78 Ofertas de Chatbots en España

Conversational AI Developer

Barcelona, Catalonia SEREM Consultoría Empresarial

Ayer

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

Overview

Buscamos un Conversational AI Developer con experiencia en el desarrollo de asistentes conversacionales para incorporarse a un proyecto en el sector seguros. La persona seleccionada participará en el diseño, desarrollo e implementación de soluciones basadas en IA conversacional, trabajando con tecnologías punteras y en un entorno colaborativo.

Responsibilities
  • Desarrollo de asistentes conversacionales en Java, Python o JavaScript.
  • Configuración e integración de plataformas de Conversational AI (Dialogflow, LUIS, Azure AI Foundry, Cognigy, etc.).
  • Participación en el ciclo completo de desarrollo: análisis, diseño, implementación y pruebas.
  • Colaboración con equipos multidisciplinares para integrar los asistentes en diferentes entornos.
Requisitos mínimos
  • Experiencia mínima de 2-3 años en desarrollo de software.
  • Experiencia en proyectos de Conversational AI / chatbots.
  • Conocimiento de plataformas Conversational AI (Dialogflow, LUIS, Azure AI Foundry, Cognigy).
  • Experiencia en desarrollo con NodeJS, React, Angular, Python o Java.
  • Inglés mínimo B2.
Requisitos deseables
  • Conocimiento en Cognigy.
  • Experiencia en sector seguros.
Se ofrece
  • Proyecto estable
  • Horario de oficina con entrada y salida flexible.
  • Ubicación: España, preferencia Barcelona.

Fomentamos un ambiente de trabajo multicultural e inclusivo, no discriminamos por edad, género o creencias, y ofrecemos igualdad de oportunidades a todo el personal. Desarrollamos nuestras actividades bajo los principios del cuidado del medio ambiente, la sostenibilidad y la responsabilidad social corporativa, colaborando en proyectos de reforestación y sostenibilidad. Apoyamos los 10 principios del Pacto Mundial y los 17 Objetivos de Desarrollo Sostenible, en materia de derechos humanos, condiciones laborales, medio ambiente y anticorrupción. Los procesos de reclutamiento se desarrollan bajo altos estándares de calidad, definiendo la incorporación en base a la experiencia y habilidades del candidato. Somos una empresa española líder en servicios tecnológicos y atracción del talento presente en el mercado desde 1995. Contamos con más de 600 empleados en proyectos tanto nacionales como internacionales.

#J-18808-Ljbffr
Lo sentimos, este trabajo no está disponible en su región

Conversational AI Developer

Barcelona, Catalonia SEREM Consultoría Empresarial

Publicado hace 4 días

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

Overview

Buscamos un Conversational AI Developer con experiencia en el desarrollo de asistentes conversacionales para incorporarse a un proyecto en el sector seguros. La persona seleccionada participará en el diseño, desarrollo e implementación de soluciones basadas en IA conversacional, trabajando con tecnologías punteras y en un entorno colaborativo.

Funciones
  • Desarrollo de asistentes conversacionales en Java, Python o JavaScript.
  • Configuración e integración de plataformas de Conversational AI (Dialogflow, LUIS, Azure AI Foundry, Cognigy, etc.).
  • Participación en el ciclo completo de desarrollo: análisis, diseño, implementación y pruebas.
  • Colaboración con equipos multidisciplinares para integrar los asistentes en diferentes entornos.
Requisitos mínimos
  • Experiencia mínima de 2-3 años en desarrollo de software.
  • Experiencia en proyectos de Conversational AI / chatbots.
  • Conocimiento de plataformas Conversational AI (Dialogflow, LUIS, Azure AI Foundry, Cognigy).
  • Experiencia en desarrollo con NodeJS, React, Angular, Python o Java.
  • Inglés mínimo B2.
Requisitos deseables
  • Conocimiento en Cognigy.
  • Experiencia en sector seguros.
Se ofrece
  • Proyecto estable
  • Horario de oficina con entrada y salida flexible.
  • Ubicación: España, preferencia Barcelona.

Fomentamos un ambiente de trabajo multicultural e inclusivo, no discriminamos por edad, género o creencias así como ofrecemos igualdad de oportunidades a todo el personal.

Desarrollamos nuestras actividades bajo los principios del cuidado del medioambiente, la sostenibilidad y la responsabilidad social corporativa colaborando en proyectos de reforestación y sostenibilidad.

Apoyamos los 10 principios del Pacto Mundial y los 17 Objetivos de Desarrollo Sostenible, en materia de derechos humanos, condiciones laborales, medio ambiente y anticorrupción.

Los procesos de reclutamiento se desarrollan bajo altos estándares de calidad definiendo la incorporación en base a la experiencia y habilidades del candidato.

Somos una empresa española líder en servicios tecnológicos y atracción del talento presente en el mercado desde 1995. Contamos con más de 600 empleados en proyectos tanto nacionales como internacionales en sector.

Chatbots, Python, Node, Java

#J-18808-Ljbffr
Lo sentimos, este trabajo no está disponible en su región

Conversational AI Solution Specialist

Madrid, Madrid AP Solutions GmbH Branch in Czech Republ

Publicado hace 8 días

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

Overview

Conversational AI Solution Specialist

The Conversational AI Solution Specialist is responsible for the seamless operation and performance enhancement of dedicated CAI solutions within an assigned BU. Alongside these operational duties, they play a crucial role in facilitating the roll-out of new CAI solutions, troubleshooting, risk mitigation, and providing first-line support for Incident and Bug resolution.

What you do
  • Facilitate identification of new CAI solutions by consulting on local requirements, specifications, and limitations.
  • Conduct initial analysis for potential solution improvements.
  • Secure stakeholder buy-in through collection of necessary approvals.
  • Prepare successful CAI solution roll-out with actions including privacy impact assessments, customer journey gap assessment, and solution requirements document updates.
  • Execute localization and configuration of provided global CAI assets as per defined local CAI solution requirements.
  • Set up NLU structure, ensuring optimized intent recognition of the CAI solution.
  • Perform CAI solution staging and deployment following best practices and quality standards.
  • Prepare and conduct functional testing and UAT and generate insightful results.
  • Conduct regular performance testing and monitoring of CAI solutions, engaging in a continuous improvement and enhancement process.
  • Adjust global set of KPIs for CAI analytics to local requirements, implement and test local KPIs and regularly review them for accuracy and reliability.
  • Adhere to globally defined technical standards and best practices.
  • Execute local access management and support infrastructure upgrades & testing.
  • Ensure and regularly update the local Solution Design Document (SDD) for compliance and relevance.
  • Execute project management tasks for CAI solution roll-outs, including defining project timeline, milestones, deliverables, and responsibilities.
  • Collaborate with CAI Regional Lead in hosting approval meetings and conducting the Go-Live process.
  • Open incidents with all priority levels as needed using provided templates and documentation, supporting resolution when required.
What you bring
  • Basic understanding of Conversational AI frameworks and technologies like STT, TTS, SSML and NLP.
  • Demonstrated successful track record in working with a Conversational AI software, such as Cognigy.
  • Good understanding of business environment and business processes.
  • High problem solution competencies, including analytical mindset and skills to analyze CAI solutions und underlying business processes to derive potential improvements.
  • Knowledge in programming languages like JavaScript or Python beneficial.
  • Experience in working in multicultural and diverse teams.
  • Proven experience and knowledge of IT organizations and teams.
  • Good coordination & communication skills
  • Proficient in English, with strong verbal and written communication skills.
  • Experience in agile methodologies and usage of state-of-the-art project management tools.
What we offer

Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey. We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.

80177 | Operations | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.

Join us. Let's care for tomorrow.

#J-18808-Ljbffr
Lo sentimos, este trabajo no está disponible en su región

Conversational AI Project Lead

Madrid, Madrid beBeeConversational

Hoy

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

Lead Conversational AI Projects

We seek a skilled professional to lead end-to-end delivery of AI and contact center technology projects in Spain.

  • The ideal candidate will have 8+ years of experience in project/program management, account management, or professional services.
  • A proven track record of leading technology delivery projects is essential.

About the Role:

This customer-facing role involves regular travel (50%) to client sites.

Key Responsibilities:

  • Manage project scope, timelines, budgets, and resources.
  • Collaborate with clients to gather requirements.
  • Develop and maintain project deliverables.
  • Coordinate cross-functional teams.
  • Present project outcomes to stakeholders.

Requirements:

  • Strong knowledge of project management methodologies.
  • Excellent presentation and communication skills are required.
  • Technical knowledge of APIs, integrations, analytics, IVR, voice systems is essential.
  • Fluent English; Spanish is a plus.
  • Willingness to travel up to 50% of the time.

