86 Ofertas de Chatbots en España

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Our Conversational AI (CAI) Tribe is focused on revolutionizing customer care with AI-driven Voice and Chatbot services, in collaboration with Contact Center Solutions (CCS).

We’re looking for a skilled Conversational AI developer with 3–5 years of experience to help us design and build intelligent bots across chat and voice platforms. You’ll shape user conversations, train NLP models, and implement end-to-end solutions using tools like Dialogflow, Cognigy, or similar.

What you do

Design and optimize chatbots and voice bot conversations (UX, tone, flow).

Build and maintain bots on platforms like Cognigy, Dialogflow, Rasa, Watson, etc.

Train and tune NLU models (intent/entity handling).

Build and tune GPT/LLM Agentic AI Bots.

Implement backend logic using Node.js or Python.

Integrate bots with APIs, databases, and internal systems.

Collaborate with product, engineering teams and other Stakeholders.

Analyze performance data and improve bot effectiveness.

What you bring

• 3-5 years working with chatbot or voice platforms.
• Solid coding skills in Python or Node.JS (basic scripts or backend logic).
• Familiary with NLU/NLP concepts (eg. intents, entities).
• Ability to train/test models and evaluate bot accuracy.
• Degree in Computer Science, Software Engineering or related field.

What we offer

• We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad.
• We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location).
• From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.
• Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach.

About Allianz Technology

With its headquarters in Munich, Germany, Allianz Technology is Allianz's global IT service provider and delivers IT solutions that drive the group's digitalization. With more than 11,000 employees in over 20 countries around the world, Allianz Technology is tasked to run, optimize, transform, and innovate the infrastructure, applications, and services together with Allianz companies to co-create the best customer experience.

We service the entire spectrum of digitalization – from one of the industry's largest IT infrastructure projects that spans data centres, networks, and security, to application platforms ranging from workplace services to digital interaction.

In short: We deliver comprehensive end-to-end IT solutions for Allianz in the digital age. We are the backbone of Allianz.

Find us at:

D&I statement

Allianz Technology is proud to be an equal opportunity employer that embraces diversity and commits itself to creating an inclusive work environment for all. We welcome all people, regardless of e.g., gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life. After all, our greatest strength as a company is rooted in the diversity of skills, experiences, and backgrounds that our employees bring.

Join us. Let´s care for tomorrow.

You. IT.

To Recruitment Agencies:

Allianz Technology has an in-house recruitment team that sources great candidates directly. Therefore, Allianz Technology does not accept unsolicited resumes from agencies or search firm recruiters.

When we do work with recruitment agencies, that engagement is formalized by a contract. Fees will only be paid when there is a contract in place. Without a contract in place, we will not accept invoices on unsolicited resumes, even if the candidate was ultimately employed by Allianz.

67577 | IT & Tech Engineering | Professional | Non-Executive | Allianz Technology | Full-Time | Permanent

Overview

Project Management Specialist

About the Role :

We are seeking a seasoned Project Management Specialist to lead our AI and Contact Center technology projects. As the main point of contact for enterprise clients, you will be responsible for delivering Conversational AI and Contact Center solutions that meet our high standards.

This is a customer-facing role with regular travel (approx. 50%) to client sites across Spain and Europe.

• Lead end-to-end delivery of AI and contact center technology projects.
• Manage project scope, timelines, budgets, and resources.
• Collaborate with clients to gather functional and non-functional requirements.
• Develop and maintain project deliverables (plans, schedules, risk assessments, reports).
• Coordinate cross-functional teams, subcontractors, and technology partners.
• Present project outcomes to stakeholders, providing recommendations and insights.

8+ years of experience in project / program management

We are revolutionizing conversational AI, enabling businesses to engage with customers at scale across multiple channels.

Our team of innovators brings unique perspectives to evolving communication journeys. We focus on hybrid experiences combining automation and human interactions.

We are shaping the future of intelligent customer interactions through scalable and impactful solutions.

• Key skills:
• - Conversational AI
• - Intelligent interactions
• - Automation
• - Human experience

We are looking for someone with good Business Analyst experience, effective communication, ability to manage stakeholders with proven experience in Conversational AI to join our Digital Experiences Tech product team.

Position Snapshot:

• Location : Esplugues de Llobregat (Barcelona, Spain)
• Type of Contract : Permanent (local contract)
• Function and Stream : IT – IT Marketing, Sales & eBusiness
• Type of work : Hybrid
• Work Language: Fluent Business English

The role:

As a Conversational AI Senior Business Analyst, you will act as a bridge between the Digital Experiences Tech Product Group and the business stakeholders.

Your role involves understanding the opportunities and challenges faced by Nestlé brands and consumers, advising on optimal solutions for Conversational AI technologies, and translating business strategies into project requirements.

