98 Ofertas de Roles en España

Customer Experience Roles

29593 ANCARES, LOS, Andalucia Concentrix

Hoy

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Descripción Del Trabajo

Key Responsibilities Provide high-quality customer support to Norwegian-speaking clients handling inquiries via phone, email and chat.
Assist customers with various banking-related queries including

Lo sentimos, este trabajo no está disponible en su región

Swedish Speaking Sales Roles - Spain (Flyer)

Concentrix

Publicado hace 11 días

Trabajo visto

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Descripción Del Trabajo

Job Title:
Swedish Speaking Sales Roles - Spain (Flyer)
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Essential Functions/Core Responsibilities**
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
**Candidate Profile**
- High school diploma with three to six months of relevant experience preferred
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
**Career Framework Role**
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
**Supplemental Geographical Information**
RECRUITER ENTER THE APPLICABLE LANGUAGE:
GERMANY - This job description does not apply to employees in Germany.
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION
PHILIPPINES
- Minimum of two years of college education. No prior call center experience is required
- Ability to think clearly and can explain simple issues effectively, both written and verbally
INDIA
- Ability to effectively communicate, both written and verbally
- Listen attentively to customer needs and concerns; demonstrate empathy
- Clarify customer requirements; probe for and confirm understanding of requirements or problem
- Confirm customer understanding of the solution and provide additional customer education as needed
- Ability to learn including strong problem solving skills
- Demonstrate strong probing and problem solving skills
- Should be able to handle complex queries
- Should be able to resolve customer queries independently
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Flyer Campaing
Location:
ESP Benalmádena Costa - Plaza Solymar, C.C. Benalmar Local 12
Language Requirements:
Time Type:
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Lo sentimos, este trabajo no está disponible en su región

Customer Experience Roles - €21.500 A Year

29593 ANCARES, LOS, Andalucia Concentrix

Hoy

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

Provide German customer support for hotel reservations, ensuring customer satisfaction and maximizing bookings.
Lo sentimos, este trabajo no está disponible en su región

Swedish Speaking Customer Service Roles - Spain (Flyer)

Concentrix

Publicado hace 11 días

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

Job Title:
Swedish Speaking Customer Service Roles - Spain (Flyer)
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Essential Functions/Core Responsibilities**
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
**Candidate Profile**
- High school diploma with three to six months of relevant experience preferred
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
**Career Framework Role**
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
**Supplemental Geographical Information**
RECRUITER ENTER THE APPLICABLE LANGUAGE:
GERMANY - This job description does not apply to employees in Germany.
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION
PHILIPPINES
- Minimum of two years of college education. No prior call center experience is required
- Ability to think clearly and can explain simple issues effectively, both written and verbally
INDIA
- Ability to effectively communicate, both written and verbally
- Listen attentively to customer needs and concerns; demonstrate empathy
- Clarify customer requirements; probe for and confirm understanding of requirements or problem
- Confirm customer understanding of the solution and provide additional customer education as needed
- Ability to learn including strong problem solving skills
- Demonstrate strong probing and problem solving skills
- Should be able to handle complex queries
- Should be able to resolve customer queries independently
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Flyer Campaing
Location:
ESP Benalmádena Costa - Plaza Solymar, C.C. Benalmar Local 12
Language Requirements:
Time Type:
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Lo sentimos, este trabajo no está disponible en su región

Future Junior Planning Roles (Supply, Demand & Production)

Solutions & Decisions

Hoy

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

Solutions & Decisions is looking for junior talent with experience in Supply, Demand, and Production planning , for potential future roles with our clients.

What are we looking for?

  • Minimum 6 months of experience in Supply, Demand, or Production Planning.
  • University degree in Engineering , Business Administration , Economics , or related fields.
  • Fluent in Spanish and English (minimum B2/C1 level).
  • Advanced Excel skills
  • Experience with Power BI or other planning tools is a plus.
  • European work permit required .

