704 Ofertas de Empresas de Contact Center en España

Please apply with your CV in English

Our Mission and who we are

‘To be the world’s most trusted currency partner’

At Lumon, we help individuals and businesses move money across borders - smoothly, securely, and cost-effectively. With operations in 150+ countries and support for over 40 currencies, we combine competitive, bank-beating exchange rates with a personal, human touch.

Whether it’s buying property abroad, managing international business costs, or sending money home, every customer gets access to a dedicated currency specialist - alongside our digital FX platform - for expert support tailored to their needs.

We’re regulated by the FCA and the Central Bank of Ireland, handling billions in transfers each year for over 70,000 private clients and 2,500+ businesses. Backed by Pollen Street Capital, we’re in an exciting phase of growth - scaling across Europe and expanding our tech and services.

Sales & Operations Support Team

The Sales & Operations Team is essential to the growth of Lumon’s Private Division and carries out important tasks to support our international sales teams as well as ensuring the smooth running of each international office.

In a nutshell, you will…

• Ensure the office is open during working hours and ready to receive customers and partners
• Welcome and support in-office visitors and staff in a friendly and professional manner.
• Reach out to customers to obtain or verify documents
• Call clients to verify new onward payment bank details and payment requests
• Assist the local sales team with event planning as needed
• Oversee office management, ensuring smooth daily operations.

You should apply if.

• You have experience in customer service roles
• You are organised, proactive, and thrive in a fast-paced, international environment
• You are fluent in both Spanish and English.
• You have a solid working knowledge of Microsoft Office (especially Excel and Outlook), and are comfortable learning new systems or tools
• You have strong attention to detail and take pride in producing high-quality work, even when juggling multiple tasks
• You're a natural problem solver who enjoys improving processes and making things run more efficiently
• You’re comfortable working both independently and as part of a team, and can communicate effectively with stakeholders at all levels

The interview process

Our interview process involves 4 main stages.

• Up to 30 minutes with our talent team (Call/video)
• 30 minute call with Hiring Manager (Video)
• 30 minute call with Operations Manager (Video)
• Final stage in-person interview with hiring manager or regional sales manager

Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process please reach out if you do have any specific questions.

Do you want to bring your energy to the Arteche Group?

We are looking for a professional to join us as a Customer Support Engineer. In this position, you will play a key role in ensuring quality and reliability in supply, internal processes, and equipment performance by coordinating, implementing, and supervising the necessary activities to guarantee product compliance and continuous improvement. The Customer Support Engineer will report to the Quality Plant Manager within the Excellence area. This position is based at AHIT in Vitoria-Gasteiz.

We are a technology company at the forefront of the electrical sector, pioneering innovation within a culture built on closeness, trust, perseverance, and commitment — our core values. Our purpose is to ensure universal access to clean, efficient, and high-quality energy. Do you share our energy?

Key Responsabilities:

• Lead root cause analysis (RCA) for defective equipment and prepare or oversee technical reports related to customer claims.
• Drive investigations to diagnose equipment failure modes and actively initiate, lead, and contribute to continuous improvement initiatives.
• Supervise and validate repair processes , ensuring timely and effective resolution of customer claims.
• Maintain accurate records of all customer claim information in compliance with internal procedures and guidelines.
• Support incoming inspection activities , ensuring quality standards are met for all received equipment and components.Supervisar y validar el proceso de reparación, garantizando la correcta resolución de las reclamaciones de clientes.

Requirements:

• University degree (higher or intermediate level) with a technical background (e.g., engineering, electrical, physics, chemistry, or similar)
• 5 to 10 years of experience in a similar position
• Advance English

Please apply with your CV in English

Our Mission and who we are

‘To be the world’s most trusted currency partner’

At Lumon, we help individuals and businesses move money across borders - smoothly, securely, and cost-effectively. With operations in 150+ countries and support for over 40 currencies, we combine competitive, bank-beating exchange rates with a personal, human touch.

Whether it’s buying property abroad, managing international business costs, or sending money home, every customer gets access to a dedicated currency specialist - alongside our digital FX platform - for expert support tailored to their needs.

We’re regulated by the FCA and the Central Bank of Ireland, handling billions in transfers each year for over 70,000 private clients and 2,500+ businesses. Backed by Pollen Street Capital, we’re in an exciting phase of growth - scaling across Europe and expanding our tech and services.

Sales & Operations Support Team

The Sales & Operations Team is essential to the growth of Lumon’s Private Division and carries out important tasks to support our international sales teams as well as ensuring the smooth running of each international office.

