59 Ofertas de Iberia en Madrid

For the Head of Iberia role we are looking for an experienced and results-oriented Manager to lead and grow our business in Iberia, made of 1) a Distributor Model for our Branded Business (Wilkinson Sword, Hawaiian Tropic, Bulldog) and 2) a direct management of our Private Label business partnering with Iberia customers. This role is critical in driving market share, revenue growth, and brand visibility by managing and optimizing distributor and customers relationships and overall Go To Market strategy.

The ideal candidate will be a strategic thinker with strong leadership capabilities, a deep understanding of the Iberia markets, and a proven track record in managing distributor networks and Key Accounts.

Universal Accountabilities

• Lead a Business Development Manager in nurturing strong relationships with existing distributors.
• Identify, evaluate, and onboard new distributors to enhance market coverage and capabilities.
• Serve as the main point of contact for distributors, offering strategic guidance, performance support, and issue resolution.

• Lead a Key

We are looking for a Service Director to lead our Customer Consumer Service team across Iberia , taking full responsibility for service operations and driving a profitable, customer-centric service business in Spain and Portugal.

As a key member of the Iberian Management Team , you will play a strategic role in shaping our service culture, ensuring operational excellence, and identifying new business growth opportunities aligned with our global service vision.

Key Responsibilities

Leadership & Performance

• Lead and develop the market-based service teams, ensuring engagement, satisfaction, and high performance.
• Manage and drive service operations performance, ensuring operational efficiency and customer satisfaction.
• Oversee the Service P&L , ensuring profitable growth and sound financial management.

Operational Excellence

• Implement and monitor the Service Blueprint in the Iberian market, ensuring alignment with global and regional standards.
• Collaborate closely with Cluster and Regional Service Directors to ensure consistent operations and best practice sharing.
• Drive the service budget process , ensuring targets are aligned with business objectives.

Business Development

• Identify growth opportunities and market trends to expand the service business.
• Monitor competitor activities and translate insights into strategic actions.
• Contribute to the global service development strategy , fostering innovation and sustainable growth.

Your Profile

• 7+ years experience in leading a B2C service organization
• Strong business acumen and experience managing P&L and budgets.
• Demonstrated ability to lead and develop multidisciplinary teams .
• Experience to work in a matrix organization
• Strategic mindset with a hands-on approach to execution.
• Profound understanding of service operations and processes
• Excellent communication skills in English and Spanish (Portuguese is a plus).
• Based in Spain , with the ability to travel across the region when needed.

Why Join Us?

• Be part of a dynamic, forward-thinking organization committed to service excellence.
• Take a leading role in shaping the customer experience strategy in one of our key markets.
• Collaborate with passionate teams across Europe and contribute to global service innovation.

Overview

At WiZink Bank, we are seeking a highly organized Collections Director for Spain & Portugal.

The ideal candidate will be responsible for developing innovative solutions, conducting problem analysis, and assessing technical information from various sources. This role requires strong analytical and conceptual thinking skills, as well as the ability to adapt and process complex information in a dynamic and heterogeneous environment.

• Responsible for day-to-day strategies and performance of overdue / delinquent accounts, as well as the creation and improvement of collections processes.
• Manages performance objectives of collections and drives for results, including collections budget management (9M€-11M€).
• Supervises daily activities and maximizes efforts of staff in their collection efforts, with special emphasis on delinquent accounts, including outsourced collection activity through designated DCAs, Debt Sale support and trasnformation of the Collections area to streamline costs and process measures. Ensure accurate project’s requirements and project’s lifecycle follow up on Collections initiatives or transversal projects impacting area.
• Responsible for the supervision and development of the Collections staff- Provides and documents performance feedback through side-by-side coaching, performance reviews, mentoring, goal setting and deficiency management.
• Analyzes and assesses collection issues falling outside Company policies and guidelines and determines course of action for resolution.
• Improves customer satisfaction and call quality by monitoring and providing feedback. Resolves customer disputes and negotiates settlements with customers.
• Provides robust reporting of Collections analytics to support strategic and day-to-day operations, and Collections operational strategy.
• Appropriately addresses human resources issues, such as attendance and interpersonal conflicts in the workplace.

• Organizational and planning skills.
• Top skills in managing and motivating staff.
• Strong communication skills to transmit information and manage teams towards common goals.
• Logical and orderly mindset to judge in conflictive situations.
• Ability to work under pressure.
• University graduate Economics, Business Administration or similar.
• High level of English and desirable Portuguese.
• Annalytical knowledge.
• Preferably basic Technology knowledge.
• Preferably basic Legal knowledge.
• The position requires long-term professional experience of between 8 and 10 years.
• Experience : 10 years experience, from which 5 within position described.

