192 Ofertas de Soporte en Sitio en España

Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser focused on delivering extraordinary Customer Happiness and results. Our leaders encourage their teams and provide a working environment that delivers incredible levels of Employee Happiness. We are Low ego. Our leaders operate with a high level of Team but can work at Speed lead change in a global economy. We are a leading global provider of end-to-end software and cloud technology solutions, headquartered in Switzerland. Our 8,700 employees support our appro ximately 65,000 customers in their digital transformation.

On-Site Support Analyst
Full-time | On-site | Office: Madrid, Spain.

As an On-Site Support Analyst, you will be part of a dynamic and fast-paced team focused on ensuring and/or restoring operational continuity and the availability of office hardware and software resources at the user's location. In other words, requests that cannot be resolved by the Service Desk agents will be escalated to the On-Site Support team, which will go to the location where the incident or problem was reported, perform a diagnosis, and restore the availability of the resources involved.

This role offers an exciting opportunity to work at a company that values professional growth, personal development, and teamwork. You’ll be at the forefront of our commitment to delivering first-class customer service, helping our teams work efficiently while gaining valuable experience in IT support.

Required Skills:

• Professional in Systems Engineering, Computer Engineering, Software Engineering, or related fields—either graduated or close to completing the degree.
• Strong communication and problem-solving skills.
• Familiarity with ticket management tools.
• VIP Client Support.
• Ability to work independently and as part of a team.
• Customer service-oriented mindset.
• Previous experience in a technical support or helpdesk role, providing on-site assistance at the client’s office.
• Proven knowledge in diagnosing operating systems (Windows, macOS, Linux) and troubleshooting hardware issues.
• English level B1 and above.

Preferred Skills:

Experience with ITIL frameworks and best practices for incident management.
Familiarity with platforms such as Office 365, Windows, macOS, among others, and remote support tools (e.g., TeamViewer, Remote Desktop).
Relevant certifications, including:

• Cisco Certification

• Microsoft Server Certifications

• Microsoft Office Certifications (versions 365 and 2021).

• Microsoft System Center Certifications

• Microsoft Azure Certification.

• Apple OS Certifications (iOS, iPadOS, and macOS).

• Microsoft Windows Certifications (versions 10 and 11 for desktop systems).

Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser focused on delivering extraordinary Customer Happiness and results. Our leaders encourage their teams and provide a working environment that delivers incredible levels of Employee Happiness. We are Low ego. Our leaders operate with a high level of Team but can work at Speed lead change in a global economy. We are a leading global provider of end-to-end software and cloud technology solutions, headquartered in Switzerland. Our 8,700 employees support our appro ximately 65,000 customers in their digital transformation.

We are thrilled to announce an opportunity to join our team as:

On-Site Support Analyst
Full-time | On-site | Office: Madrid, Spain.

As an On-Site Support Analyst, you will be part of a dynamic and fast-paced team focused on ensuring and/or restoring operational continuity and the availability of office hardware and software resources at the user's location. In other words, requests that cannot be resolved by the Service Desk agents will be escalated to the On-Site Support team, which will go to the location where the incident or problem was reported, perform a diagnosis, and restore the availability of the resources involved.

This role offers an exciting opportunity to work at a company that values professional growth, personal development, and teamwork. You’ll be at the forefront of our commitment to delivering first-class customer service, helping our teams work efficiently while gaining valuable experience in IT support.

Required Skills:

• Professional in Systems Engineering, Computer Engineering, Software Engineering, or related fields—either graduated or close to completing the degree.
• Strong communication and problem-solving skills.
• Familiarity with ticket management tools.
• VIP Client Support.
• Ability to work independently and as part of a team.
• Customer service-oriented mindset.
• Previous experience in a technical support or helpdesk role, providing on-site assistance at the client’s office.
• Proven knowledge in diagnosing operating systems (Windows, macOS, Linux) and troubleshooting hardware issues.
• English level B1 and above.

• Experience with ITIL frameworks and best practices for incident management.
• Familiarity with platforms such as Office 365, Windows, macOS, among others, and remote support tools (e.g., TeamViewer, Remote Desktop).
• Relevant certifications, including:
• Cisco Certification
• Microsoft Server Certifications
• Microsoft Office Certifications (versions 365 and 2021).
• Microsoft System Center Certifications
• Microsoft Azure Certification.
• Apple OS Certifications (iOS, iPadOS, and macOS).
• Microsoft Windows Certifications (versions 10 and 11 for desktop systems).

Software & Cloud

Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser focused on delivering extraordinary Customer Happiness and results. Our leaders encourage their teams and provide a working environment that delivers incredible levels of Employee Happiness. We are Low ego. Our leaders operate with a high level of Team but can work at Speed lead change in a global economy. We are a leading global provider of end-to-end software and cloud technology solutions, headquartered in Switzerland. Our 8,700 employees support our approximately 65,000 customers in their digital transformation.

On-Site Support Analyst
Full-time | On-site | Office: Madrid, Spain.

As an On-Site Support Analyst, you will be part of a dynamic and fast-paced team focused on ensuring and/or restoring operational continuity and the availability of office hardware and software resources at the user's location. In other words, requests that cannot be resolved by the Service Desk agents will be escalated to the On-Site Support team, which will go to the location where the incident or problem was reported, perform a diagnosis, and restore the availability of the resources involved.

This role offers an exciting opportunity to work at a company that values professional growth, personal development, and teamwork. You’ll be at the forefront of our commitment to delivering first-class customer service, helping our teams work efficiently while gaining valuable experience in IT support.

Required Skills:

• Professional in Systems Engineering, Computer Engineering, Software Engineering, or related fields—either graduated or close to completing the degree.
• Strong communication and problem-solving skills.
• Familiarity with ticket management tools.
• VIP Client Support.
• Ability to work independently and as part of a team.
• Customer service-oriented mindset.
• Previous experience in a technical support or helpdesk role, providing on-site assistance at the client’s office.
• Proven knowledge in diagnosing operating systems (Windows, macOS, Linux) and troubleshooting hardware issues.
• English level B1 and above.

Preferred Skills:

Experience with ITIL frameworks and best practices for incident management.
Familiarity with platforms such as Office 365, Windows, macOS, among others, and remote support tools (e.g., TeamViewer, Remote Desktop).
Relevant certifications, including:

• Cisco Certification

• Microsoft Server Certifications

• Microsoft Office Certifications (versions 365 and 2021).

• Microsoft System Center Certifications

• Microsoft Azure Certification.

• Apple OS Certifications (iOS, iPadOS, and macOS).

• Microsoft Windows Certifications (versions 10 and 11 for desktop systems).

Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser focused on delivering extraordinary Customer Happiness and results. Our leaders encourage their teams and provide a working environment that delivers incredible levels of Employee Happiness. We are Low ego. Our leaders operate with a high level of Team but can work at Speed lead change in a global economy. We are a leading global provider of end-to-end software and cloud technology solutions, headquartered in Switzerland. Our 8,700 employees support our appro ximately 65,000 customers in their digital transformation.

We are thrilled to announce an opportunity to join our team as:

On-Site Support Analyst
Full-time | On-site | Office: Madrid, Spain.

As an On-Site Support Analyst, you will be part of a dynamic and fast-paced team focused on ensuring and/or restoring operational continuity and the availability of office hardware and software resources at the user's location. In other words, requests that cannot be resolved by the Service Desk agents will be escalated to the On-Site Support team, which will go to the location where the incident or problem was reported, perform a diagnosis, and restore the availability of the resources involved.

This role offers an exciting opportunity to work at a company that values professional growth, personal development, and teamwork. You’ll be at the forefront of our commitment to delivering first-class customer service, helping our teams work efficiently while gaining valuable experience in IT support.

Required Skills:

• Professional in Systems Engineering, Computer Engineering, Software Engineering, or related fields—either graduated or close to completing the degree.
• Strong communication and problem-solving skills.
• Familiarity with ticket management tools.
• VIP Client Support.
• Ability to work independently and as part of a team.
• Customer service-oriented mindset.
• Previous experience in a technical support or helpdesk role, providing on-site assistance at the client’s office.
• Proven knowledge in diagnosing operating systems (Windows, macOS, Linux) and troubleshooting hardware issues.
• English level B1 and above.

• Experience with ITIL frameworks and best practices for incident management.
• Familiarity with platforms such as Office 365, Windows, macOS, among others, and remote support tools (e.g., TeamViewer, Remote Desktop).
• Relevant certifications, including:
• Cisco Certification
• Microsoft Server Certifications
• Microsoft Office Certifications (versions 365 and 2021).
• Microsoft System Center Certifications
• Microsoft Azure Certification.
• Apple OS Certifications (iOS, iPadOS, and macOS).
• Microsoft Windows Certifications (versions 10 and 11 for desktop systems).

Software & Cloud

Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser focused on delivering extraordinary Customer Happiness and results. Our leaders encourage their teams and provide a working environment that delivers incredible levels of Employee Happiness. We are Low ego. Our leaders operate with a high level of Team but can work at Speed lead change in a global economy. We are a leading global provider of end-to-end software and cloud technology solutions, headquartered in Switzerland. Our 8,700 employees support our appro ximately 65,000 customers in their digital transformation.

On-Site Support Analyst
Full-time | On-site | Office: Madrid, Spain.

As an On-Site Support Analyst, you will be part of a dynamic and fast-paced team focused on ensuring and/or restoring operational continuity and the availability of office hardware and software resources at the user's location. In other words, requests that cannot be resolved by the Service Desk agents will be escalated to the On-Site Support team, which will go to the location where the incident or problem was reported, perform a diagnosis, and restore the availability of the resources involved.

This role offers an exciting opportunity to work at a company that values professional growth, personal development, and teamwork. You’ll be at the forefront of our commitment to delivering first-class customer service, helping our teams work efficiently while gaining valuable experience in IT support.

Required Skills:

• Professional in Systems Engineering, Computer Engineering, Software Engineering, or related fields—either graduated or close to completing the degree.
• Strong communication and problem-solving skills.
• Familiarity with ticket management tools.
• VIP Client Support.
• Ability to work independently and as part of a team.
• Customer service-oriented mindset.
• Previous experience in a technical support or helpdesk role, providing on-site assistance at the client’s office.
• Proven knowledge in diagnosing operating systems (Windows, macOS, Linux) and troubleshooting hardware issues.
• English level B1 and above.

Preferred Skills:

Experience with ITIL frameworks and best practices for incident management.
Familiarity with platforms such as Office 365, Windows, macOS, among others, and remote support tools (e.g., TeamViewer, Remote Desktop).
Relevant certifications, including:

• Cisco Certification

• Microsoft Server Certifications

• Microsoft Office Certifications (versions 365 and 2021).

• Microsoft System Center Certifications

• Microsoft Azure Certification.

• Apple OS Certifications (iOS, iPadOS, and macOS).

• Microsoft Windows Certifications (versions 10 and 11 for desktop systems).

Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser focused on delivering extraordinary Customer Happiness and results. Our leaders encourage their teams and provide a working environment that delivers incredible levels of Employee Happiness. We are Low ego. Our leaders operate with a high level of Team but can work at Speed lead change in a global economy. We are a leading global provider of end-to-end software and cloud technology solutions, headquartered in Switzerland. Our 8,700 employees support our approximately 65,000 customers in their digital transformation.

On-Site Support Analyst
Full-time | On-site | Office: Madrid, Spain.

As an On-Site Support Analyst, you will be part of a dynamic and fast-paced team focused on ensuring and/or restoring operational continuity and the availability of office hardware and software resources at the user's location. In other words, requests that cannot be resolved by the Service Desk agents will be escalated to the On-Site Support team, which will go to the location where the incident or problem was reported, perform a diagnosis, and restore the availability of the resources involved.

This role offers an exciting opportunity to work at a company that values professional growth, personal development, and teamwork. You’ll be at the forefront of our commitment to delivering first-class customer service, helping our teams work efficiently while gaining valuable experience in IT support.

Required Skills:

• Professional in Systems Engineering, Computer Engineering, Software Engineering, or related fields—either graduated or close to completing the degree.
• Strong communication and problem-solving skills.
• Familiarity with ticket management tools.
• VIP Client Support.
• Ability to work independently and as part of a team.
• Customer service-oriented mindset.
• Previous experience in a technical support or helpdesk role, providing on-site assistance at the client’s office.
• Proven knowledge in diagnosing operating systems (Windows, macOS, Linux) and troubleshooting hardware issues.
• English level B1 and above.

Preferred Skills:

Experience with ITIL frameworks and best practices for incident management.
Familiarity with platforms such as Office 365, Windows, macOS, among others, and remote support tools (e.g., TeamViewer, Remote Desktop).
Relevant certifications, including:

• Cisco Certification

• Microsoft Server Certifications

• Microsoft Office Certifications (versions 365 and 2021).

• Microsoft System Center Certifications

• Microsoft Azure Certification.

• Apple OS Certifications (iOS, iPadOS, and macOS).

• Microsoft Windows Certifications (versions 10 and 11 for desktop systems).

¡Estamos ampliando nuestro equipo! Nos encontramos en pleno crecimiento y buscamos nuevos perfiles que se unan a nuestra familia en HSI.

Somos una consultora tecnológica especializada en proyectos Cloud dentro del ecosistema de Microsoft con más de 30 años de experiencia gestionando proyectos de IT. Tenemos sedes en Barcelona, Bilbao y Madrid. Además, en HSI gestionamos proyectos en todo el territorio nacional e internacional.

Oferta: Soporte tecnico N1

Modalidad presencial

Jornada completa

Contrato indefinido

Descripción del puesto

Buscamos un/a Técnico/a de Soporte Nivel 1 (N1) para trabajar de forma presencial en las oficinas de uno de nuestros clientes finales en Barcelona . La persona seleccionada se encargará de ofrecer soporte técnico al usuario final, resolviendo incidencias básicas, gestionando tickets y colaborando con otros niveles de soporte cuando sea necesario. Es una oportunidad ideal para perfiles con orientación al servicio, buenas habilidades comunicativas y experiencia previa en entornos IT.