Nice to Have:

  • Experience with Conversational AI, Speech Analytics, Agent Assist, or Contact Center platforms would be beneficial.

What We Offer:

  • Opportunity to work on cutting-edge Conversational AI and Generative AI solutions.
  • Dynamic and international environment.
  • Professional development and certification support.

Lo sentimos, este trabajo no está disponible en su región

Innovation & Conversational AI Expert

Barcelona, Catalonia Sanofi

Hoy

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

About The Job
We are a passionate team of Digital Risk Advisors (DRA), specializing in the ERP/iSHIFT landscape. Our mission is to drive Digital Risk Management & Compliance to safeguard patient safety and foster the growth of Sanofi. One of our key drivers is to partner with product teams to provide strategic guidance and expertise across multiple risk domains. By assisting teams in navigating the risk and compliance environment, you play a pivotal role in ensuring the safety of both Sanofi and its patients.

Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. Ready? As Risk Advisory Expert – ERP within our (Digital Risk & Compliance), your responsibilities include assisting product teams in the execution of risk profiles, implementing controls, developing risk management and action plans across various risk and compliance areas, and supporting audit, inspection, and assurance activities.

We are seeking an experienced Technical Leader to spearhead our conversational AI / emerging technology initiatives and drive the strategic evolution of our conversational AI capabilities.

This role combines hands-on technical leadership with strategic planning, requiring someone who can architect robust solutions while mentoring development teams.

The successful candidate will serve as the primary technical authority for our chatbot / innovation ecosystem, ensuring platform scalability, reliability, and continuous innovation.

You will work closely with cross-functional teams to translate business requirements into technical solutions and drive the adoption of our platform.

He will also drive continuous innovation across multiple technologies including IBM Watson, GenAI, and LLMs.

  • Main Responsibilities:
  • Serve as Technical Lead for the Chatbot platforms, driving architecture decisions and technical strategy
  • Lead and oversee platform evolutions and improvements for conversational AI systems
  • Manage of innovative proof-of-concepts and prototypes, using emerging technologies including GenAI and LLMs
  • Provide technical mentorship and coaching to developers
  • Act as the escalation point for L2/L3 support teams on complex technical issues
  • Support technical incubation and team upskilling for transition from POC to project
  • Evaluate new technologies and frameworks to determine their potential business value
  • Participate actively in business case creation and technical feasibility assessment
  • Experience / Knowledge
  • 8+ years of software development experience with at least 3 years in a technical leadership role
  • Proven track record in AI/Chatbot development (IBM Watson expertise)
  • Experience with NLP concepts, machine learning techniques, and conversation design principles
  • Strong expertise in multiple programming languages, particularly Python and JavaScript
  • Frontend experience with frameworks like and
  • Backend experience with and cloud platforms (IBM Cloud, AWS, Azure)
  • Integration expertise (REST API, OData, SOAP protocols, SQL and database management)
  • Experience with enterprise systems integration (ServiceNow, Concur, Workday, COUPA) is a plus
  • Experience with AI & ML, LLM, GenAI technologies and applications
  • Experience with data consolidation and cleaning
  • Project management capabilities
  • Professional English proficiency (both written and verbal)
  • Skills
  • Excellent communication and leadership abilities
  • Ability to bridge technical and business requirements
  • Strong problem-solving and analytical skills
  • Innovation mindset with practical implementation focus
  • Qualification
  • Bachelor's or master's degree in computer science, Software Engineering, Artificial Intelligence or related field
  • IBM Watson & Cloud Certifications are a plus

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Pursue
Progress
.
Discover
Extraordinary
.

Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what's never-been-done-before. You'll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people's lives? Let's Pursue Progress and Discover Extraordinary – together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law.

Lo sentimos, este trabajo no está disponible en su región

Conversational AI Solution Specialist

Madrid, Madrid AP Solutions GmbH Branch in Czech Republ

Publicado hace 7 días

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

Overview

Conversational AI Solution Specialist

The Conversational AI Solution Specialist is responsible for the seamless operation and performance enhancement of dedicated CAI solutions within an assigned BU. Alongside these operational duties, they play a crucial role in facilitating the roll-out of new CAI solutions, troubleshooting, risk mitigation, and providing first-line support for Incident and Bug resolution.

