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Territory Manager
Hoy
Trabajo visto
Descripción Del Trabajo
At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the world’s most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and delivery of testing advancements that improve patient outcomes across a range of settings. As a member of our team, you can make an immediate, measurable impact on a global scale, within an environment that fosters career growth and development.
Cepheid is proud to work alongside a community of six fellow Danaher Diagnostics companies. Together, we’re working at the pace of change on diagnostic tools that address the world’s biggest health challenges, driven by knowing that behind every test there is a patient waiting.
Learn about the Danaher Business System which makes everything possible.
The Territory Manager will support Cepheid Iberia in achieving commercial goals and help Cepheid customers to fully understand and utilize the clinical benefits/impact of Cepheid technology and products. The role involves working closely with the sales team to develop pre- and post-sales strategies, support newly launched products, and boost assay utilization. Engaging with Clinicians and also influencing the Microbiology stakeholders . At Cepheid, our vision is to be the leading provider of seamlessly connected diagnostic solutions.
This position is part of the Commercial Sales Department and is a remote position based in Andalucía. The TM will be responsible of growing the business at Hospital level in the area of Andalucía.
In this role, you will have the opportunity to:
- Drive sales strategies and execution to achieve commercial goals in Andalucía
- Educate and train clinical stakeholders on the impact and use of Cepheid products.
- Develop strong relationships with clinicians and key opinion leaders to drive advocacy.
- Create and support business opportunities through clinical engagement and product demonstrations.
- Collaborate with Medical and Scientific Affairs on clinical case studies and product positioning.
- Stay current with clinical data and healthcare guidelines to inform strategy and communication.
- Partner with internal teams including Sales, Marketing, and Field Application Specialists to optimize customer experience.
The essential requirements of the job include:
- MSc or PhD degree Physician, Clinical Pharmacist, Clinical Laboratory Sciences subspecialty (Microbiology, Molecular biology), or Infectious Diseases OR Nursing degree in field
- Minimum of 3 years experience in the Spanish healthcare market
- Proven knowledge in Microbiology, Molecular biology & Infectious Diseases.
- Knowledge in Hematology / Oncology is a plus.
- Clinical experience including evidence of implementing change in hospital/healthcare environments.
- Excellent Selling, communication and negotiation skills.
- Fluent in English and Spanish
- Ability to travel up to 60%
- Must have a valid driver’s license with an acceptable driving record.
Cepheid, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at danaherbenefitsinfo.com .
At Cepheid we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cepheid can provide.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Territory Manager
Hoy
Trabajo visto
Descripción Del Trabajo
At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the world’s most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and delivery of testing advancements that improve patient outcomes across a range of settings. As a member of our team, you can make an immediate, measurable impact on a global scale, within an environment that fosters career growth and development.
Cepheid is proud to work alongside a community of six fellow Danaher Diagnostics companies. Together, we’re working at the pace of change on diagnostic tools that address the world’s biggest health challenges, driven by knowing that behind every test there is a patient waiting.
Learn about the Danaher Business System which makes everything possible.
The Territory Manager will support Cepheid Iberia in achieving commercial goals and help Cepheid customers to fully understand and utilize the clinical benefits/impact of Cepheid technology and products. The role involves working closely with the sales team to develop pre- and post-sales strategies, support newly launched products, and boost assay utilization. Engaging with Clinicians and also influencing the Microbiology stakeholders . At Cepheid, our vision is to be the leading provider of seamlessly connected diagnostic solutions.
This position is part of the Commercial Sales Department and is a remote position based in Andalucía. The TM will be responsible of growing the business at Hospital level in the area of Andalucía.
In this role, you will have the opportunity to:
- Drive sales strategies and execution to achieve commercial goals in Andalucía
- Educate and train clinical stakeholders on the impact and use of Cepheid products.
- Develop strong relationships with clinicians and key opinion leaders to drive advocacy.
- Create and support business opportunities through clinical engagement and product demonstrations.
- Collaborate with Medical and Scientific Affairs on clinical case studies and product positioning.
- Stay current with clinical data and healthcare guidelines to inform strategy and communication.
- Partner with internal teams including Sales, Marketing, and Field Application Specialists to optimize customer experience.
The essential requirements of the job include:
- MSc or PhD degree Physician, Clinical Pharmacist, Clinical Laboratory Sciences subspecialty (Microbiology, Molecular biology), or Infectious Diseases OR Nursing degree in field
- Minimum of 3 years experience in the Spanish healthcare market
- Proven knowledge in Microbiology, Molecular biology & Infectious Diseases.
- Knowledge in Hematology / Oncology is a plus.
- Clinical experience including evidence of implementing change in hospital/healthcare environments.
- Excellent Selling, communication and negotiation skills.
- Fluent in English and Spanish
- Ability to travel up to 60%
- Must have a valid driver’s license with an acceptable driving record.
Cepheid, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at danaherbenefitsinfo.com .
At Cepheid we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cepheid can provide.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Territory Manager
Hoy
Trabajo visto
Descripción Del Trabajo
At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the world’s most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and delivery of testing advancements that improve patient outcomes across a range of settings. As a member of our team, you can make an immediate, measurable impact on a global scale, within an environment that fosters career growth and development.
Cepheid is proud to work alongside a community of six fellow Danaher Diagnostics companies. Together, we’re working at the pace of change on diagnostic tools that address the world’s biggest health challenges, driven by knowing that behind every test there is a patient waiting.
Learn about the Danaher Business System which makes everything possible.
The Territory Manager will support Cepheid Iberia in achieving commercial goals and help Cepheid customers to fully understand and utilize the clinical benefits/impact of Cepheid technology and products. The role involves working closely with the sales team to develop pre- and post-sales strategies, support newly launched products, and boost assay utilization. Engaging with Clinicians and also influencing the Microbiology stakeholders . At Cepheid, our vision is to be the leading provider of seamlessly connected diagnostic solutions.
This position is part of the Commercial Sales Department and is a remote position based in Andalucía. The TM will be responsible of growing the business at Hospital level in the area of Andalucía.
In this role, you will have the opportunity to:
- Drive sales strategies and execution to achieve commercial goals in Andalucía
- Educate and train clinical stakeholders on the impact and use of Cepheid products.
- Develop strong relationships with clinicians and key opinion leaders to drive advocacy.
- Create and support business opportunities through clinical engagement and product demonstrations.
- Collaborate with Medical and Scientific Affairs on clinical case studies and product positioning.
- Stay current with clinical data and healthcare guidelines to inform strategy and communication.
- Partner with internal teams including Sales, Marketing, and Field Application Specialists to optimize customer experience.
The essential requirements of the job include:
- MSc or PhD degree Physician, Clinical Pharmacist, Clinical Laboratory Sciences subspecialty (Microbiology, Molecular biology), or Infectious Diseases OR Nursing degree in field
- Minimum of 3 years experience in the Spanish healthcare market
- Proven knowledge in Microbiology, Molecular biology & Infectious Diseases.
- Knowledge in Hematology / Oncology is a plus.
- Clinical experience including evidence of implementing change in hospital/healthcare environments.
- Excellent Selling, communication and negotiation skills.
- Fluent in English and Spanish
- Ability to travel up to 60%
- Must have a valid driver’s license with an acceptable driving record.
Cepheid, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at danaherbenefitsinfo.com .
At Cepheid we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cepheid can provide.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Territory Manager
Hoy
Trabajo visto
Descripción Del Trabajo
At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the world’s most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and delivery of testing advancements that improve patient outcomes across a range of settings. As a member of our team, you can make an immediate, measurable impact on a global scale, within an environment that fosters career growth and development.
Cepheid is proud to work alongside a community of six fellow Danaher Diagnostics companies. Together, we’re working at the pace of change on diagnostic tools that address the world’s biggest health challenges, driven by knowing that behind every test there is a patient waiting.
Learn about the Danaher Business System which makes everything possible.
The Territory Manager will support Cepheid Iberia in achieving commercial goals and help Cepheid customers to fully understand and utilize the clinical benefits/impact of Cepheid technology and products. The role involves working closely with the sales team to develop pre- and post-sales strategies, support newly launched products, and boost assay utilization. Engaging with Clinicians and also influencing the Microbiology stakeholders . At Cepheid, our vision is to be the leading provider of seamlessly connected diagnostic solutions.
This position is part of the Commercial Sales Department and is a remote position based in Andalucía. The TM will be responsible of growing the business at Hospital level in the area of Andalucía.
In this role, you will have the opportunity to:
- Drive sales strategies and execution to achieve commercial goals in Andalucía
- Educate and train clinical stakeholders on the impact and use of Cepheid products.
- Develop strong relationships with clinicians and key opinion leaders to drive advocacy.
- Create and support business opportunities through clinical engagement and product demonstrations.
- Collaborate with Medical and Scientific Affairs on clinical case studies and product positioning.
- Stay current with clinical data and healthcare guidelines to inform strategy and communication.
- Partner with internal teams including Sales, Marketing, and Field Application Specialists to optimize customer experience.
The essential requirements of the job include:
- MSc or PhD degree Physician, Clinical Pharmacist, Clinical Laboratory Sciences subspecialty (Microbiology, Molecular biology), or Infectious Diseases OR Nursing degree in field
- Minimum of 3 years experience in the Spanish healthcare market
- Proven knowledge in Microbiology, Molecular biology & Infectious Diseases.
- Knowledge in Hematology / Oncology is a plus.
- Clinical experience including evidence of implementing change in hospital/healthcare environments.
- Excellent Selling, communication and negotiation skills.
- Fluent in English and Spanish
- Ability to travel up to 60%
- Must have a valid driver’s license with an acceptable driving record.
Cepheid, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at danaherbenefitsinfo.com .
At Cepheid we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cepheid can provide.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Territory Manager
Hoy
Trabajo visto
Descripción Del Trabajo
At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the world’s most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and delivery of testing advancements that improve patient outcomes across a range of settings. As a member of our team, you can make an immediate, measurable impact on a global scale, within an environment that fosters career growth and development.
Cepheid is proud to work alongside a community of six fellow Danaher Diagnostics companies. Together, we’re working at the pace of change on diagnostic tools that address the world’s biggest health challenges, driven by knowing that behind every test there is a patient waiting.
Learn about the Danaher Business System which makes everything possible.
The Territory Manager will support Cepheid Iberia in achieving commercial goals and help Cepheid customers to fully understand and utilize the clinical benefits/impact of Cepheid technology and products. The role involves working closely with the sales team to develop pre- and post-sales strategies, support newly launched products, and boost assay utilization. Engaging with Clinicians and also influencing the Microbiology stakeholders . At Cepheid, our vision is to be the leading provider of seamlessly connected diagnostic solutions.
This position is part of the Commercial Sales Department and is a remote position based in Andalucía. The TM will be responsible of growing the business at Hospital level in the area of Andalucía.
In this role, you will have the opportunity to:
- Drive sales strategies and execution to achieve commercial goals in Andalucía
- Educate and train clinical stakeholders on the impact and use of Cepheid products.
- Develop strong relationships with clinicians and key opinion leaders to drive advocacy.
- Create and support business opportunities through clinical engagement and product demonstrations.
- Collaborate with Medical and Scientific Affairs on clinical case studies and product positioning.
- Stay current with clinical data and healthcare guidelines to inform strategy and communication.
- Partner with internal teams including Sales, Marketing, and Field Application Specialists to optimize customer experience.
The essential requirements of the job include:
- MSc or PhD degree Physician, Clinical Pharmacist, Clinical Laboratory Sciences subspecialty (Microbiology, Molecular biology), or Infectious Diseases OR Nursing degree in field
- Minimum of 3 years experience in the Spanish healthcare market
- Proven knowledge in Microbiology, Molecular biology & Infectious Diseases.
- Knowledge in Hematology / Oncology is a plus.
- Clinical experience including evidence of implementing change in hospital/healthcare environments.
- Excellent Selling, communication and negotiation skills.
- Fluent in English and Spanish
- Ability to travel up to 60%
- Must have a valid driver’s license with an acceptable driving record.
Cepheid, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at danaherbenefitsinfo.com .
At Cepheid we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cepheid can provide.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Business Operations Support
Ayer
Trabajo visto
Descripción Del Trabajo
Arrow’s Enterprise Computing Solutions (ECS ) business is a global technology enablement company that brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting, and channel enablement services to the world’s leading technology manufacturers and their channel partners that serve commercial and government markets.
Please read more about us
We are looking for a Business Operations Support to join our Business Support Center in Córdoba. This position would be in direct contact with the sales teams and with resellers in the Spanish territory, reporting to the Sales Manager. It will also serve as the first contact point to some of our partners. There is a tremendous chance to develop our business to be even more successful.
The daily work as a Business Operations Support consists of customer service mainly by email, supporting the Key Account Managers, and various back-office administrative tasks. Moreover, this role will be responsible for preparing and presenting the forecast of our commercial team with a continuous follow up on the development of our sales figures. To be successful, there is a need to actively follow the Key Account Manager´s cases as well as orders until execution. There will be a close cooperation with colleagues working in other offices of Arrow Electronics across Spain.
How we imagine you:
- Proficient/ native in Spanish, and fluent in English.
- Advanced knowledge of Microsoft tools, especially Excel and PowerPoint, being able to pick up easily new programs and tools.
- Being comfortable working both independently and as a team member.
- Proactive, very extroverted, self-sufficient, and flexible.
- Taking responsibility of the duties
- *Working under pressure, understanding how details affect the big picture, and showing a positive can-do attitude.
- Facing challenges, involving continuous changes and ready of stepping up to demonstrate successful completion of the cases.
- Accuracy is a must in this position.
What do we offer:
We offer a challenging, interesting, and rewarding job in an international environment in a growing global company. We´d like to see your career developing next to the top leader of IT solutions. There will trainings, tools and the great support of your team to help with the perfect onboarding into the new position.
Do you see yourself as our future colleague? If Yes – send us your application and CV in English now!
#LI-AZ1
Location: ES-Cordoba, Spain (Cl. Imprenta De La Alborada) Time Type: Full time Job Category: Business SupportRemote Fraud Call Center Representative - Puerto Rico
Ayer
Trabajo visto
Descripción Del Trabajo
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Remote Fraud Call Center Representative - Puerto Rico
Must reside in Puerto Rico to be considered.
Must be proficient in English.
$12.10 HR
Opportunity to earn an additional $50 per month.
Must reside in Puerto Rico to be considered.
Must be proficient in English.
Great Benefits and Paid Training!
Summary:
As a Customer Service Representative II, you will be responsible for the resolution of multi-product fraud related client requests by answering calls, chats, or emails in an inbound contact center. These individuals work in a fast-paced environment that requires accuracy, use of logic, multi-tasking, toggling between multiple systems and clearly communicating resolutions in an efficient manner while delivering a great client experience. They provide seamless service delivery to answer client questions, resolve problems, perform account maintenance, and look for opportunities to deepen relationships through digital solutions.
What we offer:
- Work From Home
- Full-Time Employment: Reliable schedule and stability.
- Competitive Pay: Earn $12.10/hr with shift differentials:
- 1.00 extra per hour if working Monday-Friday between 6:00PM to 6:00AM.
- $1. 0 extra per hour if working on Saturdays and Sundays .
- Paid Training: Get the training you need to excel.
- Incentive Plan: Potential to earn up to an additional 350 per month after training by meeting performance metrics.
- Full Benefits: Comprehensive benefit options and a great work environment that values your success
What You'll Do:
- Manage inbound calls from customers regarding account inquiries, transactions, and fraud concerns.
- Identify and respond to potential fraud using training, account data, and internal tools; escalate complex cases as needed.
- Process fraud claims and disputes per client guidelines.
- Clearly explain account issues and resolutions, ensuring a professional, empathetic, and confidential approach.
- Conduct investigations with accuracy and care, documenting all actions and conversations in the case management system.
- Support team operations with other duties and tasks as assigned.
What We're Looking For:
- A clear communicator who can explain complex topics in simple terms.
- A passionate, reliable professional with integrity and a drive to deliver exceptional service.
- Someone committed to excellent attendance and able to follow a structured, full-time schedule.
- A confident conversationalist who builds rapport, anticipates needs, and handles objections with ease.
- Strong written and verbal communication skills with attention to accuracy.
- Comfortable navigating multiple systems and screens in a fast-paced environment.
- Ready to take high-volume calls while maintaining focus and professionalism.
Required Qualifications:
- Must be at least 18 years old with a High School Diploma or equivalent.
- Must have 6 months of Customer Service, Call Center or Dispatch experience.
- Proficient in English.
- Complete a background check, credit check, and fingerprinting.
- Internet Service: Must have a verified, secure, reliable, and high-speed internet connection to support business needs.
- Work Area : Must have an established, dedicated work area equipped with a desk, chair, electrical outlet, and direct LAN connection.
- Equipment: The company will provide all necessary computer equipment
- Internet Speed Test: Must complete an internet speed test and achieve a minimum of 50 Mbps upload and 10 Mbps download .
- Reside in Puerto Rico with legal authorization to work permanently in the United States.
Preferred Qualifications :
- 6 months of experience in the banking or financial industry.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $12.10 per hour. >
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy .
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Remote Fraud Call Center Representative - Puerto Rico
Ayer
Trabajo visto
Descripción Del Trabajo
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Remote Fraud Call Center Representative - Puerto Rico
Must reside in Puerto Rico to be considered.
Must be proficient in English.
$12.10 HR
Opportunity to earn an additional $50 per month.
Must reside in Puerto Rico to be considered.
Must be proficient in English.
Great Benefits and Paid Training!
Summary:
As a Customer Service Representative II, you will be responsible for the resolution of multi-product fraud related client requests by answering calls, chats, or emails in an inbound contact center. These individuals work in a fast-paced environment that requires accuracy, use of logic, multi-tasking, toggling between multiple systems and clearly communicating resolutions in an efficient manner while delivering a great client experience. They provide seamless service delivery to answer client questions, resolve problems, perform account maintenance, and look for opportunities to deepen relationships through digital solutions.
What we offer:
- Work From Home
- Full-Time Employment: Reliable schedule and stability.
- Competitive Pay: Earn $12.10/hr with shift differentials:
- 1.00 extra per hour if working Monday-Friday between 6:00PM to 6:00AM.
- $1. 0 extra per hour if working on Saturdays and Sundays .
- Paid Training: Get the training you need to excel.
- Incentive Plan: Potential to earn up to an additional 350 per month after training by meeting performance metrics.
- Full Benefits: Comprehensive benefit options and a great work environment that values your success
What You'll Do:
- Manage inbound calls from customers regarding account inquiries, transactions, and fraud concerns.
- Identify and respond to potential fraud using training, account data, and internal tools; escalate complex cases as needed.
- Process fraud claims and disputes per client guidelines.
- Clearly explain account issues and resolutions, ensuring a professional, empathetic, and confidential approach.
- Conduct investigations with accuracy and care, documenting all actions and conversations in the case management system.
- Support team operations with other duties and tasks as assigned.
What We're Looking For:
- A clear communicator who can explain complex topics in simple terms.
- A passionate, reliable professional with integrity and a drive to deliver exceptional service.
- Someone committed to excellent attendance and able to follow a structured, full-time schedule.
- A confident conversationalist who builds rapport, anticipates needs, and handles objections with ease.
- Strong written and verbal communication skills with attention to accuracy.
- Comfortable navigating multiple systems and screens in a fast-paced environment.
- Ready to take high-volume calls while maintaining focus and professionalism.
Required Qualifications:
- Must be at least 18 years old with a High School Diploma or equivalent.
- Must have 6 months of Customer Service, Call Center or Dispatch experience.
- Proficient in English.
- Complete a background check, credit check, and fingerprinting.
- Internet Service: Must have a verified, secure, reliable, and high-speed internet connection to support business needs.
- Work Area : Must have an established, dedicated work area equipped with a desk, chair, electrical outlet, and direct LAN connection.
- Equipment: The company will provide all necessary computer equipment
- Internet Speed Test: Must complete an internet speed test and achieve a minimum of 50 Mbps upload and 10 Mbps download .
- Reside in Puerto Rico with legal authorization to work permanently in the United States.
Preferred Qualifications :
- 6 months of experience in the banking or financial industry.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $12.10 per hour. >
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy .
Remote Call Center Representative - Puerto Rico
Ayer
Trabajo visto
Descripción Del Trabajo
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Remote Customer Service Representative – Puerto Rico
Must be proficient in English.
Must reside in Puerto Rico to be considered.
Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client’s customers. With paid training, competitive pay at $11/hr , and a range of incentives and benefits, you'll be empowered to make a real impact every day.
What We Offer:
- Work From Home
- Full-Time Employment: Reliable schedule and stability.
- Competitive Pay: Earn $1/hr with shift differentials—$1 10 extra per hour for shifts between 6 PM-6 AM, and/or 1.00 extra per hour on weekends.
- Paid Training & Overtime: Get the training you need to excel and take advantage of overtime opportunities.
- Incentive Plan: Potential to earn up to an additional 350 per month after training by meeting performance metrics.
- Career Growth: Opportunities to advance your career in a supportive, innovative environment.
- Full Benefits: Comprehensive benefit options and a great work environment that values your success.
What You'll Do:
- Efficiently manage a high volume of inbound calls in a fast-paced environment.
- Access cardholder accounts to provide information about payments and benefits deposited by state or federal agencies.
- Assist cardholders with inquiries regarding transactions and account statuses.
- Listen actively to understand customer needs and offer clear, accurate information.
- Process transactions efficiently via web-based applications and handle research requests with precision.
- Maintain in-depth knowledge of company and client programs, policies, and technology.
- Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations.
- Support team operations during peak times or absences to help maintain seamless service.
What We’re Looking For:
- An effective communicator who can clearly explain complex information.
- A dedicated professional with a strong work ethic and problem-solving skills.
- A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution.
- Ready to commit to 100% attendance during our three-to-five-week paid training period.
Requirements:
- Must be at least 18 years old and possess a High School Diploma or equivalent.
- Must have 6 months of Customer Service, Call Center or Dispatch experience.
- Proficient in English.
- Complete a background check, credit check, and security fingerprinting.
- Internet Service: Must have a verified, secure, reliable, and high-speed internet connection to support business needs.
- Work Area : Must have an established, dedicated work area equipped with a desk, chair, electrical outlet, and direct LAN connection.
- Equipment: The company will provide all necessary computer equipment
- Internet Speed Test: Must complete an internet speed test and achieve a minimum of 50 Mbps upload and 20 Mbps download .
- Reside in Puerto Rico with legal authorization to work permanently in the United States.
Preferred Qualification:
- 1+ years of previous call center experience
Take the next step in your career and join a team that values quality service and continuous growth. Apply today to become a vital part of our customer service team in Guaynabo!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $11 00 per hour.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy .
Remote Call Center Representative - Puerto Rico
Ayer
Trabajo visto
Descripción Del Trabajo
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Remote Customer Service Representative – Puerto Rico
Must be proficient in English.
Must reside in Puerto Rico to be considered.
Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client’s customers. With paid training, competitive pay at $11/hr , and a range of incentives and benefits, you'll be empowered to make a real impact every day.
What We Offer:
- Work From Home
- Full-Time Employment: Reliable schedule and stability.
- Competitive Pay: Earn $1/hr with shift differentials—$1 10 extra per hour for shifts between 6 PM-6 AM, and/or 1.00 extra per hour on weekends.
- Paid Training & Overtime: Get the training you need to excel and take advantage of overtime opportunities.
- Incentive Plan: Potential to earn up to an additional 350 per month after training by meeting performance metrics.
- Career Growth: Opportunities to advance your career in a supportive, innovative environment.
- Full Benefits: Comprehensive benefit options and a great work environment that values your success.
What You'll Do:
- Efficiently manage a high volume of inbound calls in a fast-paced environment.
- Access cardholder accounts to provide information about payments and benefits deposited by state or federal agencies.
- Assist cardholders with inquiries regarding transactions and account statuses.
- Listen actively to understand customer needs and offer clear, accurate information.
- Process transactions efficiently via web-based applications and handle research requests with precision.
- Maintain in-depth knowledge of company and client programs, policies, and technology.
- Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations.
- Support team operations during peak times or absences to help maintain seamless service.
What We’re Looking For:
- An effective communicator who can clearly explain complex information.
- A dedicated professional with a strong work ethic and problem-solving skills.
- A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution.
- Ready to commit to 100% attendance during our three-to-five-week paid training period.
Requirements:
- Must be at least 18 years old and possess a High School Diploma or equivalent.
- Must have 6 months of Customer Service, Call Center or Dispatch experience.
- Proficient in English.
- Complete a background check, credit check, and security fingerprinting.
- Internet Service: Must have a verified, secure, reliable, and high-speed internet connection to support business needs.
- Work Area : Must have an established, dedicated work area equipped with a desk, chair, electrical outlet, and direct LAN connection.
- Equipment: The company will provide all necessary computer equipment
- Internet Speed Test: Must complete an internet speed test and achieve a minimum of 50 Mbps upload and 20 Mbps download .
- Reside in Puerto Rico with legal authorization to work permanently in the United States.
Preferred Qualification:
- 1+ years of previous call center experience
Take the next step in your career and join a team that values quality service and continuous growth. Apply today to become a vital part of our customer service team in Guaynabo!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $11 00 per hour.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy .