279 Ofertas de Supervisor de Equipo en Madrid

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

American Express is a leading international payments company for businesses of all sizes worldwide. The team is a key part of the business and maintains relationships with small business customers, acquiring business owners with products and services to help them run and expand their businesses, so that they in turn can change the world for the better.

The current team is comprised of great professionals, they drive the sales process from start to finish and are passionate about delivering a world-class level of service.

How will you make an impact in this role?

Provide the right level of leadership support and strategic direction to team members to meet sales goals and business objectives, while enabling the future growth plans of the business units the team works with. As a team leader, you will have a role that supports both your employees and your customers, that is able to handle different realities at the same time, that leads change by example and by counting and walking the team through the process, and that constantly looks for opportunities for improvement. This is just part of what you will do in this position :

• Leading a team of sales professionals with a clear focus on driving high levels of employee engagement and a strong sales culture across the team
• Develop strategic sales plans to drive business and grow American Express cardholder spending volume, identifying business opportunities, driving collaboration, eliminating inefficiencies
• Establish and execute the team's acquisition and growth strategy, ensuring all business enablers are in place to directly support higher levels of productivity and growth, e.g. effective lead generation and opportunity management, B2B focus, market trend awareness, risk processes, overall value proposition
• Monitor individual and team performance against key objective metrics, deliver training, implement necessary actions to improve results and ensure objectives are met or exceeded
• Focus on talent management, managing performance reviews and supporting team members in developing their professional goals.
• Lead end-to-end change management activities to support the achievement of business objectives
• Work effectively in a rapidly evolving environment to collaborate and share best practices with a range of different stakeholders, the local team and the wider EMEA organization

Minimum Qualifications

• Demonstrated experience in sales
• Results oriented with a positive outlook and a clear focus on achieving and exceeding objectives and targets
• Challenging mindset with the ability to think creatively to identify new business opportunities
• Demonstrate strategic thinking, apply innovation and change, ability to introduce and champion new processes, tools and training that drive increased employee satisfaction and strong sales results
• Ability to effectively analyze and interpret performance metrics to identify critical improvement actions. Decision making always based on data and validated information
• Leadership and charisma. Lead by example working in a team environment
• Highly organized and motivated with excellent time management skills
• Positive attitude with a strong work ethic and attention to detail
• Ability to build relationships with internal colleagues and leverage them to achieve desired results
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Spoken and written English

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include :

• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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Slide 1 of 3When you become part of our Talent Community, well keep you posted about future job opportunities that you may be a match for, as well as career-related events.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

American Express is a leading international payments company for businesses of all sizes worldwide. The team is a key part of the business and maintains relationships with small business customers, acquiring business owners with products and services to help them run and expand their businesses, so that they in turn can change the world for the better.

The current team is comprised of great professionals, they drive the sales process from start to finish and are passionate about delivering a world-class level of service.

How will you make an impact in this role?

Provide the right level of leadership support and strategic direction to team members to meet sales goals and business objectives, while enabling the future growth plans of the business units the team works with. As a team leader, you will have a role that supports both your employees and your customers, that is able to handle different realities at the same time, that leads change by example and by counting and walking the team through the process, and that constantly looks for opportunities for improvement. This is just part of what you will do in this position :

• Leading a team of sales professionals with a clear focus on driving high levels of employee engagement and a strong sales culture across the team
• Develop strategic sales plans to drive business and grow American Express cardholder spending volume, identifying business opportunities, driving collaboration, eliminating inefficiencies
• Establish and execute the team's acquisition and growth strategy, ensuring all business enablers are in place to directly support higher levels of productivity and growth, e.g. effective lead generation and opportunity management, B2B focus, market trend awareness, risk processes, overall value proposition
• Monitor individual and team performance against key objective metrics, deliver training, implement necessary actions to improve results and ensure objectives are met or exceeded
• Focus on talent management, managing performance reviews and supporting team members in developing their professional goals.
• Lead end-to-end change management activities to support the achievement of business objectives
• Work effectively in a rapidly evolving environment to collaborate and share best practices with a range of different stakeholders, the local team and the wider EMEA organization

Minimum Qualifications

• Demonstrated experience in sales
• Results oriented with a positive outlook and a clear focus on achieving and exceeding objectives and targets
• Challenging mindset with the ability to think creatively to identify new business opportunities
• Demonstrate strategic thinking, apply innovation and change, ability to introduce and champion new processes, tools and training that drive increased employee satisfaction and strong sales results
• Ability to effectively analyze and interpret performance metrics to identify critical improvement actions. Decision making always based on data and validated information
• Leadership and charisma. Lead by example working in a team environment
• Highly organized and motivated with excellent time management skills
• Positive attitude with a strong work ethic and attention to detail
• Ability to build relationships with internal colleagues and leverage them to achieve desired results
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Spoken and written English

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include :

• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Other Jobs You May Be Interested In

New Business Development Director

American Express Customer Service German Speaker; Future Opportunities

Madrid, Madrid, Spain

Amex - for internal use only, New York, United States

Virginia, United States and 2 more

Michigan, United States and 1 more

Manager, Control Management Governance

Madrid, Madrid, Spain

Senior Manager-Travel and Entertainment Transit, Government & Non-Profit, National Client Group

New York, New York, United States

Business Development Manager

Account Manager Business Cards Germany, International Card Services German Speaker Spain / Madrid (Hybrid)

Madrid, Madrid, Spain

Slide 1 of 3When you become part of our Talent Community, well keep you posted about future job opportunities that you may be a match for, as well as career-related events.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

American Express is a leading international payments company for businesses of all sizes worldwide. The team is a key part of the business and maintains relationships with small business customers, acquiring business owners with products and services to help them run and expand their businesses, so that they in turn can change the world for the better.

The current team is comprised of great professionals, they drive the sales process from start to finish and are passionate about delivering a world-class level of service.

How will you make an impact in this role?

Provide the right level of leadership support and strategic direction to team members to meet sales goals and business objectives, while enabling the future growth plans of the business units the team works with. As a team leader, you will have a role that supports both your employees and your customers, that is able to handle different realities at the same time, that leads change by example and by counting and walking the team through the process, and that constantly looks for opportunities for improvement. This is just part of what you will do in this position :

• Leading a team of sales professionals with a clear focus on driving high levels of employee engagement and a strong sales culture across the team
• Develop strategic sales plans to drive business and grow American Express cardholder spending volume, identifying business opportunities, driving collaboration, eliminating inefficiencies
• Establish and execute the team's acquisition and growth strategy, ensuring all business enablers are in place to directly support higher levels of productivity and growth, e.g. effective lead generation and opportunity management, B2B focus, market trend awareness, risk processes, overall value proposition
• Monitor individual and team performance against key objective metrics, deliver training, implement necessary actions to improve results and ensure objectives are met or exceeded
• Focus on talent management, managing performance reviews and supporting team members in developing their professional goals.
• Lead end-to-end change management activities to support the achievement of business objectives
• Work effectively in a rapidly evolving environment to collaborate and share best practices with a range of different stakeholders, the local team and the wider EMEA organization

Minimum Qualifications

• Demonstrated experience in sales
• Results oriented with a positive outlook and a clear focus on achieving and exceeding objectives and targets
• Challenging mindset with the ability to think creatively to identify new business opportunities
• Demonstrate strategic thinking, apply innovation and change, ability to introduce and champion new processes, tools and training that drive increased employee satisfaction and strong sales results
• Ability to effectively analyze and interpret performance metrics to identify critical improvement actions. Decision making always based on data and validated information
• Leadership and charisma. Lead by example working in a team environment
• Highly organized and motivated with excellent time management skills
• Positive attitude with a strong work ethic and attention to detail
• Ability to build relationships with internal colleagues and leverage them to achieve desired results
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Spoken and written English

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include :

• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Other Jobs You May Be Interested In

New Business Development Director

American Express Customer Service German Speaker; Future Opportunities

Madrid, Madrid, Spain

Amex - for internal use only, New York, United States

Virginia, United States and 2 more

Michigan, United States and 1 more

Manager, Control Management Governance

Madrid, Madrid, Spain

Senior Manager-Travel and Entertainment Transit, Government & Non-Profit, National Client Group

New York, New York, United States

Business Development Manager

Account Manager Business Cards Germany, International Card Services German Speaker Spain / Madrid (Hybrid)

Madrid, Madrid, Spain

Slide 1 of 3When you become part of our Talent Community, well keep you posted about future job opportunities that you may be a match for, as well as career-related events.

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert : Create Alert

Onsite Location(s) : Madrid, M, ES

Location : in our offices in Madrid, on a hybrid working schedule (3 days per week in office + 2 days per week working from home).

About the role :

As a part of EMEA Quotes & Tender Organization, this position is responsible for leading and developing the performance and processes of Tender, Quotes and Contracts management across Iberia (Portugal and / or Spain).

The position will be based in Madrid, Spain and reports to the Quotes & Tender Manager Iberia.

Your responsibilities include :

• Responsible for providing the daily management and direction of the Quotes & Tender team; Monitors team performance against service indicators on an ongoing basis, initiating corrective actions, preparing reports, summaries, analysis and documentation on all aspects of department function.
• Continuously identify and pursue opportunities for process improvement and harmonization, and support a value improvement culture within the team to support customer satisfaction where new ideas and changes are embraced and where team takes ownership for improving its own work
• Support and collaborate in EMEA Pricing & Tender initiatives, incl. implementation and change support on local level
• Work closely with other tender teams across EMEA to share and learn best practices which can be leveraged locally within the Iberia team.
• Responsible for supporting key stakeholders to make sure quotes and tenders are submitted & implemented in a timely manner, professional level and according to legal requirements.
• Responsible for developing first-class relationships within the organization; Building a partnership approach with business leaders, legal counsel, sales teams in the provision of tenders and contracts, and identifying sales enhancement opportunities and in implementing any service improvement programs.
• Performs all personnel management activities for Iberia Quotes & Tender staff, including recruitment, training, performance appraisal, salary management and professional development in collaboration with HR Manager; Coaches others in the team on a best-in-class customer services model.
• Supports review of terms, conditions and quality submission of all tendering and contract documentation.
• Reporting upwards to Quotes & Tender Manager Iberia with a connection to the Regional Customer Care Leadership team.
• Responsible for keeping up to date with local rules and legislations regarding public and private tenders.
• Demonstrates awareness of broad industry trends and their impact on local / regional sales activities, with a particular focus on the procurement initiatives in Iberia.
• Represent the Quotes & Tender team in case of internal or external audits in close collaboration with Customer Care Management

What we are looking for :

What can we offer to you :

Private Health and Life Insurance.

We, Boston Scientific, are an equal employment opportunity employer. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on a person’s age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Job Segment : Compliance, Manager, Business Process, Customer Service, Bilingual, Legal, Management

J-18808-Ljbffr

About the role :

As part of the EMEA Quotes & Tender Organization, this position is responsible for leading and developing the performance and processes of Tender, Quotes, and Contracts management across Iberia (Portugal and/or Spain).

The position will be based in Madrid, Spain, and reports to the Quotes & Tender Manager Iberia.

Your responsibilities include :

1. Managing the daily operations and providing direction to the Quotes & Tender team; monitoring team performance against service indicators, initiating corrective actions, and preparing reports, summaries, analyses, and documentation.
2. Identifying and pursuing opportunities for process improvement and harmonization, fostering a culture of value improvement to enhance customer satisfaction, embracing new ideas and changes, and encouraging team ownership of work improvements.
3. Supporting and collaborating on EMEA Pricing & Tender initiatives, including local implementation and change management.
4. Sharing best practices with other EMEA tender teams to leverage local improvements within Iberia.
5. Ensuring timely, professional, and legally compliant submission and implementation of quotes and tenders for key stakeholders.
6. Building strong relationships within the organization, partnering with business leaders, legal counsel, and sales teams to optimize tenders and contracts, and identifying opportunities for sales enhancement and service improvements.
7. Managing personnel activities for Iberia Quotes & Tender staff, including recruitment, training, performance reviews, salary management, and professional development in collaboration with HR; coaching team members on customer service excellence.
8. Reviewing terms, conditions, and quality of all tender and contract documentation.
9. Reporting to the Quotes & Tender Manager Iberia and engaging with the Regional Customer Care Leadership team.
10. Staying updated on local regulations related to public and private tenders.
11. Monitoring industry trends and their impact on local/regional sales, with a focus on procurement initiatives in Iberia.
12. Representing the Quotes & Tender team during internal or external audits in collaboration with Customer Care Management.

What we are looking for :

1. Degree in Law, Economics, or similar, or at least 5 years of experience in a similar role within the healthcare sector.
2. Excellent interpersonal skills, with the ability to influence and communicate effectively across organizational levels.
3. Experience working closely with stakeholders to ensure high-quality tender and contract submissions and identify value-added opportunities.
4. Strong analytical skills and a business-oriented mindset.
5. Highly organized, detail-oriented, and structured.
6. Proactive, responsible, and capable of guiding teams through change.
7. Resilient, foresightful, and able to manage internal and customer projects under tight deadlines, motivating others.
8. Fluent/native Spanish; fluent/native Portuguese preferred; good English skills.
9. Commitment to fostering a diverse and inclusive workplace.
10. Knowledge of compliance with company policies and legal requirements.
11. Solid understanding of contract reading and writing.
12. Understanding of the procurement landscape in Iberia.
13. SAP experience is a plus.
14. Experience with Service Cloud is a plus.

What can we offer to you :

1. Permanent contract with attractive benefits, including private health and life insurance, pension plan, meal vouchers, office snacks and coffee, and an office gym.
2. Work-life balance and hybrid working arrangements.
3. International work environment with inspiring colleagues and culture.

We, Boston Scientific, are an equal opportunity employer. We do not discriminate based on age, race, gender, sexual orientation, disability, or other protected characteristics.

About the role :

As part of the EMEA Quotes & Tender Organization, this position is responsible for leading and developing the performance and processes of Tender, Quotes, and Contracts management across Iberia (Portugal and/or Spain).

The position will be based in Madrid, Spain, and reports to the Quotes & Tender Manager Iberia.

Your responsibilities include :

• Managing the daily operations and providing direction to the Quotes & Tender team; monitoring team performance against service indicators, initiating corrective actions, and preparing reports, summaries, analyses, and documentation.
• Identifying and pursuing opportunities for process improvement and harmonization, fostering a culture of value improvement to enhance customer satisfaction, embracing new ideas and changes, and encouraging team ownership of work improvements.
• Supporting and collaborating on EMEA Pricing & Tender initiatives, including local implementation and change management.
• Sharing best practices with other EMEA tender teams to leverage local improvements within Iberia.
• Ensuring timely, professional, and legally compliant submission and implementation of quotes and tenders for key stakeholders.
• Building strong relationships within the organization, partnering with business leaders, legal counsel, and sales teams to optimize tenders and contracts, and identifying opportunities for sales enhancement and service improvements.
• Managing personnel activities for Iberia Quotes & Tender staff, including recruitment, training, performance reviews, salary management, and professional development in collaboration with HR; coaching team members on customer service excellence.
• Reviewing terms, conditions, and quality of all tender and contract documentation.
• Reporting to the Quotes & Tender Manager Iberia and engaging with the Regional Customer Care Leadership team.
• Staying updated on local regulations related to public and private tenders.
• Monitoring industry trends and their impact on local/regional sales, with a focus on procurement initiatives in Iberia.
• Representing the Quotes & Tender team during internal or external audits in collaboration with Customer Care Management.

What we are looking for :

• Degree in Law, Economics, or similar, or at least 5 years of experience in a similar role within the healthcare sector.
• Excellent interpersonal skills, with the ability to influence and communicate effectively across organizational levels.
• Experience working closely with stakeholders to ensure high-quality tender and contract submissions and identify value-added opportunities.
• Strong analytical skills and a business-oriented mindset.
• Highly organized, detail-oriented, and structured.
• Proactive, responsible, and capable of guiding teams through change.
• Resilient, foresightful, and able to manage internal and customer projects under tight deadlines, motivating others.
• Fluent/native Spanish; fluent/native Portuguese preferred; good English skills.
• Commitment to fostering a diverse and inclusive workplace.
• Knowledge of compliance with company policies and legal requirements.
• Solid understanding of contract reading and writing.
• Understanding of the procurement landscape in Iberia.
• SAP experience is a plus.
• Experience with Service Cloud is a plus.