What you do
  • Facilitate identification of new CAI solutions by consulting on local requirements, specifications, and limitations.
  • Conduct initial analysis for potential solution improvements.
  • Secure stakeholder buy-in through collection of necessary approvals.
  • Prepare successful CAI solution roll-out with actions including privacy impact assessments, customer journey gap assessment, and solution requirements document updates.
  • Execute localization and configuration of provided global CAI assets as per defined local CAI solution requirements.
  • Set up NLU structure, ensuring optimized intent recognition of the CAI solution.
  • Perform CAI solution staging and deployment following best practices and quality standards.
  • Prepare and conduct functional testing and UAT and generate insightful results.
  • Conduct regular performance testing and monitoring of CAI solutions, engaging in a continuous improvement and enhancement process.
  • Adjust global set of KPIs for CAI analytics to local requirements, implement and test local KPIs and regularly review them for accuracy and reliability.
  • Adhere to globally defined technical standards and best practices.
  • Execute local access management and support infrastructure upgrades & testing.
  • Ensure and regularly update the local Solution Design Document (SDD) for compliance and relevance.
  • Execute project management tasks for CAI solution roll-outs, including defining project timeline, milestones, deliverables, and responsibilities.
  • Collaborate with CAI Regional Lead in hosting approval meetings and conducting the Go-Live process.
  • Open incidents with all priority levels as needed using provided templates and documentation, supporting resolution when required.
What you bring
  • Basic understanding of Conversational AI frameworks and technologies like STT, TTS, SSML and NLP.
  • Demonstrated successful track record in working with a Conversational AI software, such as Cognigy.
  • Good understanding of business environment and business processes.
  • High problem solution competencies, including analytical mindset and skills to analyze CAI solutions und underlying business processes to derive potential improvements.
  • Knowledge in programming languages like JavaScript or Python beneficial.
  • Experience in working in multicultural and diverse teams.
  • Proven experience and knowledge of IT organizations and teams.
  • Good coordination & communication skills
  • Proficient in English, with strong verbal and written communication skills.
  • Experience in agile methodologies and usage of state-of-the-art project management tools.
What we offer

Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey. We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.

80177 | Operations | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.

Join us. Let's care for tomorrow.

#J-18808-Ljbffr
Lo sentimos, este trabajo no está disponible en su región

Conversational AI Solution Specialist

Madrid, Madrid AP Solutions GmbH Branch in Czech Republ

Hoy

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

Overview

Conversational AI Solution Specialist

The Conversational AI Solution Specialist is responsible for the seamless operation and performance enhancement of dedicated CAI solutions within an assigned BU. Alongside these operational duties, they play a crucial role in facilitating the roll-out of new CAI solutions, troubleshooting, risk mitigation, and providing first-line support for Incident and Bug resolution.

What you do
  • Facilitate identification of new CAI solutions by consulting on local requirements, specifications, and limitations.
  • Conduct initial analysis for potential solution improvements.
  • Secure stakeholder buy-in through collection of necessary approvals.
  • Prepare successful CAI solution roll-out with actions including privacy impact assessments, customer journey gap assessment, and solution requirements document updates.
  • Execute localization and configuration of provided global CAI assets as per defined local CAI solution requirements.
  • Set up NLU structure, ensuring optimized intent recognition of the CAI solution.
  • Perform CAI solution staging and deployment following best practices and quality standards.
  • Prepare and conduct functional testing and UAT and generate insightful results.
  • Conduct regular performance testing and monitoring of CAI solutions, engaging in a continuous improvement and enhancement process.
  • Adjust global set of KPIs for CAI analytics to local requirements, implement and test local KPIs and regularly review them for accuracy and reliability.
  • Adhere to globally defined technical standards and best practices.
  • Execute local access management and support infrastructure upgrades & testing.
  • Ensure and regularly update the local Solution Design Document (SDD) for compliance and relevance.
  • Execute project management tasks for CAI solution roll-outs, including defining project timeline, milestones, deliverables, and responsibilities.
  • Collaborate with CAI Regional Lead in hosting approval meetings and conducting the Go-Live process.
  • Open incidents with all priority levels as needed using provided templates and documentation, supporting resolution when required.
What you bring
  • Basic understanding of Conversational AI frameworks and technologies like STT, TTS, SSML and NLP.
  • Demonstrated successful track record in working with a Conversational AI software, such as Cognigy.
  • Good understanding of business environment and business processes.
  • High problem solution competencies, including analytical mindset and skills to analyze CAI solutions und underlying business processes to derive potential improvements.
  • Knowledge in programming languages like JavaScript or Python beneficial.
  • Experience in working in multicultural and diverse teams.
  • Proven experience and knowledge of IT organizations and teams.
  • Good coordination & communication skills
  • Proficient in English, with strong verbal and written communication skills.
  • Experience in agile methodologies and usage of state-of-the-art project management tools.
What we offer

Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey. We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.

