El soporte informático es un campo dinámico que requiere profesionales capacitados para mantener la infraestructura tecnológica funcionando sin problemas. Los trabajos de soporte informático abarcan una variedad de roles, desde 234 Ofertas de It Support en España
It Helpdesk Support
Hoy
Trabajo visto
Descripción Del Trabajo
BELIEVE IN LIFE. Join a company that takes you further!
Galenicum is one of the fastest growing companies in the pharmaceutical sector! We are enthusiastic about life, devoting our talent and effort to providing high-quality affordable pharmaceuticals worldwide.
People are the key to our present and future success, so we carefully select candidates that meet the requirements for each position, however most importantly, who also fit with our cultural DNA and values.
Here’s the lowdown on what your role will actually look like (spoiler alert: it’s awesome!)
We are seeking for a IT Helpdesk Support to join our IT Team.
What you'll be rocking:
- Learn and support all company-specific software and hardware solutions.
- Installs, updates, troubleshoots and develops technical solutions for all hardware and software issues.
- Acts as a technical resource in assisting users to resolve problems.
- Identifies, diagnoses and resolves problems related to software, hardware, firmware, etc. and communicates solutions to users.
- Escalates urgent problems requiring more in-depth knowledge to the IT team.
- Documents procedures and solutions for help desk issues.
- Answering both technical and non-technical questions for users.
- Making recommendations on areas of process improvement.
- Responding to breakdowns.
- Must be able to resolve problems via phone or remote control software in a helpdesk environment.
- Provide remote help-desk support to international offices around the world, specially in South America.
- Managing stocks of equipment
- Repairing equipment and replacing parts
- Responding to breakdowns
- Setting up new users’ accounts and profiles and dealing with password issues
- Compliance of the data protection law.
- Guarantee implementation of IT policies.
- Update and innovate Galenicum technology.
What you bring to the table:
- Minimum 1-2 years' experience in similar functions.
- Hands-on troubleshooting experience with computers and other electronic devices.
- Knowledge in Apple and google products is a must.
- Must have IT skills and have the aptitude and technical ability to support electronic devices and equipment in a network environment.
- Hands-on troubleshooting experience with computers and other electronic devices.
Educational milestone:
- IT studies or demonstrated equivalence experience.
- Good level of English and Spanish, spoken and written.
- Excellent computer skills (MS Office, Smartsheet, others valuable)
Your key superpowers:
- Passionate by informatics, loves to share his knowledge with others.
- Excellent customer service skills. Supportive, likes to support others and solve their issues.
- Self –motivated and goal driven, with the ability to effectively prioritize and execute task in a fast-paced environment.
- Self- sufficient, highly responsible, ability to multi-task and capable to work well under pressure.
- Proactive, dynamic, decisive and methodical. Strong attention to details.
- Excellent communication, interpersonal and collaboration skills.
- Strong analytical and problem solving skills, particularly with regard to anticipating and solving issues and concerns before they occur or become critical.
- Strong organizational, planning and time management skills, to design, monitor and enforce work plans.
- Good team player and confidentiality
- Excellent learning capabilities in order to implement IT innovations.
What makes Galenicum a top-tier workplace?
- A challenging company, and a dynamic team to work with.
- A Workspace to enjoy. Pleasant, sustainable, and architecture-awarded office.
- A flexible schedule to match your preferences and workload.
- A training offer to learn beyond your job with a broad set of topics: Galenicum Laude.
- Health insurance coverage to feel cared.
- Food to keep your energy up. Subsidized meals in our office restaurant Popina.
- Gym to help you maintain a healthy lifestyle.
- Flexible remuneration.
- And, very important! A Buddy to help you land smoothly in our company since day 1.
We’re looking for someone who works hard, plays hard, and laughs harder. Sound like you?
Come aboard. Believe in life
It Helpdesk Support
Hoy
Trabajo visto
Descripción Del Trabajo
BELIEVE IN LIFE. Join a company that takes you further!
Galenicum is one of the fastest growing companies in the pharmaceutical sector! We are enthusiastic about life, devoting our talent and effort to providing high-quality affordable pharmaceuticals worldwide.
People are the key to our present and future success, so we carefully select candidates that meet the requirements for each position, however most importantly, who also fit with our cultural DNA and values.
Here’s the lowdown on what your role will actually look like (spoiler alert: it’s awesome!)
We are seeking for a IT Helpdesk Support to join our IT Team.
What you'll be rocking:
- Learn and support all company-specific software and hardware solutions.
- Installs, updates, troubleshoots and develops technical solutions for all hardware and software issues.
- Acts as a technical resource in assisting users to resolve problems.
- Identifies, diagnoses and resolves problems related to software, hardware, firmware, etc. and communicates solutions to users.
- Escalates urgent problems requiring more in-depth knowledge to the IT team.
- Documents procedures and solutions for help desk issues.
- Answering both technical and non-technical questions for users.
- Making recommendations on areas of process improvement.
- Responding to breakdowns.
- Must be able to resolve problems via phone or remote control software in a helpdesk environment.
- Provide remote help-desk support to international offices around the world, specially in South America.
- Managing stocks of equipment
- Repairing equipment and replacing parts
- Responding to breakdowns
- Setting up new users’ accounts and profiles and dealing with password issues
- Compliance of the data protection law.
- Guarantee implementation of IT policies.
- Update and innovate Galenicum technology.
What you bring to the table:
- Minimum 1-2 years' experience in similar functions.
- Hands-on troubleshooting experience with computers and other electronic devices.
- Knowledge in Apple and google products is a must.
- Must have IT skills and have the aptitude and technical ability to support electronic devices and equipment in a network environment.
- Hands-on troubleshooting experience with computers and other electronic devices.
Educational milestone:
- IT studies or demonstrated equivalence experience.
- Good level of English and Spanish, spoken and written.
- Excellent computer skills (MS Office, Smartsheet, others valuable)
Your key superpowers:
- Passionate by informatics, loves to share his knowledge with others.
- Excellent customer service skills. Supportive, likes to support others and solve their issues.
- Self –motivated and goal driven, with the ability to effectively prioritize and execute task in a fast-paced environment.
- Self- sufficient, highly responsible, ability to multi-task and capable to work well under pressure.
- Proactive, dynamic, decisive and methodical. Strong attention to details.
- Excellent communication, interpersonal and collaboration skills.
- Strong analytical and problem solving skills, particularly with regard to anticipating and solving issues and concerns before they occur or become critical.
- Strong organizational, planning and time management skills, to design, monitor and enforce work plans.
- Good team player and confidentiality
- Excellent learning capabilities in order to implement IT innovations.
What makes Galenicum a top-tier workplace?
- A challenging company, and a dynamic team to work with.
- A Workspace to enjoy. Pleasant, sustainable, and architecture-awarded office.
- A flexible schedule to match your preferences and workload.
- A training offer to learn beyond your job with a broad set of topics: Galenicum Laude.
- Health insurance coverage to feel cared.
- Food to keep your energy up. Subsidized meals in our office restaurant Popina.
- Gym to help you maintain a healthy lifestyle.
- Flexible remuneration.
- And, very important! A Buddy to help you land smoothly in our company since day 1.
We’re looking for someone who works hard, plays hard, and laughs harder. Sound like you?
Come aboard. Believe in life
It Helpdesk Support
Hoy
Trabajo visto
Descripción Del Trabajo
BELIEVE IN LIFE. Join a company that takes you further!
Galenicum is one of the fastest growing companies in the pharmaceutical sector! We are enthusiastic about life, devoting our talent and effort to providing high-quality affordable pharmaceuticals worldwide.
People are the key to our present and future success, so we carefully select candidates that meet the requirements for each position, however most importantly, who also fit with our cultural DNA and values.
Here’s the lowdown on what your role will actually look like (spoiler alert: it’s awesome!)
We are seeking for a IT Helpdesk Support to join our IT Team.
What you'll be rocking:
- Learn and support all company-specific software and hardware solutions.
- Installs, updates, troubleshoots and develops technical solutions for all hardware and software issues.
- Acts as a technical resource in assisting users to resolve problems.
