1.098 Ofertas de It Operations en España

Overview

At RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance returns, reduce risk, and increase efficiency by integrating public information into their models and workflows. Building on this expertise, we are launching a new suite of GenAI and SaaS services, designed specifically for financial professionals.

Join a Company that is Powering the Future of Finance with AI

RavenPack has been recognized as the Best Alternative Data Provider by WatersTechnology and has been included in this year’s Top 100 Next Unicorns by Viva Technology. We have recently launched Bigdata.com, a next-generation platform aimed at transforming financial decision-making.

As an IT Operations Technician within the IT Support team, your primary goal will be to provide comprehensive support across various departments within the company, focusing on improving processes and enhancing on-premises infrastructure and services. This role is pivotal in supporting the organization's ongoing growth by balancing the workload between improvement initiatives and the critical need to service internal customers effectively. You will collaborate closely with key teams including IT Support, CyberSecurity, Compliance, Business Operations, and Office Management.

This role offers a hybrid work environment in our Marbella office.

In your first month, you will become familiar with our existing IT infrastructure and processes, while also starting to engage with various teams to understand their specific IT needs and challenges. You will begin to take ownership of small implementation projects and start triaging and diagnosing support issues as they arise.

After six months, you will have successfully led implementation projects independently, enhancing our IT services and infrastructure. You will demonstrate proficiency in providing L2/L3 technical support and will be well-versed in onboarding new technologies and services, ensuring compliance with ISO27001 and SOC2 processes.

THE JOB

We are looking for an intern to work in the IT Team, based at Radisson Hotel Group’s EMEA headquarters in Madrid for 6 months.

The IT intern will be an important support figure within the IT Hotel and Corporate Office Services team and will provide help in different daily tasks and projects, actively contributing to improve the quality of the service and to ensure the whole company runs smoothly. The trainee will be trained by the IT Managers in the first weeks to develop the necessary knowledge and skills to be an independent problem-solver and self-starter. The internship is a great opportunity to get to know how the different IT teams work within the organization and across the different IT sub-teams and develop new skills and gain experience in the IT field in the hospitality industry.

6 months, starting as soon as possible.

• Help the IT Hotel and Corporate Office team with daily administrative tasks
• Attend the different ITHT meetings to learn and understand the different scope and responsibilities of the team
• Manage the meeting minutes and the action item follow-ups to ensure the team is able to deliver the commitments to the stakeholders ( Hotels)
• Help with IT governance
• Support the central governance team to monitor and track hotel compliance to IT requirements and processes
• IT audits, IT hotel openings, Hotel Asset management, IT cyber security compliance, etc)
• Track ITHT Key performance Indicators (KPIs) and understand why these KPIs are important and implication of non-compliance
• Support access management on key applications deployed by the central governance team
• BlueTally (IT asset inventory tool)
• SecureTrust by VikingCloud (Security compliance tool)
• Support ITHT and RHG reporting requirements
• Learn different reporting techniques and best practices using current industry tools
• Enhance skills in different reporting tools (Excel , Power point, Power Automate, Power BI, etc)
• Contribute to the implementation of small projects together with the team and eventually lead IT project management activities
• Learn project management methodology and industry best practices
• Understand different IT projects that can be run centrally and deployment locally to the hotels

• Has to be enrolled in a school program in order to be eligible for the internship
• Has affinity with IT in the academic curricula
• Is supportive
• Has good Excel, Word and PowerPoint skills. Other MS365 tools such as Teams
• Has advance SharePoint knowledge is a plus
• Has PowerBi skills is a plus
• Is fluent in English, both verbal and written
• Has a sharp eye for detail and is very accurate and precise
• Has soft skills and is a good communicator
• Must be able to prioritize and work within tight deadlines
• Is trustworthy, has a high level of passion and integrity
• Can work in Europe

Radisson Hotel Group is one of the most dynamic hotel companies operating in over 80 countries with strong brands such as Radisson and Park Inn. Want to know more? Click on the following link :

The Corporate office of the Radisson Hotel Group is based in Brussels, Belgium. For more information, visit

· Analyse and comprehend business needs and requirements to provide strategic solutions for the hotel group.

· Collaborate with stakeholders to define and document project requirements.

· Develop and maintain requirement documentation, including scope, objectives, functional specifications, and use cases for User Acceptance Testing (UAT).

· Work with development and testing teams to ensure solutions meet project requirements.

· Participate in the planning and coordination of testing and quality assurance.

· Monitor and control project progress, identifying and reporting deviations or problems

Roles/Responsibilities:

· Collaborate with Project Manager and Business stakeholders to understand Business drivers and scope of the projects.

· Support and facilitate workshops across various functions in Business and Technology to elicit business requirements and re- define processes.

· Write detailed user stories and use cases aligned with an Agile / sprint-based development methodology.

· Document and maintain process maps, procedures, and policies. Documenting “as-is” and “to-be” business processes.

· Analyse current business processes and identify areas for improvement

· Obtain formal sign-off of business requirements from all key stakeholders and ensure traceability throughout the development cycle as requirements evolve

· Work actively and closely with software development teams to ensure user requirements are clearly understood and developed as specified in the documentation.

· Perform estimation for analysis deliverables; ensuring timelines are realistic and achievable.

· Provide regular status reporting to stakeholders including status against milestones, and transparency of risks/ issues.

· Develop metrics to measure the effectiveness of process changes

· Onboarding of new employees in the IT department. Train and support end-users on new or improved processes.

Job requirements and qualifications:

Location:

· Madrid (other Spain locations are acceptable).

· English fluent at negotiation level

Must have experience:

· At least four years of experience as a Business Analyst in a large complex organisation with a multinational environment.

· Extensive experience across all stages of the software development lifecycle.

· Excellent level of English with good communication skills (oral & writing)

· Ability and flexibility to adjust to a fast-changing and demanding environment.

· Hospitality sector

· Background in international organizations.

· Less than 15%

· Collaborative attitude and experience working remotely in multicultural teams across different countries.

· Highly influential, leadership, communication at least at director level,

· efficiency, sociability, goods skills of write and oral communication is a must.

· Argumentation and conflict management

· Bachelor’s degree in Management, International Relations, or IT-related fields.

· A recognized Business Process Management qualification is preferable.

Radisson Hotels is an international hotel chain headquartered in the United States.

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Radisson Hotel Group is one of the world's largest hotel groups with nine distinctive hotel brands, and more than 1,600 hotels in operation and under development in 120 countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment, and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

EMMA is Radisson Hotel Group's new exclusive unified technology platform. EMMA is a game-changing offering, eliminating the need for a multi-system technology solution by creating one platform to power your business knowing that Every Moment Matters. Radisson Hotel Group will implement EMMA in its hotels, and we are now looking for a EMMA Project – PMS Expert to join our dynamic team here at Radisson Hotel Group to assist the Implementation Lead in the smooth and proper implementation of the EMMA system in our hotels’ portfolio.

Key roles and responsibilities:

• Gives on-site support on the PMS solution for implementation
• Performs system configuration and data migration activities 3. Manages risks and issues, successfully and rapidly escalating them (when necessary) following up and resolving them
• Delivers excellent support in a client-facing environment in Front Office (Front Desk and M&E departments when required)
• Delivers on-the-job-training and support on the PMS solution to hotel staff and management
• Assists the Implementation Lead in all other activities to ensure a smooth transition to the new system
• Assist in any other activities on site or remotely, as required, to further develop the processes, training etc. to improve
• Administration skills and highly organized
• Operations - Strong Interpersonal Communication skills
• Training experience preferred.
• Self-motivated problem solver; able to thrive in a dynamic and customer-focused environment.
• Strong organizational and troubleshooting skills with precise attention to detail
• Demonstrated ability to maintain composure in stressful situations, responds to customer needs quickly and effectively, adapts to change
• Highly analytical, technically proficient, and able to learn new tools and software quickly
• Strong listening skills; demonstrated ability to ask effective questions
• Ability to create reports and a strong understanding of database principles

Job requirements and qualifications:

• Experience in the Front Office
• Minimum experience: 2-3 years
• Language skills: English (required), Spanish and French are a plus
• Travel requirements: 80% travel (domestic and international)

CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.

To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.

Radisson Hotels is an international hotel chain headquartered in the United States.

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The Madrid Campus of Saint Louis University is seeking applicants for a full-time position of IT Helpdesk Analyst to provide 1st line IT support to Faculty, Staff and Students, as part of the IT Operations Team.**Responsibilities**:- Focal point of contact for Faculty, Staff and Students seeking technical assistance.- Generate, prioritize, and update service tickets and follow up with users in a timely fashion.- Within skill set, determine the best solution based on the issue and details provided by users.- Escalate unresolved issues to next level ITS personnel.- Perform basic troubleshooting of Windows 10 hosts, printers, network devices, and AV equipment.- Develop and maintain IT documentation (FAQ documents, procedures, help sheets, etc.).- Collect logs and metrics for helpdesk incidents and deliver periodic reports to supervisor.- Manage IT inventory and keep track of loaned equipment.- Perform other duties as assigned.Education and Qualifications:- Bachelor´s Degree- Bilingual English/Spanish.- At least 2 years of experience as helpdesk technician or other customer support role.- IT-related certifications or courses are a plus.- Able to legally work in Spain.Skills/Competencies- Excellent communication skills (oral and written) in both English and Spanish.- Proactive, detail-oriented, able to multitask and work independently.- Capability to diagnose, troubleshoot, and resolve basic technical issues.- Customer-focused and able to maintain calm in stressful situations.- Good understanding of hardware, operating systems, office software, and printers.- Team player, responsible, punctual, and motivated to learn.**Job Types**: Full-time, Permanent**Salary**: 21,000.00€ - 24,000.00€ per yearWork Location: In person

palma de mallorca, Spain

Cadena hotelera con base en Mallorca que opera Luxury Resorts en la zona del Caribe (Dominicana y México), necesita incorporar un **IT Operations Manager** con experiência en administración de sistemas, comunicaciones, cloud y Ciberseguridad.Esta posición liderará la gestión del equipo local y en los destinos que gestionan la operación de la infraestructura de sistemas a nível corporativo y la operación del hotel technology en destino. Las principales áreas de gestión consistirán en la gestión de las comunicaciones entre las bases de los hoteles, el corporativo y las conexiones con CPD y Cloud Públicos, así como los servicios SaaS. Responsable de la ciberseguridad y de la operación de infraestructura.**Responsabilidades**:- Gestión global de proyectos TI en el ámbito de infraestructura y operación de la tecnología desplegada- Configuración, puesta en marcha y administración de la plataforma tecnológica.- Establecimiento de políticas de seguridad, implemtación de un NOC y un SOC en base a tecnologías de seguridad establecidas.- Monitorización y control de los servicios e infraestructuras desplegadas.- Soporte Técnico de Nível 2 equipos de TI (hardware y software), administración de telecomunicaciones y datos, etc.)- Estudios: de Ingeniería Informática o de Telecomunicaciones o similar.- Experiência al menos 5 años como administrador de sistemas o similar.- Experiência imprescindible en el sector hotelero.- Experiência en la gestión de aperturas hoteleras.- Conocimiento de redes (LAN/WAN) de acceso alámbrico e inalámbrico, sistemas operativos y bases de datos.- Valorable conocimientos de mercado de tecnologías del software y hardware aplicadas en hostelería.- Inglés nível B2- Disponibilidad para viajar y residir (zona Caribe).- Disponibilidad para hacer guardias telefónicas.

Overview

Smooth Operation and Performance Specialist

We are passionate about making travel better. As a global company, we are building a legacy.

Believe in customer service and treating every person with kindness.

In this role, you will help maintain the smooth operation and performance of all IT systems, monitor LAN / network usage, ensure regular backups and system integrity, and coordinate with vendors for system upgrades, support, and cost-effective procurement.

• Manage antivirus software deployment and virus protection updates
• Track and ensure compliance with all software licenses
• Conduct training for internal staff and IT team on system use and best practices
• Support regional and HQ IT teams on system integration and infrastructure alignment
• Ensure data security through password control, backup verification, and secure storage
• Maintain client data integrity for Sales and Marketing operations

• 2–4 years' experience in IT support, system administration, or related roles
• Proficient in Windows OS, Office 365, Active Directory, VPN, and firewalls
• Strong in network troubleshooting, remote desktop tools, and IT asset management
• Regional IT support experience
• Degree in Computer Science, IT, or a related field

At our organization, we value teamwork, innovation, and customer satisfaction. If you share our passion for making travel better, apply now!

We are looking for a person with an excellent capability to communicate effectively to both technical and non-technical stakeholders and experience implementing efficient processes on cloud-based solutions to join our team in

Position Snapshot:

• Location: Barcelona, Spain.
• Type of contract: Permanent.
• Stream: IT Analytics, Data & Integration.
• Languages: Fluent Business English.

What you’ll do:

• Play a crucial role in capturing feedback from business users and stakeholders to meet expected service levels, data governance best practices, and drive product excellence.
• Support continuous improvement of existing business processes, governance, and user engagement of IT Sustainability solutions.
• Supervise the implementation of enhancements with business and technical stakeholders.
• Facilitate operational calls with product owners and other sustainability stakeholders.
• Ensure efficient regular reporting processes across Sustainability solutions and ensure IT security standards are applied across these solutions.
• Maintain up-to-date technical documentation.

We offer you:

We offer more than just a job. We put people first and inspire you to become the best version of yourself.

• Great benefits including competitive salary and a comprehensive social benefits package. We have one of the best pension plans on the market, as well as flexible remuneration with tax advantages: health insurance, restaurant card, mobility plan, etc.
• Personal and professional growth through ongoing training and constant career opportunities reflecting our conviction that people are our most important asset.
• Hybrid working environment with a flexible working scheme. Our state-of-the-art campus is dog friendly and equipped with a medical center, canteen, and areas to co-create network and chill!
• Recreation activities such as yoga, Zumba, etc., and a wide range of volunteering activities.

Join our global team of IT professionals at Nestlé, driving daily innovation and leveraging cutting-edge technologies to address digital opportunities. Grow professionally in a dynamic and impactful environment, collaborating with business partners worldwide to deliver integrated technology solutions!

You will be a great fit if you have:

• Excellent communication skills and ability to influence and connect with both technical and senior business stakeholders.
• Proven experience leading a team of IT developers.
• A proven record of achievements driving IT operations enhancements.
• Problem-solving mindset with project management skills.
• Bonus points if you have:
• Previous knowledge in Sustainability.
• Cloud platforms knowledge.
• Familiarity with Agile methodology and DevOps tools.

Not a 100% match? No worries! Nestlé supports your personal growth with customized development solutions.

What you can expect in your application journey:
1. Hit apply and enter our job portal.
2. Submit your application with your CV.
3. We will contact relevant applicants.
4. Interviews (HR, Hiring team, and stakeholders).
5. Feedback.
6. We make an offer.
7. Location-dependent checks and pre-onboarding.
8. First working day.

We are Nestlé, the largest food and beverage company. We are approximately 275,000 employees strong, driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity, and respect for our future. With more than CHF 94.4 billion sales in 2022, we have an expansive presence, with 344 factories in 77 countries. Want to learn more? Visit us at

We encourage the diversity of applicants across gender, age, ethnicity, nationality, sexual orientation, social background, religion or belief, and disability.

Verra Mobility is a global leader in smart mobility solutions, focused on enhancing transportation safety and convenience worldwide.

This role oversees the effective operation of IT infrastructure and services across Europe, managing teams responsible for network monitoring, diagnosis, and optimization, as well as leading cloud initiatives. This position reports to the VP, IT Infrastructure, collaborating closely with local support teams and corporate IT departments to drive business satisfaction.

Key Responsibilities :

• Deliver high-quality service and support for client infrastructure
• Develop and implement regional IT support models for European clients
• Act as Service Delivery Manager for Client Infrastructure in the EU
• Collaborate with cross-functional teams to define business requirements for product implementations

The successful candidate will oversee the efficient utilization of IT resources, including personnel and equipment, ensuring seamless operations across the region. They will design and manage resource plans, develop key performance indicators (KPIs), and implement policies and procedures to drive success and improve support organization efficiency.

Operational Management :

• Manage operations staffing, recruitment, supervision, scheduling, development, evaluation, and disciplinary actions
• Practice asset management for IT hardware, software, and equipment
• Maintain regular communications with executives, department heads, and end users regarding pertinent IT activities
• Oversee incident management, requests, and projects

Equal Opportunity Employer: Verra Mobility values diversity and welcomes applications from qualified candidates without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.