80177 | Operations | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.

Join us. Let's care for tomorrow.

#J-18808-Ljbffr
Lo sentimos, este trabajo no está disponible en su región
Sé el primero en saberlo

Acerca de lo último Chatbots Empleos en España !

Conversational AI Solution Specialist

Madrid, Madrid AP Solutions GmbH Branch in Czech Republ

Hoy

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

Overview

Conversational AI Solution Specialist

The Conversational AI Solution Specialist is responsible for the seamless operation and performance enhancement of dedicated CAI solutions within an assigned BU. Alongside these operational duties, they play a crucial role in facilitating the roll-out of new CAI solutions, troubleshooting, risk mitigation, and providing first-line support for Incident and Bug resolution.

What you do
  • Facilitate identification of new CAI solutions by consulting on local requirements, specifications, and limitations.
  • Conduct initial analysis for potential solution improvements.
  • Secure stakeholder buy-in through collection of necessary approvals.
  • Prepare successful CAI solution roll-out with actions including privacy impact assessments, customer journey gap assessment, and solution requirements document updates.
  • Execute localization and configuration of provided global CAI assets as per defined local CAI solution requirements.
  • Set up NLU structure, ensuring optimized intent recognition of the CAI solution.
  • Perform CAI solution staging and deployment following best practices and quality standards.
  • Prepare and conduct functional testing and UAT and generate insightful results.
  • Conduct regular performance testing and monitoring of CAI solutions, engaging in a continuous improvement and enhancement process.
  • Adjust global set of KPIs for CAI analytics to local requirements, implement and test local KPIs and regularly review them for accuracy and reliability.
  • Adhere to globally defined technical standards and best practices.
  • Execute local access management and support infrastructure upgrades & testing.
  • Ensure and regularly update the local Solution Design Document (SDD) for compliance and relevance.
  • Execute project management tasks for CAI solution roll-outs, including defining project timeline, milestones, deliverables, and responsibilities.
  • Collaborate with CAI Regional Lead in hosting approval meetings and conducting the Go-Live process.
  • Open incidents with all priority levels as needed using provided templates and documentation, supporting resolution when required.
What you bring
  • Basic understanding of Conversational AI frameworks and technologies like STT, TTS, SSML and NLP.
  • Demonstrated successful track record in working with a Conversational AI software, such as Cognigy.
  • Good understanding of business environment and business processes.
  • High problem solution competencies, including analytical mindset and skills to analyze CAI solutions und underlying business processes to derive potential improvements.
  • Knowledge in programming languages like JavaScript or Python beneficial.
  • Experience in working in multicultural and diverse teams.
  • Proven experience and knowledge of IT organizations and teams.
  • Good coordination & communication skills
  • Proficient in English, with strong verbal and written communication skills.
  • Experience in agile methodologies and usage of state-of-the-art project management tools.
What we offer

Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey. We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.

80177 | Operations | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.

Join us. Let's care for tomorrow.

#J-18808-Ljbffr
Lo sentimos, este trabajo no está disponible en su región

Conversational AI Solution Specialist

Madrid, Madrid AP Solutions GmbH Branch in Czech Republ

Hoy

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

Overview Conversational AI Solution Specialist
The Conversational AI Solution Specialist is responsible for the seamless operation and performance enhancement of dedicated CAI solutions within an assigned BU. Alongside these operational duties, they play a crucial role in facilitating the roll-out of new CAI solutions, troubleshooting, risk mitigation, and providing first-line support for Incident and Bug resolution.
What you do Facilitate identification of new CAI solutions by consulting on local requirements, specifications, and limitations.
Conduct initial analysis for potential solution improvements.
Secure stakeholder buy-in through collection of necessary approvals.
Prepare successful CAI solution roll-out with actions including privacy impact assessments, customer journey gap assessment, and solution requirements document updates.
Execute localization and configuration of provided global CAI assets as per defined local CAI solution requirements.
Set up NLU structure, ensuring optimized intent recognition of the CAI solution.
Perform CAI solution staging and deployment following best practices and quality standards.
Prepare and conduct functional testing and UAT and generate insightful results.
Conduct regular performance testing and monitoring of CAI solutions, engaging in a continuous improvement and enhancement process.
Adjust global set of KPIs for CAI analytics to local requirements, implement and test local KPIs and regularly review them for accuracy and reliability.
Adhere to globally defined technical standards and best practices.
Execute local access management and support infrastructure upgrades & testing.
Ensure and regularly update the local Solution Design Document (SDD) for compliance and relevance.
Execute project management tasks for CAI solution roll-outs, including defining project timeline, milestones, deliverables, and responsibilities.
Collaborate with CAI Regional Lead in hosting approval meetings and conducting the Go-Live process.
Open incidents with all priority levels as needed using provided templates and documentation, supporting resolution when required.
What you bring Basic understanding of Conversational AI frameworks and technologies like STT, TTS, SSML and NLP.
Demonstrated successful track record in working with a Conversational AI software, such as Cognigy.
Good understanding of business environment and business processes.
High problem solution competencies, including analytical mindset and skills to analyze CAI solutions und underlying business processes to derive potential improvements.
Knowledge in programming languages like JavaScript or Python beneficial.
Experience in working in multicultural and diverse teams.
Proven experience and knowledge of IT organizations and teams.
Good coordination & communication skills
Proficient in English, with strong verbal and written communication skills.
Experience in agile methodologies and usage of state-of-the-art project management tools.
What we offer Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey. We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.
80177 | Operations | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Join us. Let's care for tomorrow.

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Java Engineer / Conversational AI Developer

Omilia

Ayer

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Descripción Del Trabajo

Overview

We are seeking a Conversational AI Application Developer with Java expertise to help evolve and maintain Omilia’s state-of-the-art Drive-Thru AI solution for Quick Serve Restaurants. You will be part of a talented software engineering team that delivers the latest in Conversational AI and Virtual Agent technologies, bringing advanced voice and chat-driven solutions to enterprises across the world.

As part of that team, you will be trained on Omilia’s Conversational AI platform and gain an under-the-hood understanding of all technologies involved in enabling conversational, omni-channel human-system interactions.

The successful candidate will contribute to the design and development of production-grade conversational AI systems, using Omilia’s technology suite. Tasks and responsibilities include :

Responsibilities
  • Sustaining, improving, and implementing new features for our tools written in Java.
  • Consistently producing well-designed, testable, and efficient code.
  • Preparing and producing releases of software components.
  • Working with the customer to analyse and understand business requirements.
  • Developing the application logic in line with established usability principles and business requirements.
  • Analyzing real-life human-system dialogs, assessing the overall system performance, and identifying improvement opportunities.
  • Implementing and testing the semantic models and the conversation flow, using both machine learning and rule-based techniques.
  • Integrating Omilia’s applications with the client’s systems (Web Services, Databases, etc).
Requirements
  • Academic Degree in Computer Science, Computational Linguistics, Natural Language Processing, related field or equivalent experience.
  • At least 1 year of experience as a Java Developer.
  • Knowledge of Java 17.
  • Excellent command of spoken and written English.
  • Excellent communication skills; customer-facing.
  • Ambition, enthusiasm and eagerness to learn, aptitude for analytical and creative thinking, with sharp attention to detail.
  • Well organized for both team and / or solo assignments.
  • Accountable within demanding deadlines.
Nice to have
  • Experience with conversational automated dialog systems, either voice- or chat-based.
  • Experience in any other production-level NLU / NLP solutions will also be considered a plus.
  • Experience consuming external systems such as web services (REST and SOAP).
  • Knowledge of bash scripting.
  • Experience in SQL databases
  • Experience with GitLab and CI / CD processes.
  • Experience in Spring Framework
  • Knowledge of Spanish.
Benefits
  • Fixed compensation;
  • Long-term employment with the working days vacation;
  • Development in professional growth (courses, training, etc);
  • Being part of successful cutting-edge technology products that are making a global impact in the service industry;
  • Proficient and fun-to-work-with colleagues;
  • Apple gear.

Omilia is proud to be an equal opportunity employer and is dedicated to fostering a diverse and inclusive workplace. We believe that embracing diversity in all its forms enriches our workplace and drives our collective success. We are committed to creating an environment where everyone feels welcomed, valued, and empowered to contribute their unique perspectives without regard to factors such as race, color, religion, gender, gender identity or expression, sexual orientation, national origin, heredity, disability, age, or veteran status, all eligible candidates will be given consideration for employment.

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