- Identifies, diagnoses and resolves problems related to software, hardware, firmware, etc. and communicates solutions to users.
- Escalates urgent problems requiring more in-depth knowledge to the IT team.
- Documents procedures and solutions for help desk issues.
- Answering both technical and non-technical questions for users.
- Making recommendations on areas of process improvement.
- Responding to breakdowns.
- Must be able to resolve problems via phone or remote control software in a helpdesk environment.
- Provide remote help-desk support to international offices around the world, specially in South America.
- Managing stocks of equipment
- Repairing equipment and replacing parts
- Responding to breakdowns
- Setting up new users’ accounts and profiles and dealing with password issues
- Compliance of the data protection law.
- Guarantee implementation of IT policies.
- Update and innovate Galenicum technology.
What you bring to the table:
- Minimum 1-2 years' experience in similar functions.
- Hands-on troubleshooting experience with computers and other electronic devices.
- Knowledge in Apple and google products is a must.
- Must have IT skills and have the aptitude and technical ability to support electronic devices and equipment in a network environment.
- Hands-on troubleshooting experience with computers and other electronic devices.
Educational milestone:
- IT studies or demonstrated equivalence experience.
- Good level of English and Spanish, spoken and written.
- Excellent computer skills (MS Office, Smartsheet, others valuable)
Your key superpowers:
- Passionate by informatics, loves to share his knowledge with others.
- Excellent customer service skills. Supportive, likes to support others and solve their issues.
- Self –motivated and goal driven, with the ability to effectively prioritize and execute task in a fast-paced environment.
- Self- sufficient, highly responsible, ability to multi-task and capable to work well under pressure.
- Proactive, dynamic, decisive and methodical. Strong attention to details.
- Excellent communication, interpersonal and collaboration skills.
- Strong analytical and problem solving skills, particularly with regard to anticipating and solving issues and concerns before they occur or become critical.
- Strong organizational, planning and time management skills, to design, monitor and enforce work plans.
- Good team player and confidentiality
- Excellent learning capabilities in order to implement IT innovations.
What makes Galenicum a top-tier workplace?
- A challenging company, and a dynamic team to work with.
- A Workspace to enjoy. Pleasant, sustainable, and architecture-awarded office.
- A flexible schedule to match your preferences and workload.
- A training offer to learn beyond your job with a broad set of topics: Galenicum Laude.
- Health insurance coverage to feel cared.
- Food to keep your energy up. Subsidized meals in our office restaurant Popina.
- Gym to help you maintain a healthy lifestyle.
- Flexible remuneration.
- And, very important! A Buddy to help you land smoothly in our company since day 1.
We’re looking for someone who works hard, plays hard, and laughs harder. Sound like you?
Come aboard. Believe in life
IT Support/Helpdesk/Service Desk/Desktop Support
Hoy
Trabajo visto
Descripción Del Trabajo
Si te apasiona el mundo de la tecnología, disfrutas resolviendo problemas complejos y quieres crecer en un entorno dinámico y colaborativo, ¡esta posición es para ti!
&# ; Tu misión
Como Técnico/a de Soporte IT Nivel 2 , serás responsable de brindar soporte técnico especializado a nuestros usuarios internos y clientes. Resolverás incidencias escaladas desde el primer nivel, garantizarás la continuidad de los servicios TI y colaborarás en la mejora de procesos e infraestructuras.
&# ; Responsabilidades
Diagnosticar y resolver incidencias complejas escaladas desde Soporte Nivel 1.
Dar soporte remoto y presencial en hardware, software, redes y sistemas.
Gestionar tickets en herramientas como ServiceNow, Jira u OTRS.
Administrar equipos, licencias, cuentas y accesos (Active Directory, Microsoft 365).
Instalar, configurar y actualizar hardware y software.
Documentar soluciones en la base de conocimiento.
Escalar incidencias críticas a nivel 3 o proveedores externos.
Colaborar en proyectos de infraestructura y optimización de procesos.
Asegurar el cumplimiento de políticas de seguridad informática.
&# ;️ Requisitos
Formación y experiencia
~ Grado/Técnico en informática, ingeniería en sistemas o experiencia equivalente.
~2–4 años en soporte técnico nivel 2.
Conocimientos técnicos
Windows (cliente y servidor).
Virtualización (VMware, Hyper-V).
Redes: TCP/IP, DNS, DHCP, VPN.
Active Directory, Microsoft 365, Teams, Outlook, SharePoint.
Herramientas de ticketing (ServiceNow, Jira, OTRS…).
Conocimientos básicos de ITIL.
Deseable: seguridad informática y backups.
&# ; Qué ofrecemos
Contrato indefinido con cliente FINAL.
Horario flexible :
Viernes: 8h a 14h.
Jornada intensiva en agosto.
Retribución flexible : Ticket Restaurant, Ticket Transporte, Mutua y Guardería.
Oficinas en Barcelona y Montmeló , con actividad en ambas sedes.
&# ; Si te identificas con el rol, envíanos tu candidatura y da el siguiente paso en tu carrera.
IT Support
Hoy
Trabajo visto
Descripción Del Trabajo
En Palatin conectamos a profesionales con nuevas oportunidades que impulsan su carrera.
Si te apasiona el mundo de la tecnología, disfrutas resolviendo problemas complejos y quieres crecer en un entorno dinámico y colaborativo, ¡esta posición es para ti!
IT Support
Hoy
Trabajo visto
Descripción Del Trabajo
En Palatin conectamos a profesionales con nuevas oportunidades que impulsan su carrera.
Si te apasiona el mundo de la tecnología, disfrutas resolviendo problemas complejos y quieres crecer en un entorno dinámico y colaborativo, ¡esta posición es para ti!
IT Support
Hoy
Trabajo visto
Descripción Del Trabajo
En Palatin conectamos a profesionales con nuevas oportunidades que impulsan su carrera.
Si te apasiona el mundo de la tecnología, disfrutas resolviendo problemas complejos y quieres crecer en un entorno dinámico y colaborativo, ¡esta posición es para ti!
Sé el primero en saberlo
Acerca de lo último It support Empleos en España !
IT Support
Hoy
Trabajo visto
Descripción Del Trabajo
En Palatin conectamos a profesionales con nuevas oportunidades que impulsan su carrera.
Si te apasiona el mundo de la tecnología, disfrutas resolviendo problemas complejos y quieres crecer en un entorno dinámico y colaborativo, ¡esta posición es para ti!
It Support
Hoy
Trabajo visto
Descripción Del Trabajo
En Palatin conectamos a profesionales con nuevas oportunidades que impulsan su carrera.
Si te apasiona el mundo de la tecnología, disfrutas resolviendo problemas complejos y quieres crecer en un entorno dinámico y colaborativo, ¡esta posición es para ti!
It Support
Hoy
Trabajo visto
Descripción Del Trabajo
En
Wolfiek Group
, grupo especializado en eCommerce, buscamos un / a
Junior IT Support
que nos ayude en las tareas operativas del departamento IT.
Tus responsabilidades principales :
Soporte de primer nivel (tickets, incidencias, peticiones de usuarios).
Onboarding y offboarding de empleados (cuentas, accesos, dispositivos).
Aplicación de políticas de seguridad (MFA, antivirus, MDM).
Gestión básica de redes y equipos de oficina (Wi-Fi, impresoras, portátiles, VoIP).
Administración de licencias y software SaaS.
Tareas de backup y control de accesos.
Lo que valoramos en ti :
Conocimientos de sistemas operativos (Windows / MacOS).
Conocimientos de software de Administración de Dispositivos (MDM).
Interés en seguridad informática, gestión de usuarios y setup de equipos.
Actitud proactiva, ganas de aprender y atención al detalle.
Inglés básico para trabajar con documentación técnica.
Lo que ofrecemos :
Contrato indefinido (tras el periodo de prueba).
Oportunidad de crecer aprendiendo de proyectos en ecommerce, SaaS y cloud.
Entorno dinámico y flexible con posibilidad de teletrabajo parcial.
Formaciones y mentoría directa del IT Manager.
Si te interesa, aplica aquí mismo en LinkedIn o envíanos tu CV.
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