build a meaningful career, be creative, and try new things with the support you need to succeed.

Beckman Coulter Diagnostics is proud to work alongside a community of six other diagnostic companies at Danaher. Together, we work at the pace of change to improve patient lives through diagnostic tools that address the world's greatest health challenges.

The Dispatch Specialist at Beckman Coulter Diagnostics is responsible for coordinating the scheduling of service technicians, managing logistics, and ensuring a quick and efficient service delivery to our clients.

This position is part of the Call Center service located in Madrid and will be on-site. At Beckman Coulter, our vision is to relentlessly reinvent healthcare, one diagnosis at a time.

You will be part of the Call Center team and report to the Customer Support Manager responsible for the Spain hotline, dispatch, and customer service administration. If you thrive in interpersonal exchanges and communication, and you want to work on building a world-class function, this Dispatch Specialist position is for you in the organization, and read on.

In this role, you will have the opportunity to:

- Coordinate and prioritize field interventions
- Manage and track the logistics around these interventions
- Ensure the interface between clients and the After-Sales Service team of Beckman Coulter Spain

The essential requirements of the position include:

- A minimum of 2 to 3 years of experience in a dispatch, logistics, or customer service role, preferably in the medical diagnostics or healthcare sector.

- Fluent in Spanish, Portuguese, and English (written and spoken)

- Strong organizational and time management skills, with the ability to manage multiple tasks simultaneously.

It would be a plus if you also have prior experience in the following areas:

- Proficiency in the use of dispatch software and tools (Service max, Oracle, etc.)
- Ability to work independently as well as in a team, in a fast-paced environment.
- Proficiency in other languages would be an asset.

#LI-KS1

At Beckman Coulter Diagnostics, we believe in designing a better and more sustainable workforce. We recognize the benefits of a flexible remote work arrangement for eligible positions and are committed to offering rewarding careers, regardless of the mode of work. This position is eligible for a remote work arrangement where you can work remotely from your home. Additional information on this remote work mode will be provided by your interview team. Discover the flexibility and challenge that working for Beckman Coulter Diagnostics can offer.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit .

Lo sentimos, este trabajo no está disponible en su región

Dispatch Specialist Spain (d/f/m)

28941 Fuenlabrada, Madrid Beckman Coulter - Diagnostics

Ayer

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

Are you wondering what is inside Beckman Coulter Diagnostics? Take a closer look.

At first glance, you will see that for over 80 years, we have been dedicated to advancing and optimizing the laboratory to advance science and healthcare. Join a team where you can be heard, be supported, and always be yourself. We are building a culture that celebrates the backgrounds, experiences, and perspectives of all our associates. Look again and you will see that we are investing in you, offering you the opportunity to build a meaningful career, be creative, and try new things with the support you need to succeed.

Beckman Coulter Diagnostics is proud to work alongside a community of six other diagnostic companies at Danaher. Together, we work at the pace of change to improve patient lives through diagnostic tools that address the world's greatest health challenges.

The Dispatch Specialist at Beckman Coulter Diagnostics is responsible for coordinating the scheduling of service technicians, managing logistics, and ensuring a quick and efficient service delivery to our clients.

This position is part of the Call Center service located in Madrid and will be on-site. At Beckman Coulter, our vision is to relentlessly reinvent healthcare, one diagnosis at a time.

You will be part of the Call Center team and report to the Customer Support Manager responsible for the Spain hotline, dispatch, and customer service administration. If you thrive in interpersonal exchanges and communication, and you want to work on building a world-class function, this Dispatch Specialist position is for you in the organization, and read on.

In this role, you will have the opportunity to:

- Coordinate and prioritize field interventions
- Manage and track the logistics around these interventions
- Ensure the interface between clients and the After-Sales Service team of Beckman Coulter Spain

The essential requirements of the position include:

- A minimum of 2 to 3 years of experience in a dispatch, logistics, or customer service role, preferably in the medical diagnostics or healthcare sector.

- Fluent in Spanish, Portuguese, and English (written and spoken)

- Strong organizational and time management skills, with the ability to manage multiple tasks simultaneously.

It would be a plus if you also have prior experience in the following areas:

- Proficiency in the use of dispatch software and tools (Service max, Oracle, etc.)
- Ability to work independently as well as in a team, in a fast-paced environment.
- Proficiency in other languages would be an asset.

#LI-KS1

At Beckman Coulter Diagnostics, we believe in designing a better and more sustainable workforce. We recognize the benefits of a flexible remote work arrangement for eligible positions and are committed to offering rewarding careers, regardless of the mode of work. This position is eligible for a remote work arrangement where you can work remotely from your home. Additional information on this remote work mode will be provided by your interview team. Discover the flexibility and challenge that working for Beckman Coulter Diagnostics can offer.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit .

Lo sentimos, este trabajo no está disponible en su región

Dispatch Specialist Spain (d/f/m)

28100 Alcobendas, Madrid Beckman Coulter - Diagnostics

Ayer

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

Are you wondering what is inside Beckman Coulter Diagnostics? Take a closer look.

At first glance, you will see that for over 80 years, we have been dedicated to advancing and optimizing the laboratory to advance science and healthcare. Join a team where you can be heard, be supported, and always be yourself. We are building a culture that celebrates the backgrounds, experiences, and perspectives of all our associates. Look again and you will see that we are investing in you, offering you the opportunity to build a meaningful career, be creative, and try new things with the support you need to succeed.

Beckman Coulter Diagnostics is proud to work alongside a community of six other diagnostic companies at Danaher. Together, we work at the pace of change to improve patient lives through diagnostic tools that address the world's greatest health challenges.

The Dispatch Specialist at Beckman Coulter Diagnostics is responsible for coordinating the scheduling of service technicians, managing logistics, and ensuring a quick and efficient service delivery to our clients.

This position is part of the Call Center service located in Madrid and will be on-site. At Beckman Coulter, our vision is to relentlessly reinvent healthcare, one diagnosis at a time.

You will be part of the Call Center team and report to the Customer Support Manager responsible for the Spain hotline, dispatch, and customer service administration. If you thrive in interpersonal exchanges and communication, and you want to work on building a world-class function, this Dispatch Specialist position is for you in the organization, and read on.

In this role, you will have the opportunity to:

- Coordinate and prioritize field interventions
- Manage and track the logistics around these interventions
- Ensure the interface between clients and the After-Sales Service team of Beckman Coulter Spain

The essential requirements of the position include:

- A minimum of 2 to 3 years of experience in a dispatch, logistics, or customer service role, preferably in the medical diagnostics or healthcare sector.

- Fluent in Spanish, Portuguese, and English (written and spoken)

- Strong organizational and time management skills, with the ability to manage multiple tasks simultaneously.

It would be a plus if you also have prior experience in the following areas:

- Proficiency in the use of dispatch software and tools (Service max, Oracle, etc.)
- Ability to work independently as well as in a team, in a fast-paced environment.
- Proficiency in other languages would be an asset.

#LI-KS1

At Beckman Coulter Diagnostics, we believe in designing a better and more sustainable workforce. We recognize the benefits of a flexible remote work arrangement for eligible positions and are committed to offering rewarding careers, regardless of the mode of work. This position is eligible for a remote work arrangement where you can work remotely from your home. Additional information on this remote work mode will be provided by your interview team. Discover the flexibility and challenge that working for Beckman Coulter Diagnostics can offer.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit .

Lo sentimos, este trabajo no está disponible en su región

Technical Customer Support - HelpLine (f/m/d)

28100 Alcobendas, Madrid Beckman Coulter - Diagnostics

Ayer

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. 

The Customer Care Specialist for Beckman Coulter Diagnostics is responsible for ensuring phone service providing technical and application support to our customers in Spain in alignment to the required quality standards, business strategies and corporate policies.

This position is part of the Customer Care department located in Madrid and will be Onsite .

At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

You will be a part of the Help Line team and report to the Customer Technical Support Supervisor responsible for ensuring sustainment of department process. If you thrive in a supporting role and want to work to build a world-class Service organization—read on.

In this role, you will have the opportunity to:

  • Receive and process all customer analyzer calls.
  • Effective telephonic troubleshooting skills to ensure customer satisfaction.
  • Effective use of available resources to make fast and logical decisions to ensure customer satisfaction through distribution of work to field or applications specialist.
  • Ensure that customer service is performed according to the criteria established in the contracts.
  • Case coordination transferred to the field and management of spare parts and necessary documentation in Service Max / Oracle.
  • Coordinate the flow of information between this team, the Technical Service and other departments of the company.
  • Manage back-office activities between the team and other departments of the company.
  • Provide training to customers.

The essential requirements of the job include:

  • Technical-scientific diploma or equivalent qualification
  • Fluent in Spanish and English
  • Ability to work and motivate (self and others) under extreme pressure, high degree of accountability and ability to collaborate with cross-functional groups.

It would be a plus if you also possess previous experience in:

  • knowledge related to a diverse blend of diagnostic analyzers related to Chemistry, Immuno Assay, Flow Cytometry and Hematology.
  • MS Office skills (Outlook, Word, Excel)
  • Use of new technology and computing tools

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part of the time at the Company location identified above and part of the time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit .

Lo sentimos, este trabajo no está disponible en su región

Technical Customer Support - HelpLine (f/m/d)

Alcalá de Henares, Madrid Beckman Coulter - Diagnostics

Ayer

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. 

The Customer Care Specialist for Beckman Coulter Diagnostics is responsible for ensuring phone service providing technical and application support to our customers in Spain in alignment to the required quality standards, business strategies and corporate policies.

This position is part of the Customer Care department located in Madrid and will be Onsite .

At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

You will be a part of the Help Line team and report to the Customer Technical Support Supervisor responsible for ensuring sustainment of department process. If you thrive in a supporting role and want to work to build a world-class Service organization—read on.

In this role, you will have the opportunity to:

  • Receive and process all customer analyzer calls.
  • Effective telephonic troubleshooting skills to ensure customer satisfaction.
  • Effective use of available resources to make fast and logical decisions to ensure customer satisfaction through distribution of work to field or applications specialist.
  • Ensure that customer service is performed according to the criteria established in the contracts.
  • Case coordination transferred to the field and management of spare parts and necessary documentation in Service Max / Oracle.
  • Coordinate the flow of information between this team, the Technical Service and other departments of the company.
  • Manage back-office activities between the team and other departments of the company.
  • Provide training to customers.

The essential requirements of the job include:

  • Technical-scientific diploma or equivalent qualification
  • Fluent in Spanish and English
  • Ability to work and motivate (self and others) under extreme pressure, high degree of accountability and ability to collaborate with cross-functional groups.

It would be a plus if you also possess previous experience in:

  • knowledge related to a diverse blend of diagnostic analyzers related to Chemistry, Immuno Assay, Flow Cytometry and Hematology.
  • MS Office skills (Outlook, Word, Excel)
  • Use of new technology and computing tools

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part of the time at the Company location identified above and part of the time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit .

Lo sentimos, este trabajo no está disponible en su región
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Technical Customer Support - HelpLine (f/m/d)

28100 Alcobendas, Madrid Beckman Coulter - Diagnostics

Ayer

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. 

The Customer Care Specialist for Beckman Coulter Diagnostics is responsible for ensuring phone service providing technical and application support to our customers in Spain in alignment to the required quality standards, business strategies and corporate policies.

This position is part of the Customer Care department located in Madrid and will be Onsite .

At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

You will be a part of the Help Line team and report to the Customer Technical Support Supervisor responsible for ensuring sustainment of department process. If you thrive in a supporting role and want to work to build a world-class Service organization—read on.

In this role, you will have the opportunity to:

  • Receive and process all customer analyzer calls.
  • Effective telephonic troubleshooting skills to ensure customer satisfaction.
  • Effective use of available resources to make fast and logical decisions to ensure customer satisfaction through distribution of work to field or applications specialist.
  • Ensure that customer service is performed according to the criteria established in the contracts.
  • Case coordination transferred to the field and management of spare parts and necessary documentation in Service Max / Oracle.
  • Coordinate the flow of information between this team, the Technical Service and other departments of the company.
  • Manage back-office activities between the team and other departments of the company.
  • Provide training to customers.

The essential requirements of the job include:

  • Technical-scientific diploma or equivalent qualification
  • Fluent in Spanish and English
  • Ability to work and motivate (self and others) under extreme pressure, high degree of accountability and ability to collaborate with cross-functional groups.

It would be a plus if you also possess previous experience in:

  • knowledge related to a diverse blend of diagnostic analyzers related to Chemistry, Immuno Assay, Flow Cytometry and Hematology.
  • MS Office skills (Outlook, Word, Excel)
  • Use of new technology and computing tools

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part of the time at the Company location identified above and part of the time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit .

Lo sentimos, este trabajo no está disponible en su región

Technical Customer Support - HelpLine (f/m/d)

28901 Getafe, Madrid Beckman Coulter - Diagnostics

Ayer

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. 

The Customer Care Specialist for Beckman Coulter Diagnostics is responsible for ensuring phone service providing technical and application support to our customers in Spain in alignment to the required quality standards, business strategies and corporate policies.

This position is part of the Customer Care department located in Madrid and will be Onsite .

At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

You will be a part of the Help Line team and report to the Customer Technical Support Supervisor responsible for ensuring sustainment of department process. If you thrive in a supporting role and want to work to build a world-class Service organization—read on.

In this role, you will have the opportunity to:

  • Receive and process all customer analyzer calls.
  • Effective telephonic troubleshooting skills to ensure customer satisfaction.
  • Effective use of available resources to make fast and logical decisions to ensure customer satisfaction through distribution of work to field or applications specialist.
  • Ensure that customer service is performed according to the criteria established in the contracts.
  • Case coordination transferred to the field and management of spare parts and necessary documentation in Service Max / Oracle.
  • Coordinate the flow of information between this team, the Technical Service and other departments of the company.
  • Manage back-office activities between the team and other departments of the company.
  • Provide training to customers.

The essential requirements of the job include:

  • Technical-scientific diploma or equivalent qualification
  • Fluent in Spanish and English
  • Ability to work and motivate (self and others) under extreme pressure, high degree of accountability and ability to collaborate with cross-functional groups.

It would be a plus if you also possess previous experience in:

  • knowledge related to a diverse blend of diagnostic analyzers related to Chemistry, Immuno Assay, Flow Cytometry and Hematology.
  • MS Office skills (Outlook, Word, Excel)
  • Use of new technology and computing tools

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part of the time at the Company location identified above and part of the time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit .

Lo sentimos, este trabajo no está disponible en su región

Technical Customer Support - HelpLine (f/m/d)

28941 Fuenlabrada, Madrid Beckman Coulter - Diagnostics

Ayer

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. 

The Customer Care Specialist for Beckman Coulter Diagnostics is responsible for ensuring phone service providing technical and application support to our customers in Spain in alignment to the required quality standards, business strategies and corporate policies.

This position is part of the Customer Care department located in Madrid and will be Onsite .

At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

You will be a part of the Help Line team and report to the Customer Technical Support Supervisor responsible for ensuring sustainment of department process. If you thrive in a supporting role and want to work to build a world-class Service organization—read on.

In this role, you will have the opportunity to:

  • Receive and process all customer analyzer calls.
  • Effective telephonic troubleshooting skills to ensure customer satisfaction.
  • Effective use of available resources to make fast and logical decisions to ensure customer satisfaction through distribution of work to field or applications specialist.
  • Ensure that customer service is performed according to the criteria established in the contracts.
  • Case coordination transferred to the field and management of spare parts and necessary documentation in Service Max / Oracle.
  • Coordinate the flow of information between this team, the Technical Service and other departments of the company.
  • Manage back-office activities between the team and other departments of the company.
  • Provide training to customers.

The essential requirements of the job include:

  • Technical-scientific diploma or equivalent qualification
  • Fluent in Spanish and English
  • Ability to work and motivate (self and others) under extreme pressure, high degree of accountability and ability to collaborate with cross-functional groups.

It would be a plus if you also possess previous experience in:

  • knowledge related to a diverse blend of diagnostic analyzers related to Chemistry, Immuno Assay, Flow Cytometry and Hematology.
  • MS Office skills (Outlook, Word, Excel)
  • Use of new technology and computing tools

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part of the time at the Company location identified above and part of the time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit .

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