1264 Ofertas de Cabin Crew--tripulante de Cabina--azafatas/os de en Barcelona

Who we are

Ventós Group is an international company specialized in the distribution and production of Essential Oils & Aroma Chemicals with the Head Quarters located in Barcelona, Spain. The group has 9 subsidiaries around the world.

We believe our people are our most important asset, so we'll offer you a dynamic international working environment with constant opportunities for development.

Currently we need to reinforce our Sales team by incorporating an Sales Assistant.

Your Role

• Assisting in sales and setting up new customer accounts
• Ordering samples and documentation for customers and following up with them
• Entering quotations and sales orders, following up and keeping the customer informed on the status of orders
• Co-ordinate the arrival of goods with the Purchasing Department to ensure delivery on time
• Generate and prepare export documentation and liaise with HQ for export information and documentation
• Manage customers through open and interactive communication
• Identify and assess customer needs.
• Manage customer complaints by following up to ensure their resolution
• Maintain customer databases
• Communication and coordination with other departments

Your Skills and Experience

• Previous and recent experience of at least 2-3 years in the administrative area in a related field with excellent customer service skills.
• We will consider you to bring higher education in the field of economics (ADE, Business Administration, etc.) or chemistry, among other related training.
• High level of English
• Desire to be part of a fast growing company with the opportunity to progress as a professional.
• Strong communication skills and able to work alone and as part of a team; enthusiastic and reliable
• Organised person
• Experience with Navision ERP a plus

Additional Information

We offer a benefits package which includes:

• Option to work remotely 1 whole day and 2 afternoons per week.
• Flexible working hours
• Free language classes depending on the needs and other training courses.
• Health Insurance.
• Common spaces for after work activities.
• Meal and breakfast service partially subsidized by the company.
• Corporate paddle tennis court for employees and family members

Do you think your professional profile fits and this could be a good project for you? Send us your application and tell us why!

CUSTOMER SERVICE CON FRANCÉS (SECTOR PACKAGING)

Montornès del Vallès | Durero Packaging S.A.U.

¿Tienes experiencia en atención al cliente y te apasiona la gestión de proyectos? ¿Hablas francés con fluidez y te interesa el sector del packaging y las artes gráficas? ¡Esta oportunidad es para ti!

¿Qué buscamos?

Una persona orientada al cliente, resolutiva, proactiva y con habilidades administrativas, que se encargue del seguimiento integral de proyectos desde su traspaso por el departamento comercial hasta la entrega final al cliente.

Muy valorable experiencia previa en packaging o artes gráficas .

Who we are

Ventós Group is an international company specialized in the distribution and production of Essential Oils & Aroma Chemicals with the Head Quarters located in Barcelona, Spain. The group has 9 subsidiaries around the world.

We believe our people are our most important asset, so we'll offer you a dynamic international working environment with constant opportunities for development.

Currently we need to reinforce our Sales team by incorporating an Sales Assistant.

Your Role

• Assisting in sales and setting up new customer accounts
• Ordering samples and documentation for customers and following up with them
• Entering quotations and sales orders, following up and keeping the customer informed on the status of orders
• Co-ordinate the arrival of goods with the Purchasing Department to ensure delivery on time
• Generate and prepare export documentation and liaise with HQ for export information and documentation
• Manage customers through open and interactive communication
• Identify and assess customer needs.
• Manage customer complaints by following up to ensure their resolution
• Maintain customer databases
• Communication and coordination with other departments

Your Skills and Experience

• Previous and recent experience of at least 2-3 years in the administrative area in a related field with excellent customer service skills.
• We will consider you to bring higher education in the field of economics (ADE, Business Administration, etc.) or chemistry, among other related training.
• High level of English
• Desire to be part of a fast growing company with the opportunity to progress as a professional.
• Strong communication skills and able to work alone and as part of a team; enthusiastic and reliable
• Organised person
• Experience with Navision ERP a plus

Additional Information

We offer a benefits package which includes:

• Option to work remotely 1 whole day and 2 afternoons per week.
• Flexible working hours
• Free language classes depending on the needs and other training courses.
• Health Insurance.
• Common spaces for after work activities.
• Meal and breakfast service partially subsidized by the company.
• Corporate paddle tennis court for employees and family members

Do you think your professional profile fits and this could be a good project for you? Send us your application and tell us why!

