6 Ofertas de Verne Technology Group en Valencia

Do you get satisfied from helping customers with technical issues? Do you have excellent listening and questioning skills? And do you have a problem-solving mentality?

Then this job in sunny Valencia might be for you Living in Valencia never gets boring, it's a green city with a lot of things to do and to see. It is a bicycle friendly city, where getting around is really easy Next to that, the cost of living is fairly low compared to many other Spanish cities. 

Your responsibilities and impact working as a Technical Support Specialist will be:

What's in it for you?

Skills, qualifications and interests you need to succeed in this role:

Your Future Company:

This Belgian Business Process Outsourcing company is well-known for providing a quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees, they are looking for new members to join their multilingual team based in Valencia.

What should you expect from living in Valencia?

Are you ready to embark on an exciting journey as a Technical Support Specialist in Valencia? You'll be at the forefront of delivering top-notch solutions to telecom customers.

Picture yourself in the vibrant city of Valencia, known for its exceptional quality of life. Here, you'll have ample chances for personal and career development, all while enjoying the lush natural surroundings and sunny climate. Imagine working in a dynamic international setting with a flat organizational structure.

Doesn't this opportunity sound like the perfect next step in your career?

Your responsibilities and impact as a Technical Support Representative will be:

Skills, qualifications and interest you need to succeed in this role:

What's in it for you?

What should you expect from living in Valencia?

Your Future Company:

This Belgian Business Process Outsourcing company is well-known for providing a quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees they are looking for new members to join their multilingual team based in Barcelona & Valencia.

Do you get satisfied from helping customers with technical issues? Do you have excellent listening and questioning skills? And do you have a problem-solving mentality?

Then this job in sunny Valencia might be for you! Living in Valencia never gets boring, it’s a green city with a lot of things to do and to see. It is a bicycle friendly city, where getting around is really easy! Next to that, the cost of living is fairly low compared to many other Spanish cities.

1. Taking care of inquiries and technical issues from patients and providing support via e-mail and phone calls
2. Maintaining and updating the patients' accounts
3. Observing the ongoing procedures to guarantee the compliance of set standards
4. Reporting and analysing patient and device information, dispatching replacement products and samples and catching up with patients according to departmental standards
5. Dealing with sensible data
6. Ensuring high-quality service and client’s satisfaction

1. Type of contract: Indefinido
2. Fulltime, Mon-Fr office hours
3. Training: 2-4 weeks followed by a practical period (Training and familiarization together will take 4 months)
4. Equipment provided
5. Growing opportunities within the company
6. Events with the team
7. Free Spanish lessons
8. Meal allowances possible
9. Constant training
10. International environment
11. Support from the company regarding NIE and SSN

1. A native level of Dutch and a good level of English
2. Having interest in technical support and troubleshooting
3. Being an attentive listener, comfortable and skilful at communicating with people
4. Being energetic, innovative and working proactively at a fast pace
5. Being able to handle sensitive data reliably

This Belgian Business Process Outsourcing company is well-known for providing a quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees, they are looking for new members to join their multilingual team based in Valencia.

1. A cosmopolitan city with a modern look and a rich history
2. Colourful Fallas fiestas serving tradition and fun at the same time
3. Sunny and warm weather that you will enjoy all year long
4. A delicious gastronomic culture including famous paella
5. Beautiful surroundings of nature and beaches
6. Up-and-coming start-up paradise

Do you get satisfied from helping customers with technical issues? Do you have excellent listening and questioning skills? And do you have a problem-solving mentality?
Then this job in sunny Valencia might be for you! Living in Valencia never gets boring, it’s a green city with a lot of things to do and to see. It is a bicycle friendly city, where getting around is really easy! Next to that, the cost of living is fairly low compared to many other Spanish cities.
Your responsibilities and impact working as a Technical Support Specialist will be: Taking care of inquiries and technical issues from patients and providing support via e-mail and phone calls
Maintaining and updating the patients' accounts
Observing the ongoing procedures to guarantee the compliance of set standards
Reporting and analysing patient and device information, dispatching replacement products and samples and catching up with patients according to departmental standards
Dealing with sensible data
Ensuring high-quality service and client’s satisfaction
What's in it for you? Type of contract: Indefinido
Fulltime, Mon-Fr office hours
Training: 2-4 weeks followed by a practical period (Training and familiarization together will take 4 months)
Equipment provided
Growing opportunities within the company
Events with the team
Free Spanish lessons
Meal allowances possible
Constant training
International environment
Support from the company regarding NIE and SSN
Skills, qualifications and interests you need to succeed in this role: A native level of Dutch and a good level of English
Having interest in technical support and troubleshooting
Being an attentive listener, comfortable and skilful at communicating with people
Being energetic, innovative and working proactively at a fast pace
Being able to handle sensitive data reliably
Your Future Company: This Belgian Business Process Outsourcing company is well-known for providing a quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees, they are looking for new members to join their multilingual team based in Valencia.
What should you expect from living in Valencia? A cosmopolitan city with a modern look and a rich history
Colourful Fallas fiestas serving tradition and fun at the same time
Sunny and warm weather that you will enjoy all year long
A delicious gastronomic culture including famous paella
Beautiful surroundings of nature and beaches
Up-and-coming start-up paradise

#J-18808-Ljbffr

Are you ready to embark on an exciting journey as a Technical Support Specialist in Valencia? You'll be at the forefront of delivering top-notch solutions to telecom customers.

Picture yourself in the vibrant city of Valencia, known for its exceptional quality of life. Here, you'll have ample chances for personal and career development, all while enjoying the lush natural surroundings and sunny climate. Imagine working in a dynamic international setting with a flat organizational structure.

Your responsibilities and impact as a Technical Support Representative will be:

1. Providing support to customers by responding to inbound requests and documenting relevant case information.
2. Assisting users with pre-sales, general inquiries, and technical support issues via phone/email/social media channels.
3. Providing product information to the customer (e.g. subscription, payment, and technical requirements).
4. Adapting the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/e-commerce reviews) channels.
5. Ensuring excellent customer satisfaction by responding in an appropriate and friendly manner.

Skills, qualifications and interest you need to succeed in this role:

1. Dutch native level (or Flemish) & English fluent.
2. Committed and dedicated.
3. Team player with strong listening skills.
4. Service-minded person with the ability to handle conflicts in a constructive manner.
5. Being a strong communicator.
6. No experience needed.

What's in it for you?

1. Type of contract: Indefinido.
2. Working hours: 39h/week (5 working days a week); Mon - Fri between 09:00 - 20:00 and Sat 09:00 - 18:00.
3. Performance bonus of potentially 250€ per month.
4. Training 2 - 4 weeks and working with a buddy system.
5. Equipment provided.
6. Hybrid system, just a few days at the office.
7. Spanish lessons.
8. Meal allowances possible.
9. Constant, on-the-job training.
10. International environment.
11. Support from the company regarding paperwork (NIE and SSN).

Your Future Company:

This Belgian Business Process Outsourcing company is well-known for providing quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees, they are looking for new members to join their multilingual team based in Barcelona & Valencia.