2.444 Ofertas de It Support en España

We are seeking our new IT Helpdesk Support Specialist to join the Axway team!

The IT Helpdesk Support Specialist is responsible for providing technical assistance and support related to computer systems, software, and hardware and maintaining our IT stock. They will be the first point of contact for IT-related issues, working to identify, research, and resolve technical problems and act as an IT representative for the local offices and internal clients.

Responsibilities

Key Responsibilities :

• Provide first-level support for incoming technical problems and service requests via tickets, email, chat and in-person requests from employees in a timely and professional manner.
• Accurately document, track, and maintain all issues and resolutions using the ticketing system.
• Assist in the setup, installation, and configuration of computer hardware, software, and peripherals.
• Troubleshoot and resolve technical issues related to computer systems, software, hardware, and network problems – remote and in-person
• Assist with setup and configuration of new employee workstations and accessories.
• Provide training and support to employees on the use of IT systems and applications.
• Collaborate with other IT team members to resolve more complex issues and perform physical intervention on local IT equipment when required by Network and / or System team.
• Maintain a high level of customer service to end users, ensuring that all interactions are handled professionally and courteously.
• Develop and maintain technical knowledge and expertise in relevant IT areas.
• Create and maintain documentation of technical procedures, processes, and end-user guides.
• Maintain the IT stock up to date, perform stock count actions at least once per year.
• Participate in IT projects and initiatives as required.
• Provide remote IT support for internal clients working in Valencia office; physical presence in Valencia can be required from time to time based on business need.
• Perform other related duties as assigned.

Qualifications

Qualifications :

• Associate or bachelor’s degree in computer science, Information Systems, or a related field, or equivalent work experience.
• 3 to 5 years’ experience in a helpdesk or technical support role, in a multi-site, international corporation.
• Strong knowledge of computer systems, software, and hardware – Windows 10, Windows 11, MacOS, Intune, Jamf, Jamf-Connect, M365 administrator (Exchange, Teams, Outlook, OneDrive, SharePoint, etc), Trellix / Defender (Antivirus), Global Protect (VPN), Microsoft EntraID administrator.
• Nice to have – Linux OS basic knowledge, Firewall rules creation and update, configure Site to Site VPN.
• Excellent problem-solving and communication skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Proficiency in English
• Experience with ticketing systems and documentation practices.
• Certifications such as ITIL or similar are a plus.

Work Environment : Dynamic environment, interacting with internal clients based in the main offices in Spain – Madrid and Valencia, and potentially other different locations in EMEA. Work in hybrid mode possible, but on-site presence required at least 3 days per week, depending on the site structure.

This job description is not intended to be all-inclusive and may be subject to change as business needs evolve.

Company Overview

At Axway, we’re more than a company—we’re a pioneer. For 25 years, we’ve been empowering organizations to achieve digital transformation and unlock innovation. With a presence in 100 countries, 11,000+ customers, and a global team of over 1,400+ passionate professionals, Axway is driving the future of enterprise integration.

We’re on a mission to be the leader in our space, empowering our customers with secure, mission-critical software to manage and deliver impactful business outcomes from all their digital business interactions .

Why Axway?

We believe in the power of togetherness. When you’re part of Axway, you’re part of a culturally rich and globally connected community that thrives on exchanging ideas and tackling challenges head-on. Whether working remotely or onsite, you’ll find camaraderie, collaboration, and the support of leadership to inspire you daily.

Here, you’ll grow, innovate, and succeed because we’re better together. Each step forward in your personal journey is one we take as a team. Join us, and let’s accomplish extraordinary things together.

Axway is a proud member of 74Software. Learn more about how Axway is transforming the future :

Ready to shape the future? Let’s get started—because at Axway, together, we can. Together, we will.

Axway is an AA and EEO employer

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We are seeking our new IT Helpdesk Support Specialist to join the Axway team!

The IT Helpdesk Support Specialist is responsible for providing technical assistance and support related to computer systems, software, and hardware and maintaining our IT stock. They will be the first point of contact for IT-related issues, working to identify, research, and resolve technical problems and act as an IT representative for the local offices and internal clients.

Responsibilities

Key Responsibilities :

• Provide first-level support for incoming technical problems and service requests via tickets, email, chat and in-person requests from employees in a timely and professional manner.
• Accurately document, track, and maintain all issues and resolutions using the ticketing system.
• Assist in the setup, installation, and configuration of computer hardware, software, and peripherals.
• Troubleshoot and resolve technical issues related to computer systems, software, hardware, and network problems – remote and in-person
• Assist with setup and configuration of new employee workstations and accessories.
• Provide training and support to employees on the use of IT systems and applications.
• Collaborate with other IT team members to resolve more complex issues and perform physical intervention on local IT equipment when required by Network and / or System team.
• Maintain a high level of customer service to end users, ensuring that all interactions are handled professionally and courteously.
• Develop and maintain technical knowledge and expertise in relevant IT areas.
• Create and maintain documentation of technical procedures, processes, and end-user guides.
• Maintain the IT stock up to date, perform stock count actions at least once per year.
• Participate in IT projects and initiatives as required.
• Provide remote IT support for internal clients working in Valencia office; physical presence in Valencia can be required from time to time based on business need.
• Perform other related duties as assigned.

Qualifications

Qualifications :

• Associate or bachelor’s degree in computer science, Information Systems, or a related field, or equivalent work experience.
• 3 to 5 years’ experience in a helpdesk or technical support role, in a multi-site, international corporation.
• Strong knowledge of computer systems, software, and hardware – Windows 10, Windows 11, MacOS, Intune, Jamf, Jamf-Connect, M365 administrator (Exchange, Teams, Outlook, OneDrive, SharePoint, etc), Trellix / Defender (Antivirus), Global Protect (VPN), Microsoft EntraID administrator.
• Nice to have – Linux OS basic knowledge, Firewall rules creation and update, configure Site to Site VPN.
• Excellent problem-solving and communication skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Proficiency in English
• Experience with ticketing systems and documentation practices.
• Certifications such as ITIL or similar are a plus.

Work Environment : Dynamic environment, interacting with internal clients based in the main offices in Spain – Madrid and Valencia, and potentially other different locations in EMEA. Work in hybrid mode possible, but on-site presence required at least 3 days per week, depending on the site structure.

This job description is not intended to be all-inclusive and may be subject to change as business needs evolve.

Company Overview

At Axway, we’re more than a company—we’re a pioneer. For 25 years, we’ve been empowering organizations to achieve digital transformation and unlock innovation. With a presence in 100 countries, 11,000+ customers, and a global team of over 1,400+ passionate professionals, Axway is driving the future of enterprise integration.

We’re on a mission to be the leader in our space, empowering our customers with secure, mission-critical software to manage and deliver impactful business outcomes from all their digital business interactions .

Why Axway?

We believe in the power of togetherness. When you’re part of Axway, you’re part of a culturally rich and globally connected community that thrives on exchanging ideas and tackling challenges head-on. Whether working remotely or onsite, you’ll find camaraderie, collaboration, and the support of leadership to inspire you daily.

Here, you’ll grow, innovate, and succeed because we’re better together. Each step forward in your personal journey is one we take as a team. Join us, and let’s accomplish extraordinary things together.

Axway is a proud member of 74Software. Learn more about how Axway is transforming the future :

Ready to shape the future? Let’s get started—because at Axway, together, we can. Together, we will.

Axway is an AA and EEO employer

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Audika is a multinational hearing care company, part of the Demant Group, a global group covering all areas of hearing care. Audika has more than 2,750 hearing centers in 26 countries. In Spain, Audika is expanding and has more than 135 hearing centers providing hearing services to clients.

For our head office in Alcobendas, Madrid, we are seeking an IT Support and Helpdesk Technician. You will manage all IT-related issues and requests from employees, ensuring high-quality support and resolution of queries. Responsibilities include installation and maintenance of IT equipment.

Functions:

• Provide IT service desk support for all internal systems, hardware, and software issues.
• Manage installation, configuration, and maintenance of hardware and software, including servers, desktops, laptops, and smartphones.
• Interact with internal customers, collaborate effectively, and deliver excellent customer service.
• Develop and maintain positive relationships with users, ensuring satisfaction.
• Ensure timely resolution of technical issues.
• Test and evaluate new IT systems and technologies.
• Participate in project management and store interventions.
• Availability to travel nationally.

Requirements:

• Degree in Computer Science or Information Technology.
• At least 5 years of experience in technical customer support, tech support, or similar roles.
• High level of English (B2 or higher).
• Availability to travel nationally (driver's license).
• Microsoft and Cisco certifications are advantageous.
• Proficiency in Windows, Office 365, SharePoint, Active Directory, SCCM, Azure, Intune, iOS.
• Experience with ticketing tools like Service Desk, Jira, QC.
• Experience with MDM for iOS and Android.
• Basic PowerShell skills.
• Experience in peripheral troubleshooting (scanners, printers, routers, switches).
• Attention to detail and problem-solving skills.
• Excellent interpersonal, written, and verbal communication skills.

What we offer:

• Permanent contract.
• Growing multinational company.
• Employee benefits and discounts.
• Positive work environment with ongoing support.

Social network you want to login/join with:

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Madrid, Spain

Other

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Yes

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Audika is a multinational hearing care company, part of the Demant Group, a global group covering all areas of hearing care. Audika has more than 2,750 hearing centers in 26 countries. In Spain, Audika is expanding and has more than 135 hearing centers providing hearing services to clients.

For our head office in Alcobendas, Madrid, we are seeking an IT Support and Helpdesk Technician. You will manage all IT-related issues and requests from employees, ensuring high-quality support and resolution of queries. Responsibilities include installation and maintenance of IT equipment.

Functions:

• Provide IT service desk support for all internal systems, hardware, and software issues.
• Manage installation, configuration, and maintenance of hardware and software, including servers, desktops, laptops, and smartphones.
• Interact with internal customers, collaborate effectively, and deliver excellent customer service.
• Develop and maintain positive relationships with users, ensuring satisfaction.
• Ensure timely resolution of technical issues.
• Test and evaluate new IT systems and technologies.
• Participate in project management and store interventions.
• Availability to travel nationally.

Requirements:

• Degree in Computer Science or Information Technology.
• At least 5 years of experience in technical customer support, tech support, or similar roles.
• High level of English (B2 or higher).
• Availability to travel nationally (driver's license).
• Microsoft and Cisco certifications are advantageous.
• Proficiency in Windows, Office 365, SharePoint, Active Directory, SCCM, Azure, Intune, iOS.
• Experience with ticketing tools like Service Desk, Jira, QC.
• Experience with MDM for iOS and Android.
• Basic PowerShell skills.
• Experience in peripheral troubleshooting (scanners, printers, routers, switches).
• Attention to detail and problem-solving skills.
• Excellent interpersonal, written, and verbal communication skills.

What we offer:

• Permanent contract.
• Growing multinational company.
• Employee benefits and discounts.
• Positive work environment with ongoing support.

¡Ampliamos nuestro equipo!

¿Buscas un nuevo reto donde desarrollar tu carrera y aprender nuevas tecnologías? Entonces sigue leyendo porque esto te puede interesar.

Scalian es una empresa de más de 6.000 personas con una dimensión internacional, con oficinas en Europa y América del Norte. Estamos especializados en dar servicios a diferentes clientes enfocados en Data, Cloud e Inteligencia Artificial.

¿Qué buscamos?

Buscamos un/a IT Support para integrarse en nuestro equipo de profesionales del sector banca.

Requisitos mínimos:

• Conocimientos avanzados en sistemas operativos de puesto de trabajo (Windows 10, Windows 11, macOS) (3-5 años).
• Experiencia en sistemas operativos móviles (iOS, iPadOS, Android) (1-3 años).
• Conocimientos en Microsoft 365 : OneDrive, Outlook, Office (3-5 años).
• Dominio de MS Teams y SharePoint Online (1-3 años).
• Experiencia en Azure Intune y Active Directory on-premise (1-3 años).
• Conocimientos avanzados en SCCM, MECM y MDM (1-3 años).
• Experiencia con PowerShell (1-3 años).
• Conocimientos sólidos en administración de Windows Server (3-5 años).
• Experiencia en sistemas de impresión y sistemas audiovisuales (AV Systems) (1-3 años).
• Conocimientos avanzados de procesos ITSM y herramientas asociadas (5-8 años).
• Experiencia en gestión de stakeholders (1-3 años).
• Nivel de inglés fluido (mínimo B2 , hablado y escrito) (3-5 años).

¿Qué tendrás con nosotros?

¡Ampliamos nuestro equipo!

¿Buscas un nuevo reto donde desarrollar tu carrera y aprender nuevas tecnologías? Entonces sigue leyendo porque esto te puede interesar.

Scalian es una empresa de más de 6.000 personas con una dimensión internacional, con oficinas en Europa y América del Norte. Estamos especializados en dar servicios a diferentes clientes enfocados en Data, Cloud e Inteligencia Artificial.

¿Qué buscamos?

Buscamos un/a IT Support para integrarse en nuestro equipo de profesionales del sector banca.

Requisitos mínimos:

• Conocimientos avanzados en sistemas operativos de puesto de trabajo (Windows 10, Windows 11, macOS) (3-5 años).
• Experiencia en sistemas operativos móviles (iOS, iPadOS, Android) (1-3 años).
• Conocimientos en Microsoft 365 : OneDrive, Outlook, Office (3-5 años).
• Dominio de MS Teams y SharePoint Online (1-3 años).
• Experiencia en Azure Intune y Active Directory on-premise (1-3 años).
• Conocimientos avanzados en SCCM, MECM y MDM (1-3 años).
• Experiencia con PowerShell (1-3 años).
• Conocimientos sólidos en administración de Windows Server (3-5 años).
• Experiencia en sistemas de impresión y sistemas audiovisuales (AV Systems) (1-3 años).
• Conocimientos avanzados de procesos ITSM y herramientas asociadas (5-8 años).
• Experiencia en gestión de stakeholders (1-3 años).
• Nivel de inglés fluido (mínimo B2 , hablado y escrito) (3-5 años).

¿Qué tendrás con nosotros?

Emagine Tres Cantos, Community of Madrid, Spain

IT Support Consultant

We are currently seeking a hands-on and proactive IT Support Consultant to provide onsite technical support for our Spanish operations in Tres Cantos, Madrid.

1. Provide onsite support for end user devices including laptops, thin clients, peripherals, and printers.
2. Perform physical tasks such as hardware delivery, device imaging, setup, cabling, and resets.
3. Troubleshoot and resolve first-level hardware and connectivity issues.
4. Manage local IT stock, monitor inventory, and coordinate storage/asset movement.
5. Maintain accurate asset tracking and reporting.
6. Act as onsite "eyes and hands" to assist remote teams with basic server/network activities.
7. Support technical room needs under the guidance of global infrastructure teams.

1. Collaborate with AZ Tech teams to escalate, document, and resolve more complex issues.
2. Ensure alignment with global IT standards, processes, and SLAs.

• Liaise with vendors (e.g., Lenovo) for issue resolution.

• Support users with BitLocker, BIOS, and image-related password resets.

• Provide incident management and basic troubleshooting.

• Assist with deployment of new software packages.

• Help address SD-WAN, Wi-Fi, LAN, and video conferencing issues, including outages and upgrades.

• Support activation of licenses and services when self-service fails.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Consulting

Industry: IT Services and IT Consulting