CUSTOMER SERVICE CON FRANCÉS (SECTOR PACKAGING)

Montornès del Vallès | Durero Packaging S.A.U.

¿Tienes experiencia en atención al cliente y te apasiona la gestión de proyectos? ¿Hablas francés con fluidez y te interesa el sector del packaging y las artes gráficas? ¡Esta oportunidad es para ti!

¿Qué buscamos?

Una persona orientada al cliente, resolutiva, proactiva y con habilidades administrativas, que se encargue del seguimiento integral de proyectos desde su traspaso por el departamento comercial hasta la entrega final al cliente.

Muy valorable experiencia previa en packaging o artes gráficas .

Tucai Group is considered one of the leading manufacturers of flexible connection hoses and valves for gas, water, and fuel applications, with globally recognized certifications.

The mission of the Customer Service role is to serve our national and international customers in their sales and after-sales activities and experience.

THE ROLE

Key responsibilities:

• Insert customer orders in the ERP systems and manage order confirmations to customers.
• Receive and respond to customer enquiries, emails and phone calls. Send invoices and shipment related documents. Send rappel reports to customers. Send samples, commercial documents, catalogues, etc.
• Receive customer claims and insert them in the internal app. Transfer and manage with involved departments all information from customers and send back information to customers regarding the status of related claims. Manage credit and replacements.
• Carry out the internal processes to ship orders to customers: send internal order to logistic dpt. when goods are produced and ready to be shipped. Work as a team and coordinate with our international plants.
• Create and maintain updated customer files in ERP system, keep customer data permanently updated (customer contacts, shipping address, price list). Follow internal procedure to open new customers (Financial approval process and risk assignment)
• Insert sales forecast received from customers into ERP system.
• Negotiate with customers in case of incidents or needs.

WE ARE LOOKING FOR A CANDIDATE WITH:

• Middle degree in technical, economics, or any related field.
• A minimum of 5 years’ experience in Customer Service within an international company.
• Experience with EDI and/or Microsoft 365 or similar. Good command of Ms.Office.
• Fluent English is a must for daily communication. French or another European language is a plus.
• Willing to travel occasionally.
• The role is for a very committed person with high standards of quality, a dynamic personality and a strong customer orientation.
• Due to limited public transportation options, applicants must have a car.

WHAT CAN WE OFFER YOU?

• Full-time and permanent contract
• Flexible hours (7:30/9:15 to 16:30/18:30), short days on Fridays and in August.
• You can work from home 1 or 2 days per week depending on your tasks and schedule.
• Food vaucher and flexible benefits.
• Salary according to experience and profile.

¿Te apasiona el mundo del comercio internacional y la atención al cliente? ¿ Buscas una oportunidad para desarrollarte en un entorno dinámico y global? ¡

Tucai Group is considered one of the leading manufacturers of flexible connection hoses and valves for gas, water, and fuel applications, with globally recognized certifications.

The mission of the Customer Service role is to serve our national and international customers in their sales and after-sales activities and experience.

THE ROLE

Key responsibilities:

• Insert customer orders in the ERP systems and manage order confirmations to customers.
• Receive and respond to customer enquiries, emails and phone calls. Send invoices and shipment related documents. Send rappel reports to customers. Send samples, commercial documents, catalogues, etc.
• Receive customer claims and insert them in the internal app. Transfer and manage with involved departments all information from customers and send back information to customers regarding the status of related claims. Manage credit and replacements.
• Carry out the internal processes to ship orders to customers: send internal order to logistic dpt. when goods are produced and ready to be shipped. Work as a team and coordinate with our international plants.
• Create and maintain updated customer files in ERP system, keep customer data permanently updated (customer contacts, shipping address, price list). Follow internal procedure to open new customers (Financial approval process and risk assignment)
• Insert sales forecast received from customers into ERP system.
• Negotiate with customers in case of incidents or needs.

WE ARE LOOKING FOR A CANDIDATE WITH:

• Middle degree in technical, economics, or any related field.
• A minimum of 5 years’ experience in Customer Service within an international company.
• Experience with EDI and/or Microsoft 365 or similar. Good command of Ms.Office.
• Fluent English is a must for daily communication. French or another European language is a plus.
• Willing to travel occasionally.
• The role is for a very committed person with high standards of quality, a dynamic personality and a strong customer orientation.
• Due to limited public transportation options, applicants must have a car.

WHAT CAN WE OFFER YOU?

• Full-time and permanent contract
• Flexible hours (7:30/9:15 to 16:30/18:30), short days on Fridays and in August.
• You can work from home 1 or 2 days per week depending on your tasks and schedule.
• Food vaucher and flexible benefits.
• Salary according to experience and profile.

Tucai Group is considered one of the leading manufacturers of flexible connection hoses and valves for gas, water, and fuel applications, with globally recognized certifications.

The mission of the Customer Service role is to serve our national and international customers in their sales and after-sales activities and experience.

THE ROLE

Key responsibilities:

• Insert customer orders in the ERP systems and manage order confirmations to customers.
• Receive and respond to customer enquiries, emails and phone calls. Send invoices and shipment related documents. Send rappel reports to customers. Send samples, commercial documents, catalogues, etc.
• Receive customer claims and insert them in the internal app. Transfer and manage with involved departments all information from customers and send back information to customers regarding the status of related claims. Manage credit and replacements.
• Carry out the internal processes to ship orders to customers: send internal order to logistic dpt. when goods are produced and ready to be shipped. Work as a team and coordinate with our international plants.
• Create and maintain updated customer files in ERP system, keep customer data permanently updated (customer contacts, shipping address, price list). Follow internal procedure to open new customers (Financial approval process and risk assignment)
• Insert sales forecast received from customers into ERP system.
• Negotiate with customers in case of incidents or needs.

WE ARE LOOKING FOR A CANDIDATE WITH:

• Middle degree in technical, economics, or any related field.
• A minimum of 5 years’ experience in Customer Service within an international company.
• Experience with EDI and/or Microsoft 365 or similar. Good command of Ms.Office.
• Fluent English is a must for daily communication. French or another European language is a plus.
• Willing to travel occasionally.
• The role is for a very committed person with high standards of quality, a dynamic personality and a strong customer orientation.
• Due to limited public transportation options, applicants must have a car.

WHAT CAN WE OFFER YOU?

• Full-time and permanent contract
• Flexible hours (7:30/9:15 to 16:30/18:30), short days on Fridays and in August.
• You can work from home 1 or 2 days per week depending on your tasks and schedule.
• Food vaucher and flexible benefits.
• Salary according to experience and profile.

Who we are

Ventós Group is an international company specialized in the distribution and production of Essential Oils & Aroma Chemicals with the Head Quarters located in Barcelona, Spain. The group has 9 subsidiaries around the world.

We believe our people are our most important asset, so we'll offer you a dynamic international working environment with constant opportunities for development.

Currently we need to reinforce our Sales team by incorporating an Sales Assistant.

Your Role

• Assisting in sales and setting up new customer accounts
• Ordering samples and documentation for customers and following up with them
• Entering quotations and sales orders, following up and keeping the customer informed on the status of orders
• Co-ordinate the arrival of goods with the Purchasing Department to ensure delivery on time
• Generate and prepare export documentation and liaise with HQ for export information and documentation
• Manage customers through open and interactive communication
• Identify and assess customer needs.
• Manage customer complaints by following up to ensure their resolution
• Maintain customer databases
• Communication and coordination with other departments

Your Skills and Experience

• Previous and recent experience of at least 2-3 years in the administrative area in a related field with excellent customer service skills.
• We will consider you to bring higher education in the field of economics (ADE, Business Administration, etc.) or chemistry, among other related training.
• High level of English
• Desire to be part of a fast growing company with the opportunity to progress as a professional.
• Strong communication skills and able to work alone and as part of a team; enthusiastic and reliable
• Organised person
• Experience with Navision ERP a plus

Additional Information

We offer a benefits package which includes:

• Option to work remotely 1 whole day and 2 afternoons per week.
• Flexible working hours
• Free language classes depending on the needs and other training courses.
• Health Insurance.
• Common spaces for after work activities.
• Meal and breakfast service partially subsidized by the company.
• Corporate paddle tennis court for employees and family members

Do you think your professional profile fits and this could be a good project for you? Send us your application and tell us why!