What you’ll do:

• Collaboration with Stakeholders : Partner with stakeholders to gather, analyze, and document business requirements, translating them into specifications for the Conversational AI product portfolio.
• Business Scenario Design : Design business scenarios and use cases while ensuring that product features align with stakeholder demands and add value to Digital Experiences.
• Product Activation Support : Support product onboarding and activation processes, assist testing teams with test plans, and lead acceptance testing reviews to achieve solution sign-off.
• Success Tracking and Compliance : Track success factors and best practices from Digital Experiences initiatives, ensuring security and compliance requirements are integrated into solution design while influencing business leaders in decision-making.

We offer you:

We offer more than just a job. We put people first and inspire you to become the best version of yourself.

• Great benefits including salary and a comprehensive social benefits package. We have one of the best pension plans on the market, as well as flexible remuneration with tax advantages: health insurance, restaurant card, mobility plan, etc.

• Personal and professional growth through ongoing training and constant career opportunities reflecting our conviction that people are our most important asset.

• Hybrid working environment with flexible working scheme. Our state-of-the-art campus is dog friendly and equipped with a medical center, canteen and areas to co-create network and chill!

• Recreation activities such as yoga, Pilates, etc. and a wide range of volunteering activities.

Join our global team of IT professionals at Nestlé, driving daily innovation and leveraging cutting-edge technologies to address digital opportunities. Grow professionally in a dynamic and impactful environment, collaborating with business partners worldwide to deliver integrated technology solutions!

What will make you a great fit?

• Bachelor’s or master’s degree in computer science, information systems, or related studies.
• 7+ years of experience as Business Analyst in Conversational AI, with good understanding of business complexity and ability to translate it into IT requirements.
• Experience on project management, agile methodologies and management of solution delivery at scale.
• Strong stakeholder management skills
• Effective communication at different level in the organization and in English, and ability to influence.

Bonus Points If You:

• Have experience in Immersive, IoT, Mobile Apps would be nice to have.

Not a 100% match? No worries! Nestlé supports your personal growth with customized development solutions.

What you can expect in your application journey:

1. Hit apply and enter our job portal.

2. Submit your application with your CV.

3. We will contact relevant applicants.

4. Interviews (HR, Hiring team and stakeholders).

5. Feedback.

6. We make an offer.

7. Location dependent checks and pre-onboarding.

8. First working day.

About Nestlé:

We are Nestlé, the largest food and beverage company with brands including KitKat, Nescafé, Maggi, Purina, among many others. We are approximately 275,000 employees strong, motivated by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. We have an expansive presence, with 344 factories in 77 countries. Want to learn more? Visit us at .

We encourage the diversity of applicants across gender, age, ethnicity, nationality, sexual orientation, social background, religion or belief and disability.

About the Role

We are seeking an Engagement Leader / Delivery Project Manager to join our team in Spain. In this role, you will act as the main point of contact for enterprise clients, leading the delivery of Conversational AI and Contact Center technology projects . You will leverage your strong technical background and project management expertise to ensure successful project outcomes, while building long-term client relationships.

This is a customer-facing role with regular travel (approx. 50%) to client sites across Spain and Europe.

Key Responsibilities

• Lead end-to-end delivery of AI and contact center technology projects.
• Manage project scope, timelines, budgets, and resources.
• Collaborate with clients to gather functional and non-functional requirements.
• Develop and maintain project deliverables (plans, schedules, risk assessments, reports).
• Coordinate cross-functional teams, subcontractors, and technology partners.
• Present project outcomes to stakeholders, providing recommendations and insights.
• Act as a trusted advisor, building strong relationships with client executives.

Requirements

• 8+ years of experience in project/program management, account management, or professional services.
• Proven experience leading technology delivery projects (ideally contact center, AI, analytics, or customer engagement).
• Strong knowledge of project management methodologies (PMP, Prince2, ITIL, Agile, Scrum or equivalent).
• Experience in customer-facing roles with excellent presentation and communication skills.
• Technical knowledge of APIs, integrations, analytics, IVR, voice systems .
• Fluent in English (C1 level or above); Spanish is a plus.
• Willingness to travel up to 50% of the time.

Nice to Have

• Experience with Conversational AI, Speech Analytics, Agent Assist, or Contact Center platforms .
• Previous experience in consultancy or system integrators delivering AI/Voice solutions.

What We Offer

• Opportunity to work on cutting-edge Conversational AI and Generative AI solutions .
• Dynamic and international environment.
• Professional development and certification support.
• Competitive salary package + travel allowance.

About the Role

We are seeking an Engagement Leader / Delivery Project Manager to join our team in Spain. In this role, you will act as the main point of contact for enterprise clients, leading the delivery of Conversational AI and Contact Center technology projects . You will leverage your strong technical background and project management expertise to ensure successful project outcomes, while building long-term client relationships.

This is a customer-facing role with regular travel (approx. 50%) to client sites across Spain and Europe.

Key Responsibilities

• Lead end-to-end delivery of AI and contact center technology projects.
• Manage project scope, timelines, budgets, and resources.
• Collaborate with clients to gather functional and non-functional requirements.
• Develop and maintain project deliverables (plans, schedules, risk assessments, reports).
• Coordinate cross-functional teams, subcontractors, and technology partners.
• Present project outcomes to stakeholders, providing recommendations and insights.
• Act as a trusted advisor, building strong relationships with client executives.

Requirements

• 8+ years of experience in project/program management, account management, or professional services.
• Proven experience leading technology delivery projects (ideally contact center, AI, analytics, or customer engagement).
• Strong knowledge of project management methodologies (PMP, Prince2, ITIL, Agile, Scrum or equivalent).
• Experience in customer-facing roles with excellent presentation and communication skills.
• Technical knowledge of APIs, integrations, analytics, IVR, voice systems .
• Fluent in English (C1 level or above); Spanish is a plus.
• Willingness to travel up to 50% of the time.

Nice to Have

• Experience with Conversational AI, Speech Analytics, Agent Assist, or Contact Center platforms .
• Previous experience in consultancy or system integrators delivering AI/Voice solutions.

What We Offer

• Opportunity to work on cutting-edge Conversational AI and Generative AI solutions .
• Dynamic and international environment.
• Professional development and certification support.
• Competitive salary package + travel allowance.

Overview

Social Discovery Group (SDG) is the 3rd largest social discovery company in the world, uniting 60+ brands with 500 million users. We solve the problems of loneliness, isolation, and disconnection by transforming virtual intimacy into the new normal. Our portfolio includes online communication platforms focusing on AI, game mechanics, and video streaming - Dating.Com, DateMyAge, Cupid Media, Dil Mil, Kiseki, and others.

SDG invests in IT startups around the world. Our investments include Open AI, Patreon, Flo, Clubhouse, Woebot, Flure, Astry, Coursera, Academia.Edu, and many others.

We bring together a team of like-minded people and IT professionals specializing in the creation and development of globally impactful social discovery products. Our international team of 1200 professionals and digital nomads works all over the world.

Our teams of digital nomads work remotely from Cyprus, Malta, the USA, Armenia, Georgia, Kazakhstan, Montenegro, Poland, Latvia, Serbia, Spain, Portugal, UAE, Israel, Turkey, Thailand, Indonesia, Japan, Hong Kong, Australia and many other locations.

In August 2024, we achieved Great Place to Work US Certification! This achievement reflects our core belief that a truly exceptional workplace is built on trust, pride, and camaraderie—not just great perks.

We are looking for a Product Owner to lead our innovative AI product - TheOne.

• identifying product growth opportunities
• formulating hypotheses and creating the roadmap
• managing requirements for hypothesis implementation
• overseeing delivery
• analyzing experiment results
• operational management of the department's activities

• experience in scaling AI products
• ability to formulate hypotheses and requirements for their implementation
• ability to manage development teams
• ability to validate hypothesis results
• ability to conduct product research (both quantitative and qualitative)
• ability to communicate effectively with designers, analysts, and development teams
• ability to work with metrics and identify product growth opportunities
• fluent Russian

• REMOTE OPPORTUNITY to work full time;
• Vacation 28 calendar days per year;
• 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
• Bonuses up to $5000 for recommending successful applicants for positions in the company;

Overview

Social Discovery Group (SDG) is the 3rd largest social discovery company in the world, uniting 60+ brands with 500 million users. We solve the problems of loneliness, isolation, and disconnection by transforming virtual intimacy into the new normal. Our portfolio includes online communication platforms focusing on AI, game mechanics, and video streaming - Dating.com, DateMyAge, Cupid Media, Dil Mil, Kiseki, and others.

SDG invests in IT startups around the world. Our investments include Open AI, Patreon, Flo, Clubhouse, Woebot, Flure, Astry, Coursera, Academia. edu, and many others.

We bring together a team of like-minded people and IT professionals specializing in the creation and development of globally impactful social discovery products. Our international team of 1200 professionals and digital nomads works all over the world.

Our teams of digital nomads work remotely from Cyprus, Malta, the USA, Armenia, Georgia, Kazakhstan, Montenegro, Poland, Latvia, Serbia, Spain, Portugal, UAE, Israel, Turkey, Thailand, Indonesia, Japan, Hong Kong, Australia and many other locations.

In August 2024, we achieved Great Place to Work US Certification! This achievement reflects our core belief that a truly exceptional workplace is built on trust, pride, and camaraderie—not just great perks.

• identifying product growth opportunities
• formulating hypotheses and creating the roadmap
• managing requirements for hypothesis implementation
• analyzing experiment results
• operational management of the department's activities

• experience in scaling AI products
• ability to formulate hypotheses and requirements for their implementation
• ability to manage development teams
• ability to validate hypothesis results
• ability to conduct product research (both quantitative and qualitative)
• ability to communicate effectively with designers, analysts, and development teams
• ability to work with metrics and identify product growth opportunities
• fluent Russian

• REMOTE OPPORTUNITY to work full time;
• Vacation 28 calendar days per year;
• 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
• Bonuses up to $5000 for recommending successful applicants for positions in the company;