In a nutshell, you will…

• Ensure the office is open during working hours and ready to receive customers and partners
• Welcome and support in-office visitors and staff in a friendly and professional manner.
• Reach out to customers to obtain or verify documents
• Call clients to verify new onward payment bank details and payment requests
• Assist the local sales team with event planning as needed
• Oversee office management, ensuring smooth daily operations.

You should apply if.

• You have experience in customer service roles
• You are organised, proactive, and thrive in a fast-paced, international environment
• You are fluent in both Spanish and English.
• You have a solid working knowledge of Microsoft Office (especially Excel and Outlook), and are comfortable learning new systems or tools
• You have strong attention to detail and take pride in producing high-quality work, even when juggling multiple tasks
• You're a natural problem solver who enjoys improving processes and making things run more efficiently
• You’re comfortable working both independently and as part of a team, and can communicate effectively with stakeholders at all levels

The interview process

Our interview process involves 4 main stages.

• Up to 30 minutes with our talent team (Call/video)
• 30 minute call with Hiring Manager (Video)
• 30 minute call with Operations Manager (Video)
• Final stage in-person interview with hiring manager or regional sales manager

Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process please reach out if you do have any specific questions.

Do you want to bring your energy to the Arteche Group?

We are looking for a professional to join us as a Customer Support Engineer. In this position, you will play a key role in ensuring quality and reliability in supply, internal processes, and equipment performance by coordinating, implementing, and supervising the necessary activities to guarantee product compliance and continuous improvement. The Customer Support Engineer will report to the Quality Plant Manager within the Excellence area. This position is based at AHIT in Vitoria-Gasteiz.

We are a technology company at the forefront of the electrical sector, pioneering innovation within a culture built on closeness, trust, perseverance, and commitment — our core values. Our purpose is to ensure universal access to clean, efficient, and high-quality energy. Do you share our energy?

Key Responsabilities:

• Lead root cause analysis (RCA) for defective equipment and prepare or oversee technical reports related to customer claims.
• Drive investigations to diagnose equipment failure modes and actively initiate, lead, and contribute to continuous improvement initiatives.
• Supervise and validate repair processes, ensuring timely and effective resolution of customer claims.
• Maintain accurate records of all customer claim information in compliance with internal procedures and guidelines.
• Support incoming inspection activities, ensuring quality standards are met for all received equipment and components.Supervisar y validar el proceso de reparación, garantizando la correcta resolución de las reclamaciones de clientes.

Requirements:

• University degree (higher or intermediate level) with a technical background (e.G., engineering, electrical, physics, chemistry, or similar)
• 5 to 10 years of experience in a similar position
• Advance English

Soft Skills:

• Teamwork
• Analytical and synthesis skills
• Self-discipline
• Decision-making ability
• Proactivity
• Empathy
• Adaptability to change
• Results orientation
• Stress management
• Ability to work under pressure
• Customer orientation

What we offer?

• Permanent contract.
• Flexible working hours and additional benefits to support work-life balance.
• Competitive salary based on the candidate's experience.
• Continuous learning and professional development opportunities.
• Innovative tools and resources to support your work.
• A collaborative and positive team environment — we are a diverse team committed to what we do and how we do it.
• Integration into a dynamic innovation ecosystem, where daily challenges are tackled in an international work setting.

If you want to be part of a prestigious brand with a strong international presence, demonstrate teamwork skills, the ability to drive projects forward, and adaptability to change — don't hesitate, we're waiting for you!"

Position: Customer Support Specialist (German)

Location: Valencia, Spain

Employment type: Full-time

Remuneration: Base salary.

• Communicate with customers through various channels such as phone, email, chat and social media
• Showcase extraordinary communication skills such as listening, empathy and can personalize every customer conversation
• Guide customers with their questions and ensure they are offered the right solution leaving a big smile on their face
• Identify and address customer needs to elevate internally for process improvement
• Ability to work collaboratively within a team as well as independently
• Maintain customer satisfaction and retention through impactful customer experience

• Native in German (C2), both oral and written. Fluent in English (at least B2 level)
• Previous working experience in hospitality or other customer facing roles is a plus
• Excellent communication skills with the ability to listen and show empathy
• You thrive for teamwork and fun and are part of the community
• Flexible and able to work in a fast paced working environment
• Autonomous, able to work independently as well as part of a team
• Tech savvy and familiar with Google Suite, MS Office and CRM tooling
• Customer-focused, always have the customers best interest in mind

• Working schedule: Monday-Sunday 8AM-8PM, rotating shifts
• Excellent remuneration package based on experience, skills and performance
• Health insurance
• Free lunch
• Spanish lessons
• Bootcamp twice a week
• Drinks every Friday
• Be part of a dynamic and creative team with positive and friendly atmosphere
• Guidance and tools to reach career potential

To apply for this position and to explore many other exciting opportunities, visit our career page: