316 Ofertas de Atención Telefónica en Madrid

Buscamos un profesional apasionado por la venta telefónica que se una a nuestro equipo y contribuya con su talento para lograr nuestros objetivos comerciales.

Nuestro equipo está en constante crecimiento y necesitamos personas ambiciosas, dinámicas y con pasión por el trabajo que buscan desafíos emocionantes y oportunidades de desarrollo.

No busquemos perfección; busquemos talento que quiera aprender y mejorar continuamente. Nuestras expectativas son claras: dedicación total al puesto y un compromiso real con nuestra misión comercial.

1. Detectar necesidades y ofrecer soluciones personalizadas a los clientes mediante contactos telefónicos efectivos.
2. Gestionar y cerrar ventas de manera eficiente, utilizando habilidades de comunicación y persuasión para superar cualquier obstáculo.
3. Mantenerse actualizado sobre nuevos productos y servicios para ofrecer las mejores opciones a nuestros clientes.

• Ambición y disposición para superar metas y lograr resultados impresionantes.
• Experiencia previa en venta telefónica (especialmente valorable).
• Capacidad para analizar datos e identificar oportunidades de negocio.
• Excelentes habilidades de comunicación y resolución de conflictos.
• Tolerancia al estrés y capacidad para trabajar bajo presión.

About Us:

The world around us is changing rapidly, and so is the insurance sector. Now is the right time to take a bold step and shape the future of insurance: this is Allianz Direct! As a pan-European online insurer of the Allianz Group, launched in 2019, Allianz Direct is on its mission to become "digitally unbeatable" and the most efficient insurer in the market. Allianz Direct is truly changing the face of insurance, both in customer experience and in technology, processes, people, and culture.

An international team of business experts and engineers who live and breathe an agile way of working, we aim to improve and transform the way insurance is done. Driven by a customer-oriented approach and a love for data, Allianz Direct strives to deliver an exceptional experience with a personal touch. What makes Allianz Direct so unique? We believe in the power of simplicity and convenience, and with this, we have set new standards for online insurance.

Mission:

We are looking for a Customer Service Agent to join our team and provide top-quality support to our clients for the Dutch market. In this role, you will be the first point of contact for our policyholders, offering assistance, information, and solutions across various communication channels. Your focus will be to ensure customer satisfaction and comply with the quality standards and goals of the company.

Key Responsibilities of the role:

Your main responsibilities will be to manage customer interactions through various communication channels (phone, chat, email, or other digital platforms) as efficiently as possible, while maintaining quality standards and meeting established objectives.

• Assist customers by providing the necessary information to resolve their inquiries through customer service.
• Communicate personalized solutions based on the customer’s request.
• Answer incoming calls in accordance with the company’s established goals.
• Perform assigned administrative tasks (e.G., policy cancellations, responding to emails, etc.).
• Handle calls from assigned queues.
• Answer and transfer calls to the appropriate person or department as necessary.
• Manage the required documentation in each case, in compliance with company regulations.
• Make outbound calls to customers.
• Promote a positive customer experience.
• Respond to customer inquiries via chat.

Requirements

• Experience in customer service.
• Very high level of Dutch (spoken and written)

Additional Information:

We offer: Professional development programs,, flexible working arrangements.

The Allianz Group is one of the most reliable insurance and asset management companies in the world. Our care for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together, we can build an environment where everyone feels empowered and confident to explore, grow, and shape a better future for our customers and the world around us.

At Allianz, we believe in a diverse and inclusive workforce, and we are proud to be a company that offers equal opportunities. We encourage you to bring all of who you are to work, no matter where you come from, how you look, who you love, or what you believe in, as we accept applications regardless of your ethnic or cultural background, age, gender, nationality, religion, disability, or sexual orientation.

We’re excited to have you on board. Let’s take care of tomorrow.

Note: Diversity of minds is an integral part of Allianz's corporate culture. One way to achieve diverse teams is through the periodic rotation of Allianz Executive employees between functions, Allianz entities, and geographies. Therefore, the company expects its employees to have an open mindset and a strong motivation to regularly change positions and accumulate experiences across the Allianz Group.

About Us:

The world around us is changing rapidly, and so is the insurance sector. Now is the right time to take a bold step and shape the future of insurance: this is Allianz Direct! As a pan-European online insurer of the Allianz Group, launched in 2019, Allianz Direct is on its mission to become "digitally unbeatable" and the most efficient insurer in the market. Allianz Direct is truly changing the face of insurance, both in customer experience and in technology, processes, people, and culture.

An international team of business experts and engineers who live and breathe an agile way of working, we aim to improve and transform the way insurance is done. Driven by a customer-oriented approach and a love for data, Allianz Direct strives to deliver an exceptional experience with a personal touch. What makes Allianz Direct so unique? We believe in the power of simplicity and convenience, and with this, we have set new standards for online insurance.

Mission:

We are looking for a Customer Service Agent to join our team and provide top-quality support to our clients for the Dutch market . In this role, you will be the first point of contact for our policyholders, offering assistance, information, and solutions across various communication channels. Your focus will be to ensure customer satisfaction and comply with the quality standards and goals of the company.

Key Responsibilities of the role:

Your main responsibilities will be to manage customer interactions through various communication channels (phone, chat, email, or other digital platforms) as efficiently as possible, while maintaining quality standards and meeting established objectives.

• Assist customers by providing the necessary information to resolve their inquiries through customer service.
• Communicate personalized solutions based on the customer’s request.
• Answer incoming calls in accordance with the company’s established goals.
• Perform assigned administrative tasks (e.g., policy cancellations, responding to emails, etc.).
• Handle calls from assigned queues.
• Answer and transfer calls to the appropriate person or department as necessary.
• Manage the required documentation in each case, in compliance with company regulations.
• Make outbound calls to customers.
• Promote a positive customer experience.
• Respond to customer inquiries via chat.

Requirements

• Experience in customer service.
• Very high level of Dutch (spoken and written)

Additional Information:

We offer: Professional development programs, , flexible working arrangements.

The Allianz Group is one of the most reliable insurance and asset management companies in the world. Our care for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together, we can build an environment where everyone feels empowered and confident to explore, grow, and shape a better future for our customers and the world around us.

At Allianz, we believe in a diverse and inclusive workforce, and we are proud to be a company that offers equal opportunities. We encourage you to bring all of who you are to work, no matter where you come from, how you look, who you love, or what you believe in, as we accept applications regardless of your ethnic or cultural background, age, gender, nationality, religion, disability, or sexual orientation.

We’re excited to have you on board. Let’s take care of tomorrow.

Note: Diversity of minds is an integral part of Allianz's corporate culture. One way to achieve diverse teams is through the periodic rotation of Allianz Executive employees between functions, Allianz entities, and geographies. Therefore, the company expects its employees to have an open mindset and a strong motivation to regularly change positions and accumulate experiences across the Allianz Group.

About Us:

The world around us is changing rapidly, and so is the insurance sector. Now is the right time to take a bold step and shape the future of insurance: this is Allianz Direct! As a pan-European online insurer of the Allianz Group, launched in 2019, Allianz Direct is on its mission to become "digitally unbeatable" and the most efficient insurer in the market. Allianz Direct is truly changing the face of insurance, both in customer experience and in technology, processes, people, and culture.

An international team of business experts and engineers who live and breathe an agile way of working, we aim to improve and transform the way insurance is done. Driven by a customer-oriented approach and a love for data, Allianz Direct strives to deliver an exceptional experience with a personal touch. What makes Allianz Direct so unique? We believe in the power of simplicity and convenience, and with this, we have set new standards for online insurance.

Mission:

We are looking for a Customer Service Agent to join our team and provide top-quality support to our clients for the Dutch market . In this role, you will be the first point of contact for our policyholders, offering assistance, information, and solutions across various communication channels. Your focus will be to ensure customer satisfaction and comply with the quality standards and goals of the company.

Key Responsibilities of the role:

Your main responsibilities will be to manage customer interactions through various communication channels (phone, chat, email, or other digital platforms) as efficiently as possible, while maintaining quality standards and meeting established objectives.

• Assist customers by providing the necessary information to resolve their inquiries through customer service.
• Communicate personalized solutions based on the customer’s request.
• Answer incoming calls in accordance with the company’s established goals.
• Perform assigned administrative tasks (e.g., policy cancellations, responding to emails, etc.).
• Handle calls from assigned queues.
• Answer and transfer calls to the appropriate person or department as necessary.
• Manage the required documentation in each case, in compliance with company regulations.
• Make outbound calls to customers.
• Promote a positive customer experience.
• Respond to customer inquiries via chat.

Requirements

• Experience in customer service.
• Very high level of Dutch (spoken and written)

Additional Information:

We offer: Professional development programs, , flexible working arrangements.

The Allianz Group is one of the most reliable insurance and asset management companies in the world. Our care for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together, we can build an environment where everyone feels empowered and confident to explore, grow, and shape a better future for our customers and the world around us.

At Allianz, we believe in a diverse and inclusive workforce, and we are proud to be a company that offers equal opportunities. We encourage you to bring all of who you are to work, no matter where you come from, how you look, who you love, or what you believe in, as we accept applications regardless of your ethnic or cultural background, age, gender, nationality, religion, disability, or sexual orientation.

We’re excited to have you on board. Let’s take care of tomorrow.

Note: Diversity of minds is an integral part of Allianz's corporate culture. One way to achieve diverse teams is through the periodic rotation of Allianz Executive employees between functions, Allianz entities, and geographies. Therefore, the company expects its employees to have an open mindset and a strong motivation to regularly change positions and accumulate experiences across the Allianz Group.

Overview

En una empresa líder en innovación y tecnología intralogística, tenemos una oportunidad de carrera para un/a Telefonista con inglés.

Se busca a alguien que se integre en un equipo altamente cualificado y en constante evolución. La posición es perfecta para aquellos que buscan crecer profesionalmente en el dinámico sector de la logística.

• Atención telefónica: responder a llamadas entrantes y salientes.
• Gestión de valijas y correspondencia. Organización y mantenimiento del archivo.

• Experiencia mínima de un año en un puesto similar, realizando tareas de atención telefónica mediante centralita y atención al cliente.
• Inglés.

• Integración en proyectos innovadores.
• Participación en equipos altamente cualificados y en constante evolución.
• Entorno de trabajo colaborativo, dinámico y de crecimiento continuo.
• Posibilidades de evolución y crecimiento profesional dentro de una empresa global.
• Contrato indefinido con jornada completa.

Si te gustaría impulsar tu carrera en un entorno de constante evolución y con grandes oportunidades de crecimiento, nos encantaría contar contigo en nuestro equipo.

Te gustaría colaborar con una empresa internacional, líder en el sector de la educación? ¡Esta es tu oportunidad! Estamos en la búsqueda de profesionales, especialistas en ventas, para nuestro centro de Alcalá de Henares. Serás una pieza clave en la expansión de nuestra empresa ayudando a personas a encontrar las soluciones formativas que necesitan para triunfar.

• Brindar asesoramiento personalizado a los clientes, guiándolos en la elección de los cursos oficiales y programas más adecuados a sus objetivos.
• Gestionar todo el ciclo de ventas desde la prospección hasta el cierre asegurando una experiencia excepcional para el cliente.

• Experiencia profesional: experiencia mínima de dos años, preferiblemente en el sector de la formación.
• Experiencia en venta telefónica y presencial.
• Competencias informáticas: dominio de CRM, correo electrónico, paquetes de ofimática y plataformas de videollamadas. Formación continua, acceso a nuestros programas formativos para tu desarrollo profesional y personal. Contrato mercantil.
• Orientación al cliente: enfoque en la satisfacción y fidelización del cliente, con capacidad para entender y anticipar sus necesidades.

Si quieres crecer profesionalmente y formar parte de un equipo apasionado por la educación, ¡estamos deseando conocerte!

Overview

The Factory Packs, empresa líder en soluciones de embalaje en Madrid, busca Vendedor / a Online para unirse a nuestro equipo.

• Gestionar consultas y pedidos de clientes hispanohablantes y chinos
• Promover productos de embalaje a través de canales digitales
• Brindar soporte postventa y fidelizar clientes
• Colaborar con el equipo para optimizar estrategias de venta online
• Manejo de herramientas digitales (email, redes sociales, plataformas de venta)

• Dominio nativo o avanzado de español
• Experiencia en ventas online, atención al cliente o gestión de redes (valorable)
• Habilidades comunicativas y gusto por el trabajo en equipo

MIA FOODS es una empresa líder en el mercado nacional de panadería y bollería. Queremos incorporar un Oficial de Ventas Telefónica para participar activamente en un proyecto empresarial que implica realizar llamadas telefónicas a clientes y promocionar nuestros productos.

Entre las principales funciones asociadas a este puesto, se encuentran :

• Gestión de la agenda telefónica de la cartera propia de clientes.
• Recopilación de pedidos y realización de acciones de venta en cada una de las llamadas.
• Seguimiento y actualización diaria de las observaciones de las fichas de cliente, así como de los productos más consumidos.
• Venta de promociones y ampliación de la colección de artículos de compra de los clientes.
• Elaboración de informes diarios sobre las acciones realizadas en el televenta (agenda de llamadas).
• Revisión de las acciones de venta (promociones) realizadas en el día.

Se requiere experiencia comercial previa, preferiblemente en el trato con clientes por teléfono y venta telefónica. También se valoran habilidades comunicativas, orientación a objetivos y capacidad de resolución de problemas.

Los candidatos seleccionados tendrán la oportunidad de trabajar en una empresa joven y creciente, con posibilidades de desarrollo profesional y beneficios competitivos. Además, se ofrecen condiciones retributivas atractivas y un plan de desarrollo profesional dentro de la compañía.