• Competitive conditions.
• Financial and non-financial benefits.
• The position is based in our Madrid office.
• Permanent contract.

• If you are interested in this position, please upload a recent copy of your CV.
• We believe that equal opportunities mean inclusion, diversity, and fair treatment for all.
• We welcome any suggestions on any topic that could help us improve our recruitment process.

At Goodyear Iberia we want to expand our team, specifically we are looking for a person who wants to grow with us, adding value within Total Mobility department as a Fleet Services Technician .

Primary Purpose of the Position

Goodyear Total Mobility: Communicate, support, and coordinate our quality service provided by Goodyear's Service Providers for Goodyear contracted fleets. Reporting on mileage analysis while bearing the responsibility for giving approval to the work of Service Providers, with particular emphasis on cost-effectiveness and appropriate service level.

Principal duties and responsibilities

1. Tire management, control, monitoring all the tires so they are used correctly (reuse where relevant). Establishing guidelines and service policies to achieve the best mileage performance.
2. Service Providers: working with them to be sure that a high standard of quality service is provide, enabling this trough effective communication, improvement plans, and use of technological applications.
3. Coordinating with fleets points of contact, enabling the provision of quality service.
4. Tire maintenance services: auditing, controlling, monitoring and analyzing the services provided.
5. To register and promote the registration of the shipment and monitoring of demounted tires for recycling and retread, via e-Casing application.
6. To promote the use and training of our mobility solutions, and to follow up and analyze data provided by our reporting tools, with a view to optimizing and improving our profitability.
7. Have a proactive approach to the use of our reporting tools, auditing service reviewsin order to develop and implement service improvement plans.

Requirements

1. Medium grade vocational training or similar.
2. Post-Sale Service for truck and fleet tires (nice to have).
3. Tire transport industry knowledge (nice to have).
4. Microsoft Office (user), Excel (preferably Advanced), Internet (user), Apps (user).
5. Remote position (home office) based in North part of Portugal area and availability to travel (70%).
6. Flexibility, communication skills, analytical skills, agile approach to day to day activities.
7. Languages: English is highly valued.

What we offer

• Good working environment
• Development in a multinational environment.
• Opportunities for professional development in the company.
• Possibility of continuous training.
• Attractive benefits package.

Goodyear is one of the world's largest tire companies. It employs about 68,000 people and manufactures its products in 53 facilities in 20 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to .

Must be based in Spain | Please send your resume in English

Accelerate Your Career in Cybersecurity!

Join Pentera and take your career to the next level in cybersecurity. As a leader in Automated Security Validation, we help businesses around the world safely emulate real-world attacks to uncover their vulnerabilities—just like the world’s best red teams. At Pentera, you’ll be at the forefront of cybersecurity innovation, working on advanced tools that challenge organizations' defenses and push the limits of security testing.

With over 350 team members and 1,000+ customers in more than 50 countries, Pentera is a growing company supported by top investors like Insight Partners, K1, and The Blackstone Group.

If you're looking to grow your skills, make a difference, and be part of an innovative team, Pentera is the place for you.

About the role:

We are looking to hire an experienced Customer Success Manager based in Spain, who will be responsible for maintaining and expanding Pentera’s relationship with a portfolio of customers in the region.

The ideal candidate would be experienced in Customer Success Management in the Cyber Security Industry, with a strong technical and commercial orientation and the ability to custom-tailor solutions for a variety of scenarios.

Passionate about delivering a great customer experience and well versed in handling complex customer needs.

A positive and energetic person with the hunger to grow business and make an impact at an organization set on becoming the number one player in the Security Risk Validation space.

Roles and Responsibilities:

• Operate as the lead point of contact for all matters specific to your accounts
• Represent the company at customer accounts and voice customers’ needs internally ensuring customer expectations are met
• Establish productive and close relationships with key stakeholders at customer accounts, maintaining regular meetings (both onsite and remote) with customers
• Forecast and track key account metrics
• Seek growth & sales opportunities within the portfolio of accounts
• Take ownership of commercial activities with all assigned accounts
• Develop technical understanding with Pentera's product
• Maintain close collaboration with our Sales team as a supporting role, facilitating opportunities while keeping our clients highly engaged
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Manage ad-hoc queries from customer accounts
• Maintain all information about customer activity within the CRM platform
• Travel to on-site business review meetings with targeted customer accounts

Requirements:

• 5+ years of previous experience as a Customer Success Manager, part of a global organization, managing global accounts
• Experience in a Cyber Security company, preferably a startup
• Experience in managing Renewals
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Strong technical, analytical and problem-solving skills
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Motivation, proactiveness, ability to work independently and as a part of a team
• Spanish and English : High proficiency

We are an equal opportunity employer and we are committed to building a diverse and talented workforce. We do not discriminate on the basis of race, sex, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, medical condition, disability, or any other class or characteristic protected by applicable law. We welcome candidates from all backgrounds to join us!