By joining our talent pool, you’ll be considered for future opportunities in leading companies across Europe, working on exciting supply chain projects that drive real business impact.

Lo sentimos, este trabajo no está disponible en su región

Future Junior Planning Roles (Supply, Demand & Production)

08035 Barcelona, Catalonia Solutions & Decisions

Hoy

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

Solutions & Decisions is looking for junior talent with experience in Supply, Demand, and Production planning, for potential future roles with our clients.
What are we looking for?
Minimum 6 months of experience in Supply, Demand, or Production Planning.
University degree in Engineering, Business Administration, Economics, or related fields.
Fluent in Spanish and English (minimum B2/C1 level).
Advanced Excel skills
Experience with Power BI or other planning tools is a plus.
European work permit required .
By joining our talent pool, you’ll be considered for future opportunities in leading companies across Europe, working on exciting supply chain projects that drive real business impact.
Lo sentimos, este trabajo no está disponible en su región

Community Engineer (Multiple Roles And Seniority Levels)

25540 LES, Catalonia Canonical

Hoy

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

Community Engineer (multiple roles and seniority levels)

Join to apply for the Community Engineer (multiple roles and seniority levels) role at Canonical

Community Engineer (multiple roles and seniority levels)

1 day ago Be among the first 25 applicants

Join to apply for the Community Engineer (multiple roles and seniority levels) role at Canonical

Get AI-powered advice on this job and more exclusive features.

Our ambition is to set a standard of excellence when it comes to serving the open source ecosystem. This is your chance to be a part of that as a Community Engineer at Canonical .
We are building community management at scale. We have multiple positions available, at different seniority levels.
All applications and candidates are handled through this single entry point.
The role of a Community Engineer
The Community team at Canonical enables community leaders and participants to get things done, co-ordinating with Canonical teams and ensuring that community processes are efficient and well run. We don't do the work of the community, but we facilitate that work to ensure that energetic and ambitious community members with their own vision of open source can benefit from the work Canonical does and bring their own flavor of Ubuntu into being, to meet the needs and express the interests of their community. You will play a key role in designing, executing, and scaling initiatives that foster a thriving community.
This is an exciting opportunity for a technically proficient person who is passionate about open source software, Linux, and sustainable community building.
In this role, you will support community initiatives with your technical skills and strong organizational skills. You work hand in hand with developers to smooth processes and integrate community plans with Canonical plans for maximum impact. You can encourage and facilitate the creation of new technical projects that enhance the community contribution experience, and you represent community interests to Canonical teams. You will lead complex, multi-disciplinary programs from conception through launch, working closely with Developer Relations engineers, technical authors, product managers, marketing teams, engineering teams, and external partners.
You will support and engage with volunteer developers in the Ubuntu community, addressing their concerns and helping them to create successful tools. You will help to ensure their success and the overall autonomy and sustainability of projects.
You will provide the content and technical support to ensure the community stays engaged and informed. This will include regular blog and social media posts about community initiatives, events, accomplishments, and collaborative efforts between Canonical and the Ubuntu community.
You will communicate effectively with developers and software engineers and represent not only the Ubuntu community but Canonical as a contributor to the wider Linux ecosystem. Our team attends conferences and expos, and talks about technical community projects and their development processes.
Location : These are fully remote roles, open to candidates across the globe.
What your day will look like

  • Write high quality content to promote and support community initiatives
  • Discuss ideas and collaborate on finding good solutions to community problems
  • Work from home with global travel 2 to 4 weeks for internal and external events
  • Potential opportunity to travel more if you wish
  • Nurture community contributions to Ubuntu
  • Engage with the Ubuntu community through Discourse, Matrix, social media, conferences, etc.
  • Represent Ubuntu via speaking engagements at events and conferences
  • Support the engagement by Canonical teams into the open source ecosystem
What we are looking for in you
  • You love technology and working with brilliant people
  • You are curious, flexible, articulate, and accountable
  • You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
  • You have experience with developer tools and open source projects
  • You have a clear public record of accomplishments (talks, blog posts, GitHub, X, etc.)
  • You have interest and experience with some of the following: Ubuntu Linux - kernel or userspace, DevOps, software development, testing and QA, package management, container technology
  • You can work autonomously and assume full ownership of objectives as needed
  • You can be flexible with your time and enjoy working with new technology in a fast-paced environment
  • You are experienced working with open source communities and understand the workflow of volunteer contributors
  • You have experience in (technical) program management and have excellent organizational, communication and interpersonal skills
Additional Skills That You Might Also Bring
  • Experience with community management
  • Experience with Developer advocacy
  • Experience as a software developer
  • Examples of contributions to the Ubuntu Community
  • Experience with contributing to open source projects
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
  • Distributed work environment with twice-yearly team sprints in person
  • Personal learning and development budget of USD 2,000 per year
  • Annual compensation review
  • Recognition rewards
  • Annual holiday leave
  • Maternity and paternity leave
  • Employee Assistance Program
  • Opportunity to travel to new locations to meet colleagues
  • Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Engineering and Information Technology
  • Industries Software Development

Referrals increase your chances of interviewing at Canonical by 2x

Get notified about new Engineer jobs in Barcelona, Catalonia, Spain .

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
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Community Engineer (Multiple Roles And Seniority Levels)

08035 Barcelona, Catalonia Canonical

Hoy

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

Community Engineer (multiple roles and seniority levels)

Join to apply for the Community Engineer (multiple roles and seniority levels) role at Canonical

Community Engineer (multiple roles and seniority levels)

1 day ago Be among the first 25 applicants

Join to apply for the Community Engineer (multiple roles and seniority levels) role at Canonical

Get AI-powered advice on this job and more exclusive features.

Our ambition is to set a standard of excellence when it comes to serving the open source ecosystem. This is your chance to be a part of that as a Community Engineer at Canonical .
We are building community management at scale. We have multiple positions available, at different seniority levels.
All applications and candidates are handled through this single entry point.
The role of a Community Engineer
The Community team at Canonical enables community leaders and participants to get things done, co-ordinating with Canonical teams and ensuring that community processes are efficient and well run. We don't do the work of the community, but we facilitate that work to ensure that energetic and ambitious community members with their own vision of open source can benefit from the work Canonical does and bring their own flavor of Ubuntu into being, to meet the needs and express the interests of their community. You will play a key role in designing, executing, and scaling initiatives that foster a thriving community.
This is an exciting opportunity for a technically proficient person who is passionate about open source software, Linux, and sustainable community building.
In this role, you will support community initiatives with your technical skills and strong organizational skills. You work hand in hand with developers to smooth processes and integrate community plans with Canonical plans for maximum impact. You can encourage and facilitate the creation of new technical projects that enhance the community contribution experience, and you represent community interests to Canonical teams. You will lead complex, multi-disciplinary programs from conception through launch, working closely with Developer Relations engineers, technical authors, product managers, marketing teams, engineering teams, and external partners.
You will support and engage with volunteer developers in the Ubuntu community, addressing their concerns and helping them to create successful tools. You will help to ensure their success and the overall autonomy and sustainability of projects.
You will provide the content and technical support to ensure the community stays engaged and informed. This will include regular blog and social media posts about community initiatives, events, accomplishments, and collaborative efforts between Canonical and the Ubuntu community.
You will communicate effectively with developers and software engineers and represent not only the Ubuntu community but Canonical as a contributor to the wider Linux ecosystem. Our team attends conferences and expos, and talks about technical community projects and their development processes.
Location : These are fully remote roles, open to candidates across the globe.
What your day will look like