What can we offer to you :

• Permanent contract with attractive benefits, including private health and life insurance, pension plan, meal vouchers, office snacks and coffee, and an office gym.
• Work-life balance and hybrid working arrangements.
• International work environment with inspiring colleagues and culture.

We, Boston Scientific, are an equal opportunity employer. We do not discriminate based on age, race, gender, sexual orientation, disability, or other protected characteristics.

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert : Create Alert

Onsite Location(s) : Madrid, M, ES

Location : in our offices in Madrid, on a hybrid working schedule (3 days per week in office + 2 days per week working from home).

About the role :

As a part of EMEA Quotes & Tender Organization, this position is responsible for leading and developing the performance and processes of Tender, Quotes and Contracts management across Iberia (Portugal and / or Spain).

The position will be based in Madrid, Spain and reports to the Quotes & Tender Manager Iberia.

Your responsibilities include :

• Responsible for providing the daily management and direction of the Quotes & Tender team; Monitors team performance against service indicators on an ongoing basis, initiating corrective actions, preparing reports, summaries, analysis and documentation on all aspects of department function.
• Continuously identify and pursue opportunities for process improvement and harmonization, and support a value improvement culture within the team to support customer satisfaction where new ideas and changes are embraced and where team takes ownership for improving its own work
• Support and collaborate in EMEA Pricing & Tender initiatives, incl. implementation and change support on local level
• Work closely with other tender teams across EMEA to share and learn best practices which can be leveraged locally within the Iberia team.
• Responsible for supporting key stakeholders to make sure quotes and tenders are submitted & implemented in a timely manner, professional level and according to legal requirements.
• Responsible for developing first-class relationships within the organization; Building a partnership approach with business leaders, legal counsel, sales teams in the provision of tenders and contracts, and identifying sales enhancement opportunities and in implementing any service improvement programs.
• Performs all personnel management activities for Iberia Quotes & Tender staff, including recruitment, training, performance appraisal, salary management and professional development in collaboration with HR Manager; Coaches others in the team on a best-in-class customer services model.
• Supports review of terms, conditions and quality submission of all tendering and contract documentation.
• Reporting upwards to Quotes & Tender Manager Iberia with a connection to the Regional Customer Care Leadership team.
• Responsible for keeping up to date with local rules and legislations regarding public and private tenders.
• Demonstrates awareness of broad industry trends and their impact on local / regional sales activities, with a particular focus on the procurement initiatives in Iberia.
• Represent the Quotes & Tender team in case of internal or external audits in close collaboration with Customer Care Management

What we are looking for :

What can we offer to you :

Private Health and Life Insurance.

We, Boston Scientific, are an equal employment opportunity employer. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on a person’s age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Job Segment : Compliance, Manager, Business Process, Customer Service, Bilingual, Legal, Management

J-18808-Ljbffr

About the role :

As part of the EMEA Quotes & Tender Organization, this position is responsible for leading and developing the performance and processes of Tender, Quotes, and Contracts management across Iberia (Portugal and/or Spain).

The position will be based in Madrid, Spain, and reports to the Quotes & Tender Manager Iberia.

Your responsibilities include :

1. Managing the daily operations and providing direction to the Quotes & Tender team; monitoring team performance against service indicators, initiating corrective actions, and preparing reports, summaries, analyses, and documentation.
2. Identifying and pursuing opportunities for process improvement and harmonization, fostering a culture of value improvement to enhance customer satisfaction, embracing new ideas and changes, and encouraging team ownership of work improvements.
3. Supporting and collaborating on EMEA Pricing & Tender initiatives, including local implementation and change management.
4. Sharing best practices with other EMEA tender teams to leverage local improvements within Iberia.
5. Ensuring timely, professional, and legally compliant submission and implementation of quotes and tenders for key stakeholders.
6. Building strong relationships within the organization, partnering with business leaders, legal counsel, and sales teams to optimize tenders and contracts, and identifying opportunities for sales enhancement and service improvements.
7. Managing personnel activities for Iberia Quotes & Tender staff, including recruitment, training, performance reviews, salary management, and professional development in collaboration with HR; coaching team members on customer service excellence.
8. Reviewing terms, conditions, and quality of all tender and contract documentation.
9. Reporting to the Quotes & Tender Manager Iberia and engaging with the Regional Customer Care Leadership team.
10. Staying updated on local regulations related to public and private tenders.
11. Monitoring industry trends and their impact on local/regional sales, with a focus on procurement initiatives in Iberia.
12. Representing the Quotes & Tender team during internal or external audits in collaboration with Customer Care Management.

What we are looking for :

1. Degree in Law, Economics, or similar, or at least 5 years of experience in a similar role within the healthcare sector.
2. Excellent interpersonal skills, with the ability to influence and communicate effectively across organizational levels.
3. Experience working closely with stakeholders to ensure high-quality tender and contract submissions and identify value-added opportunities.
4. Strong analytical skills and a business-oriented mindset.
5. Highly organized, detail-oriented, and structured.
6. Proactive, responsible, and capable of guiding teams through change.
7. Resilient, foresightful, and able to manage internal and customer projects under tight deadlines, motivating others.
8. Fluent/native Spanish; fluent/native Portuguese preferred; good English skills.
9. Commitment to fostering a diverse and inclusive workplace.
10. Knowledge of compliance with company policies and legal requirements.
11. Solid understanding of contract reading and writing.
12. Understanding of the procurement landscape in Iberia.
13. SAP experience is a plus.
14. Experience with Service Cloud is a plus.

What can we offer to you :

1. Permanent contract with attractive benefits, including private health and life insurance, pension plan, meal vouchers, office snacks and coffee, and an office gym.
2. Work-life balance and hybrid working arrangements.
3. International work environment with inspiring colleagues and culture.

We, Boston Scientific, are an equal opportunity employer. We do not discriminate based on age, race, gender, sexual orientation, disability, or other protected characteristics.

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert : Create Alert

Onsite Location(s) : Madrid, M, ES

Location : in our offices in Madrid, on a hybrid working schedule (3 days per week in office + 2 days per week working from home).

About the role :

As a part of EMEA Quotes & Tender Organization, this position is responsible for leading and developing the performance and processes of Tender, Quotes and Contracts management across Iberia (Portugal and / or Spain).

The position will be based in Madrid, Spain and reports to the Quotes & Tender Manager Iberia.

Your responsibilities include :

• Responsible for providing the daily management and direction of the Quotes & Tender team; Monitors team performance against service indicators on an ongoing basis, initiating corrective actions, preparing reports, summaries, analysis and documentation on all aspects of department function.
• Continuously identify and pursue opportunities for process improvement and harmonization, and support a value improvement culture within the team to support customer satisfaction where new ideas and changes are embraced and where team takes ownership for improving its own work
• Support and collaborate in EMEA Pricing & Tender initiatives, incl. implementation and change support on local level
• Work closely with other tender teams across EMEA to share and learn best practices which can be leveraged locally within the Iberia team.
• Responsible for supporting key stakeholders to make sure quotes and tenders are submitted & implemented in a timely manner, professional level and according to legal requirements.
• Responsible for developing first-class relationships within the organization; Building a partnership approach with business leaders, legal counsel, sales teams in the provision of tenders and contracts, and identifying sales enhancement opportunities and in implementing any service improvement programs.
• Performs all personnel management activities for Iberia Quotes & Tender staff, including recruitment, training, performance appraisal, salary management and professional development in collaboration with HR Manager; Coaches others in the team on a best-in-class customer services model.
• Supports review of terms, conditions and quality submission of all tendering and contract documentation.
• Reporting upwards to Quotes & Tender Manager Iberia with a connection to the Regional Customer Care Leadership team.
• Responsible for keeping up to date with local rules and legislations regarding public and private tenders.
• Demonstrates awareness of broad industry trends and their impact on local / regional sales activities, with a particular focus on the procurement initiatives in Iberia.
• Represent the Quotes & Tender team in case of internal or external audits in close collaboration with Customer Care Management

What we are looking for :

What can we offer to you :

Private Health and Life Insurance.

We, Boston Scientific, are an equal employment opportunity employer. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on a person’s age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Job Segment : Compliance, Manager, Business Process, Customer Service, Bilingual, Legal, Management

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