Financial Controller – AXA International Markets
Publicado hace 12 días
Trabajo visto
Descripción Del Trabajo
PRESENTATION OF THE FUNCTION
International Markets (IMa) brings together AXA markets in Latin America, Africa, Turkey, Middle East and Southeast Asia with the determined and exciting ambition to create strong sustainable and profitable growth.
Driven by our culture, International Markets strengthens, energizes and develops innovative solutions and capabilities tailored to the diverse needs of our customers, whilst protecting our reputation, our brand and our balance sheet.
To support this emerging market-oriented business model, AXA IMa offers a multicultural and diverse environment (languages, countries, nationalities) and multiple international career development opportunities.
The AXA IMa Business Performance and Controlling team is responsible for:
- The business monitoring and the follow up of the performance of the local entities
- The oversight and validation of the financial and capital management planning of the local entities (forecast, strategic plan …) which includes the follow up of strategic questions and top management requests
- The Financial controlling activities: Controlling, Analyzing and Presenting earnings & Financial Statements figures reported by entities in the consolidation tool, in line with AXA IFRS and Solvency 2 accounting and reporting rules
- The Finance target setting and target assessment (STIC) of the entities in the perimeter
- Synthetising and presenting to the AXA Group Finance teams the AMIH perimeter financial performance
- Managing the transition towards IFRS17
- Performs the actuarial function for IMa scope and
- Oversee the tax matter of the local entities and holdings
The team is part of the overall AXA IMa Finance, headed by Chief Financial Officer and organized with below teams:
1. Business Performance and Controlling
2. Strategy
3. Corporate Finance
4. Investment & ALM
PRIMARY MISSION
The mission of the Financial Controller is to assist his/her direct manager in the control, the analysis and the delivery of the IFRS financial figures within the IMa scope:
- Analyze and comment the financial performance of the entities on a regular basis (quarterly and/or monthly on ad-hoc basis); analyze the main Financial KPIs used to follow the profitability of the entities (Earning, Combined ratios, P&L analysis …),
- Perform an analytical review of the figures reported in the consolidation tool (“Magnitude”) ensuring the consistency of data reported for IFRS figures (accounting and reporting figures),
- Participate in the preparation of regular reports covering financial and business performance KPIs, perform analytical review of the key KPIs as well as maintain and enhance working files and tools / propose improvements for the analysis.
- Contribute within IMa organization (entities and other regional teams) to some recurring reporting / controlling processes as well as the implementation of new requests (from Group or IMa management),
- Provide assistance to the Senior manager on requests linked to business monitoring,
- Define Regional timetable and instructions, and ensure their correct application by entities,
- Review new accounting treatments and validate with AXA Group expertise teams, provide support for local entities on AXA IFRS standards,
- Identify, facilitate and implement process improvement ideas to improve controls, quality and efficiency.
CANDIDATE PROFILE
Candidate for an Financial Controller position is expected to demonstrate a sense of business acumen. He / She should have financial background but also have the capacity to understand the business performance of the entities and contribute to the improvement of the performance of the entities.
Background and experience:
- Master Degree, University in Finance/Audit & Accounting/ Actuarial;
- 2-4 years’ work experience as controller or auditor ;
- Good knowledge in IFRS/ Insurance principles ;
- Fluent in English.
Technical and professional skills:
- Good understanding of the insurance industry, preferable on Life, Health and P&C,
- Good understanding of finance and reporting principles, notably accounting and consolidation principles / standards and actuarial practices,
- Good knowledge of MS Excel and Powerpoint, knowledge of Magnitude (SAP Financial consolidation tool) will be an advantage.
Soft skills and competencies:
- Organized, structured & proactive, ability to work with autonomy,
- Good inter-cultural skills, ability to work in international environment,
- Good networking, ability to quickly build an effective and trust-based relationship with all entities & Group correspondents.
- Curious, proactive, reactive with a good business sense,
- Strong analytical and problem-solving skills,
- Ability to work under tight deadline,
- Open to change and be flexible,
- Good team player.
At AXA we actively promote Diversity and Inclusion by offering equal opportunities. Possession of a Disability certificate will be positively valued.
What are you waiting for? Join the AXA family and contribute to the progress of society!
Financial Controller - AXA International Markets
Hoy
Trabajo visto
Descripción Del Trabajo
PRESENTATION OF THE FUNCTION
International Markets (IMa) brings together AXA markets in Latin America, Africa, Turkey, Middle East and Southeast Asia with the determined and exciting ambition to create strong sustainable and profitable growth.
Driven by our culture, International Markets strengthens, energizes and develops innovative solutions and capabilities tailored to the diverse needs of our customers, whilst protecting our reputation, our brand and our balance sheet.
To support this emerging market-oriented business model, AXA IMa offers a multicultural and diverse environment (languages, countries, nationalities) and multiple international career development opportunities.
The AXA IMa Business Performance and Controlling team is responsible for:
- The business monitoring and the follow up of the performance of the local entities
- The oversight and validation of the financial and capital management planning of the local entities (forecast, strategic plan …) which includes the follow up of strategic questions and top management requests
- The Financial controlling activities: Controlling, Analyzing and Presenting earnings & Financial Statements figures reported by entities in the consolidation tool, in line with AXA IFRS and Solvency 2 accounting and reporting rules
- The Finance target setting and target assessment (STIC) of the entities in the perimeter
- Synthetising and presenting to the AXA Group Finance teams the AMIH perimeter financial performance
- Managing the transition towards IFRS17
- Performs the actuarial function for IMa scope and
- Oversee the tax matter of the local entities and holdings
The team is part of the overall AXA IMa Finance, headed by Chief Financial Officer and organized with below teams:
1. Business Performance and Controlling
2. Strategy
3. Corporate Finance
4. Investment & ALM
PRIMARY MISSION
The mission of the Financial Controller is to assist his/her direct manager in the control, the analysis and the delivery of the IFRS financial figures within the IMa scope:
- Analyze and comment the financial performance of the entities on a regular basis (quarterly and/or monthly on ad-hoc basis); analyze the main Financial KPIs used to follow the profitability of the entities (Earning, Combined ratios, P&L analysis …),
- Perform an analytical review of the figures reported in the consolidation tool (“Magnitude”) ensuring the consistency of data reported for IFRS figures (accounting and reporting figures),
- Participate in the preparation of regular reports covering financial and business performance KPIs, perform analytical review of the key KPIs as well as maintain and enhance working files and tools / propose improvements for the analysis.
- Contribute within IMa organization (entities and other regional teams) to some recurring reporting / controlling processes as well as the implementation of new requests (from Group or IMa management),
- Provide assistance to the Senior manager on requests linked to business monitoring,
- Define Regional timetable and instructions, and ensure their correct application by entities,
- Review new accounting treatments and validate with AXA Group expertise teams, provide support for local entities on AXA IFRS standards,
- Identify, facilitate and implement process improvement ideas to improve controls, quality and efficiency.
CANDIDATE PROFILE
Candidate for an Financial Controller position is expected to demonstrate a sense of business acumen. He / She should have financial background but also have the capacity to understand the business performance of the entities and contribute to the improvement of the performance of the entities.
Background and experience:
- Master Degree, University in Finance/Audit & Accounting/ Actuarial;
- 2-4 years’ work experience as controller or auditor ;
- Good knowledge in IFRS/ Insurance principles ;
- Fluent in English.
Technical and professional skills:
- Good understanding of the insurance industry, preferable on Life, Health and P&C,
- Good understanding of finance and reporting principles, notably accounting and consolidation principles / standards and actuarial practices,
- Good knowledge of MS Excel and Powerpoint, knowledge of Magnitude (SAP Financial consolidation tool) will be an advantage.
Soft skills and competencies:
- Organized, structured & proactive, ability to work with autonomy,
- Good inter-cultural skills, ability to work in international environment,
- Good networking, ability to quickly build an effective and trust-based relationship with all entities & Group correspondents.
- Curious, proactive, reactive with a good business sense,
- Strong analytical and problem-solving skills,
- Ability to work under tight deadline,
- Open to change and be flexible,
- Good team player.
At AXA we actively promote Diversity and Inclusion by offering equal opportunities. Possession of a Disability certificate will be positively valued.
What are you waiting for? Join the AXA family and contribute to the progress of society!
Financial Controller – Axa International Markets
Hoy
Trabajo visto
Descripción Del Trabajo
PRESENTATION OF THE FUNCTION
International Markets (IMa) brings together AXA markets in Latin America, Africa, Turkey, Middle East and Southeast Asia with the determined and exciting ambition to create strong sustainable and profitable growth.
Driven by our culture, International Markets strengthens, energizes and develops innovative solutions and capabilities tailored to the diverse needs of our customers, whilst protecting our reputation, our brand and our balance sheet.
To support this emerging market-oriented business model, AXA IMa offers a multicultural and diverse environment (languages, countries, nationalities) and multiple international career development opportunities.
The AXA IMa Business Performance and Controlling team is responsible for:
- The business monitoring and the follow up of the performance of the local entities
- The oversight and validation of the financial and capital management planning of the local entities (forecast, strategic plan …) which includes the follow up of strategic questions and top management requests
- The Financial controlling activities: Controlling, Analyzing and Presenting earnings & Financial Statements figures reported by entities in the consolidation tool, in line with AXA IFRS and Solvency 2 accounting and reporting rules
- The Finance target setting and target assessment (STIC) of the entities in the perimeter
- Synthetising and presenting to the AXA Group Finance teams the AMIH perimeter financial performance
- Managing the transition towards IFRS17
- Performs the actuarial function for IMa scope and
- Oversee the tax matter of the local entities and holdings
The team is part of the overall AXA IMa Finance, headed by Chief Financial Officer and organized with below teams:
1. Business Performance and Controlling
2. Strategy
3. Corporate Finance
4. Investment & ALM
PRIMARY MISSION
The mission of the Financial Controller is to assist his/her direct manager in the control, the analysis and the delivery of the IFRS financial figures within the IMa scope:
- Analyze and comment the financial performance of the entities on a regular basis (quarterly and/or monthly on ad-hoc basis);
analyze the main Financial KPIs used to follow the profitability of the entities (Earning, Combined ratios, P&L analysis …), - Perform an analytical review of the figures reported in the consolidation tool (“Magnitude”) ensuring the consistency of data reported for IFRS figures (accounting and reporting figures),
- Participate in the preparation of regular reports covering financial and business performance KPIs, perform analytical review of the key KPIs as well as maintain and enhance working files and tools / propose improvements for the analysis.
- Contribute within IMa organization (entities and other regional teams) to some recurring reporting / controlling processes as well as the implementation of new requests (from Group or IMa management),
- Provide assistance to the Senior manager on requests linked to business monitoring,
- Define Regional timetable and instructions, and ensure their correct application by entities,
- Review new accounting treatments and validate with AXA Group expertise teams, provide support for local entities on AXA IFRS standards,
- Identify, facilitate and implement process improvement ideas to improve controls, quality and efficiency.
CANDIDATE PROFILE
Candidate for an Financial Controller position is expected to demonstrate a sense of business acumen. He / She should have financial background but also have the capacity to understand the business performance of the entities and contribute to the improvement of the performance of the entities.
Background and experience:
- Master Degree, University in Finance/Audit & Accounting/ Actuarial;
- 2-4 years’ work experience as controller or auditor ;
- Good knowledgein IFRS/ Insurance principles ;
- Fluent in English.
Technical and professional skills:
- Good understanding of the insurance industry, preferable on Life, Health and P&C,
- Good understanding of finance and reporting principles, notably accounting and consolidation principles / standards and actuarial practices,
- Good knowledge of MS Excel and Powerpoint, knowledge of Magnitude (SAP Financial consolidation tool) will be an advantage.
Soft skills and competencies:
- Organized, structured & proactive, ability to work with autonomy,
- Good inter-cultural skills, ability to work in international environment,
- Good networking, ability to quickly build an effective and trust-based relationship with all entities & Group correspondents.
- Curious, proactive, reactive with a good business sense,
- Strong analytical and problem-solving skills,
- Ability to work under tight deadline,
- Open to change and be flexible,
- Good team player.
At AXA we actively promote Diversity and Inclusion by offering equal opportunities. Possession of a Disability certificate will be positively valued.
What are you waiting for? Join the AXA family and contribute to the progress of society!
Ejecutivo / A Captación De Agentes Exclusivos Axa
Hoy
Trabajo visto
Descripción Del Trabajo
MISIÓN:
Es el responsable de la captación y desarrollo de emprendedores con la orientación, visión empresarial y ambición necesarios para convertirse en Agentes Profesionales AXA al cabo de los 2 años establecidos en el plan.
Dinamiza la ejecución de la estrategia de sucesión y expansión del canal de en su ámbito territorial.
FUNCIONES:
- La captación y desarrollo de futuros agentes exclusivos para la compañía
- Acompañar a los futuros agentes AXA captados para desarrollar el grado de profesionalidad / especialización.
- Garantizar el cumplimiento legislativo en materia de formación IDD y la correcta aplicación de las conductas de mercado en el ámbito de su responsabilidad.
- Dinamizar la ejecución del plan de expansión de red, en coordinación con la Dirección de Canal territorial y las Direcciones de Zona
PERFIL:
- Grado en ADE, Derecho, Económicas o relacionados.
- Conocimientos imprescindibles: Conocimiento del negocio y del sector asegurador y de la legislación de Seguros.
- Office: Excel y PowerPoint nivel experto
- Herramientas de análisis y seguimiento de datos
- Inglés intermedio (B1-B2)
COMPETENCIAS:
- Proactividad
- Organización
- Visión estratégica
- Capacidad Analítica
- Comunicación y Negociación
- Liderazgo e influencia.
En AXA promovemos activamente la Diversidad e Inclusión ofreciendo igualdad de oportunidades. Se valorará positivamente la posesión de certificado de Discapacidad.
¿A qué estás esperando? ¡Únete a la familia AXA y contribuye al progreso de la sociedad!
Account Executive Insurance Sales
Hoy
Trabajo visto
Descripción Del Trabajo
The Client Lead is responsible for managing client interactions throughout their Customer Journey Map, ensuring increased satisfaction and loyalty to the brand. They possess knowledge and experience in the sales process, excelling in lead generation, relationship building, and deal closing. They achieve company goals through effective planning, setting sales targets, performance data analysis, and projecting future performance. Additionally, they collaborate with a group of PMs to ensure the evolution and success of the projects under their responsibility at the delivery level. They support the roles involved in the various project stages to meet client and company expectations regarding quality and profitability, identifying potential gaps, anticipating issues related to the team, solution, or client, and proposing the best solutions.
For existing clients, the focus is on continuously offering new ways for the client to gain value from the product/service, leading consultancy sessions for future needs.
Lead the negotiation, preparation, and presentation of commercial offers for assigned accounts and manage communication with the client throughout the presales process, even when other teams are involved.
Share the client’s sales strategy, objectives, and digital transformation roadmap with the PMs of their assigned accounts, paying special attention when multiple PMs are working on one account.
Collaborate with the PM/DM throughout the project, attending progress demos, management committees, and resolving client-related issues.
Monitor the progress of projects within assigned accounts, paying special attention to potential budget and timeline deviations.
Along with the PMs, they work post-project to identify successful and unsuccessful project elements.
Lead the end-of-project retrospective with the client, reviewing the overall experience, evaluating goal achievement, and exploring potential future developments.
Write success stories and send satisfaction surveys to the client.
Collaborate with PMs on team allocation for new or ongoing projects, taking into account both project profitability objectives and the best fit for the professional development of the individuals.
Aware of project progress and contribute to meeting deadlines, scope, and budget.
Alert operations management about potential delivery deviations and propose and collaborate on risk mitigation plans.
Large account management experience.
Experience in Salesforce ecosystem.
At least, 6 years of previous experience in business /technology consulting
Previous experience in Project Management
Experience in digital projects
Experience in international projects.
High level of English. Permanent contract.
Home Office. You decide and we support you.
Health insurance.
Professional development: Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI.
Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact.
With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain.
We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics.
9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).
At Omega CRM, we believe in growth through people – guided by our values: #
Beca Axa Futura Área Técnica Empresas Dt Oeste - Sin Experiencia
Hoy
Trabajo visto
Descripción Del Trabajo
DARGON ENERGY
es una compañía innovadora con presencia internacional y un amplio equipo de profesionales con más de 15 años de experiencia en el sector de las energías renovables.
Busca incorporar al departamento de Oficina Técnica a un Becario /Departamento Técnico.
Las funciones que desempeñara en supervisión del su responsable directo, entre otras serán las siguientes:
- Diseño básico y de detalle de instalaciones fotovoltaicas y otras instalaciones.
- Cálculos eléctricos (baja y media tensión, puesta a tierra)
- Esquemas unifilares en baja y media tensión.
- Mediciones y presupuesto
- Visita técnica y soporte a las instalaciones en todas las fases del proyecto.
- Soporte técnico al equipo de Operación y Mantenimiento
- Análisis y redacción de propuestas (ofertas).
- Cálculo de producción estimada de una instalación fotovoltaica mediante PVSyst o herramientas propias de la empresa.
- Soluciones energéticas a los clientes.
- Análisis técnico de viabilidad de los proyectos.
- Desarrollo de herramientas de cálculo.
- Supervisión de la construcción, dando apoyo a la dirección técnica de obra.
Requisitos:
· Formación Académica: Ingeniero Industrial, Ingeniero de la energía o Ingeniero eléctrico/electrónico. En último curso o recién titulado.
· Idiomas : inglés B2.
¿Qué ofrecemos?
· Formar parte de una empresa líder en su sector.
· Trabajar con los mejores profesionales que te acompañarán a lo largo del viaje, para apoyar el desarrollo profesional.
· Plan de desarrollo individual con formación técnica.
· Equipo joven y multidisciplinar en proyectos innovadores.
· En DARGON ENERGY promovemos un entorno en el que la diversidad, la equidad y la inclusión son pilares esenciales. Nos enorgullece ofrecer las mismas oportunidades a todos y crear un espacio en el que cada persona sea acogida, valorada y respetada, sin distinción de género, capacidades, origen, religión, orientación sexual, edad, estado civil o nacionalidad.
Customer Service Sales Representative
Hoy
Trabajo visto
Descripción Del Trabajo
Customer Service Sales Representative (English - speaking) - On-site HS03
role at
Concentrix .
OverviewCustomer Service Sales Representative (English - speaking) – on-site in Barcelona. We are a global technology and services leader that powers the brands of the future. This role involves supporting customers post-sales, handling inquiries, and contributing to sales through up-selling and cross-selling while delivering a high-quality customer experience.
What You Will Do In This Role
Mainly handle inbound activity (calls, emails, chat, tasks) of customer post-sales requests
Provide fast and effective replies to inbound queries
Make outbound calls when necessary to resolve issues with customers and internal business units
Create quotes and follow up with cross-selling/up-selling with a proactive and service-oriented attitude
Maintain personal knowledge of the Store portfolio and post-sales processes
Initiate and manage customer post-sales tasks such as order cancellations, claims management, order and delivery follow-up, refund requests, and escalations using CRM and Order Status tools with high quality and customer-centric approach
Your Qualifications
Are bilingual or proficient in English and Spanish
Have a minimum of 1 year relevant experience
Have strong communication skills
Knowledge of sales techniques (upsell/cross-sell, objection handling, etc.)
Are customer-driven with motivation to work in sales
Are achievement- and target-oriented
Have IT knowledge and technical understanding
Have strong interest and curiosity in IT products and applications
Have the ability to listen to customers and conduct effective qualification to understand needs
Have exceptional customer-facing and customer-care skills
What’s In It For YouWe invest in our people, infrastructure, and capabilities to ensure long-term success for our teams and customers. We offer benefits that support your lifestyle.
Full-time 39 hours/week permanent contract: Monday to Friday 9:30–18:30
Base salary €19,000 per year + up to €1,500 bonus per annum
Great office location in Barcelona
Full paid training about the company and the project
Career development program and specialized courses
Details
Location: ESP Barcelona - C/ de la Selva de Mar, 129
Language Requirements: English (Required), Spanish (Required)
Time Type: Full time
Seniority level: Entry level
Employment type: Full-time
Job function: Sales and Business Development
Industries: IT Services and IT Consulting
Concentrix is an equal opportunity employer. We encourage you to apply even if you don’t meet every listed requirement.
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Acerca de lo último Axa Empleos en Madrid !
Customer Service
Publicado hace 12 días
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Descripción Del Trabajo
¿Te atrae el sector Biotecnológico y el contacto con clientes ? ¿Tienes experiencia en puestos de Customer Service? ¡Esta es tu oportunidad!
En Natac somos especialistas en extractos naturales y estamos en busca de un/a Customer Service que se una a nuestro equipo comercial.
Natac es una compañía biotecnológica española especializada en la investigación, desarrollo, fabricación y venta de ingredientes naturales . Con presencia internacional en más de 47 países, a través de nuestras oficinas comerciales en Madrid, Utah y Singapur. Somos un grupo empresarial en plena expansión que cotiza en el BME Growth desde noviembre de 2023 y que apuesta por las personas como un valor de futuro.
En Natac encontrarás una oportunidad laboral que impactará directamente en tu desarrollo personal y profesional al unirte a una compañía con un futuro prometedor en un mercado al alza. Contamos con un equipo apasionado por su trabajo y orgulloso de formar parte de un proyecto profesional que impacta de manera positiva en la sociedad.
Las funciones del puesto son:
- Registro de ofertas y consultas de clientes en el CRM
- Registro y seguimiento de pedidos.
- Gestión documental y archivos.
- Seguimiento del ciclo de pedidos (hasta la entrega al cliente).
- Gestión de incidencias de envíos.
- Comunicaciones con cliente interno y externo en servicio de postventa.
- Gestión de los trámites logísticos, aduaneros y de transporte de pedidos y muestras.
- Soporte técnico a comercial en la comunicación con departamentos de I+D y Calidad.
- Coordinación con el equipo de Facturación y seguimiento de los pagos.
Lo que necesitamos:
- Titulación académica: Administración o similar.
- Conocimientos de informática: Paquete office nivel medio alto.
- Nivel de inglés: C1. Valorable buen nivel de francés.
- Experiencia: entre 1 y 2 años como Customer Service o Inside Sales.
- Comunicación, alta capacidad de organización, atención al detalle, capacidad de trabajo bajo presión y trabajo en equipo.
Lo que ofrecemos:
- Salario competitivo y beneficios (paquete de retribución flexible con seguro médico, tarjeta transporte, tarjeta restaurante, pago de guarderías y formación).
- Contrato indefinido.
- Horario de 08:00 a 17:00 de lunes a jueves y viernes intensivo.
- Flexibilidad de entrada y salida.
- Formación continua y oportunidades de desarrollo profesional dentro de la compañía.
Customer Service
Hoy
Trabajo visto
Descripción Del Trabajo
Roca Corporación Empresarial es líder mundial en el sector del espacio de baño, con presencia en 170 mercados y reconocida como referente en diseño, tecnología y desarrollo sostenible. Su apuesta por la expansión internacional les ha convertido en una de las principales multinacionales españolas. Actualmente cuentan con 82 centros de producción en cuatro continentes y un equipo de más de 24.000 personas en todo el mundo.
Buscamos un/a Customer Service para incorporarse a nuestro equipo en Madrid, con la misión de dar soporte a clientes y al equipo comercial.
FUNCIONES PRINCIPALES:
- Gestión e introducción de pedidos.
- Seguimiento y control de pedidos.
- Atención telefónica a clientes.
- Control de stock.
- Cierre de cargas semanales de material.
- Elaboración de presupuestos.
CONDICIONES:
- Ubicación: Madrid.
- Horario:
- Lunes a jueves de 9:00 a 14:00 y de 14:45 a 18:00.
- Viernes de 9:00 a 14:00 y de 14:30 a 16:30.
REQUISITOS MÍNIMOS:
- Conocimientos de SAP.
- Manejo de ofimática (especialmente Excel).
- Nivel de inglés B2 (contacto habitual vía e-mail con fábricas en Europa).
Customer Service
Hoy
Trabajo visto
Descripción Del Trabajo
¿Te atrae el sector Biotecnológico y el contacto con clientes ? ¿Tienes experiencia en puestos de Customer Service? ¡Esta es tu oportunidad!
En Natac somos especialistas en extractos naturales y estamos en busca de un/a Customer Service que se una a nuestro equipo comercial.
Natac es una compañía biotecnológica española especializada en la investigación, desarrollo, fabricación y venta de ingredientes naturales . Con presencia internacional en más de 47 países, a través de nuestras oficinas comerciales en Madrid, Utah y Singapur. Somos un grupo empresarial en plena expansión que cotiza en el BME Growth desde noviembre de 2023 y que apuesta por las personas como un valor de futuro.
En Natac encontrarás una oportunidad laboral que impactará directamente en tu desarrollo personal y profesional al unirte a una compañía con un futuro prometedor en un mercado al alza. Contamos con un equipo apasionado por su trabajo y orgulloso de formar parte de un proyecto profesional que impacta de manera positiva en la sociedad.
Las funciones del puesto son:
- Registro de ofertas y consultas de clientes en el CRM
- Registro y seguimiento de pedidos.
- Gestión documental y archivos.
- Seguimiento del ciclo de pedidos (hasta la entrega al cliente).
- Gestión de incidencias de envíos.
- Comunicaciones con cliente interno y externo en servicio de postventa.
- Gestión de los trámites logísticos, aduaneros y de transporte de pedidos y muestras.
- Soporte técnico a comercial en la comunicación con departamentos de I+D y Calidad.
- Coordinación con el equipo de Facturación y seguimiento de los pagos.
Lo que necesitamos:
- Titulación académica: Administración o similar.
- Conocimientos de informática: Paquete office nivel medio alto.
- Nivel de inglés: C1. Valorable buen nivel de francés.
- Experiencia: entre 1 y 2 años como Customer Service o Inside Sales.
- Comunicación, alta capacidad de organización, atención al detalle, capacidad de trabajo bajo presión y trabajo en equipo.
Lo que ofrecemos:
- Salario competitivo y beneficios (paquete de retribución flexible con seguro médico, tarjeta transporte, tarjeta restaurante, pago de guarderías y formación).
- Contrato indefinido.
- Horario de 08:00 a 17:00 de lunes a jueves y viernes intensivo.
- Flexibilidad de entrada y salida.
- Formación continua y oportunidades de desarrollo profesional dentro de la compañía.