  • Write high quality content to promote and support community initiatives
  • Discuss ideas and collaborate on finding good solutions to community problems
  • Work from home with global travel 2 to 4 weeks for internal and external events
  • Potential opportunity to travel more if you wish
  • Nurture community contributions to Ubuntu
  • Engage with the Ubuntu community through Discourse, Matrix, social media, conferences, etc.
  • Represent Ubuntu via speaking engagements at events and conferences
  • Support the engagement by Canonical teams into the open source ecosystem
What we are looking for in you
  • You love technology and working with brilliant people
  • You are curious, flexible, articulate, and accountable
  • You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
  • You have experience with developer tools and open source projects
  • You have a clear public record of accomplishments (talks, blog posts, GitHub, X, etc.)
  • You have interest and experience with some of the following: Ubuntu Linux - kernel or userspace, DevOps, software development, testing and QA, package management, container technology
  • You can work autonomously and assume full ownership of objectives as needed
  • You can be flexible with your time and enjoy working with new technology in a fast-paced environment
  • You are experienced working with open source communities and understand the workflow of volunteer contributors
  • You have experience in (technical) program management and have excellent organizational, communication and interpersonal skills
Additional Skills That You Might Also Bring
  • Experience with community management
  • Experience with Developer advocacy
  • Experience as a software developer
  • Examples of contributions to the Ubuntu Community
  • Experience with contributing to open source projects
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
  • Distributed work environment with twice-yearly team sprints in person
  • Personal learning and development budget of USD 2,000 per year
  • Annual compensation review
  • Recognition rewards
  • Annual holiday leave
  • Maternity and paternity leave
  • Employee Assistance Program
  • Opportunity to travel to new locations to meet colleagues
  • Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Engineering and Information Technology
  • Industries Software Development

Referrals increase your chances of interviewing at Canonical by 2x

Get notified about new Engineer jobs in Barcelona, Catalonia, Spain .

Internship - Digital Worker / AI Automation Engineer Associate Machine Learning Engineer (100% remote-friendly within Spain) Aftermarket Sales Engineer - Spain and Portugal

Greater Barcelona Metropolitan Area 1 month ago

Technical Product Manager - AI Core Team Machine Learning & Computer Vision Engineer Frontend software engineer (React) - Europe Remote

Barcelona, Catalonia, Spain $35,000.00-$40,000.00 1 month ago

Senior Data Engineer (Spain and Portugal, Remote, m,d,f) Full Stack Engineer- Business Applications

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
Lo sentimos, este trabajo no está disponible en su región

Future Junior Planning Roles (Supply, Demand & Production)

25540 LES, Catalonia Solutions & Decisions

Hoy

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

Solutions & Decisions is looking for junior talent with experience in Supply, Demand, and Production planning, for potential future roles with our clients.
What are we looking for?
Minimum 6 months of experience in Supply, Demand, or Production Planning.
University degree in Engineering, Business Administration, Economics, or related fields.
Fluent in Spanish and English (minimum B2/C1 level).
Advanced Excel skills
Experience with Power BI or other planning tools is a plus.
European work permit required .
By joining our talent pool, you’ll be considered for future opportunities in leading companies across Europe, working on exciting supply chain projects that drive real business impact.
Lo sentimos, este trabajo no está disponible en su región

Future Junior Planning Roles (Supply, Demand & Production)

Solutions & Decisions

Hoy

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

Solutions & Decisions is looking for junior talent with experience in Supply, Demand, and Production planning , for potential future roles with our clients.


What are we looking for?


  • Minimum 6 months of experience in Supply, Demand, or Production Planning.
  • University degree in Engineering , Business Administration , Economics , or related fields.
  • Fluent in Spanish and English (minimum B2/C1 level).
  • Advanced Excel skills
  • Experience with Power BI or other planning tools is a plus.
  • European work permit required .


By joining our talent pool, you’ll be considered for future opportunities in leading companies across Europe, working on exciting supply chain projects that drive real business impact.

Lo sentimos, este trabajo no está disponible en su región

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