At Goodyear Iberia we want to expand our team, specifically we are looking for a person who wants to grow with us, adding value within Total Mobility department as a Fleet Services Technician .

Primary Purpose of the Position

Goodyear Total Mobility: Communicate, support, and coordinate our quality service provided by Goodyear's Service Providers for Goodyear contracted fleets. Reporting on mileage analysis while bearing the responsibility for giving approval to the work of Service Providers, with particular emphasis on cost-effectiveness and appropriate service level.

Principal duties and responsibilities

1. Tire management, control, monitoring all the tires so they are used correctly (reuse where relevant). Establishing guidelines and service policies to achieve the best mileage performance.
2. Service Providers: working with them to be sure that a high standard of quality service is provide, enabling this trough effective communication, improvement plans, and use of technological applications.
3. Coordinating with fleets points of contact, enabling the provision of quality service.
4. Tire maintenance services: auditing, controlling, monitoring and analyzing the services provided.
5. To register and promote the registration of the shipment and monitoring of demounted tires for recycling and retread, via e-Casing application.
6. To promote the use and training of our mobility solutions, and to follow up and analyze data provided by our reporting tools, with a view to optimizing and improving our profitability.
7. Have a proactive approach to the use of our reporting tools, auditing service reviewsin order to develop and implement service improvement plans.

Requirements

1. Medium grade vocational training or similar.
2. Post-Sale Service for truck and fleet tires (nice to have).
3. Tire transport industry knowledge (nice to have).
4. Microsoft Office (user), Excel (preferably Advanced), Internet (user), Apps (user).
5. Remote position (home office) based in North part of Portugal area and availability to travel (70%).
6. Flexibility, communication skills, analytical skills, agile approach to day to day activities.
7. Languages: English is highly valued.

What we offer

• Good working environment
• Development in a multinational environment.
• Opportunities for professional development in the company.
• Possibility of continuous training.
• Attractive benefits package.

Goodyear is one of the world's largest tire companies. It employs about 68,000 people and manufactures its products in 53 facilities in 20 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to .

Must be based in Spain | Please send your resume in English

Accelerate Your Career in Cybersecurity!

Join Pentera and take your career to the next level in cybersecurity. As a leader in Automated Security Validation, we help businesses around the world safely emulate real-world attacks to uncover their vulnerabilities—just like the world’s best red teams. At Pentera, you’ll be at the forefront of cybersecurity innovation, working on advanced tools that challenge organizations' defenses and push the limits of security testing.

With over 350 team members and 1,000+ customers in more than 50 countries, Pentera is a growing company supported by top investors like Insight Partners, K1, and The Blackstone Group.

If you're looking to grow your skills, make a difference, and be part of an innovative team, Pentera is the place for you.

About the role:

We are looking to hire an experienced Customer Success Manager based in Spain, who will be responsible for maintaining and expanding Pentera’s relationship with a portfolio of customers in the region.

The ideal candidate would be experienced in Customer Success Management in the Cyber Security Industry, with a strong technical and commercial orientation and the ability to custom-tailor solutions for a variety of scenarios.

Passionate about delivering a great customer experience and well versed in handling complex customer needs.

A positive and energetic person with the hunger to grow business and make an impact at an organization set on becoming the number one player in the Security Risk Validation space.

Roles and Responsibilities:

• Operate as the lead point of contact for all matters specific to your accounts
• Represent the company at customer accounts and voice customers’ needs internally ensuring customer expectations are met
• Establish productive and close relationships with key stakeholders at customer accounts, maintaining regular meetings (both onsite and remote) with customers
• Forecast and track key account metrics
• Seek growth & sales opportunities within the portfolio of accounts
• Take ownership of commercial activities with all assigned accounts
• Develop technical understanding with Pentera's product
• Maintain close collaboration with our Sales team as a supporting role, facilitating opportunities while keeping our clients highly engaged
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Manage ad-hoc queries from customer accounts
• Maintain all information about customer activity within the CRM platform
• Travel to on-site business review meetings with targeted customer accounts

Requirements:

• 5+ years of previous experience as a Customer Success Manager, part of a global organization, managing global accounts
• Experience in a Cyber Security company, preferably a startup
• Experience in managing Renewals
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Strong technical, analytical and problem-solving skills
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Motivation, proactiveness, ability to work independently and as a part of a team
• Spanish and English : High proficiency

We are an equal opportunity employer and we are committed to building a diverse and talented workforce. We do not discriminate on the basis of race, sex, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, medical condition, disability, or any other class or characteristic protected by applicable law. We welcome candidates from all backgrounds to join us!